Is parking available at the hotel?

Yes, parking is available on-site and is free for guests.

What type of breakfast is offered?

A complimentary Express Start breakfast is offered, featuring a variety of hot and cold items.

Does the hotel allow pets?

Yes, pets are allowed with a fee of CAD 50 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out may be available upon request and may incur additional charges.

What accessibility features does the hotel offer?

The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

Where is the hotel located in relation to local attractions?

The hotel is conveniently located on Johnson Street, approximately 2.5 miles (4 km) from Downtown Saint-Hyacinthe and close to various attractions such as Les Galeries Saint-Hyacinthe Shopping Mall and the Centre des arts Juliette-Lassonde.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor swimming pool, which is accessible from 8:00 AM to 10:00 PM.

Holiday Inn Express Hotel & Suites Saint - Hyacinthe

Average nightly price at Holiday Inn Express Hotel & Suites Saint - Hyacinthe by IHG by month, last 12 months (USD)
Month	Average price
January	US$124
February	US$125
March	US$122
April	US$156
May	US$155
June	US$151
July	US$143
August	US$142
September	US$158
October	US$143
November	US$134
December	US$120

What guests think

At Holiday Inn Express Hotel & Suites Saint - Hyacinthe by IHG, travellers consistently highlight very clean spaces, friendly and efficient staff, and a convenient location just off the highway with easy access to nearby dining and essentials.

Rooms are modern, comfortable, and often spacious, with firm beds and hard flooring appreciated by many. Breakfast is generally well-liked for a quick start, though a few guests wanted more variety or fresher items. Recurring drawbacks include significant highway noise in rooms facing that side, occasional pool closures or cleanliness/supervision issues, and some isolated housekeeping or maintenance lapses. Overall, it’s a practical, family-friendly stopover—request a room away from the highway for quieter sleep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

The pool is popular with families and often warm, but multiple reviews report closures, cloudy water, slippery floors, towel delays, and lack of supervision. The hotel is pet friendly.

Related guest reviews

8

Mélanie

27 Feb 2023

·

Stayed 1 night

Le séjour à l’hôtel s’est bien déroulé. Le service tant à l’accueil qu’au buffet matin est génial, la propreté de l’établissement impeccable et les lits vraiment corrects.. Petit bémol, le mobilier de la suite adjacente n’est pas de grande qualité et il y manque cruellement d’éclairage. Nous avons aussi été déçu d’apprendre sur place que la piscine est hors fonction et ce depuis déjà un moment. Aucune mention ne nous a été faite à cet égard lors de la réservation. Dommage, nous avions justement choisi cet hôtel pour ce service.

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6

Sara

30 Dec 2024

·

Stayed 1 night

Positives: • The reception staff were nice and welcoming. • The pool water was warm and comfortable. • The breakfast was good. Negatives: • The bathtub in the room was not clean; it had visible hair when we filled it with water. • The drawers inside the wardrobe were not properly cleaned. • The room did not have basic amenities like disposable slippers or toothpaste. • The room they gave us did not have a good view from the window. • There was no bottled water or drinking water provided in the room. • There was no proper changing area by the pool for guests to change clothes. • Despite many children being in the pool, there was no staff supervision. It was uncomfortable to see a teenage boy and girl (around 16–18 years old) hugging and kissing openly in the pool. The hotel has potential but needs significant improvement in cleanliness, amenities, and supervision to meet guest expectations.

10

Babin

10 Feb 2023

·

Stayed 1 night

hébergement animal

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8

Johanne

30 Jul 2024

·

Stayed 2 nights

The swimming pool was not clean. Water very cloudy and the sides very dirty

8

Martin

27 Feb 2023

·

Stayed 2 nights

Annonce d'une piscine, choisi cet hôtel pour ça, mais qui finalement la piscine est en supposément brisé. une fois sur place est elle en restauration, mais manifestement elle est arrêtée depuis longtemps.

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10

Gerry

15 Aug 2024

·

Stayed 2 nights

Staff was super friendly. Brakfast was plentiful and tasty. Pool was warm and grand kids really enjoyed it. Easy access from trans canada and close to a mini mall, gas and tim hortons. Would for sure stay there again.

8

Mallory

11 Mar 2023

·

Stayed 1 night

The pool was out of order and we didn’t know until we arrived. The kids were bummed but it was an easy safe spot to stay off the highway on our way to Toronto

10

Soojin

16 Feb 2026

·

Stayed 1 night

We had a wonderful stay at the Holiday Inn Express Saint-Hyacinthe! The building felt brand new and was incredibly well-maintained. Walking into our room right after check-in was such a great feeling because everything was so clean and fresh. Both check-in and check-out were a breeze, and all the staff members were super friendly and welcoming. The pool was a huge highlight for our kids! The depth was just right (1.4m), and the water temperature was perfectly warm, making it so much fun and safe for them to swim in. The breakfast was the standard Holiday Inn Express offering, but everything was well-prepared, delicious, and our whole family really enjoyed it. I highly recommend this hotel for anyone looking for a comfortable, clean, and family-friendly place to stay!

10

Virjinia

10 Aug 2024

·

Stayed 3 nights

Overall, I would like to express my gratitude for a pleasant stay. The experience was mostly positive, and I would recommend the establishment. However, there are a few areas that could benefit from improvement. The cleanliness of the room, particularly the bathroom, could be enhanced. I noticed some cobwebs and the floor appeared to require thorough mopping. While the majority of the staff was friendly and accommodating, there was one unpleasant encounter with a receptionist, who happened to be an elderly lady. The food was generally satisfactory, but I believe the pool area needs attention. The floor was extremely slippery, which resulted in an unfortunate accident involving one of our children. They slipped and fell while simply taking a step, without running or engaging in any rough play. The pool area felt rather slimy. Despite these concerns, I would consider staying at the establishment again if I were in the area.

10

Leanna

27 Sept 2024

·

Stayed 1 night

Quick stay with our dog. Great location off the highway, breakfast was good. Shopping area, tim hortons and gas station. Pet friendly and very accommodating. .

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Cleanliness

Most guests find the hotel and rooms very clean. However, several noted lapses like hair or unclean tubs and bathrooms, leading to occasional room changes.

Related guest reviews

4

Daniel

2 Jan 2024

·

Stayed 1 night

Dirty bathroom upon check-in and the room was not cleaned after asking for clean-up.

6

Sara

30 Dec 2024

·

Stayed 1 night

Positives: • The reception staff were nice and welcoming. • The pool water was warm and comfortable. • The breakfast was good. Negatives: • The bathtub in the room was not clean; it had visible hair when we filled it with water. • The drawers inside the wardrobe were not properly cleaned. • The room did not have basic amenities like disposable slippers or toothpaste. • The room they gave us did not have a good view from the window. • There was no bottled water or drinking water provided in the room. • There was no proper changing area by the pool for guests to change clothes. • Despite many children being in the pool, there was no staff supervision. It was uncomfortable to see a teenage boy and girl (around 16–18 years old) hugging and kissing openly in the pool. The hotel has potential but needs significant improvement in cleanliness, amenities, and supervision to meet guest expectations.

10

Marjorie

22 Jun 2025

·

Stayed 2 nights

Nous avons trouvé le personnel très courtois et professionnel. La chambre était propre l’endroit tranquille et le déjeuner était très bon!

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10

Barry

20 Apr 2025

·

Stayed 1 night

Clean and friendly

10

Arlene M

20 Aug 2025

·

Stayed 1 night

Very clean

10

Alison

9 Sept 2025

·

Stayed 2 nights

Clean and spacious!

10

Renée-Claude

3 Mar 2024

·

Stayed 1 night

Propreté remarquable partout dans l’hôtel. Personnel super accueillant. Chambre superbe, sans tapis, tout était parfait. Nous reviendrons ici assurément.

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4

Thomas

13 Oct 2024

·

Stayed 1 night

Dirty rooms carpets , not clean rooms , shower full of previous customer hair

10

Soojin

16 Feb 2026

·

Stayed 1 night

We had a wonderful stay at the Holiday Inn Express Saint-Hyacinthe! The building felt brand new and was incredibly well-maintained. Walking into our room right after check-in was such a great feeling because everything was so clean and fresh. Both check-in and check-out were a breeze, and all the staff members were super friendly and welcoming. The pool was a huge highlight for our kids! The depth was just right (1.4m), and the water temperature was perfectly warm, making it so much fun and safe for them to swim in. The breakfast was the standard Holiday Inn Express offering, but everything was well-prepared, delicious, and our whole family really enjoyed it. I highly recommend this hotel for anyone looking for a comfortable, clean, and family-friendly place to stay!

6

Marie-Pier

28 Oct 2024

·

Stayed 1 night

Trois changements de chambre avant d'avoir une chambre entièrement propre. Première chambre : lit avec draps souillés et plusieurs cheveux! Totalement inacceptable ! Deuxième chambre : toilette non nettoyée ! Du premier coup d'oeil, l'hôtel semblait vraiment propre, mais une telle situation me donne malheureusement pas le goût d'y revenir. Point positif : très bel accueil.

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Rooms

Rooms are modern, comfortable, and often spacious with hard flooring and comfy beds. Highway-facing rooms are frequently noisy at night; a few mentions of dim lighting, minor maintenance issues, or unstable Wi‑Fi.

Related guest reviews

6

Jeremy

4 Sept 2025

·

Stayed 1 night

Rooms at back of hotel are loud from highway noise at night

8

Nian Zhou

30 Jul 2023

·

Stayed 1 night

except the WiFi dosen't stable, others are great for a vacation trip

8

Chawon

7 Jul 2025

·

Stayed 1 night

It’s good all of them but a little dark in room.

8

Mariam

7 Jul 2024

·

Stayed 3 nights

Great staff, decent breakfast, very clean hotel, properly generally very well kept, except maybe for the pool lining that needs changing. The gym is small but loved that it was open 24/7. The rooms are spacious and comfortable.

10

Paul

7 Aug 2025

·

Stayed 1 night

Great hotel. Nice high ceilings, well designed and thought our rooms. Comfortable beds.

2

Vincent

3 Jul 2025

·

Stayed 2 nights

Very noisy when you have room along the highway. Not fun and hard to sleep

6

Bryna

5 Oct 2025

·

Stayed 1 night

Room faced the highway and it was loud, definitely influenced my sleep. Hotel looked new. Loved the fact that there were no carpets.

10

Allison

16 Jul 2024

·

Stayed 1 night

Had a very nice stay. Room was excellent and spacious.

6

Barbara

20 Jul 2023

·

Stayed 1 night

I read previous reviews regarding having a room facing the highway being very loud and therefore hard to sleep. The reviews are correct. Other than that the hotel was clean and convenient.

4

Vincent

15 Jul 2025

·

Stayed 1 night

Rooms on Highway side of the hotel are very noisy. Very hard to sleep when you hear the highway mouse all night long. Make sure to book room on parking side of hotel

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Service

Staff are widely praised as friendly, welcoming, and accommodating, with smooth check-in and helpful front desk support. A few reports cite billing or deposit issues and a serious reservation mix‑up.

Related guest reviews

10

Lyndsay

27 Oct 2024

·

Stayed 1 night

Room was very clean, well stocked and excellent facilities. The check-in process was wonderful - Jade made us feel very welcome. Thank you so much!

10

Eric

12 Aug 2025

·

Stayed 1 night

Staff was very helpful, minimal contact but when we did they were very accommodating. Price was reasonable and presented value for the stay.

10

Katherine

9 Oct 2025

·

Stayed 1 night

Staff was amazing, very thoughtful and considerate. Would definitely stay again.

10

Makala

13 Jun 2025

·

Stayed 1 night

Very friendly and personable staff, I believe her name was Cecelia that checked us in and took great care of us through the night and into the morning for breakfast. By far the best hotel experience I’ve had.

2

Christa

4 Jan 2025

·

Stayed 1 night

Disappointed with customer service at this hotel. We were unable to make our reservation due to a winter storm. Manager was unwilling to offer a refund, despite the travel conditions were beyond our control.

10

Stéphanie

15 Aug 2025

·

Stayed 1 night

Excellent établissement. Les gens à l’accueil sont très professionnels

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10

Marlisa

7 Oct 2025

·

Stayed 1 night

The staff were super helpful and friendly, I was just passing through but felt very welcome. The breakfast was suitable for an express hotel- although more fresh cut fruit would have been great ! Thank you for the lovely stay overall

10

Denis

7 Aug 2025

·

Stayed 2 nights

Staff very approachable and willing to help even went out of their way because I don’t speak French .. would stay again

6

Maryam

16 Oct 2025

·

Stayed 2 nights

Breaskfast is good,inside hotel is not bad but outside hotel smell is soooo bad,but one thing i dont like i travel 8 hour to there and i book my hotel and i pay before arrived no one said bring visa card for deposit when i be there i wait long time with my babyand i dont have my visa card they ask me pay $50 on visa for deposit i ask can i pay cash or zan

2

Sachidan

20 Oct 2022

·

Stayed 2 nights

I made my booking for 2 nights. When I returned to the room for the second night, there was a different guest in my room. My Items were dumped to a Laundary bag and front desk handed me then. My toiletries bag been cleaned out by room service.. it was a total mess and after an hour they arranged replacement room. Pathetic service.

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Location

Very convenient just off Highway 20, with dining and takeout options within walking distance; a practical stopover outside Montreal. Some guests found it a bit far from city sights.

Related guest reviews

8

Brian

30 Dec 2024

·

Stayed 1 night

Very convenient location and newer, clean hotel.

10

Ralph

6 Aug 2025

·

Stayed 1 night

Very easy to navigate and close to highway.

10

Shirley

15 Sept 2025

·

Stayed 3 nights

Friendly staff and simple but well-appointed rooms with a microwave. Love the proximity to amenities I love my Tim Horton’s coffee in the morning so it was great that it was just a 2minute walk away, along with other good restaurant choices. I will stay here again.

10

Maria

13 Apr 2025

·

Stayed 1 night

Convenient highway access

10

Virginia

7 Aug 2024

·

Stayed 1 night

Easy check in. Kind staff. Many dining options to walk to. Clean room and area. We felt secure.

10

Molly

8 Aug 2023

·

Stayed 2 nights

Easy to find and lots of easy take out options.

10

Rino

1 Sept 2025

·

Stayed 2 nights

Belle emplacement,

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10

Earl

4 Jul 2025

·

Stayed 1 night

Excellent location for a stopover while travelling. Staff are excellent.

10

Ian

19 Aug 2024

·

Stayed 1 night

Great location right off Highway 20. Quick check-in. Excellent customer service at front desk. Rooms modern and clean.

8

Pascal

2 Jan 2025

·

Stayed 1 night

Near highway but a little far from services

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Dining

The included breakfast is generally good and well-stocked for a quick start. Some guests wanted more variety (e.g., bacon, fresh fruit) and disliked disposable utensils.

Related guest reviews

10

Julia

6 Aug 2024

·

Stayed 1 night

Well maintained, friendly staff, good breakfast options.

10

Lindsay

19 Aug 2025

·

Stayed 1 night

Perfect stop off the highway on our way back home from the east coast. Breakfast was a nice plus and my boys enjoyed the pool.

8

William

27 Jan 2025

·

Stayed 2 nights

Nice room. Breckfast was good.

10

Martine

11 Jan 2023

·

Stayed 19,341 nights

Personnel très courtois. Le prix par nuit est nettement exagéré par contre! Et pour le petit-déjeuner inclus libre-service, oh ! Des ustensiles de plastique, de la vaisselle jetable = totalement innaceptable! SVP des ustensiles de métal et cessons de tout mettre à la poubelle !

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10

Dan Yang

23 Nov 2025

·

Stayed 2 nights

Friendly staff and great breakfast

10

Anthony

23 Oct 2025

·

Stayed 1 night

Would have liked bacon as a choice instead of beans or sausage. The toaster could be faster and brown the toast better.

10

lorraine

3 Jan 2025

·

Stayed 1 night

Lovely clean location with a good breakfast

10

Andrea

30 Aug 2025

·

Stayed 1 night

Perfect stop on our long trip home from the East Coast. Comfy beds, great breakfast, friendly staff. Thank you!

8

Salahuddin

22 Jul 2025

·

Stayed 1 night

Breakfast option was not really good but had just enough to get through. Omelette should be maintained vegetarian as not everyone would like it with ham.

10

Keith

13 Aug 2025

·

Stayed 1 night

Breakfast was good and lots of dining options within walking distance

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $217	4 $152	5 $135	6 $159	7 $138
8 $119	9 $128	10 $150	11 $168	12 $110	13 $147	14 $163
15 $125	16 $145	17 $205	18	19	20 $147	21 $162
22 $111	23 $135	24 $163	25 $143	26 $138	27 $142	28 $205
29 $116	30 $105

Su	Mo	Tu	We	Th	Fr	Sa
		1 $154	2 $130	3 $120	4 $142	5 $205
6 $105	7 $102	8 $146	9 $143	10 $106	11 $178	12 $228
13 $105	14 $135	15 $118	16 $115	17 $106	18 $126	19 $146
20 $105	21 $103	22 $105	23 $105	24 $99	25 $116	26 $135
27 $105	28 $106	29 $114	30 $112	31 $125

Holiday Inn Express Hotel & Suites Saint - Hyacinthe by IHG

Prices for Holiday Inn Express Hotel & Suites Saint - Hyacinthe by IHG

Monthly average prices

About this property

Location

Room options

Suite, 2 Queen Beds, Accessible (Access Tub)

Standard Room, 1 King Bed, Accessible (Access Tub)

Suite, 1 King Bed, Accessible (Access Tub)

Standard Room, 1 King Bed

Standard Room, 1 King Bed (Affaires, Top Floor)

Standard Room

Suite, Multiple Beds

Standard Room, 2 Queen Beds

Guest reviews of Holiday Inn Express Hotel & Suites Saint - Hyacinthe by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Hotel & Suites Saint - Hyacinthe by IHG

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Business details