Wailea Ekolu 1603 2 Bedroom Condo

This is the second rental we have experienced in the village in the past five years. This rental compares to our first rental pales. Let me explain. First, the photos posted in the rental materials must fully disclose the views of the lanai. It's crucial that potential renters can accurately envision the view they will be enjoying. To observe the views posted, one has to be in the far corner of the lanai looking to the west or physically in the yard area in front of the lanai. We were disappointed, as the photo on the site did not show the direct landscape from the lanai to the ocean. Second, the air conditioner in the living area was loud and ineffective. I contacted the management company immediately to express our dissatisfaction. They indicated they would contact the owners regarding the issue to determine the next steps. We were never informed of the decision, and we put up with the situation for our entire 21-day stay. The morning we checked out, we crossed paths with an employee who indicated the air conditioner would be replaced before the next renters checked in that evening. That is NOT good service. Third, ants and giant roaches were also present in the condo. While the rental company provided Ant & Roach Spray, the whole unit must be professionally sprayed inside and out. Fourth, a deep clean of the condo behind the furniture and furnishings must occur. As we moved indoor and outdoor furniture to best meet our needs, we observed that the corners

The good: the place is in a beautiful condo resort that backs up to the golf course and over looks the ocean. My kids were able to walk right out of the patio onto the open grass field and run around and play. Also great location and beach amenities… Bad: I did have a bad experience where one night my entire family got locked out. We were on the patio and the sliding door locked when we closed it behind us (poor design). We ultimately had to use the neighbors phone to find the property contact info. The property contact was able to provide the lock box code to the front door and we were able to get a key. Be very careful with the sliding door! We eventually taped it so it wouldn’t do that again.