Is parking available at the property?

Yes, complimentary on-site parking is available. However, parking is limited.

Is breakfast offered at the hotel?

Yes, a complimentary breakfast is provided for guests.

Are pets allowed at the property?

No pets are allowed, but service animals are permitted.

What are the check-in and check-out times?

Check-in starts at 14:00 and ends at 17:00. Check-out is required by 10:00. Early or late check-in/check-out may be arranged by contacting the property at least 48 hours in advance.

What accessibility features does the property offer?

The property has limited wheelchair accessibility, including accessible parking and facilities.

Where is the property located?

The property is located in One Mile, near the beach and close to attractions such as Port Stephens Koala Sanctuary, Toboggan Hill Park, and Fly Point Marine Reserve.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available for guests to enjoy.

What are the policies for children staying at the property?

Children are welcome at the property. There is no charge for children, but cribs (infant beds) are not available.

Port Stephens Koala Sanctuary - Holiday Park One Mile

What guests think

At Port Stephens Koala Sanctuary, travellers praise clean, comfortable and well equipped rooms, warm and proactive staff, and memorable on site koala experiences in quiet natural grounds, creating a relaxed, family friendly stay that also supports the sanctuary's conservation work.

Guests value the breakfast basket, but there is no on site restaurant. Several mention weak or unavailable Wi Fi and phone reception, and a few point out limited pool hours or minor bathroom maintenance. Expect a meaningful, conservation focused stay with community impact.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On site sanctuary access with engaging guided tours is a highlight, and the grounds are beautiful. There is a pool, though one review notes late morning opening.

Related guest reviews

10

Ray

Aug 29, 2022

·

Stayed 1 night

They contacted me prior to our stay to make any additional arrangements. Clean tidy excellent rooms. Great access to the sanctuary.

10

Takanori

Aug 2, 2024

·

Stayed 1 night

コアラを見るためには最適な場所です。宿泊者向けの朝のツアーも、カイドさんが親切丁寧に教えてくださり、非常に楽しかったです。お部屋も綺麗で最高でした。

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10

Julia

Jan 22, 2026

·

Stayed 2 nights

Room was great although the tented villas looked fab wish we had booked one of those ! Nice swimming pool area Handy to use washing machine And obviously the highlight are the Koalas ❤️

8

Kerry

Oct 28, 2024

·

Stayed 2 nights

We enjoyed staying at the Sanctuary. The staff were all attentive and friendly. We liked the tour of the Koala hospital and Skywalk.

10

Danny

Oct 10, 2023

·

Stayed 3 nights

Friendly staff. Comfortable accommodation. Great guided tour of the koala sanctuary.

10

Sylvia

Jan 19, 2026

·

Stayed 2 nights

Didnt swim in pool as opened too late in the morning.

10

Michelle

Mar 13, 2024

·

Stayed 1 night

Such an incredible experience for our family of four! The level of compassion, expertise and professionalism surrounding the care of the koalas is most impressive. The onsite facilities clean and very well equipped. Do not miss out on this memorable experience!

10

Karen

Nov 12, 2023

·

Stayed 2 nights

Brilliant work undertaken at the koala sanctuary. Absolutely captured our hearts; we cannot wait to go back. We loved every minute of our stay

10

KIN FAI GARY

Feb 19, 2024

·

Stayed 1 night

Excellent stay. We have a glamping just for a night and we enjoyed the pre-arrival calls and email making sure we can find the location well. Thanks to Alison for her great hospitality by phone as well as in person, also her tour in the morning about the Sanctuary. Highly recommend this place for anyone who wish to support their work as well as to enjoy a bit of relax atmosphere in Port Stephens.

10

Melanie

Feb 27, 2025

·

Stayed 1 night

Amazing to be in amongst nature, with access to the koala sanctuary itself. Beautiful grounds. Clean and spacious room and with nice touches of a continental breakfast provided. Friendly staff.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and shared areas are repeatedly described as clean and well kept; one guest noticed mouldy grout in a bathroom.

Related guest reviews

10

Ray

Aug 29, 2022

·

Stayed 1 night

They contacted me prior to our stay to make any additional arrangements. Clean tidy excellent rooms. Great access to the sanctuary.

10

Takanori

Aug 2, 2024

·

Stayed 1 night

コアラを見るためには最適な場所です。宿泊者向けの朝のツアーも、カイドさんが親切丁寧に教えてくださり、非常に楽しかったです。お部屋も綺麗で最高でした。

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10

Jacky

Nov 26, 2023

·

Overall, I can't find any faults with this place. Communication was excellent from booking to the end of my stay. The staff is exceptionally friendly, and the place is meticulously clean and tidy. The sanctuary is thoughtfully designed and efficiently run. There's a wonderful sense of satisfaction knowing that your stay contributes to funding and sustaining the Koala Hospital.

8

Janice

Nov 6, 2023

·

Stayed 3 nights

It was lovely and quiet. The staff were very nice and helpful. Everything was perfect. The grouting between the floor tiles in our bathroom needed to be redone, it looked a bit mouldy. We couldn’t connect to the wifi from our room. The koalas were gorgeous. I would definitely recommend staying here and will be going back!

10

Michelle

Mar 13, 2024

·

Stayed 1 night

Such an incredible experience for our family of four! The level of compassion, expertise and professionalism surrounding the care of the koalas is most impressive. The onsite facilities clean and very well equipped. Do not miss out on this memorable experience!

10

Natalia

Jul 17, 2024

·

Stayed 1 night

Friendly ,professional and lovely staff, clean and warm room and great opportunity to know more about koalas❤️

10

Chantal

Jun 10, 2025

·

Stayed 2 nights

The accommodation is excellent, comfortable, clean and cheerful. The surrounds landscape gardens are beautiful and interesting. have already recommended this Sanctuary to our friends.

10

Melanie

Feb 27, 2025

·

Stayed 1 night

Amazing to be in amongst nature, with access to the koala sanctuary itself. Beautiful grounds. Clean and spacious room and with nice touches of a continental breakfast provided. Friendly staff.

10

Simon

Jan 15, 2026

·

Stayed 2 nights

We thoroughlu enjoyed our stay at the koala sanctuary. The accommodation was exceptionally clean, comfortable amd well equipped. The staff were enthusiastic, pleasant and knowledgable. Nelson and Anna Bay are beautiful beaches nearby and we enjoyed our dolohon cruise and visit Tamoora natioan park. It was great to support the excellent work done by the centre by staying here. Highly recommended

10

Hana

Apr 4, 2025

·

Stayed 2 nights

This property is amazing. So comfortable, clean, with a breakfast basket and late check in possibilities. The access to koalas is unprecedented. What a great place. The only downside is the poor signal/wifi/phone connection but that is not something the facility can do anything about.

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AI-generated summary based on recent guest reviews

Rooms

Accommodation, including the glamping tents and villas, is comfortable, spacious, and well equipped. Several guests report weak or unavailable in room Wi Fi or phone reception.

Related guest reviews

10

Julia

Jan 22, 2026

·

Stayed 2 nights

Room was great although the tented villas looked fab wish we had booked one of those ! Nice swimming pool area Handy to use washing machine And obviously the highlight are the Koalas ❤️

10

Carlie

Dec 1, 2025

·

Stayed 2 nights

Well set out as a koala sanctuary and very accommodating . Tents have everything you would have or need in a 5 star motel room

10

Nicola

Oct 16, 2023

·

Stayed 3 nights

Wonderful stay. Brilliant service, spacious, updated and well equipped rooms, and of course, the koalas!

8

Janice

Nov 6, 2023

·

Stayed 3 nights

It was lovely and quiet. The staff were very nice and helpful. Everything was perfect. The grouting between the floor tiles in our bathroom needed to be redone, it looked a bit mouldy. We couldn’t connect to the wifi from our room. The koalas were gorgeous. I would definitely recommend staying here and will be going back!

10

Danny

Oct 10, 2023

·

Stayed 3 nights

Friendly staff. Comfortable accommodation. Great guided tour of the koala sanctuary.

10

Laura

Nov 17, 2025

·

Stayed 1 night

Everything was very good except we had no internet connection

10

Daniel

Mar 23, 2025

·

Stayed 2 nights

Luxuscamping. Sehr schön

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10

Alicia

May 17, 2022

·

Stayed 2 nights

Amazing little family stay. Very spacious and great for a quiet getaway. Amazing to have the morning koala tour and then relax in the spa in the afternoon.

10

Simon

Jan 15, 2026

·

Stayed 2 nights

We thoroughlu enjoyed our stay at the koala sanctuary. The accommodation was exceptionally clean, comfortable amd well equipped. The staff were enthusiastic, pleasant and knowledgable. Nelson and Anna Bay are beautiful beaches nearby and we enjoyed our dolohon cruise and visit Tamoora natioan park. It was great to support the excellent work done by the centre by staying here. Highly recommended

10

Hana

Apr 4, 2025

·

Stayed 2 nights

This property is amazing. So comfortable, clean, with a breakfast basket and late check in possibilities. The access to koalas is unprecedented. What a great place. The only downside is the poor signal/wifi/phone connection but that is not something the facility can do anything about.

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AI-generated summary based on recent guest reviews

Service

Staff are consistently friendly, enthusiastic and proactive, with excellent communication before and during stays. Guests appreciate helpful hosting and informative guided tours.

Related guest reviews

10

Ray

Aug 29, 2022

·

Stayed 1 night

They contacted me prior to our stay to make any additional arrangements. Clean tidy excellent rooms. Great access to the sanctuary.

10

Jacky

Nov 26, 2023

·

Overall, I can't find any faults with this place. Communication was excellent from booking to the end of my stay. The staff is exceptionally friendly, and the place is meticulously clean and tidy. The sanctuary is thoughtfully designed and efficiently run. There's a wonderful sense of satisfaction knowing that your stay contributes to funding and sustaining the Koala Hospital.

8

Kerry

Oct 28, 2024

·

Stayed 2 nights

We enjoyed staying at the Sanctuary. The staff were all attentive and friendly. We liked the tour of the Koala hospital and Skywalk.

10

Rosy

Nov 14, 2023

·

Stayed 3 nights

Amazing customer service. All the staff went out of their way to making sure we enjoyed our stay. Ali was fantastic. Everyone seemed very happy about what they do.

10

Danny

Oct 10, 2023

·

Stayed 3 nights

Friendly staff. Comfortable accommodation. Great guided tour of the koala sanctuary.

10

William

Jan 27, 2025

·

Stayed 3 nights

The accomodation and communication upon arrival was great

10

KIN FAI GARY

Feb 19, 2024

·

Stayed 1 night

Excellent stay. We have a glamping just for a night and we enjoyed the pre-arrival calls and email making sure we can find the location well. Thanks to Alison for her great hospitality by phone as well as in person, also her tour in the morning about the Sanctuary. Highly recommend this place for anyone who wish to support their work as well as to enjoy a bit of relax atmosphere in Port Stephens.

10

Kimberly

Feb 18, 2024

·

Stayed 1 night

Nice staff

10

Simon

Jan 15, 2026

·

Stayed 2 nights

We thoroughlu enjoyed our stay at the koala sanctuary. The accommodation was exceptionally clean, comfortable amd well equipped. The staff were enthusiastic, pleasant and knowledgable. Nelson and Anna Bay are beautiful beaches nearby and we enjoyed our dolohon cruise and visit Tamoora natioan park. It was great to support the excellent work done by the centre by staying here. Highly recommended

10

Hana

Apr 4, 2025

·

Stayed 2 nights

This property is amazing. So comfortable, clean, with a breakfast basket and late check in possibilities. The access to koalas is unprecedented. What a great place. The only downside is the poor signal/wifi/phone connection but that is not something the facility can do anything about.

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AI-generated summary based on recent guest reviews

Location

Quiet, nature focused setting with direct access to the sanctuary, suitable for relaxed family stays. Little detail is given about proximity to wider attractions or transport.

Related guest reviews

10

Julia

Jan 22, 2026

·

Stayed 2 nights

Room was great although the tented villas looked fab wish we had booked one of those ! Nice swimming pool area Handy to use washing machine And obviously the highlight are the Koalas ❤️

8

Janice

Nov 6, 2023

·

Stayed 3 nights

It was lovely and quiet. The staff were very nice and helpful. Everything was perfect. The grouting between the floor tiles in our bathroom needed to be redone, it looked a bit mouldy. We couldn’t connect to the wifi from our room. The koalas were gorgeous. I would definitely recommend staying here and will be going back!

10

Alicia

May 17, 2022

·

Stayed 2 nights

Amazing little family stay. Very spacious and great for a quiet getaway. Amazing to have the morning koala tour and then relax in the spa in the afternoon.

10

Karen

Nov 12, 2023

·

Stayed 2 nights

Brilliant work undertaken at the koala sanctuary. Absolutely captured our hearts; we cannot wait to go back. We loved every minute of our stay

10

Tai

Dec 29, 2024

·

Stayed 3 nights

Great family location

10

Antony

Jan 15, 2026

·

Stayed 2 nights

Get family holiday

10

KIN FAI GARY

Feb 19, 2024

·

Stayed 1 night

Excellent stay. We have a glamping just for a night and we enjoyed the pre-arrival calls and email making sure we can find the location well. Thanks to Alison for her great hospitality by phone as well as in person, also her tour in the morning about the Sanctuary. Highly recommend this place for anyone who wish to support their work as well as to enjoy a bit of relax atmosphere in Port Stephens.

10

Melanie

Feb 27, 2025

·

Stayed 1 night

Amazing to be in amongst nature, with access to the koala sanctuary itself. Beautiful grounds. Clean and spacious room and with nice touches of a continental breakfast provided. Friendly staff.

10

Simon

Jan 15, 2026

·

Stayed 2 nights

We thoroughlu enjoyed our stay at the koala sanctuary. The accommodation was exceptionally clean, comfortable amd well equipped. The staff were enthusiastic, pleasant and knowledgable. Nelson and Anna Bay are beautiful beaches nearby and we enjoyed our dolohon cruise and visit Tamoora natioan park. It was great to support the excellent work done by the centre by staying here. Highly recommended

10

Sarajane

Mar 21, 2025

·

Stayed 3 nights

Beautiful serene property

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AI-generated summary based on recent guest reviews

Dining

A continental breakfast basket is provided and appreciated. There is no on site restaurant, so most meals require going out.

Related guest reviews

10

Raymond

Mar 25, 2025

·

Stayed 2 nights

There is no dining room unless u go out … would love to have a warm continental breakfast onsite

10

Melanie

Feb 27, 2025

·

Stayed 1 night

Amazing to be in amongst nature, with access to the koala sanctuary itself. Beautiful grounds. Clean and spacious room and with nice touches of a continental breakfast provided. Friendly staff.

10

Hana

Apr 4, 2025

·

Stayed 2 nights

This property is amazing. So comfortable, clean, with a breakfast basket and late check in possibilities. The access to koalas is unprecedented. What a great place. The only downside is the poor signal/wifi/phone connection but that is not something the facility can do anything about.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12 $159	13 $155	14 $155	15 $159	16	17
18	19 $160	20 $155	21 $159	22 $158	23	24
25	26 $159	27 $159	28 $191	29 $155	30	31

Port Stephens Koala Sanctuary

About this property

Location

Room options

One-Bedroom Suite

One Bedroom Suite Plus

Superior Glamping Tent

Studio Room

One Bedroom Suite with Bathtub

Deluxe Glamping Tent

Superior Glamping Tent Accessible

Guest reviews of Port Stephens Koala Sanctuary

Who stays here?

What guests think

Property Policies

Check-in instructions

FAQs about Port Stephens Koala Sanctuary

Prices for upcoming dates