What are the check-in and check-out times?

Check-in is from 14:00, and check-out is until 10:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What is the hotel's location in relation to key landmarks?

The hotel is located in Shinagawa, Tokyo, approximately 2.5 km from Tokyo Bay and 5 minutes from Tokyo Tower. It is also 4.6 km from Shibuya Crossing and 4.7 km from Tokyo Imperial Palace.

Hotel FLEXSTAY INN Shinagawa - Comfortable Stay in Tokyo

Average nightly price at FLEXSTAY INN Shinagawa by month, last 12 months (USD)
Month	Average price
January	US$62
February	US$76
March	US$85
April	US$103
May	US$87
June	US$67
July	US$65
August	US$61
September	US$78
October	US$108
November	US$98
December	US$86

What guests think

At FLEXSTAY INN Shinagawa, travelers highlight a convenient base near Kitashinagawa Station with easy access to Shinagawa, compact rooms equipped with kitchenettes, and generally friendly staff, while feedback on cleanliness and building age is more mixed.

Many appreciate nearby restaurants, convenience stores, and laundry, though the property lacks an elevator. Some guests report small or dated bathrooms and occasional Wi-Fi issues or street noise, but others found stays comfortable for the price. Overall, expect a simple, good-value stay with self-serve touches.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic, with coin-operated laundry and other essentials; note there is no elevator, so access is by stairs.

Related guest reviews

2

Cecilia

23 Jun 2025

·

Stayed 5 nights

Staff is friendly and helpful. Room was nice size but old. No elevator so you have to carry your luggages through narrow stairs. No cleaning during entire stay- you take out your trash and request fresh towels at front desk. Hotel is 2-minute walk from Kitashinagawa station. Area can be noisy in the morning and early evening. Hotel is overpriced for its value.

8

Keita

12 Feb 2024

·

Stayed 3 nights

近場にコンビニ、飲食店があるので食には困らず、施設内にコインランドリーがあるので自分で洗濯はできる。日用,雑貨は付近に無いためそこは注意。あと駅から少し遠い

6

Ayako

29 Jan 2024

·

Stayed 3 nights

エレベーターがないのでスーツケースを運ぶのが大変。

4

Shunji

16 Apr 2023

·

Stayed 1 night

TVにBS設定しかなく地上波しか映らなかった。いまどき…。エレベーターが無くキャリーケースを抱えて階段を登った。特別に安ければ仕方ないかもしれないが、チョット値段に見合わない。

6

yoko

27 Apr 2025

·

Stayed 1 night

階段のみのようだ。スタッフは手際良く素晴らしい。アメニティも充分。レンジやIHヒーターも電気ケトル、冷蔵庫もあり、コンパクトで良いが、2人だと部屋は狭い。ベッドもタオルもシャンプー等も清潔で良い。シャンプーはdhcで、いい匂い。掃除が行き届いているとは言えないが、まぁ、自宅だと思えばしゃーない。欠けた額縁は壊れたまま飾られていたので、直しておいた

6

Sokhom

7 Apr 2025

·

Stayed 4 nights

The room was dated, there is no room service and elervator on the premises. However it is within 500 yards to Tikashinagwas station.

10

Julia

27 Apr 2023

·

Stayed 2 nights

This is a cute inn in a quiet spot that is located within walking distance of two train stations. There are restaurants and convenience stores around that are open late so if you need to get something, you'll be able to. Rooms are tiny but that's par for the course in Japan. Neat and clean, it has everything you'll need. The inn has a coin washer and dryer in the basement which I took advantage of. For the price, location, and room I would definitely stay here again.

6

SATOSHI

17 Jun 2025

·

Stayed 2 nights

住宅街にあり、建物も低層（地下＝1階）なので部屋からの眺望はなく、隣接しているマンションの壁しか見えませんがとにかく京急北品川駅から至近ですし、品川駅までも徒歩8分程度と交通の便は最高によいです。低層ホテルなのでエレベーターはなく館内は狭い階段での移動だけです。足の悪い方いはキツいと思います。寝るだけならこんなにGoodなロケーションはありません。また利用したいと思います。

8

Ramses

20 Sept 2024

·

Stayed 1 night

Very clean and comfortable, cheap washers and dryers. Nothing much to to in the are and it has a lot of local restaurants that won’t let you in. It’s good place to sleep to take the Shinkansen the next day to a different city

6

Madhu

29 Aug 2023

·

Stayed 1 night

Safe place, Quiet neighborhood, very basic hotel, extremely basic, little tricky to get to this hotel from Shinagawa station, until you get to know the place...around 10-15 minute walking distance..

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Cleanliness

Many guests found rooms clean, but several reported odors, dust, or bathroom grime, and some noted wear.

Related guest reviews

4

TOMOHIRO

3 Jun 2023

·

Stayed 6 nights

エアコンが臭い、浴室は汚い、部屋の隅にホコリが溜まってる。安かろう悪かろうという印象。

4

Eiji

21 Jul 2025

·

Stayed 1 night

湯船の内側に滑り感。洗剤の残り？窓のカーテン（左右の白色レースカーテン）に茶色の大きな古いシミ。古さは感じるが清潔感は感じない。この２点が気になった以外は、寝るだけの場所と考えれば我慢できるかも。駅近といえど値段は割高と感じた。

2

tosiaki

13 Dec 2024

·

Stayed 1 night

風呂が汚い

8

Tomoe

1 Apr 2024

·

Stayed 1 night

とても清潔感があります。スタッフさんたちも、親切です。駅から近いので使いやすいです。

10

ashleigh

29 May 2025

·

Stayed 1 night

Staff were very nice! Room was clean and great for our needs!

4

Victoria

23 Sept 2025

·

Stayed 1 night

The room was dirty and did not smell good.. luckily I didn't end up sleeping there and I stayed with a friend but I wouldn't recommend I'm afraid...

4

Yasuo

4 May 2025

·

Stayed 1 night

部屋が臭い

10

Carolyn

9 Apr 2024

·

Stayed 2 nights

Clean, quiet, small but perfectly adequate. Quiet part of town within walking distance of more local station and a major one just a bit further (Shinagawa).

10

akari

14 Aug 2025

·

Stayed 1 night

掃除も行き届いていて居心地良いホテルでした

8

TAKASHI

2 Dec 2025

·

Stayed 2 nights

部屋綺麗でしたし冷蔵庫、レンジ、ポット等あったのですごしやくかったです

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Rooms

Rooms are compact but functional, typically including a mini kitchen with microwave and fridge; some guests liked the beds and workspace. Several noted small or dated bathrooms and intermittent Wi-Fi or street noise.

Related guest reviews

10

Erik

1 Aug 2025

·

Stayed 1 night

Small rooms but enough for quick stays. Shinagawa station is just a 10 min walk away (Shinkansen towards west)

10

Dot

29 Sept 2025

·

Stayed 1 night

The rooms were clean and compact, with a microwave and small cooker. Staff were excellent. Local shops and restaurants in this street and lovely area towards the wharf to walk.

8

Riley

6 Aug 2025

·

Stayed 1 night

Missed the last shinkansen leaving from shinagawa to kyoto and had to put me and a friend up for the night. The hotel is close to another station that is one stop from shinagawa (7 minute transit in total from here to shinagawa station). The place is clean, and has all the amenities we needed for the night! Do note, if you are a very large person, it may be a little difficult to maneuver around in the shower area. It wasn’t as quiet as one might hope, but that likely is just a big city thing. It wasn’t people talking or being loud for the most part. Lots of ambulance/ police passed by throughout the night with their sirens on. That being said it didn’t wake up my friend, and I only heard them since I was already awake at the time. Definitely didn’t stop me from falling asleep! The staff was super friendly, and check in was very easy even checking in only 15 minutes or so after booking the place! Just make sure your passport is handy if you’re a foreigner! If I was going to stay in shinagawa, I would come back here for sure. Good location for transportation and good price per night!

10

Dharmasena

28 Oct 2025

·

Stayed 1 night

There was insuite microwave, mini fridge and a hotplate (useful for??). There was a nice office space with a comfortable chair. There was free goodies that made the stay more comfortable. Convenience stores are only minutes away. All and all we enjoyed our stay.

8

Hiroyasu

5 Jun 2025

·

Stayed 1 night

ほぼ満足したが、Wi-Fiの電波が弱くてスマホを使うのに支障があった。改善を期待してます。

8

Albin

10 May 2023

·

Stayed 3 nights

Bathroom in need of renovation.

10

motoki

8 Jun 2025

·

Stayed 1 night

ユニットバスが少し狭かったですが部屋は広く快適でした

8

TAKASHI

2 Dec 2025

·

Stayed 2 nights

部屋綺麗でしたし冷蔵庫、レンジ、ポット等あったのですごしやくかったです

6

Paul

19 Jun 2025

·

Stayed 3 nights

WiFi didn’t work in the room

10

Edith

19 Dec 2025

·

Stayed 2 nights

The room is a good size, has a mini kitchen. The bathroom is a good size. The bed was comfortable, the area has a lot of dinning options right outside the hotel. The closest train station is 4 minutes away, there is convinience stores next door. A really great choice.

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Service

Staff are often described as friendly and helpful, with smooth check-in, parcel holding, and quick problem resolution. However, limited housekeeping during stays and occasional communication or professionalism issues were reported.

Related guest reviews

8

Tracy

31 May 2025

·

Stayed 1 night

I was on a delayed flight and the staff responded to my message promptly advising of how I could get in after hours. Was a nice quiet place to sleep for the night!

2

Cecilia

23 Jun 2025

·

Stayed 5 nights

Staff is friendly and helpful. Room was nice size but old. No elevator so you have to carry your luggages through narrow stairs. No cleaning during entire stay- you take out your trash and request fresh towels at front desk. Hotel is 2-minute walk from Kitashinagawa station. Area can be noisy in the morning and early evening. Hotel is overpriced for its value.

4

Akira

11 Sept 2025

·

Stayed 1 night

インク漏れを指摘しても申し訳もない！(フロント男性)　手はインクだらけひどい話です。フロントが閉まった時間にホテルに戻りましたがインタフォンの場所でが真っ暗で暗証番号を押せない。たまたまライトを持っていたので何とか解錠出来ましたが無い人は大変だと思います。

8

Masayasu

28 Jul 2025

·

Stayed 1 night

一時帰国に使用しましたが、海外から注文した荷物や実家から送ってもらった荷物を仮受していただけ助かりました。

10

ashleigh

29 May 2025

·

Stayed 1 night

Staff were very nice! Room was clean and great for our needs!

6

Tetsuro

3 Feb 2022

·

Stayed 4 nights

No room cleaning service available for multi-nights stay. Internet connection is poor.

10

Brayzon

16 Jun 2025

·

Stayed 4 nights

3 minute walk from train station maybe shorter, it was quiet and clean and the staff was very friendly and spoke good enough english. Also had many amenities.

10

Sara

1 Nov 2025

·

Stayed 7 nights

Jättetrevlig personal! Boendet var fräscht och enligt beskrivning. Jättebra kyl, mikro, vattenkokare. Ligger 1 minuts promenad från Kitashinagawa tågstation. Finns också Familymart, 7-Eleven mm precis bredvid.

10

Eiko

19 Mar 2024

·

Stayed 1 night

所用で東京へ行き、品川あたりで探していました。ホテルへは最初は品川からあるきました。わからなくて、電話した時も親切でした。有り難かったです。京急で品川のお隣の北品川からすぐなので、便利でした。お部屋も綺麗で満足でした。商店街の中にあるので、外食、買い物も便利です。また、泊めて頂きたいと思いました。

8

Ken

20 Feb 2026

·

Stayed 10 nights

部屋は、よく見ると壁紙や冷蔵庫の土台が結構劣化していましたが、清潔感のある改装がされているので、とてもに快適でした。冷蔵庫の温度調節ができず、初日に入れた牛乳が凍りましたが、フロントに言うと新品の冷蔵庫に交換してくれました。全般にコスパも良く、また利用したいと思います。ただ、午前10時頃、まだ眠っていたところ、突然ホテルスタッフと作業者が入ってきました。飛び起きて驚いていると「すぐに終わります」と言いながら、火災報知機の点検をして出て行かれました。ルームサービスがないからと油断せず、内側から鍵をかけておくことをお勧めします。一方でホテル側には、事前通知をお願いできたらと思います。また、在室確認は難しいのかもしれませんが、せめて人がいると分かった時点で、すみやかに出て行っていただけたらと思います。それと、昼頃ですが、階段を上がっていると、突然上からブルーシートに包まれた大きな塊が目の前の踊り場に落ちてきました。ルームサービスの洗濯物か何かだと思います。驚いていると上にいた清掃スタッフの方が謝罪されました。重労働でしょうし、エレベーターがないので、清掃スタッフの方の安全を考えても落とすという手順は悪いことではないと思うのですが、階下に人がいないことは十分に確認していただけたらと思います。

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Location

Very close to Kitashinagawa Station and within walking distance or one stop to Shinagawa, with many shops and restaurants nearby. A few found access less direct from major lines or a longer walk from Shinagawa.

Related guest reviews

10

Naoki

23 Apr 2023

·

Stayed 5 nights

飲食店が多く駅まで徒歩1分。スーパーも目の前にあるため買い物にも困らなかった。

10

Erik

1 Aug 2025

·

Stayed 1 night

Small rooms but enough for quick stays. Shinagawa station is just a 10 min walk away (Shinkansen towards west)

6

Hideko

4 Oct 2025

·

Stayed 1 night

品川駅へも歩いていけるし、最寄りの北品川駅も一分も掛からず近いし住宅街の中にある感じで治安良さそうです

10

Ai

19 Aug 2024

·

Stayed 1 night

商店街の近くで良かった。駅も近い

10

Julia

27 Apr 2023

·

Stayed 2 nights

This is a cute inn in a quiet spot that is located within walking distance of two train stations. There are restaurants and convenience stores around that are open late so if you need to get something, you'll be able to. Rooms are tiny but that's par for the course in Japan. Neat and clean, it has everything you'll need. The inn has a coin washer and dryer in the basement which I took advantage of. For the price, location, and room I would definitely stay here again.

10

thien an

11 Jan 2025

·

Stayed 7 nights

Great area, there's a lot of good market nearby and it's right next to a family market. It's a 14 minute walk to the train station. Staff are super friendly and helpful

6

SATOSHI

17 Jun 2025

·

Stayed 2 nights

住宅街にあり、建物も低層（地下＝1階）なので部屋からの眺望はなく、隣接しているマンションの壁しか見えませんがとにかく京急北品川駅から至近ですし、品川駅までも徒歩8分程度と交通の便は最高によいです。低層ホテルなのでエレベーターはなく館内は狭い階段での移動だけです。足の悪い方いはキツいと思います。寝るだけならこんなにGoodなロケーションはありません。また利用したいと思います。

10

Sara

1 Nov 2025

·

Stayed 7 nights

Jättetrevlig personal! Boendet var fräscht och enligt beskrivning. Jättebra kyl, mikro, vattenkokare. Ligger 1 minuts promenad från Kitashinagawa tågstation. Finns också Familymart, 7-Eleven mm precis bredvid.

10

Busagarin

19 Aug 2023

·

Stayed 2 nights

The staff can speak English well and provided good service and support. The hotel location is very near to Haneda airport. But you need to learn how to get to the airport properly. Japanese people are very kind and helpful. So just ask with Google Translator. As a new visitor to Japan, need advice how to get on the train properly. I just forgot to ask. The room is clean and well organized. Microwave and mini kitchen are available in the room. Walking to the nearest subway is a bit far for me, roughly 20 minutes walk. Probably I did not get used to walking this far to reach transportation. After getting used to the Tokyo train system, this hotel is a very good option. Family Mart is a few steps away from the hotel. Also there are another two supermarkets nearby. There are several restaurants in the area but I had no chance to try. This time I stayed only 2 nights. Next time I will stay longer.

10

Edith

19 Dec 2025

·

Stayed 2 nights

The room is a good size, has a mini kitchen. The bathroom is a good size. The bed was comfortable, the area has a lot of dinning options right outside the hotel. The closest train station is 4 minutes away, there is convinience stores next door. A really great choice.

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Dining

Not enough information in reviews.

Related guest reviews

6

Sokhom

7 Apr 2025

·

Stayed 4 nights

The room was dated, there is no room service and elervator on the premises. However it is within 500 yards to Tikashinagwas station.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $171	22 $155	23 $125	24 $173
25 $92	26 $117	27 $151	28 $151	29 $174	30 $151	31

Su	Mo	Tu	We	Th	Fr	Sa
1 $64	2 $64	3 $60	4 $93	5 $122	6 $123	7 $174
8 $68	9 $90	10 $105	11 $148	12 $157	13 $165	14 $174
15 $70	16 $76	17 $100	18 $125	19 $148	20 $151	21
22 $165	23 $57	24 $73	25 $99	26 $107	27 $105	28 $157
29 $67	30 $72

FLEXSTAY INN Shinagawa

Prices for FLEXSTAY INN Shinagawa

Monthly average prices

About this property

Location

Room options

Single Room (Cleaning is Optional with Additional Cost)

Room, 1 Large Twin Bed, Smoking (Cleaning is Optional with Additional Cost)

Room, 1 Large Twin Bed (Cleaning is Optional with Additional Cost)

Single Room, Smoking (Cleaning is Optional with Additional Cost)

Guest reviews of FLEXSTAY INN Shinagawa

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about FLEXSTAY INN Shinagawa

Prices for upcoming dates