SpringHill Suites by Marriott San Jose Fremont

The hotel was great. One of the elevators wasn’t working but they were on it trying to get it repaired. Staff was very friendly. Would stay here again.

Nice hotel, clean. 1 of the elevators did not work, bad water pressure, breakfast was mediocre. You Definitely get what you pay for and you have to pay for parking. The housekeepers were amazing though!

Great Hotel, very quiet and the bar was great. Nice breakfast selection and staff super friendly.

Had a wonderful stay on this visit. Greeted with the warmest welcome at front desk at check-in. So kind and friendly. Later in evening had a drink in very clean lounge. Tim in lounge was a great host and very kind.

Our trip was 1,500 miles by car, round trip, to visit Winchester House in San Jose. We paid $300 for two nights at Springhill Suites in Fremont, myself and my three 20-something sons. We swam in the pool both nights, we enjoyed the breakfast both mornings, we slept well, the staff was friendly and helpful, and the price was reasonable.

Liked parking areas.The room. the breakfast. The laundry.

Very clean and very comfortable room. Plenty of parking and right off the freeway. Gas and places to eat close by. Breakfast was well stocked and steadily attended to. Selection was a little less than other Marriot hotels I've stayed at, but there was hot and cold foods and a decent selection. Pool was great. My kids loved it. Fitness room equipment included weights, treadmills and elliptical machines. Use time was from 7AM to 10PM, which was surprising. I went to check at 6 AM and people where in working out, so I joined them. Wish they would change sign/times. This seems late. I think if you are on a business trip and want to work out, you would want to start before 7 AM. Definitely a top choice when staying in the San Jose area.

Parking space

By far the best place to stay while in Fremont. Staff is extremely helpful and if you can, stay around for a Wednesday night happy hour! Food, drinks, live music! Definitely worth it!

Loved this hotel. The room was neat, modern and clean. Spacious too! Breakfast was great and had plenty of hot and cold options. Only con was that the A/C was not working in the gym

No hand soap in the room

This is kind of a medium quality place which seems very new. The room itself was nicer and larger than normal, however the bed was too soft. The staff does not give new towels or make the bed during the entire stay unless you specifically request it. Parking is convenient, but they charge for it, and there is no other place to park, so this is kind of a gouge. Breakfast was ok, but they shut it down a bit early despite the place being packed with every single table with people.

I usually like staying at SpringHill suites and normally have no issues. The breakfast really lacks at all springhills I been to. I like that it’s quiet. Easy check in. I did have issues with the tv connection and the room could have been a bit cleaner. There was also an ant issue that was annoying.

Nicer room & wonderful staff. Surprised that room was not cleaned during a 2 night stay.

We have stayed at this property about 3 times before as we love the restaurant behind it. This time, however, will be our last. The hotel was gross. The shower had pink fungus growing on it. The curtains would not close so at 5:30 am we had a fully bright room with a 4month old baby. We called the night we checked in and let them know of these concerns and they said they had no rooms and they could do a partial refund. The next day the manager said they offered you an additional room last night ( untrue, the front desk said they had no rooms to move me into, as this is what I was actually asking for) and she offered to give me a $30 lol. That actually made me laugh. See the pictures and judge for yourself. We will never be staying here again.

I wish I had housekeeping every day. Other than that, it’s great.

Overall it was a nice stay, but house keeping needs lots of improvements.

The sofa bed wasn't clean

Room was a bit dirty. Flakes on the couch. I started getting itchy

The trundle bed was unusable due to unkempt state (chips and crumbs and a dead bug).

The room was nice and spacious.

Sound installation is not so good between rooms. If you are a light sleeper, book something else. Everything else is excellent.

We really enjoyed our stay. The hotel looks and feels new. Very clean. Spacious, we booked the room with 2 king beds and sofa bed. The room temperature is perfect. The beds are comfortable. The closet is a mini walk in closet. The bathroom is spacious and the bathroom door has a lock for privacy. Outdoor heated pool is great. It is near to a freeway but not close enough that you can hear the cars. It also near to shopping, dining and movie theater. Breakfast is included with very good selection of food. Parking is very reasonably priced. It’s 10/10.

The hotel was clean and very new. Also very busy. We did loose power in the hotel for an hour or so. After that the tv didn’t work. Free breakfast was ok. The set up is a little Crammed. Our room was very spacious. We loved that. Had two kings and a sofa sleeper.

This property looks really new! Beautiful hotel with nice finishes & everything you need. Room layout was a “10”. Two king beds - awesome. Sofa looked like a trundle which would be great if traveling with kids. Desk area was great ! Two TVs and a big bathroom. This hotel only offers showers, no tubs in the bathrooms. Water took about 10m to get hot. The 3 things i would change - the sink was TINY. Strange because there’s room for dual sinks. Sliding barn door with large pane of frosted glass to the bathroom is cool, but if someone gets up in the middle of the night to go to the bathroom - there’s a lot of light, potentially waking companions. Charging me $7 each night to park in a large, spacious suburban hotel parking lot feels like “nickel and diming”. Just include it in the price of the room. When i questioned this practice, i was told it pays for security for my car - yet i had to sign a waiver acknowledging that the hotel is NOT responsible for the security of my car. Funny how that works. Feels like a money grab - like the airlines, adding on more and more fees. The complimentary breakfast was great - so many options - REAL eggs, sausage, cereal, bagels, toast, muffins, oatmeal with 10 topping choices, yogurt, fruit, juice. Much better than the free breakfast at other hotels. Convenient location. 10m from anything we needed. I will definitely seek out Marriott Spring Hill properties from here out. Great value for a great room!

Pros: Spacious, comfortable bed, breakfast was ok, ample parking. Cons: Pillows were too soft, TV channels did not work the second day, no enough hooks in the bathroom, bathroom door was translucent (not good if you are with friends as it is right in front of the bed), lobby was small and very noisy, one elevator was not working so it too ages to arrive, A/C (fan) went off at 4:30am and did not come back until 6:30am so room was very hot, also friends said their room was not cleaned after a day despite several requests.

Great hotel overall! Best thing is the firmness of the bed & modern equipment inside. Love the location, the staff & ammenities. The not so great is TV, it didnt have internet connection and two toilet paper holder. which one of them is installed to close to toilet bowl.

Was a nice hotel but had to be in the room with no internet or TV all of it was down

New hotel with big well layed out room. Problem/complaint, the bathroom sync is the smallest I've ever seen, seriously looks like it came out of a pre-school bathroom. Throwing off the whole experience, just weird.

Great clean place for the night. Only con, water pressure for the shower not enough.

The property was great. The only thing I would mention is that there was no one at the front desk to check out for about 10 mins this morning. I ended up just leaving my keys and departing.

Amazing staff, clean rooms, clean common areas, great breakfast, and polite staff

The service I received from a certain hotel staff member on the morning shift was completely inadequate when I asked them a question. While I thought they would assist me with the issue, they were simply on the computer running it without providing any assistance. My family and I had to wait for several minutes, only to be asked if we had any other queries. When we requested an explanation, they simply told us to get in touch with customer service. All other staff members I encountered were outstanding, however.

Our check-in experience at this hotel was very disappointing. Upon arrival, the front desk staff informed us that there would be a $25 fee for early check-in. However, they quickly changed their story and said no rooms were available. When we questioned why we were told about the early check-in fee if there were no rooms, the staff then backtracked and claimed a room was available—but only if we paid the $25 fee. This felt dishonest and frustrating. We decided to leave and returned later at the standard check-in time. The same staff member checked us in with no professionalism. While we waited, we noticed she offered water to the client ahead of us but didn’t extend the same courtesy to us. It felt like we were treated inconsistently and with a lack of basic hospitality. I expected better service and professionalism from this hotel. This experience really put a damper on our stay.

The front staff were helpful, friendly and took care of our needs. Thank you!

I did not like the dirty sofa and at time of breakfast the employee at the kitchen area was super rude it ruined my whole trip I spoke to the hotel staff hopefully they talked to the employee

Close to freeway which is convenient, however not much food in the area. Hotel is newer and nice looking, it looks like they are still setting it up based on the pallets outside however we were told it opened in 2021. Staff was the only disappointing part of our stay. Not friendly or helpful at all.

Room was great and offered enough space for what we needed. Staff was amazing!

Was greeted by a friendly staff, Jason, good first impression. Hotel was very clean everywhere. Room was comfortable and quiet. Breakfast was laid out nicely with plenty of places to sit. Very impressed with this hotel from the grounds to all staff

Wonderful stay. They were very accommodating to my niece who is Vegan and wanted to ensure she has breakfast options. Clean, friendly, professional staff! I will go again when in town!

We really enjoyed our stay. The hotel looks and feels new. Very clean. Spacious, we booked the room with 2 king beds and sofa bed. The room temperature is perfect. The beds are comfortable. The closet is a mini walk in closet. The bathroom is spacious and the bathroom door has a lock for privacy. Outdoor heated pool is great. It is near to a freeway but not close enough that you can hear the cars. It also near to shopping, dining and movie theater. Breakfast is included with very good selection of food. Parking is very reasonably priced. It’s 10/10.

Loved the fact that it was quiet with lots of parking.

Very clean, quiet and convenient to many areas around Silicon Valley.

Great location with easy access to food and the Highway.

Comfortable stay. Facilities are good. Good location to explore the area.

Great location

Very convenient location. Every area, very clean. Everyone Friendly and full of smiles.

location

Very clean and modern Unfortunately no dining within walking distance - did not want to go far after driving all day. Front desk said there was no delivery of food to hotel available

Looks very clean, easy access to freeway

Overall was great but my kids would have enjoyed breakfast if there were waffles and pancakes. Probably only that day when there are no waffles and pancakes?

Clean, comfortable and quiet. Breakfast was above average. For complimentary it's good. Recommended for stay.

The heater in the room was not working Milk boxes for breakfast were spoiled and rotten. We opened two boxes for cereal and they were bad.

Very good hotel. Their breakfast can be much better

Continental breakfast was my families favorite part!

Nice hotel, clean. 1 of the elevators did not work, bad water pressure, breakfast was mediocre. You Definitely get what you pay for and you have to pay for parking. The housekeepers were amazing though!

Was a wonderful treat to have a Happy Hour on Wednesday evening. Beds were very very comfortable. Rooms extremely clean.

This could have been a 5-star review if the breakfast was better. No waffles and no pancakes, only 'healthy' options which where still high in fat and sugars. A real bummer, because otherwise this is a very nice hotel. Very friendly staff, modern, clean and a heated pool.

The rooms were very clean and comfortable. Great breakfast options to choose from.

Excellent stay. You can make it better by providing some Indian vegetarian breakfast options.