Hotel Çelik Palas Convention Center & Thermal SPA

The two big pluses at Çelik Palas are the amazing thermal facilities (some of the best in Türkiye) and the friendly staff we encountered throughout our three-day stay. The main challenge for us is that the room was simply too hot/stuffy - even though it's still warm in mid October, the central air conditioning had been turned off. We opened the balcony door but the road noise is very loud, so it was difficult to reach a comfortable temperature to relax...which is a shame, because the hotel has many excellent features and deserves to be busy - but the room temperature has to be suitable to the unique tastes of every guest.

Good

Pool was excellent. All spa units are clean. Service is meticulous.

The front desk and bellboy staff were friendly and attentive. The room was clean, large, and spacious. It was well-ventilated.

I chose it for my business trip to Bursa, but I would not recommend it. It is not a spa hotel at all. The thermal pool water temperature was 50 degrees, you can never get in, the water was boiling, the system was broken. I could not use it because it was broken, and the water in the Turkish bath was cold. They were not getting hot either. I came to my room and waited for about an hour for the water in my room to get hot. Unfortunately, I cannot recommend it.