Premiere Classe Arras - Tilloy Les Mofflaine

The hotel is very basic and feels more like an overnight stop for tradespeople and courier drivers than somewhere intended for a comfortable stay. The car park was full of white vans, which gives a fair indication of the typical clientele. We arrived late and had to use the QR-code check-in system on the door. This was made difficult by the poor mobile signal in the area, although connecting to the hotel WiFi solved the problem. The mattress was thin but pleasantly firm and reasonably comfortable. However, our triple room only came with two pillows, which seemed inadequate for three guests. The WiFi was reliable throughout our stay. Be very careful when booking, particularly if the room description includes “Shared Bathroom”. While this is mentioned in the listing, it is easy to overlook that there is no toilet or shower in the room itself. The room only contains a wash basin, with guests required to use communal facilities at the end of the corridor. There was just one shower and two toilets serving multiple rooms, and both were in a grim condition. The facilities were so poor that we left early the following morning rather than use them. I have stayed at several campsites with considerably better bathroom facilities. We booked two rooms and one of them had a noticeable smell of body odour mixed with old cigarette smoke, which was unpleasant. We had paid for breakfast in advance when booking. The offering consisted of yoghurt, bread, jam and coffee. Had breakfast not a

We have been using this hotel on and off for nearly 30 years and can always rely on its consistency. the welcome is friendly and the Manager obviously cares as he was out litter picking when we arrived so I'd say over and above !

Very easy and plentiful parking. Nice welcome. Easy to check in even tho we were early.

I booked 11 weeks before arrival. I requested a ground floor room for a disabled person. On arrival I was told that they did not have one as they had all been taken. I then received an email that was sent that afternoon telling me that there was no ground floor room available. Due to travelling I did not receive the email until 1 hour after arriving. We had to have a first floor room or go somewhere else. As It was late we could not risk trying to find another hotel. My wife struggled to go up the stairs and hurt her legs and hip.

excellent