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Tropicana Resort Phu Quoc - Reception

Tropicana Resort Phu Quoc


Amenities

  • Parking

  • Airport shuttle

  • Restaurant

  • Swimming pool

  • Room Service

  • Valet Parking

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Property description

Relax on the private beach or enjoy other recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area. If you're...
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Guest reviews

Facilities

8

Cleanliness

8.2

Rooms

8.1

Service

8.2

Location

8.4

Dining

8.1

6

Karina

IAN-logo

Apr 5, 2026

·

Stayed 3 nights

It’s a decent stay. A 2-3 star to European standards. We got upgraded on arrival in a Bungalow. Which was nice. The rooms are standard’ish. You get a very tiny shower gel + Shampoo. Only 1 towel / person. No hand/face towels. You only receive 1 key/ room. If you are not glued to the person you are traveling, you need to go to the reception and ask to get someone to open for you. Which it happened and I find it a major security breach because I just went to reception and said I want to get in GXX and they said follow me. I could have been anyone.. they did not ask what name or anything. Feels incredibly unsafe. The breakfast… below average, but considering the options you have outside of the hotel… it was decent enough. The resort has access to the beach & sea which was a nice perk. The employees English is not working only with Google Translate. Additionally, I booked this accommodation via Hotels.com on 13th of March. On 24th March I received a message on WhatsApp with my full name & booking number from a Saudi Arabian number asking me to ” confirm” my booking by clicking on a link. I understand is a scam, but I am sure the Tropicana database is hacked and my information just became public. Tried to flag it to the hotel… but the communication is non existent.
It’s a decent stay. A 2-3 star to European standards. We got upgraded on arrival in a Bungalow. Which was nice. The rooms are standard’ish. You get a very tiny shower gel + Shampoo. Only 1 towel / person. No hand/face towels. You only receive 1 key/ room. If you are not glued to the person you are traveling, you need to go to the reception and ask to get someone to open for you. Which it happened and I find it a major security breach because I just went to reception and said I want to get in GXX and they said follow me. I could have been anyone.. they did not ask what name or anything. Feels incredibly unsafe. The breakfast… below average, but considering the options you have outside of the hotel… it was decent enough. The resort has access to the beach & sea which was a nice perk. The employees English is not working only with Google Translate. Additionally, I booked this accommodation via Hotels.com on 13th of March. On 24th March I received a message on WhatsApp with my full name & booking number from a Saudi Arabian number asking me to ” confirm” my booking by clicking on a link. I understand is a scam, but I am sure the Tropicana database is hacked and my information just became public. Tried to flag it to the hotel… but the communication is non existent.

10

Eric

IAN-logo

Jan 31, 2026

·

Stayed 4 nights

Clean ! And a beautiful beach
Clean ! And a beautiful beach

8

Linh

IAN-logo

Jan 22, 2026

·

Stayed 3 nights

We booked last min so there wasn't many options within our price range. Took a chance with Tropicana as there were some mixed reviews. Turns out to be a nice resort and ended up enjoyed our stay here. We were surprised with a room upgrade to a family bungalow. Its was very spacious and the bathroom has walk in shower with good water pressure. Nice pool area is quiet but the beach is a little crowded with rows of sunbeds. Staff are welcoming and happy to help with booking tours or transport. CONS; Bungalow walls and doors are a little grubby, could do with a good spray n wipe or fresh paint. Some beach towels are old & ratty and the replenish bath towels they gave us were damp.
We booked last min so there wasn't many options within our price range. Took a chance with Tropicana as there were some mixed reviews. Turns out to be a nice resort and ended up enjoyed our stay here. We were surprised with a room upgrade to a family bungalow. Its was very spacious and the bathroom has walk in shower with good water pressure. Nice pool area is quiet but the beach is a little crowded with rows of sunbeds. Staff are welcoming and happy to help with booking tours or transport. CONS; Bungalow walls and doors are a little grubby, could do with a good spray n wipe or fresh paint. Some beach towels are old & ratty and the replenish bath towels they gave us were damp.

8

Narinder

EXP-logo

Jan 9, 2026

·

Stayed 1 night

Nice hotel on the beach very good for a short stay
Nice hotel on the beach very good for a short stay

10

Curtis

EXP-logo

Dec 20, 2025

·

Stayed 10 nights

Nice rooms, a beautiful garden and beach setting property with a good sized pool in the middle All the staff were helpful and friendly. The sandy beach is perfect for swimming
Nice rooms, a beautiful garden and beach setting property with a good sized pool in the middle All the staff were helpful and friendly. The sandy beach is perfect for swimming

100C/4 Tran Hung Dao, Duong Dong, Vietnam

Location

When you stay at Tropicana Resort in Phu Quoc, you'll be by the ocean, within a 15-minute drive of Phu Quoc Night Market and Phu Quoc Beach. This beach hotel is 8.6 mi (13.8 km) from Ong Lang Beach and 14.8 mi (23.8 km) from Sao Beach.

Coi Nguon Museum(0.9 miles)

Long Beach Center(1.1 miles)

Sung Hung Pagoda(1.2 miles)

Suoi Tranh & Suoi Da Ban(1.3 miles)

Phu Quoc Night Market(1.3 miles)

Dinh Ba Thuy-Long Thanh-Mau(1.4 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 14:00 to 22:00

Before 12:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, parking is available on-site and is free of charge. However, parking is limited.


A buffet breakfast is available daily from 6:30 AM to 10 AM for a fee of approximately VND 150,000 for adults and VND 100,000 for children.


No pets and no service animals are allowed at this property.


Check-in time is from 2:00 PM until 10:00 PM, and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance for arrangements.


Yes, airport shuttle services are available for a fee of VND 300,000 per room (one-way). Guests must contact the property 48 hours prior to arrival to arrange the transfer.

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility may need to be confirmed with the property.


The property is located by the ocean in Phu Quoc, within a 15-minute drive of Phu Quoc Night Market and Phu Quoc Beach. It is approximately 8.6 miles (13.8 km) from Ong Lang Beach and 14.2 miles (22.9 km) from Shophouse Grand World.


Yes, there is an outdoor swimming pool available for guests, with access from 6 AM to 10 PM. The pool is seasonal and features a children's area.


Children 5 years old or younger can stay for free when occupying the parent's or guardian's room, using existing bedding.


Cribs are available for a fee of VND 300,000 per night, and rollaway beds can be provided for a fee of VND 600,000 per day. Advance requests for these items are recommended.


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