Hotel Riu Cancún
305 US$
/ noche
Promedio para noviembre
Precios para Hotel Riu Cancún
Selecciona fechas para ver precios y disponibilidad
305 US$
/ noche
Promedio para noviembre
Precios medios mensuales
En Hotel Riu Cancún, los precios por noche son de 251 US$ de media en el mes más barato (octubre) y de 1035 US$ en el mes más caro (febrero), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 715 US$ |
| febrero | 1035 US$ |
| marzo | 926 US$ |
| abril | 880 US$ |
| mayo | 744 US$ |
| junio | 425 US$ |
| julio | 457 US$ |
| agosto | 609 US$ |
| septiembre | 583 US$ |
| octubre | 251 US$ |
| noviembre | 305 US$ |
| diciembre | 713 US$ |
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nov · 305 US$
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Más caro: febrero (aprox. 1035 US$)
Más barato: octubre (aprox. 251 US$)
Acerca de esta propiedad
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 4 piscinas al aire libre, una discoteca y un centro de bi...
Servicios
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 4 piscinas al aire libre, una discoteca y un centro de bienestar.
Servicios empresariales
Tendrás una sala de ordenadores, tintorería y un servicio de recepción las 24 horas a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
Comida
Hotel Riu Cancun - Adults Only - All Inclusive te ofrece la posibilidad de tomar algo en Miramar, aunque también puedes ir a un bar-cafetería. Relájate con un refresco del bar junto a la piscina o de uno de los 5 bares con salón. Se ofrece un desayuno bufé gratuito todos los días de 07:00 a 10:30.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 569 habitaciones con minibar y televisión de pantalla plana. Las habitaciones disponen de balcón. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por satélite. El baño privado con ducha está provisto de artículos de higiene personal gratuitos y secadores de pelo.
Ubicación
Si decides alojarte en Hotel Riu Cancun - Adults Only - All Inclusive, te encontrarás en una fantástica zona de Cancún (Zona Hotelera) y estarás a solo 4 min a pie de Playa Caracol y a 7 de Centro de Convenciones de Cancún.
Qué hay cerca
Centro comercial Plaza Caracol(0.1 millas)
Terminal de ferry Ultramar(0.1 millas)
Playa Caracol(0.2 millas)
Laguna Nichupté(0.3 millas)
Centro de Convenciones de Cancún(0.4 millas)
Centro comercial Forum By The Sea(0.4 millas)
Playa Gaviota Azul(0.4 millas)
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc(0.4 millas)
Playa Fórum(0.4 millas)
Playa Ancha(0.5 millas)
Playa Chac Mool(0.7 millas)
Club de golf Pok Ta Pok(1.2 millas)
Playa Tortugas(1.6 millas)
Plaza la Isla(2.2 millas)
El Sol de Cancún(2.3 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(15.1 millas)
Aeropuerto Internacional de Tulum (TQO)(110.4 millas)
Restaurante
Piscina
Habitaciones para no fumadores
Mostrador turístico
Servicio de limpieza
Cambio de divisas
Ubicación
Blvd. Kukulcan Km 8.5, Manzana 50, Lote 5, Zona Hotelera
Centro comercial Plaza Caracol (0.1 millas)
Terminal de ferry Ultramar (0.1 millas)
Playa Caracol (0.2 millas)
Laguna Nichupté (0.3 millas)
Centro de Convenciones de Cancún (0.4 millas)
Centro comercial Forum By The Sea (0.4 millas)
Reseñas de los huéspedes sobre Hotel Riu Cancún
7.7
Bueno
Basado en 4397 comentarios verificados
¿Quién se queda aquí?
Trabajo
0%
Pareja
51%
Familia
24%
Grupo
22%
Solo/a
1%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En el Riu Cancun - Solo Adultos - Todo Incluido, los viajeros destacan la amabilidad del personal, las animadas piscinas y el entretenimiento, así como su ubicación céntrica frente a la playa. No obstante, señalan que las habitaciones están anticuadas, la comida es irregular, el aire acondicionado es débil, a menudo hay problemas con las tarjetas de acceso y las opciones para comer o pedir servicio de habitaciones por la noche son limitadas.
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Opiniones de los huéspedes
En el Riu Cancun - Solo Adultos - Todo Incluido, los viajeros destacan la amabilidad del personal, las animadas piscinas y el entretenimiento, así como su ubicación céntrica frente a la playa. No obstante, señalan que las habitaciones están anticuadas, la comida es irregular, el aire acondicionado es débil, a menudo hay problemas con las tarjetas de acceso y las opciones para comer o pedir servicio de habitaciones por la noche son limitadas.
Los huéspedes aprecian las actividades diarias, el acceso a RIU Party en un hotel hermano, un bar deportivo abierto las 24 horas y una discoteca, aunque las piscinas cierran a las 7 p. m. y no hay servicio de bebidas en la piscina. La limpieza se elogia con frecuencia, aunque varias reseñas mencionan habitaciones con olor a humedad, zonas desgastadas u ocasionales plagas. La playa es atractiva pero a veces pequeña o cubierta de algas; las vistas al mar desde muchas habitaciones son excepcionales. Espere un ambiente animado, solo para adultos, más orientado a la diversión que a la tranquilidad o al lujo sofisticado.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Varias piscinas (incluida una piscina bar), entretenimiento diario, un bar deportivo abierto las 24 horas y una discoteca son lo más destacado, junto con traslados al RIU Party en un hotel hermano. Entre los inconvenientes se incluyen el cierre de las piscinas a las 7 p. m., una playa pequeña o propensa a las algas, ascensores lentos/limitados, un gimnasio pequeño y la falta de servicio de bebidas en la piscina.
Reseñas de huéspedes relacionadas
10
Jessica
15 nov 2025
·
Se alojó 5 noches
Staff are wonderful and informative, lots of variety in cuisine, the rooms are clean and modern. However, there are only 3 small elevators for the entire hotel and often takes a while to wait during peak times such as meal times or check in/check out so i would often take the stairs instead of waiting. Overall great first all-inclusive experience.
Staff are wonderful and informative, lots of variety in cuisine, the rooms are clean and modern. However, there are only 3 small elevators for the entire hotel and often takes a while to wait during peak times such as meal times or check in/check out so i would often take the stairs instead of waiting. Overall great first all-inclusive experience.
10
alfonso
1 oct 2025
·
Se alojó 5 noches
This Hotel has it all from the beaches to the views. They have a sports bar that serves Alcohol and snacks 24/7 I couldn’t believe it but it’s true there are no reservations required at any restaurant which I loved not that long of wait time on those they also have a night club the RIU entertainment was awesome every day by the pool and at night on the stage totally worth staying here I’ll be back myself!
This Hotel has it all from the beaches to the views. They have a sports bar that serves Alcohol and snacks 24/7 I couldn’t believe it but it’s true there are no reservations required at any restaurant which I loved not that long of wait time on those they also have a night club the RIU entertainment was awesome every day by the pool and at night on the stage totally worth staying here I’ll be back myself!
10
Maria
29 oct 2025
·
Se alojó 7 noches
Service Sarah in charge of the hotel the best and alwyas making sure as clients have the best attention, Juan, Julio, Adrian, Beacon, Diana, Silvino all are amazing workers and they make us feel like we are at home. One only request is gym needs better equipment and bigger place. I been coming since the renewal of the hotel and equipment hasn't been upgrade and some equipment is out of service. Other than that all is excellent. Maria De La Torre
Service Sarah in charge of the hotel the best and alwyas making sure as clients have the best attention, Juan, Julio, Adrian, Beacon, Diana, Silvino all are amazing workers and they make us feel like we are at home. One only request is gym needs better equipment and bigger place. I been coming since the renewal of the hotel and equipment hasn't been upgrade and some equipment is out of service. Other than that all is excellent. Maria De La Torre
10
Brinston Solomon Joseph
15 nov 2025
·
Se alojó 7 noches
Staff is exceptionally good. 4 Parties, alcohol and 6-7 restaurants are all included in the all inclusive deal. Plenty of open bars around every few steps. We went for our honeymoon for a week and had the best experience here.
Staff is exceptionally good. 4 Parties, alcohol and 6-7 restaurants are all included in the all inclusive deal. Plenty of open bars around every few steps. We went for our honeymoon for a week and had the best experience here.
10
Dianny
1 ago 2025
·
Se alojó 6 noches
We enjoyed our stay here, staff were amazing and the activities they had for us were fun. We had access to the Riu Party at the Caribe via free shuttles that came every 10-15 mins; pool parties were fun. We didn’t like that the pool closed at 7:00pm but understand that it was for treatment purposes. As well restaurants closed at 9:30pm so their last seating were basically 8:30pm. So if you get hungry past that you either eat at the buffet again until 10:00pm or hots/burgers/sandwiches that were from the Sports Bar made from earlier in the day or go off the resort to find a place.
We enjoyed our stay here, staff were amazing and the activities they had for us were fun. We had access to the Riu Party at the Caribe via free shuttles that came every 10-15 mins; pool parties were fun. We didn’t like that the pool closed at 7:00pm but understand that it was for treatment purposes. As well restaurants closed at 9:30pm so their last seating were basically 8:30pm. So if you get hungry past that you either eat at the buffet again until 10:00pm or hots/burgers/sandwiches that were from the Sports Bar made from earlier in the day or go off the resort to find a place.
10
Steven
31 oct 2025
·
Se alojó 8 noches
Area was always clean everywhere. Staff was super friendly and helpful when needed. I only wish the gym would be bigger and have more equipment options. All the in house restaurants were awesome and great food.
Area was always clean everywhere. Staff was super friendly and helpful when needed. I only wish the gym would be bigger and have more equipment options. All the in house restaurants were awesome and great food.
10
sarkis gevorkovich
29 ago 2025
·
Se alojó 7 noches
Good hotel, great staff, food was really good this time! LOVE THE RIU PARTY!! So awesome the setup they have. Themed parties, with live dj, entertainment, swimup bars, Food, drinks, and its included! Check the pictures out on their site. The transport to the Riu caribe(location of riu party) are buses that take you and you can come back any time. I would definitely recommend for couples of all ages and singles. Dope atmosphere and felt 100% safe! The hotel Riu Cancun itself has a club down stairs with a theater they put on shows. Definitely worth it!
Good hotel, great staff, food was really good this time! LOVE THE RIU PARTY!! So awesome the setup they have. Themed parties, with live dj, entertainment, swimup bars, Food, drinks, and its included! Check the pictures out on their site. The transport to the Riu caribe(location of riu party) are buses that take you and you can come back any time. I would definitely recommend for couples of all ages and singles. Dope atmosphere and felt 100% safe! The hotel Riu Cancun itself has a club down stairs with a theater they put on shows. Definitely worth it!
8
Michelle
18 jun 2025
·
Se alojó 4 noches
The property was well kept, but showing its age. The air conditioning could barely keep up in the rooms. If not for a ceiling fan it would have been unbearable. There was no air in the powder room so doing makeup and hair was difficult. The beach was nasty - terrible seaweed which made the water look and smell bad. We never stepped on the beach. The pool was very nice with plenty of loungers and umbrellas. The food was below average - even for a non-foodie. Service was good and the workers were polite. The shows were great - loved the Michael Jackson and Folklorico shows. ABBA tribute was not great. Overall a good time, but we will stick to Isla Mujeres from now on.
The property was well kept, but showing its age. The air conditioning could barely keep up in the rooms. If not for a ceiling fan it would have been unbearable. There was no air in the powder room so doing makeup and hair was difficult. The beach was nasty - terrible seaweed which made the water look and smell bad. We never stepped on the beach. The pool was very nice with plenty of loungers and umbrellas. The food was below average - even for a non-foodie. Service was good and the workers were polite. The shows were great - loved the Michael Jackson and Folklorico shows. ABBA tribute was not great. Overall a good time, but we will stick to Isla Mujeres from now on.
8
Rhiannon
16 nov 2025
·
Se alojó 7 noches
My boyfriend and I recently stayed here for 7 nights for a little getaway. Overall, we had a nice time. Unfortunately, a few things occurred that negatively impacted our stay. The room key cards were super sensitive and would randomly stop working. The staff informed us that if we kept the key card close to our phones, that it would most likely interfere with the technology of the key card, causing us to have to go back to the front desk every single day for a new key card. (Nearly impossible to separate a key card from your phone when they’re side by side in your wallet). We also felt the night life (on the actual Hotel Riu Cancun property) lacked development. (We didn’t attend the Hotel Riu Caribe party that they frequently advertise about). In relation to the Riu Cancun night life, the Riu app itself lacked details about the events, making it difficult to plan our evenings accordingly. Otherwise, great service, friendly staff, excellent and attentive housekeeping, good restaurants, and fun pool activities. We also very much enjoyed the beach, pools and swim up bar. My overall rating is 8 out of 10.
My boyfriend and I recently stayed here for 7 nights for a little getaway. Overall, we had a nice time. Unfortunately, a few things occurred that negatively impacted our stay. The room key cards were super sensitive and would randomly stop working. The staff informed us that if we kept the key card close to our phones, that it would most likely interfere with the technology of the key card, causing us to have to go back to the front desk every single day for a new key card. (Nearly impossible to separate a key card from your phone when they’re side by side in your wallet). We also felt the night life (on the actual Hotel Riu Cancun property) lacked development. (We didn’t attend the Hotel Riu Caribe party that they frequently advertise about). In relation to the Riu Cancun night life, the Riu app itself lacked details about the events, making it difficult to plan our evenings accordingly. Otherwise, great service, friendly staff, excellent and attentive housekeeping, good restaurants, and fun pool activities. We also very much enjoyed the beach, pools and swim up bar. My overall rating is 8 out of 10.
8
Kynsie
28 nov 2025
·
Se alojó 5 noches
Decent property for the price but would be more appropriate at $200/night. Lobby was nice and modern, rooms have heavy wear. Bed was mediocre. Not a great hotel if you have a fear of heights: glass elevator, hallways have floor to ceiling windows overlookong the bay. Mini bar did have full size bottles of liquor so a major plus. RIU has an app that allows you to order maid service items and mini bar restocks without having to talk to a person, major plus for social anxiety. You can also preview the menus at restaurants (not buffet) on the app as well. The buffet made it easy to make healthy, low carb, or keto choices. Variety was great and many items were rotated daily. Restaurants were less than flexible. Menu is very set and food isnt really made to order. No customization on food there and very small menus at each. All of the food we ate was wonderful. Drinks were strong but bartenders were rarely willing to make anything other than what was in the preset cocktail menu. All were heavy on sugar and it was difficult to get drinks for my keto diet. No poolside servers made it necessary to walk all the way to the bar for each drink, less than ideal. Pool side taco bar was nice and food was good but same everyday. Beach is nice and clean but small and non existent during high tide. 4 pools but no hot tub. Overall not bad. Did not meet our fundamental needs but could be a great deal if your needs are different and you can get a great price.
Decent property for the price but would be more appropriate at $200/night. Lobby was nice and modern, rooms have heavy wear. Bed was mediocre. Not a great hotel if you have a fear of heights: glass elevator, hallways have floor to ceiling windows overlookong the bay. Mini bar did have full size bottles of liquor so a major plus. RIU has an app that allows you to order maid service items and mini bar restocks without having to talk to a person, major plus for social anxiety. You can also preview the menus at restaurants (not buffet) on the app as well. The buffet made it easy to make healthy, low carb, or keto choices. Variety was great and many items were rotated daily. Restaurants were less than flexible. Menu is very set and food isnt really made to order. No customization on food there and very small menus at each. All of the food we ate was wonderful. Drinks were strong but bartenders were rarely willing to make anything other than what was in the preset cocktail menu. All were heavy on sugar and it was difficult to get drinks for my keto diet. No poolside servers made it necessary to walk all the way to the bar for each drink, less than ideal. Pool side taco bar was nice and food was good but same everyday. Beach is nice and clean but small and non existent during high tide. 4 pools but no hot tub. Overall not bad. Did not meet our fundamental needs but could be a great deal if your needs are different and you can get a great price.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Las zonas comunes y muchas habitaciones se mantienen muy limpias, con el personal limpiando con frecuencia. Sin embargo, algunos huéspedes informaron de olores a humedad, habitaciones desgastadas o sucias y ocasionales plagas, por lo que los estándares parecen irregulares.
Reseñas de huéspedes relacionadas
4
Jaime
26 jun 2025
·
Se alojó 4 noches
Por desgracia me fue muy mal, tuve picaduras de chinche. No tienen cerveza corona y no tienen variedad de cerveza Solo hay un puesto de toalla Solo en una de las piscina tiene bar y las otras no hay servicio de camarero hay que ir a las barras de adentro y no les gusta que entres mojado, por lo menos a nosotros nos dijeron que no podíamos entrar mojado. Con respecto a la comida no vi variedad de carne Pero lo más lamentable fueron mis picadas me dejaron marcas visibles en mis piernas
Por desgracia me fue muy mal, tuve picaduras de chinche. No tienen cerveza corona y no tienen variedad de cerveza Solo hay un puesto de toalla Solo en una de las piscina tiene bar y las otras no hay servicio de camarero hay que ir a las barras de adentro y no les gusta que entres mojado, por lo menos a nosotros nos dijeron que no podíamos entrar mojado. Con respecto a la comida no vi variedad de carne Pero lo más lamentable fueron mis picadas me dejaron marcas visibles en mis piernas
4
Lisa
9 sept 2025
·
Se alojó 4 noches
Overall, I was unsatisfied with my stay here. The building is outdated. Elevator is small and was shaking at some points. The first room we were booked had a moldy smell and I could see mold on the walls. I asked for another room which they accommodated. The walls are thin and you can hear people talking in the next room. The blankets and beach towels had brown stains on them. When you contact housekeeping to bring items they take a very long time. There is no room service and all restaurants closed by 10:30 pm. The liquor is water downed. The resort is small, not much activities to do. The food is good. I would not recommend staying here unless you have a low budget and okay with the bare minimum.
Overall, I was unsatisfied with my stay here. The building is outdated. Elevator is small and was shaking at some points. The first room we were booked had a moldy smell and I could see mold on the walls. I asked for another room which they accommodated. The walls are thin and you can hear people talking in the next room. The blankets and beach towels had brown stains on them. When you contact housekeeping to bring items they take a very long time. There is no room service and all restaurants closed by 10:30 pm. The liquor is water downed. The resort is small, not much activities to do. The food is good. I would not recommend staying here unless you have a low budget and okay with the bare minimum.
10
Jean
5 nov 2025
·
Se alojó 3 noches
Place was very clean and updated. the crew was amazing. I enjoyed my stay there at RIU CANCUN.
Place was very clean and updated. the crew was amazing. I enjoyed my stay there at RIU CANCUN.
2
Mohamed
30 jul 2025
·
Se alojó 4 noches
Couldn’t wait to leave this place. They ruined my vacation. - Air from AC vents smells like urine. They sent someone to fix it, but it wasn’t fixed, it just got worse. - The room TV does not connect to internet (disabled by hotel). No casting or screen mirroring allowed too. In 2025, It was not an option to spend a relaxing time or watch a Netflix movie at night. - Room cards do not work, you repeatedly go down to reactivate. They tell you not to bring it close to your phone. I never did, yet they malfunction. This, especially, made the vacation very very hectic. - Food is not great too. Very oily and sub average.
Couldn’t wait to leave this place. They ruined my vacation. - Air from AC vents smells like urine. They sent someone to fix it, but it wasn’t fixed, it just got worse. - The room TV does not connect to internet (disabled by hotel). No casting or screen mirroring allowed too. In 2025, It was not an option to spend a relaxing time or watch a Netflix movie at night. - Room cards do not work, you repeatedly go down to reactivate. They tell you not to bring it close to your phone. I never did, yet they malfunction. This, especially, made the vacation very very hectic. - Food is not great too. Very oily and sub average.
2
William
22 sept 2025
·
Se alojó 5 noches
I recently stayed at the Riu Cancun and was extremely disappointed. The beds were dirty, there was mold in the shower, and I even encountered bugs in the room. They still use outdated physical room keys that deactivate if they get near a phone or any electronics super inconvenient. The food was mediocre at best and definitely not what you’d expect for the price. Overall, this was a terrible experience, and I would not stay here again or recommend it to anyone.
I recently stayed at the Riu Cancun and was extremely disappointed. The beds were dirty, there was mold in the shower, and I even encountered bugs in the room. They still use outdated physical room keys that deactivate if they get near a phone or any electronics super inconvenient. The food was mediocre at best and definitely not what you’d expect for the price. Overall, this was a terrible experience, and I would not stay here again or recommend it to anyone.
10
Alexandra dos Anjos
18 nov 2025
·
Se alojó 4 noches
Very clean room, all staff were kind and doing they job with smile in they face, food was amazing and they have lots of games and shows to keep you entretained all time
Very clean room, all staff were kind and doing they job with smile in they face, food was amazing and they have lots of games and shows to keep you entretained all time
8
Lydia
25 jul 2025
·
Se alojó 3 noches
I had a great time. Staff is very courteous and friendly. Cleanliness … not the best. The fridge and bathroom were dirty. I requested a cleaning but it didn’t improve. Although the common areas are excellent, I don’t think I am coming back to that particular hotel.
I had a great time. Staff is very courteous and friendly. Cleanliness … not the best. The fridge and bathroom were dirty. I requested a cleaning but it didn’t improve. Although the common areas are excellent, I don’t think I am coming back to that particular hotel.
4
Brittany Linnae
26 ago 2025
·
Se alojó 3 noches
Food was terrible Room outdated Room floors wet Roaches in facility Not worth the price
Food was terrible Room outdated Room floors wet Roaches in facility Not worth the price
8
Dolores
18 nov 2025
·
Se alojó 4 noches
Very clean, nice staff, beautiful grounds and pools, soft sandy beach, mostly good food. Had some nice entertainment in the theatre but it would have been nice to have a music/dancing bar that wasn't just techno.
Very clean, nice staff, beautiful grounds and pools, soft sandy beach, mostly good food. Had some nice entertainment in the theatre but it would have been nice to have a music/dancing bar that wasn't just techno.
2
Mallory
14 oct 2025
·
Se alojó 4 noches
The room looked like a motel room, pictures online 100% edited. Bed was hard, only had sheets didn't get a comforter or blanket to sleep with, AC didn't work room stayed at 75-80, shower was disgusting, not sure if they even cleaned our room, alcohol is cheap and nasty, pool is also nasty half the time from people dropping drinks or using it to pee. People fighting almost daily throughout the hotel, the food was absoletly disgusting!!!! I wouldn't feed it to my dog, it sits out all day and they reuse stuff they didn't give away prior, the soda machines smell rotten and clearly do not get cleaned regularly. Food had no seasoning or was dry, food looks decent to the eye but taste awful. Was in Cancun Mexico but had the worst tacos I've ever had how does that make sense. Their Mexico food was awful and so was their American food so not sure what your supposed to eat. Also room service requests took days. Took me calling 3 times to get more bottles of water so I could brush my teeth. Staff lazy and rude half the time, don't do anything in a timely manner. Awful experience never recommend to my worst enemy!!!!
The room looked like a motel room, pictures online 100% edited. Bed was hard, only had sheets didn't get a comforter or blanket to sleep with, AC didn't work room stayed at 75-80, shower was disgusting, not sure if they even cleaned our room, alcohol is cheap and nasty, pool is also nasty half the time from people dropping drinks or using it to pee. People fighting almost daily throughout the hotel, the food was absoletly disgusting!!!! I wouldn't feed it to my dog, it sits out all day and they reuse stuff they didn't give away prior, the soda machines smell rotten and clearly do not get cleaned regularly. Food had no seasoning or was dry, food looks decent to the eye but taste awful. Was in Cancun Mexico but had the worst tacos I've ever had how does that make sense. Their Mexico food was awful and so was their American food so not sure what your supposed to eat. Also room service requests took days. Took me calling 3 times to get more bottles of water so I could brush my teeth. Staff lazy and rude half the time, don't do anything in a timely manner. Awful experience never recommend to my worst enemy!!!!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son básicas y a menudo anticuadas, con paredes finas y ruido de las fiestas nocturnas; muchos disfrutan de excelentes vistas al mar y de licores/minibares en la habitación. Los problemas recurrentes incluyen un aire acondicionado débil y tarjetas de acceso poco fiables, y algunas camas resultan incómodas.
Reseñas de huéspedes relacionadas
8
Mikel
4 dic 2025
·
Se alojó 6 noches
Stayed for 6 days. Room was nice but bed was springy and uncomfortable. Had issues with TV not working. Room temp was okay but couldn't get it cooler. A lot of food was buffet style and nice options. Staff everywhere was very friendly and helpful.
Stayed for 6 days. Room was nice but bed was springy and uncomfortable. Had issues with TV not working. Room temp was okay but couldn't get it cooler. A lot of food was buffet style and nice options. Staff everywhere was very friendly and helpful.
10
Raizza Alexandra
15 jul 2025
·
Se alojó 3 noches
Had a great time at Riu Cancun! The location is amazing, food and drinks were great, and the staff was super friendly. My only suggestion would be to update the bedrooms — I could hear everything going on next door, and the TVs and room decor could use a more modern touch. Overall still a great experience!
Had a great time at Riu Cancun! The location is amazing, food and drinks were great, and the staff was super friendly. My only suggestion would be to update the bedrooms — I could hear everything going on next door, and the TVs and room decor could use a more modern touch. Overall still a great experience!
8
Gabrielle
25 ago 2025
·
Se alojó 4 noches
Overall I had a good time on the property. The activities were kept me engaged and the staff was very friendly. However the rooms definitely need an upgrade the bathroom and room decor are outdated. My biggest issue was with my room key. I constantly had to go to guest services for them to reset it because it wouldn’t open my door.
Overall I had a good time on the property. The activities were kept me engaged and the staff was very friendly. However the rooms definitely need an upgrade the bathroom and room decor are outdated. My biggest issue was with my room key. I constantly had to go to guest services for them to reset it because it wouldn’t open my door.
4
Rebecca
16 sept 2025
·
Se alojó 4 noches
We stayed on the 15th floor. It was extremely hot all nights. We are from Texas and we love a good cold night to sleep. Make sure you bring a portable fan.
We stayed on the 15th floor. It was extremely hot all nights. We are from Texas and we love a good cold night to sleep. Make sure you bring a portable fan.
10
Jose
26 sept 2025
·
Se alojó 3 noches
Ocean view was excellent, room very clean, very friendly staff and professional.
Ocean view was excellent, room very clean, very friendly staff and professional.
6
Benedicto Emmanuel Adorable
6 oct 2025
·
Se alojó 3 noches
Hallways were outdated, terrible key cards that lock you put or door sensors die out of battery. Frustrating when trying to get into your room.
Hallways were outdated, terrible key cards that lock you put or door sensors die out of battery. Frustrating when trying to get into your room.
10
Dennis
21 dic 2025
·
Se alojó 7 noches
The menu was fine. The rooms are just cool enough on max. A/C could be improved foe sure.
The menu was fine. The rooms are just cool enough on max. A/C could be improved foe sure.
10
Timothy
13 oct 2025
·
Se alojó 7 noches
Rooms are nice, views fantastic, don't waste your time at the restaurants, you'll find yourself being happy with the buffet. But at night it was hard to sleep because the partying noise outside was loud every night till 2am
Rooms are nice, views fantastic, don't waste your time at the restaurants, you'll find yourself being happy with the buffet. But at night it was hard to sleep because the partying noise outside was loud every night till 2am
8
Rhiannon
16 nov 2025
·
Se alojó 7 noches
My boyfriend and I recently stayed here for 7 nights for a little getaway. Overall, we had a nice time. Unfortunately, a few things occurred that negatively impacted our stay. The room key cards were super sensitive and would randomly stop working. The staff informed us that if we kept the key card close to our phones, that it would most likely interfere with the technology of the key card, causing us to have to go back to the front desk every single day for a new key card. (Nearly impossible to separate a key card from your phone when they’re side by side in your wallet). We also felt the night life (on the actual Hotel Riu Cancun property) lacked development. (We didn’t attend the Hotel Riu Caribe party that they frequently advertise about). In relation to the Riu Cancun night life, the Riu app itself lacked details about the events, making it difficult to plan our evenings accordingly. Otherwise, great service, friendly staff, excellent and attentive housekeeping, good restaurants, and fun pool activities. We also very much enjoyed the beach, pools and swim up bar. My overall rating is 8 out of 10.
My boyfriend and I recently stayed here for 7 nights for a little getaway. Overall, we had a nice time. Unfortunately, a few things occurred that negatively impacted our stay. The room key cards were super sensitive and would randomly stop working. The staff informed us that if we kept the key card close to our phones, that it would most likely interfere with the technology of the key card, causing us to have to go back to the front desk every single day for a new key card. (Nearly impossible to separate a key card from your phone when they’re side by side in your wallet). We also felt the night life (on the actual Hotel Riu Cancun property) lacked development. (We didn’t attend the Hotel Riu Caribe party that they frequently advertise about). In relation to the Riu Cancun night life, the Riu app itself lacked details about the events, making it difficult to plan our evenings accordingly. Otherwise, great service, friendly staff, excellent and attentive housekeeping, good restaurants, and fun pool activities. We also very much enjoyed the beach, pools and swim up bar. My overall rating is 8 out of 10.
8
Kynsie
28 nov 2025
·
Se alojó 5 noches
Decent property for the price but would be more appropriate at $200/night. Lobby was nice and modern, rooms have heavy wear. Bed was mediocre. Not a great hotel if you have a fear of heights: glass elevator, hallways have floor to ceiling windows overlookong the bay. Mini bar did have full size bottles of liquor so a major plus. RIU has an app that allows you to order maid service items and mini bar restocks without having to talk to a person, major plus for social anxiety. You can also preview the menus at restaurants (not buffet) on the app as well. The buffet made it easy to make healthy, low carb, or keto choices. Variety was great and many items were rotated daily. Restaurants were less than flexible. Menu is very set and food isnt really made to order. No customization on food there and very small menus at each. All of the food we ate was wonderful. Drinks were strong but bartenders were rarely willing to make anything other than what was in the preset cocktail menu. All were heavy on sugar and it was difficult to get drinks for my keto diet. No poolside servers made it necessary to walk all the way to the bar for each drink, less than ideal. Pool side taco bar was nice and food was good but same everyday. Beach is nice and clean but small and non existent during high tide. 4 pools but no hot tub. Overall not bad. Did not meet our fundamental needs but could be a great deal if your needs are different and you can get a great price.
Decent property for the price but would be more appropriate at $200/night. Lobby was nice and modern, rooms have heavy wear. Bed was mediocre. Not a great hotel if you have a fear of heights: glass elevator, hallways have floor to ceiling windows overlookong the bay. Mini bar did have full size bottles of liquor so a major plus. RIU has an app that allows you to order maid service items and mini bar restocks without having to talk to a person, major plus for social anxiety. You can also preview the menus at restaurants (not buffet) on the app as well. The buffet made it easy to make healthy, low carb, or keto choices. Variety was great and many items were rotated daily. Restaurants were less than flexible. Menu is very set and food isnt really made to order. No customization on food there and very small menus at each. All of the food we ate was wonderful. Drinks were strong but bartenders were rarely willing to make anything other than what was in the preset cocktail menu. All were heavy on sugar and it was difficult to get drinks for my keto diet. No poolside servers made it necessary to walk all the way to the bar for each drink, less than ideal. Pool side taco bar was nice and food was good but same everyday. Beach is nice and clean but small and non existent during high tide. 4 pools but no hot tub. Overall not bad. Did not meet our fundamental needs but could be a great deal if your needs are different and you can get a great price.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio es ampliamente elogiado como amable, trabajador y atento en bares, servicio de limpieza y entretenimiento. Un número menor de personas informó de groserías, respuestas lentas o presión para dar propinas.
Reseñas de huéspedes relacionadas
2
Crystal
9 nov 2025
·
Se alojó 4 noches
Second time here. This time staff were rude and pushy on tips.
Second time here. This time staff were rude and pushy on tips.
10
Danielle
11 ene 2026
·
Se alojó 3 noches
Excellent accommodations, the staff is very nice and helpful. They decorated the room and everything. Most definitely recommend. I will be coming back.
Excellent accommodations, the staff is very nice and helpful. They decorated the room and everything. Most definitely recommend. I will be coming back.
10
Karina
16 nov 2025
·
Se alojó 5 noches
No complaints. Service was excellent, staff was super friendly, had lots of fun with many activities, and steps away from the Cancun nightlife!
No complaints. Service was excellent, staff was super friendly, had lots of fun with many activities, and steps away from the Cancun nightlife!
10
Nolene
16 nov 2025
·
Se alojó 7 noches
The staff was amazing!! Resort was clean. Activities were fun! Liked being able to check out Caribe.
The staff was amazing!! Resort was clean. Activities were fun! Liked being able to check out Caribe.
2
Gino Earl
7 sept 2025
·
Se alojó 5 noches
They stole from me and my roommates suitcases…. And reception was rude about it and not helpful at all.. bullshittt if you ask me Instead of helping or apologizing or anything they blamed me and they swore they didnt steal then they said if u dont like it call the cops
They stole from me and my roommates suitcases…. And reception was rude about it and not helpful at all.. bullshittt if you ask me Instead of helping or apologizing or anything they blamed me and they swore they didnt steal then they said if u dont like it call the cops
10
Qiana
21 nov 2025
·
Se alojó 4 noches
RIU Hotel was excellent! Great customer service!
RIU Hotel was excellent! Great customer service!
2
Jana Hassan
25 nov 2025
·
Se alojó 8 noches
food was subpar, service was incredibly subpar and just straight up rude, they are also very prejudice toward african americans and black people. if i could give 0 stars, i would.
food was subpar, service was incredibly subpar and just straight up rude, they are also very prejudice toward african americans and black people. if i could give 0 stars, i would.
10
Matea
7 nov 2025
·
Se alojó 5 noches
This was the 3rd time staying a Riu and each time the staff is what makes it amazing!! They are hardworking and make everything fun! Our favorite bartenders ale and Angie and our massages at the spa were amazing from Erica!!! Those ladies deserve a raise. We did suit option and it took our breath away! Take all these reviews with a grain of salt we were so impressed for a third time. Beautifully clean and we will be back.
This was the 3rd time staying a Riu and each time the staff is what makes it amazing!! They are hardworking and make everything fun! Our favorite bartenders ale and Angie and our massages at the spa were amazing from Erica!!! Those ladies deserve a raise. We did suit option and it took our breath away! Take all these reviews with a grain of salt we were so impressed for a third time. Beautifully clean and we will be back.
10
Sylvia
19 sept 2025
·
Se alojó 9 noches
The housekeeping staff is constantly cleaning all aspects of the property. They work very hard. The wait staff is super nice and have bosses that help them (Limbert, Moshan, and Miguel...thank you!!) I cannot say enough about the bartenders......Jesus, Samuel, Jose, Maggy, David, and especially Manuel.....y'all are the best if the best!!! I cannot forget Javier, whi kept us in drinks by the pool. The staff is our reason for returning!! Thank you all again!!
The housekeeping staff is constantly cleaning all aspects of the property. They work very hard. The wait staff is super nice and have bosses that help them (Limbert, Moshan, and Miguel...thank you!!) I cannot say enough about the bartenders......Jesus, Samuel, Jose, Maggy, David, and especially Manuel.....y'all are the best if the best!!! I cannot forget Javier, whi kept us in drinks by the pool. The staff is our reason for returning!! Thank you all again!!
10
Jaqueline Borges
25 nov 2025
·
Se alojó 4 noches
The staff were amazing and friendly!
The staff were amazing and friendly!
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Ubicación céntrica y accesible a pie de clubes, tiendas y atracciones, directamente en la playa. La orilla puede reducirse con la marea alta o verse afectada por las algas.
Reseñas de huéspedes relacionadas
8
Laurie
18 sept 2025
·
Se alojó 7 noches
Had a beautiful ocean view. Was close to the Ultramar to taxi over to Isla Mejeres. Very friendly and accommodating staff.
Had a beautiful ocean view. Was close to the Ultramar to taxi over to Isla Mejeres. Very friendly and accommodating staff.
10
cherell nicol
26 ago 2025
·
Se alojó 3 noches
I liked that the property was in walking distance to downtown where the clubs and restaurants are located. I have stayed at many Riu properties and the food at the Riu Cancun was better than most. The entertainment was enjoyable and the staff were friendly. The beach had little seaweed because the staff were cleaning it daily. I would go back again.
I liked that the property was in walking distance to downtown where the clubs and restaurants are located. I have stayed at many Riu properties and the food at the Riu Cancun was better than most. The entertainment was enjoyable and the staff were friendly. The beach had little seaweed because the staff were cleaning it daily. I would go back again.
10
John
31 oct 2025
·
Se alojó 5 noches
Great property to stay at. Conveniently located by shopping and tourist attractions.
Great property to stay at. Conveniently located by shopping and tourist attractions.
8
James
12 jun 2025
·
Se alojó 4 noches
Nice rooms and hotel, pools are nice and lots of activities. Only issues were the water in the beach had so much seaweed on the shore, made it so I didn’t want to swim in the ocean by the hotel, and I wish there were more late night food options, and I wish the pools were open longer than 7pm. Overall experience was good, friendly staff, good food, good drinks.
Nice rooms and hotel, pools are nice and lots of activities. Only issues were the water in the beach had so much seaweed on the shore, made it so I didn’t want to swim in the ocean by the hotel, and I wish there were more late night food options, and I wish the pools were open longer than 7pm. Overall experience was good, friendly staff, good food, good drinks.
10
Pablo
3 oct 2025
·
Se alojó 4 noches
“I loved my stay at the Riu Cancun! The staff were amazing, everything was clean, and the location was perfect—close to the clubs, shops, and stores. I’ll definitely be coming back!”
“I loved my stay at the Riu Cancun! The staff were amazing, everything was clean, and the location was perfect—close to the clubs, shops, and stores. I’ll definitely be coming back!”
10
Leslie
7 jul 2025
·
Se alojó 3 noches
Close to shopping areas and safe.
Close to shopping areas and safe.
10
Debra
16 sept 2025
·
Se alojó 4 noches
Very convenient to shopping. Fast response when we thought we had a problem with no hot water came withing 10 minutes. 1st time there would recommend like the RIU partys Thank you for great Vacay
Very convenient to shopping. Fast response when we thought we had a problem with no hot water came withing 10 minutes. 1st time there would recommend like the RIU partys Thank you for great Vacay
10
Johanna
2 ago 2025
·
Se alojó 5 noches
Great location, walking distance to bars, flea markets and other shops. Felt safe walking around. The staff at the hotel was really nice, clean resort. The food was amazing, but I did not like the Italian restaurant they had. Even the buffet had delicious food.
Great location, walking distance to bars, flea markets and other shops. Felt safe walking around. The staff at the hotel was really nice, clean resort. The food was amazing, but I did not like the Italian restaurant they had. Even the buffet had delicious food.
10
Leslie
7 jul 2025
·
Se alojó 4 noches
Close to shopping areas and very clean
Close to shopping areas and very clean
8
Kynsie
28 nov 2025
·
Se alojó 5 noches
Decent property for the price but would be more appropriate at $200/night. Lobby was nice and modern, rooms have heavy wear. Bed was mediocre. Not a great hotel if you have a fear of heights: glass elevator, hallways have floor to ceiling windows overlookong the bay. Mini bar did have full size bottles of liquor so a major plus. RIU has an app that allows you to order maid service items and mini bar restocks without having to talk to a person, major plus for social anxiety. You can also preview the menus at restaurants (not buffet) on the app as well. The buffet made it easy to make healthy, low carb, or keto choices. Variety was great and many items were rotated daily. Restaurants were less than flexible. Menu is very set and food isnt really made to order. No customization on food there and very small menus at each. All of the food we ate was wonderful. Drinks were strong but bartenders were rarely willing to make anything other than what was in the preset cocktail menu. All were heavy on sugar and it was difficult to get drinks for my keto diet. No poolside servers made it necessary to walk all the way to the bar for each drink, less than ideal. Pool side taco bar was nice and food was good but same everyday. Beach is nice and clean but small and non existent during high tide. 4 pools but no hot tub. Overall not bad. Did not meet our fundamental needs but could be a great deal if your needs are different and you can get a great price.
Decent property for the price but would be more appropriate at $200/night. Lobby was nice and modern, rooms have heavy wear. Bed was mediocre. Not a great hotel if you have a fear of heights: glass elevator, hallways have floor to ceiling windows overlookong the bay. Mini bar did have full size bottles of liquor so a major plus. RIU has an app that allows you to order maid service items and mini bar restocks without having to talk to a person, major plus for social anxiety. You can also preview the menus at restaurants (not buffet) on the app as well. The buffet made it easy to make healthy, low carb, or keto choices. Variety was great and many items were rotated daily. Restaurants were less than flexible. Menu is very set and food isnt really made to order. No customization on food there and very small menus at each. All of the food we ate was wonderful. Drinks were strong but bartenders were rarely willing to make anything other than what was in the preset cocktail menu. All were heavy on sugar and it was difficult to get drinks for my keto diet. No poolside servers made it necessary to walk all the way to the bar for each drink, less than ideal. Pool side taco bar was nice and food was good but same everyday. Beach is nice and clean but small and non existent during high tide. 4 pools but no hot tub. Overall not bad. Did not meet our fundamental needs but could be a great deal if your needs are different and you can get a great price.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
La selección del buffet es amplia y algunos restaurantes especializados son apreciados, pero en general la calidad/variedad de la comida y la bebida es irregular. Las opciones nocturnas se limitan a bocadillos básicos en el bar deportivo y no hay servicio a la habitación.
Reseñas de huéspedes relacionadas
8
Mikel
4 dic 2025
·
Se alojó 6 noches
Stayed for 6 days. Room was nice but bed was springy and uncomfortable. Had issues with TV not working. Room temp was okay but couldn't get it cooler. A lot of food was buffet style and nice options. Staff everywhere was very friendly and helpful.
Stayed for 6 days. Room was nice but bed was springy and uncomfortable. Had issues with TV not working. Room temp was okay but couldn't get it cooler. A lot of food was buffet style and nice options. Staff everywhere was very friendly and helpful.
6
Rachelle
1 oct 2025
·
Se alojó 4 noches
Food was awful
Food was awful
6
sandi
6 nov 2025
·
Se alojó 4 noches
Staff was courteous, food was poor, no top shelf liquor, no blanket in the rooms. There was only one restaurant open during the day, which was the buffet. The food was below average. All the other restaurants didn’t open until 6:00 pm for dinner. The only late night food option was cold hamburgers and hot dogs that you had to heat up in a microwave. There were 2 English movie channels, all the other movie channels were in Spanish.
Staff was courteous, food was poor, no top shelf liquor, no blanket in the rooms. There was only one restaurant open during the day, which was the buffet. The food was below average. All the other restaurants didn’t open until 6:00 pm for dinner. The only late night food option was cold hamburgers and hot dogs that you had to heat up in a microwave. There were 2 English movie channels, all the other movie channels were in Spanish.
10
Nnamdi
25 nov 2025
·
Se alojó 4 noches
Loved the variety of options the buffet provided. It wasn't the same thing everyday. Wished the restaurants were open for 1 more hour later for dinner
Loved the variety of options the buffet provided. It wasn't the same thing everyday. Wished the restaurants were open for 1 more hour later for dinner
10
ROMANA CHERYL
23 oct 2025
·
Se alojó 4 noches
We had a great time. We weren’t impressed with the buffet but very much enjoyed the speciality restaurants. We took an uber to La Isla good shopping and the casino was fun too.
We had a great time. We weren’t impressed with the buffet but very much enjoyed the speciality restaurants. We took an uber to La Isla good shopping and the casino was fun too.
8
Meagan
21 oct 2025
·
Se alojó 3 noches
The stay was nice, the food was mid though.
The stay was nice, the food was mid though.
10
Kyla
27 dic 2025
·
Se alojó 4 noches
Overall great trip! Food variety could have been better.
Overall great trip! Food variety could have been better.
8
Kynsie
28 nov 2025
·
Se alojó 5 noches
Decent property for the price but would be more appropriate at $200/night. Lobby was nice and modern, rooms have heavy wear. Bed was mediocre. Not a great hotel if you have a fear of heights: glass elevator, hallways have floor to ceiling windows overlookong the bay. Mini bar did have full size bottles of liquor so a major plus. RIU has an app that allows you to order maid service items and mini bar restocks without having to talk to a person, major plus for social anxiety. You can also preview the menus at restaurants (not buffet) on the app as well. The buffet made it easy to make healthy, low carb, or keto choices. Variety was great and many items were rotated daily. Restaurants were less than flexible. Menu is very set and food isnt really made to order. No customization on food there and very small menus at each. All of the food we ate was wonderful. Drinks were strong but bartenders were rarely willing to make anything other than what was in the preset cocktail menu. All were heavy on sugar and it was difficult to get drinks for my keto diet. No poolside servers made it necessary to walk all the way to the bar for each drink, less than ideal. Pool side taco bar was nice and food was good but same everyday. Beach is nice and clean but small and non existent during high tide. 4 pools but no hot tub. Overall not bad. Did not meet our fundamental needs but could be a great deal if your needs are different and you can get a great price.
Decent property for the price but would be more appropriate at $200/night. Lobby was nice and modern, rooms have heavy wear. Bed was mediocre. Not a great hotel if you have a fear of heights: glass elevator, hallways have floor to ceiling windows overlookong the bay. Mini bar did have full size bottles of liquor so a major plus. RIU has an app that allows you to order maid service items and mini bar restocks without having to talk to a person, major plus for social anxiety. You can also preview the menus at restaurants (not buffet) on the app as well. The buffet made it easy to make healthy, low carb, or keto choices. Variety was great and many items were rotated daily. Restaurants were less than flexible. Menu is very set and food isnt really made to order. No customization on food there and very small menus at each. All of the food we ate was wonderful. Drinks were strong but bartenders were rarely willing to make anything other than what was in the preset cocktail menu. All were heavy on sugar and it was difficult to get drinks for my keto diet. No poolside servers made it necessary to walk all the way to the bar for each drink, less than ideal. Pool side taco bar was nice and food was good but same everyday. Beach is nice and clean but small and non existent during high tide. 4 pools but no hot tub. Overall not bad. Did not meet our fundamental needs but could be a great deal if your needs are different and you can get a great price.
8
Manavdeep Singh
26 oct 2025
·
Se alojó 3 noches
Great service and clean room always. Very friendly staff. The food was cold sometimes. Happened more chance on at the buffet.
Great service and clean room always. Very friendly staff. The food was cold sometimes. Happened more chance on at the buffet.
10
Emidio
8 dic 2025
·
Se alojó 7 noches
O quarto grande resort muito bom, vista maravilhosa é o diferencial, só achei que o all inclusive fraco pois a área courmet externa só tinha hambúrguer e tacos e batatas fritas todo dia a mesma coisa . O cardápio não muda para os petiscos e café da manhã também . Ficamos8 dias
O quarto grande resort muito bom, vista maravilhosa é o diferencial, só achei que o all inclusive fraco pois a área courmet externa só tinha hambúrguer e tacos e batatas fritas todo dia a mesma coisa . O cardápio não muda para os petiscos e café da manhã também . Ficamos8 dias
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
4
Jaime
23 sept 2026
·
Se alojó 4 noches
Gimnasio decepcionante Restaurantes de cena no te permitían escoger más de un plato fuerte y una entrada Los vinos como el bacardi en una barra si en otra no al día siguiente ninguna bastante mal
Gimnasio decepcionante Restaurantes de cena no te permitían escoger más de un plato fuerte y una entrada Los vinos como el bacardi en una barra si en otra no al día siguiente ninguna bastante mal
4
ana cecilia
6 jul 2026
·
Se alojó 3 noches
El hotel esta en Buena zona , pero necesita Remodelacion complete . Los asensores estan terribles, sucios Viejos , sin aire y a oscuras. La cama que nos toco , eran dos camas juntas super incomes para una pareja, aunque Los vol homes eran super Comodos , mi Esposo y yo dormimos en camas separates. La comida les doy un 3 de 10 , logramos it nada MAs al asiatico, muy buena Atención y la comida
El hotel esta en Buena zona , pero necesita Remodelacion complete . Los asensores estan terribles, sucios Viejos , sin aire y a oscuras. La cama que nos toco , eran dos camas juntas super incomes para una pareja, aunque Los vol homes eran super Comodos , mi Esposo y yo dormimos en camas separates. La comida les doy un 3 de 10 , logramos it nada MAs al asiatico, muy buena Atención y la comida
4
Jhon
30 jun 2026
·
Se alojó 4 noches
La verdad estuvimos muy desconcertados con la habitación para la clase de hotel las habitaciones viejas y en muy mal estado. La de nosotros no servía el A/C así pasamos dos noches eso sí la directores del hotel muy competentes y nos ayudaron a movernos a otro cuarto más sin embargo el otro cuarto el aire era casi lo mismo no tenía agua caliente y se tapaba el inodoro nosotros ya no quisimos decir nada por qué nos dio pena pero la verdad si me pareció terrible eso. También habíamos pedido que nos tuvieran la habitación decorada por nuestro aniversario y no fue hasta el 2 día que lo hicieron y eso por que nos tocó insistir.
La verdad estuvimos muy desconcertados con la habitación para la clase de hotel las habitaciones viejas y en muy mal estado. La de nosotros no servía el A/C así pasamos dos noches eso sí la directores del hotel muy competentes y nos ayudaron a movernos a otro cuarto más sin embargo el otro cuarto el aire era casi lo mismo no tenía agua caliente y se tapaba el inodoro nosotros ya no quisimos decir nada por qué nos dio pena pero la verdad si me pareció terrible eso. También habíamos pedido que nos tuvieran la habitación decorada por nuestro aniversario y no fue hasta el 2 día que lo hicieron y eso por que nos tocó insistir.
10
Sarahí
29 jun 2026
·
Se alojó 2 noches
Vistas hermosas, habitaciones limpias, una atención del personal divina , sin duda un súper lugar
Vistas hermosas, habitaciones limpias, una atención del personal divina , sin duda un súper lugar
8
Axel
22 jun 2026
·
Se alojó 5 noches
Las fiestas de riu party ocupan un estilo diferente de música porque mucha música en inglés no es divertida.
Las fiestas de riu party ocupan un estilo diferente de música porque mucha música en inglés no es divertida.
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
¿Estás considerando este hotel para tu viaje a Cancún?
¿Cómo suelen ser los precios de las habitaciones en el Riu Cancun - Adults Only - All Inclusive de Cancún?
En los próximos 60–90 días, las tarifas de las habitaciones en el Riu Cancun - Adults Only - All Inclusive de Cancún suelen rondar los 1044 US$ por noche para dos personas, con un rango de 533 US$ a 2530 US$, siendo más altas en fechas de máxima demanda.
¿Cuándo es el mejor momento para visitar el Riu Cancun - Adults Only - All Inclusive para evitar multitudes?
Para menos multitudes en el Riu Cancun - Adults Only - All Inclusive de Cancún, visítelo en septiembre, el mes más tranquilo; la demanda alcanza su punto máximo en diciembre. Espere condiciones más concurridas durante las vacaciones de invierno y playas mucho más tranquilas a principios de otoño.
¿Qué mes es el más barato para reservar el Riu Cancun - Adults Only - All Inclusive?
Noviembre es el mes más barato para alojarse en el Riu Cancun - Adults Only - All Inclusive de Cancún, con un promedio de 372 US$ por noche; febrero es el mes más caro, con un promedio de 1217 US$. Los precios más bajos de noviembre se dan a pesar de que septiembre es el mes más tranquilo en cuanto a afluencia de público.
¿Qué atracciones cercanas y tipos de viajeros se adaptan al Riu Cancun - Adults Only - All Inclusive?
El Riu Cancun - Adults Only - All Inclusive de Cancún está cerca del centro comercial Plaza Caracol, la playa Caracol y la laguna Nichupté, lo que facilita combinar tiempo de playa con compras y actividades acuáticas. El hotel atrae habitualmente a parejas y familias, y se centra en experiencias de playa/costa y spa/relajación.
¿Cómo ha variado el precio por noche en Hotel Riu Cancún en Cancún en comparación con el de las últimas semanas?
El precio actual en Hotel Riu Cancún en Cancún es de 608 US$ por noche para 2 huéspedes, una tarifa habitual para este hotel: dentro del 5 % de su media de 590 US$ en los últimos 60 días. La mayoría de las noches durante ese período tuvieron un precio comprendido entre 468 US$ y 1282 US$.
Precios para las próximas fechas
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
diciembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-11-02: 330.95793614138796USD
- 2026-11-03: 616.8927186101074USD
- 2026-11-04: 616.8927186101074USD
- 2026-11-05: 698.3298408479004USD
- 2026-11-06: 698.2542797298584USD
- 2026-11-07: 724.2126664639283USD
- 2026-11-08: 613.9602503734741USD
- 2026-11-09: 640.2028452911377USD
- 2026-11-10: 621.7929869217529USD
- 2026-11-11: 698.3298408479004USD
- 2026-11-12: 724.2126664639283USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 597.0326469923706USD
- 2026-11-16: 597.0326469923706USD
- 2026-11-17: 597.1082081104125USD
- 2026-11-18: NO DATA
- 2026-11-19: NO DATA
- 2026-11-20: NO DATA
- 2026-11-21: NO DATA
- 2026-11-22: 649.9425094404907USD
- 2026-11-23: 597.0326469923706USD
- 2026-11-24: 597.0326469923706USD
- 2026-11-25: 638.5877093131713USD
- 2026-11-26: NO DATA
- 2026-11-27: NO DATA
- 2026-11-28: NO DATA
- 2026-11-29: 597.0326469923706USD
- 2026-11-30: 597.0326469923706USD
- 2026-12-01: 597.0326469923706USD
- 2026-12-02: 1721.3287261035157USD
- 2026-12-03: 1721.3287261035157USD
- 2026-12-04: 1658.3054247530517USD
- 2026-12-05: 1594.1485699934083USD
- 2026-12-06: 643.1749387072143USD
- 2026-12-07: 597.0326469923706USD
- 2026-12-08: 597.0326469923706USD
- 2026-12-09: 1674.0531542565918USD
- 2026-12-10: 1674.0531542565918USD
- 2026-12-11: 1611.0405107130127USD
- 2026-12-12: 1252.0265469805909USD
- 2026-12-13: 597.0326469923706USD
- 2026-12-14: 597.1082081104125USD
- 2026-12-15: 597.0326469923706USD
- 2026-12-16: 1762.6513662510986USD
- 2026-12-17: 1737.0872500524902USD
- 2026-12-18: 1674.0531542565918USD
- 2026-12-19: 1635.467794177246USD
- 2026-12-20: 1283.1093575672608USD
- 2026-12-21: 599.288549449646USD
- 2026-12-22: 599.288549449646USD
- 2026-12-23: 787.9367869363404USD
- 2026-12-24: 967.3043291624756USD
- 2026-12-25: 967.3043291624756USD
- 2026-12-26: 966.386869619812USD
- 2026-12-27: 967.3043291624756USD
- 2026-12-28: 3932.7586147426755USD
- 2026-12-29: 3799.128572527588USD
- 2026-12-30: 3657.0274867788085USD
- 2026-12-31: 3404.944939183838USD
- 2027-01-01: 3151.9985626770017USD
- 2027-01-02: 2842.2354176674803USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática. Este establecimiento no permite los cambios de nombre en las reservas. El nombre de la reserva debe coincidir con el nombre del huésped que se registra y se hospeda en el alojamiento. Se requiere un documento de identidad con foto.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- La edad mínima para realizar el registro de entrada durante las vacaciones de primavera es de 21 años.
- El nombre de la tarjeta de crédito utilizada a la llegada para pagar gastos adicionales debe corresponderse con el nombre principal que figura en la reserva de la habitación.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- Este alojamiento se reserva el derecho a efectuar una autorización de la tarjeta de crédito del huésped previa a la llegada.
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo y botiquín de primeros auxilios.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- El alojamiento afirma que sigue las medidas de limpieza y desinfección de Covid-19 Protocolo Sanitario (RIU).
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- Debido a la normativa gubernamental mexicana, los hoteles y complejos Riu no cambiarán dólares estadounidenses por pesos mexicanos en sus establecimientos ubicados en México.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
- Este alojamiento no acepta mascotas ni perros guía.
- Para acceder a este alojamiento, no es necesario el coche.
Datos del negocio
Número de registro de la propiedad 005-007-003665/2025
Servicios populares
Restaurante
Piscina
Habitaciones para no fumadores
Mostrador turístico
Servicio de limpieza
Cambio de divisas
General
Restaurante
Habitaciones para no fumadores
Bañera de hidromasaje/Jacuzzi
Servicio de masajes
Spa y centro de bienestar
Barbería/Salón de belleza
Bar en la piscina
Beach Sun Loungers
Servicios
Mostrador turístico
Servicio de limpieza
Cambio de divisas
Caja fuerte
Cajero automático
Autoservicio de lavandería
24-Hour Front Desk
Actividades
Piscina
Playa privada
Jardín
Playa (cercana)
Piscina al aire libre
Música en directo
Evening Entertainment
Pool (Infinity)
Muebles de exterior
Fitness Center (nearby)
Internet
WiFi gratuito