Kanucha Bay Hotel & Villas

While the room, balcony view, and staff were gorgeous and accommodating, the overall experience fell slightly short of my expectations for a resort of this size. We visited specifically for the Christmas lighting, which was advertised as exceptional. Although the lights were certainly pretty, I was expecting a more extensive display. This may be a resort better suited for a summer visit, where the beach and pool amenities or perhaps a golf outing, would truly shine.

It was good however we should know some local rule, such as reserving a cart, reserving restaurant in advance otherwise you have to walk in the big area, you have to make a long line for the dinner

Overall great trip, lots of bugs everywhere in the name of being eco-friendly. Not much in the way on lunch for a resort that's 30 minutes from the nearest restaurant.

When we arrived the room that was designated to us smelled like mold and felt humid. They accommodated us and upgraded our room which was great. The room itself was clean overall, however there was noticeable mold on the toilet seat areas and when the air conditioner was turned on the room as smelled humid. The location was so far from the airport that uber services were not available and was only available through the hotel service. The food quality was mediocre and the restaurants on site were expensive. In addition to that, my sister experienced food poisoning after eating at the Chinese restaurant. While seated during our dining time the waiters and waitresses just stared at us and it was so uncomfortable. Adding to that, everywhere we went they stared at us and made us feel almost un-welcomed. They don’t have room service on Thursdays and they close all of their pools or activities extremely early. The language barrier is huge! Even using a translation app didn’t help.

Quiet golf resort with large rooms