Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.

Does the property allow pets?

Yes, pets are allowed in specific rooms only, with a pet fee of CAD 25 per accommodation, per night. A pet deposit of CAD 100 per stay is also required. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities. However, specific details on accessible rooms and bathrooms are not provided.

Where is the property located in relation to key landmarks?

The hotel is located in Stony Plain, approximately 13.9 miles (22.3 km) from River Cree Casino and 15.7 miles (25.3 km) from West Edmonton Mall. Nearby attractions include Stony Plain Golf Course (2.6 km) and Umbach Off-Leash Dog Park (2.9 km).

Does the property have a swimming pool?

Yes, there is an indoor pool available, along with a waterslide and a hot tub. Pool access is available from 8:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs. Guests are encouraged to contact the property directly for any specific requests regarding additional sleeping arrangements.

Best Western Sunrise Inn & Suites in Stony Plain

Average nightly price at Best Western Sunrise Inn & Suites by month, last 12 months (USD)
Month	Average price
January	$94
February	$95
March	$94
April	$95
May	$97
June	$97
July	$104
August	$101
September	$107
October	$103
November	$99
December	$96

What guests think

At Best Western Sunrise Inn & Suites, travelers consistently highlight clean, spacious rooms, a popular pool with waterslide, and a dependable free breakfast, while noting family-friendly vibes and generally helpful staff across many stays.

Recurring downsides include firm or sagging mattresses, hallway noise during busy weekends, occasional WiFi or TV issues, and sporadic maintenance problems like slow drains or out-of-order hot tub/steam room and limited pool towels. Many reviews also praise the convenient location near Highway 16A, restaurants, and local venues. Expect a clean, family‑oriented stay with strong amenities and some variability in comfort and crowd levels.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The indoor pool with waterslide is a highlight for families, and the on-site lounge and ample parking add convenience. Repeated notes mention hot tub/steam room closures, occasional pool maintenance or temperature issues, limited pool towels, and a few fitness room or business center glitches.

Related guest reviews

10

jerri

Oct 23, 2025

·

Stayed 2 nights

This hotel is amazing!!! The pool/waterslide was literally the craziest thing lol will be returning in the future. Clean rooms, pet friendly. And ample parking. If I can give this place more stars I would!!!

8

Wilmer

Jun 24, 2025

·

Stayed 1 night

Great facilities and

10

Don

Jul 23, 2025

·

Stayed 2 nights

Indoor pool was awesome! The kids loved it. Giving 3 stars for cleanliness, because the wash room in the pool area needs more attention. We had to literally rush since it reeks of poop in there due to a diaper that was left in the trash. 3 stars for the service since there are no pool towels available when we went.

10

Patrick

Apr 29, 2023

·

Stayed 2 nights

Business Center wasn't working but staff allowed me to print a number of documents from their front desk.

10

Patsy

Oct 22, 2025

·

Stayed 2 nights

I like the gym and the pool facilities they have on site.

8

Mitch

Dec 31, 2023

·

Stayed 1 night

The swimming pool was cold and steam room was out of order.

8

Andrew

Jun 25, 2025

·

Stayed 2 nights

Nice Hotel with Indoor pool and water slide Pool was warm which was nice. The place was well kept and clean.

8

Cailyn

Jul 3, 2024

·

Stayed 1 night

Really enjoyed our one night stay! Room and hotel were clean. Staff were friendly. Lounge and breakfast were great! Only downside was the hot tub and sauna were out of order. Kids enjoyed the pool and waterslide though!

6

robbie

Apr 10, 2025

·

Stayed 2 nights

Was not pleased with the hot tub out of commission, no warning about it till we checked in

10

Stephen

Nov 4, 2025

·

Stayed 2 nights

Excellent hotel overall. Check in was easy, sufficient parking, easy to get to, very nice room, that was clean and well kept, breakfast had a very good selection. We didn't use the pool area but it seemed very nice and it appeared to be popular. We would definitely stay here again.

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Cleanliness

Many guests describe rooms and common areas as clean and well kept. A smaller number report issues such as hair in bathrooms or beds, unclean pool washrooms, and wear-and-tear like loose tiles, missing grout, or drainage concerns.

Related guest reviews

8

Rob

Apr 4, 2025

·

Stayed 1 night

Bathroom was not clean. Some ammenities were partly opened and used. Poor cleaning job

4

Letty

Jul 28, 2025

·

Stayed 2 nights

The bathroom was not very clean, breakfast was pretty gross. Very disapointed in this hotel. Was greated by friendly staff but overall not the best.

4

GERLIE

Jul 30, 2025

·

Stayed 1 night

Poor cleanliness

4

Ray

Jul 31, 2025

·

Stayed 1 night

Found ladies patties in room

4

Barry

Mar 28, 2025

·

Stayed 2 nights

Not clean no Kleenex dirt on bathroom floor

8

Carmen

Nov 22, 2025

·

Stayed 3 nights

Room was comfortable and clean, breakfast was great and coffee was excellent!

10

Denay

Feb 16, 2026

·

Stayed 1 night

Friendly staff, clean room and great location for where we needed to be

6

Tyrell

Aug 4, 2024

·

Stayed 2 nights

Stayed here a few times in different rooms and Tile falling apart/ missing grout all over the each washroom. Overall its good just need to dump some money on proper maintenance/repairs

10

Glen

Jul 28, 2025

·

Stayed 2 nights

The wifi was great, the pool was awesome and the whole hotel was clean and well taken care of.

8

Kathy

Jun 1, 2025

·

Stayed 2 nights

Enjoyed my stay. Room appeared clean but loose floor tiles in bathroom

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, with many suites offering kitchenettes. However, multiple reviews cite hard or sagging mattresses, pillow discomfort, hallway noise, occasional WiFi/TV issues, limited USB power, and uneven cooling in some layouts.

Related guest reviews

6

Andria

Sep 2, 2025

·

Stayed 2 nights

Could hear so much noise from the hallway while in the room. Super disruptive in the morning.

8

Ginelle

Nov 9, 2025

·

Stayed 1 night

Concerns with sound proofing. Could hear a lot of noise above and beside us. Pillows were hard and uncomfortable. Bed was quite unforgiving. Had rowdy guests and were impressed with how the staff handled the situation. Liked the kichenette and microwave.

8

Leah

Nov 12, 2024

·

Stayed 2 nights

Good property for the price! Rooms are a good size and the waterpark is awesome for families. Only downside is the living room seperate from the bedroom doesn’t have climate control so it was incredibly hot in the main area and for our son who was sleeping on the pull out couch. The only way to get it to a reasonable temperature was to put the ac in the bedroom at 64 and leave the door open, not ideal for trying to separate sound from the baby in the room with us. Something to be aware of if travelling with small kids is that there isn’t any young kid channels (treehouse) on the tv. Overall though, good hotel and we’ll be back and will bring a fan for the room :)

8

Roger

Nov 6, 2024

·

Stayed 1 night

I am booked back in this weekend for a couple of nights and look forward to staying with you again. However, there were a couple of items that are probably peculiar to Room #212 that you should be aware of. 1. The WiFi was very poor. I had a lot of work to do last evening and I had to wait until I got back home today to complete it as it took forever for photos & reports to download/upload to my cloud based filing system. The rate was 35 Mbps download & 12 Mbps upload. My EastLink rate at home is about 350Mbps. 2. The wall mounted heating unit was fairly noisy. 3. The drain in the kitchen drains very slowly. 4. The coffee machine spurts & sputters with about 90% ending up in your cup. A bit of a mess every time to clean up. Sorry to complain but I thought you should know.

8

Carmen

Nov 22, 2025

·

Stayed 3 nights

Room was comfortable and clean, breakfast was great and coffee was excellent!

10

Leesa

Feb 18, 2024

·

Stayed 1 night

It was a good stay, the hallway was quite noisy though. Also, the tvs need updating so that a peraon can connect to netflix etc and watch movies

6

Michael

Mar 21, 2025

·

Stayed 1 night

Nice room but one of the hardest beds I've slept on

6

Ken

Sep 15, 2024

·

Stayed 1 night

No USB chargers in room. Its 2024, get with the times!

6

George

Nov 13, 2025

·

Stayed 1 night

We stayed for a night and everything was as we expected for a 3-star hotel. What we were not aware of was that the internet wasnt working. My kids were looking forward to streaming movies but was stuck with cable TV. Wish we were informed earlier so we could have come prepared.

6

Deborha

Sep 20, 2025

·

Stayed 3 nights

Overall a great property, but is looking its age. Time for a refresh. May want to consider different mattresses as they were not that comfortable. The room was very clean and provided a fridge.

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Service

Many guests praise friendly, accommodating staff and efficient problem-solving. Others report rude or unwelcoming front-desk interactions, slow check-in, housekeeping not servicing rooms, and inconsistent communication about upgrades, deposits, or policies.

Related guest reviews

8

Ruth Ann

Aug 24, 2025

·

Stayed 1 night

Overall we enjoyed our stay, although when we were trying to check in at 3:35pm the room was not ready yet and we had to wait for another half an hour to go in. The receptionist was kind enough to give us $25 gift certificate which we used in the lounge to buy some dinner. The waterfall umbrella was broken which was upsetting for the kids as well. The worst part of the stay was the lady in the kitchen. She was so rude to the guests and whenever someone tries to ask her something she answers in a very unprofessional way. She was an older lady, quite large in size but I didn't get her name. Hopefully the manager can do something about her attitude. We went down around 9:30 am that morning so maybe she was tired already but then again, that was the worst service I ever encountered and I have been going to different hotels for more than a decade.

4

Kayla

Feb 5, 2023

·

Stayed 1 night

We had a noise complaint as we were there with a hockey team and the kids were playing tag in the hall. We asked if they had a bigger room we could all sit in as many hotels do for free the staff rudely stated we could rent it and that if our kids didn’t quiet down they would evict us. We all calmed our children they were no longer running and playing in the halls. They then came up again and stated it was loud and they were next to calling the police to evict us though it wasn’t our children this time. It was 847pm not even past the noise time. We are paying customers and will never go back to this hotel not very kid friendly at all and the staff were not the nicest.

10

Patrick

Apr 29, 2023

·

Stayed 2 nights

Business Center wasn't working but staff allowed me to print a number of documents from their front desk.

8

Shannon

May 17, 2025

·

Stayed 1 night

Check in was painfully slow, but otherwise happy with our stay

6

Mary Grace

Oct 19, 2024

·

Stayed 1 night

The older lady at the front desk is not very welcoming. A little smile to your guest will go a long way.

8

Kim

Dec 29, 2023

·

Stayed 1 night

Everyone was extremely helpful and kind except for the maintenance worker. We were drinking water in a plastic drink container by the pool. Instead of being kind, he talked to us like we were children and threatened to kick us out. After talking to the maintenance manager, who was kind he said he would talk to him but it ruined our evening. People skills matter for all jobs in the service industry

10

Chiaki

Oct 11, 2025

·

Stayed 1 night

Friendly staff

10

MICHAEL

Aug 25, 2025

·

Stayed 1 night

Such a wonderful place to stay. When we registered, there was a slight mechanical issue with our room so they upgraded us to the best room we have ever stayed. It was incredible. So much room! Beds were incredibly comfortable. We had a two person tub with a separate shower. A large couch and two beautiful chairs in the other room made visiting so easy and enjoyable. Most of all, we were so impressed with the service we received at the front desk. Scott and Spencer were so welcoming and helpful. They truly made you feel welcomed! The hotel definitely needs more staff like them! This will be the only hotel we will stay at when visiting family and friends in Stony Plain. Thanks again for such a wonderful stay!!!

6

Courtney

Oct 19, 2025

·

Stayed 2 nights

⭐️⭐️ I’ve stayed in a lot of hotels over the years, including this one several times before, but this visit was a bit disappointing. When we checked in, the room wasn’t quite what I was expecting, so I asked about upgrading. The front desk told me I’d have to cancel my reservation and rebook at nearly double the cost. The night before, I stayed at another hotel (booked through the same Expedia site), and they were happy to offer me an upgrade for $20, no hassle at all. We had booked for a couple of nights, and during our stay, our room was never cleaned nor were we asked if we needed anything, which was disappointing. Even the breakfast experience felt off, the staff seemed short-tempered and condescending rather than welcoming. I’ve always believed good service makes all the difference, and unfortunately, the front-end staff here just didn’t seem very friendly, helpful, or customer oriented this time. It’s unfortunate, because I’ve stayed here before and really enjoyed it, but this trip left me feeling like the focus on guest experience has slipped. Hopefully, management takes this feedback to heart, the hotel itself has great potential, it just needs staff who truly value their guests.

10

Susanne

May 28, 2023

·

Stayed 2 nights

I was treated so kindly by the staff. I was going through a tough time and ended up having to leave early. They were sympathetic and allowed me to leave without any extra costs.

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Location

Convenient for Stony Plain and Spruce Grove, just off Highway 16A, with easy access to restaurants and shops plus ample parking. Several guests note it’s a short drive to West Edmonton Mall and local venues or festivals.

Related guest reviews

10

Susan

May 15, 2025

·

Stayed 1 night

Nice, safe location . You can walk to restaurants easily. Lovely hotel with great amenities.

10

Kendra

Jun 10, 2024

·

Stayed 2 nights

Easy check in. Pool and hot tub very enjoyable. Breakfast has lots of options; something for everyone :) Room was clean and comfortable. Easy access to all amenities, close to Spruce Grove and Edmonton. Will definitely be back :)

10

Laura

Mar 8, 2025

·

Stayed 1 night

Clean property, convenient location, easy parking. Would recommend, will stay again.

10

Peter

Aug 4, 2025

·

Stayed 2 nights

Close to the Blueberry Bluegrass Festival, beds were excellent, breakfast was as well, friendly staff.

10

Abigail

Apr 7, 2024

·

Stayed 2 nights

It's about 25 mins from West Edmonton mall. The kids loved the pool! Breakfast was great! Staff were all nice and friendly. The floor in our room is a bit squeky though. But overall, we had a wonderful stay!

10

Bobbie

Aug 28, 2025

·

Great rooms and proximity to walking areas. Nice that it’s beside the sawmill

10

Rebecca

Oct 23, 2023

·

Stayed 1 night

Great location, amenities and rooms.

10

Denay

Feb 16, 2026

·

Stayed 1 night

Friendly staff, clean room and great location for where we needed to be

8

Frank

Feb 26, 2023

·

Stayed 1 night

Great location just off Highway 16 A. Hotel was clean and the staff was absolutely terrific*

8

MARLY

Sep 23, 2025

·

Stayed 2 nights

The location is great!

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AI-generated summary based on recent guest reviews

Dining

The free hot breakfast is frequently praised for solid variety and quality, especially for families. A few guests found it mediocre or under-stocked, and the on-site lounge/restaurant receives mixed feedback and can close early.

Related guest reviews

8

Kristen

Jun 28, 2025

·

Stayed 2 nights

The hotel itself was great, the lounge restaurant was horrible.

10

Gail

Dec 2, 2024

·

Stayed 4 nights

The hot breakfast was excellent! The room was spacious and very comfortable. The only glitch was that the jets in the hot tub were not working. Otherwise, a lovely place to stay!

8

Brad

Oct 11, 2024

·

Stayed 3 nights

Nice that there is a little pub on site, but unfortunately they don’t have a lot of kitchen space so it is hard for them to be a scratch cooking facility. It could be a real gem if they had more ability to perform as a proper kitchen

6

L

Aug 21, 2025

·

Stayed 1 night

Breakfast is not good.

6

L

Aug 20, 2025

·

Stayed 1 night

Breakfast so so, bathroom needs maintance.

4

Ashley

Feb 24, 2023

·

Stayed 1 night

Front desk lady was great, restaurant was closed before posted time which was very disappointing after traveling all day. Have checked into many hotels in the past 12 months (always using a credit card, never paying cash) and by far this hotel has the largest deposit required I’ve ever see for a basic room.

8

Carmen

Nov 22, 2025

·

Stayed 3 nights

Room was comfortable and clean, breakfast was great and coffee was excellent!

6

Gordon

Jun 17, 2025

·

Stayed 2 nights

A little disappointed in the breakfast offered

10

Greg

Jul 22, 2025

·

Stayed 2 nights

Nice facility. Decent breakfast

10

Dave

Jul 18, 2025

·

Stayed 1 night

Breakfast was great, lots of options. Staff friendly and helpful. Hotel and rooms very clean. Beds are big, comfy and lots of pillows.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4 $108	5 $100	6 $101	7 $95	8 $104	9 $126	10 $123
11 $88	12 $89	13 $89	14 $89	15 $91	16 $104	17 $108
18 $90	19 $91	20 $90	21 $89	22 $91	23 $106	24 $104
25 $89	26 $94	27 $94	28 $94	29 $95	30 $106	31 $124

Su	Mo	Tu	We	Th	Fr	Sa
1 $94	2 $94	3 $94	4 $94	5 $95	6 $99	7 $98
8 $93	9 $93	10 $92	11 $95	12 $93	13 $97	14 $97
15 $93	16 $94	17 $95	18 $94	19 $94	20 $97	21 $98
22 $95	23 $95	24 $94	25 $94	26 $94	27 $106	28 $106
29 $94	30 $95

Best Western Sunrise Inn & Suites

Prices for Best Western Sunrise Inn & Suites

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave (With Sofabed)

Standard Room, 1 King Bed, Refrigerator & Microwave (With Sofabed)

Standard Room, 2 Queen Beds, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 1 King Bed, Refrigerator & Microwave

Room, 2 Queen Beds, Fireplace (With Sofabed)

Room, 1 King Bed, Refrigerator & Microwave (With Sofabed)

Standard Room, 1 King Bed, Refrigerator & Microwave (Walk-In Shower;With Sofabed)

Standard Room, 2 Queen Beds, Refrigerator & Microwave (Pet Friendly;With Sofabed)

Suite, 1 Queen Bed, Refrigerator & Microwave (With Sofabed)

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 1 King Bed

Guest reviews of Best Western Sunrise Inn & Suites

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Sunrise Inn & Suites

Prices for upcoming dates