Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary on-the-go breakfast is served daily from 6:00 AM to 10:00 AM.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early or late check-in/check-out may be requested, but is subject to availability and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers features such as elevators, wheelchair-accessible facilities, assistive listening devices, and a stair-free path to the entrance. There are also wheelchair-accessible meeting spaces and a pool.

Where is the property located in relation to key landmarks?

The hotel is located in the business district, within a 5-minute drive of Mohegan Sun Arena at Casey Plaza and Chacko's Family Bowling Center. It is approximately 2.2 miles from F. M. Kirby Center for the Performing Arts and 3 miles from Seven Tubs Natural Area.

Does the property have a swimming pool?

Yes, the hotel features an indoor pool and a hot tub. The operational hours are not specified.

What are the policies for guests staying with children?

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Hampton Inn & Suites Wilkes-Barre

Average nightly price at Hampton Inn & Suites Wilkes-Barre/Scranton by month, last 12 months (USD)
Month	Average price
January	$149
February	$153
March	$151
April	$153
May	$165
June	$168
July	$150
August	$152
September	$159
October	$167
November	$160
December	$153

What guests think

Travellers describe Hampton Inn & Suites Wilkes-Barre/Scranton as clean, comfortable, with friendly staff, easy check-in, and a convenient location near I-81, restaurants, and the Mohegan Sun Arena, making it a reliable stopover for families and pet owners.

Guests frequently highlight the indoor pool and hot tub, complimentary breakfast with grab-and-go options, and small touches like lobby coffee and cookies. Several note ongoing renovations that generally caused minimal disruption. Common downsides include occasional HVAC or noise issues, mixed breakfast quality, pool temperature or chlorine concerns, and sporadic maintenance or service hiccups. Overall, expect a dependable, comfortable stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub are popular and generally clean, with occasional comments about cold water, strong chlorine, or needed cleaning. Fitness room and parking are appreciated, a pet-walking area is noted, and recent renovations caused little disruption.

Related guest reviews

10

Rebecca

Aug 3, 2025

·

Stayed 1 night

Everything was great! Very clean room, nice amenities! Clean pool, hot whirlpool, friendly staff and good breakfast. No complaints.

6

Kimberly

Dec 26, 2022

·

Stayed 1 night

Swimming pool and hot tub needed cleaning.

10

Nanette

Aug 4, 2025

·

Stayed 1 night

Warm cookies, hot coffee, friendly staff, we loved this hotel. The pool and hot tub called to us bet we were too tired. Breakfast was a treat. Lots to choose from and a pretty dining area. My teenager appreciated the S’mores waffles and Chobani yogurt

10

Cara

Feb 27, 2024

·

Stayed 3 nights

The Staff was accommodating, kind, and efficient. The dining area was kept very clean. The breakfast choices were always fresh and stocked. The pool area was clean. The workout room was well equipped and very clean.

10

Ruben

Jul 7, 2024

·

Stayed 1 night

Nice swimming pool and whirlpool, relaxing

10

sarib

Aug 12, 2024

·

Stayed 1 night

Very friendly staff and clean pools and whirpool

10

Elmas

Jan 1, 2024

·

Stayed 1 night

We liked the property. My kids enjoyed to pool and hot tub. Also, it has gym saloon and the gym saloons open 6 am to midnight. Pool time is open 8 am to 10 pm. Their staffs are very polite and helpful. Breakfast time start 6 am until 10 am. Everything is good. Thank you for everything.

8

Brooke

Mar 28, 2025

·

Stayed 1 night

Breakfast was not good. The chicken sausage tasted like cardboard. All the juices were way too watered down. Cut fruit looked old. Our eyes were burning for hours after being in the pool. Too much chlorine.

10

Melanie

Jul 1, 2024

·

Stayed 1 night

Staff was fast and efficient upon arriving. Room was clean, beds were comfortable. Pool and spa were nice and relaxing. Lots of restaurants around to choose from. Area was nice.

8

Daniel

Apr 19, 2025

·

Stayed 1 night

Would be five stars if not under renovation and pool was warmer.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Most guests describe rooms and common areas as very clean and well maintained. A few reports note issues like stains or bugs, yellow water, a musty smell, or missed items in bathrooms/elevators.

Related guest reviews

2

Haley

Nov 11, 2024

·

Stayed 1 night

Both of the beds were extremely dirty, multiple stains on the actual mattress's (pee, blood, other liquids.) The rugs had a ton of stains, dirty and was not up to standard. Went to take a shower and the water was a bright yellow. Let it run for over a half hour to see if it would clear up.( it was still a light yellow) Ultimately I couldn’t shower. Tried breakfast in the morning, that was horrible, orange juice tasted terrible, bacon was tough, I could go on. I am extremely unsatisfied and not happy with my stay at this hotel. Will never stay there in the future.

10

Winfred

Nov 7, 2025

·

Stayed 2 nights

Rooms were very clean, staff was very friendly.

10

Edward

Oct 20, 2024

·

Stayed 1 night

Water pressure seemed low in shower, may have been the shower head. There were bugs of a couple different varieties in our room, not something you want to see, when the fear of bringing some bugs home from a hotel is there. They appeared not to be bed bugs, but still makes one wonder if they're here, what else is. Hot tub seemed a bit neglected, foam on top (dirty?). Couldn't add photos of bugs.

10

Antwanisha

Aug 14, 2025

·

Stayed 1 night

I've stayed in the area before which is conveniently located nearby many restaurant & food options. Retail. And entertainment all within a quick drive. Hotel it self was very clean. My daughter and me both mentioned the hallway & elevator having a nice smell. Rooms were pretty clean as well. Beds were very comfy! Anything i needed from reception they were more than happy to assist. And as a non breakfast eater most days, i ate everything minus eggs. Very nice, quiet, relaxing stay.

10

Tessa

Jun 8, 2025

·

Stayed 1 night

We really enjoyed our brief stay! The hotel was very clean and well managed. Our kids loved the pool/hot tub, and the breakfast options in the morning were fantastic. We had no issues with our room and had no disruptions while sleeping. We'd happily book another stay if we ever come through the area again!

10

Esther

Sep 2, 2024

·

Stayed 2 nights

Very well maintained. Staff was extremely welcoming, kind and attentive. Room was spotless, fixtures and furniture while not brand new, were quality. Met all our needs.

8

Craig

Apr 23, 2023

·

Stayed 1 night

Great stay other than used bar of soap left in shower. Staff seemed genuinely concerned about it.

10

Kristen

Jul 20, 2024

·

Stayed 1 night

The hotel appears recently updated, very clean and rooms and hallways, has very nice carpet

10

Kenneth

May 3, 2023

·

Stayed 1 night

Very clean proprerty, everything we need was provided.

6

Jean-Philippe

Jul 19, 2024

·

Stayed 1 night

Kind person at desk. We had to change room because two dogs were barking in the room next door. In the morning there was vomit in one of the elevators. Room was clean.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and modern with good beds, but several guests mention noise from HVAC or outside units and occasional layout or fixture quirks. Reported issues include low toilets or high sinks, limited bedside outlets, dated or worn mattresses, and inconsistent Wi-Fi strength.

Related guest reviews

6

maureen

Sep 30, 2024

·

Stayed 1 night

The mattress was terrible. Very old amd hole in the middle

10

David

Nov 16, 2023

·

Stayed 2 nights

I've stayed at this hotel a number of times and it's one of my favorite places to stay overall. The staff is friendly. The rooms are modern and clean. The breakfast is good. My only complaint is the old school tv selection style, compared to the offerings of the other sister hotels.

8

Tonya

May 7, 2024

·

Stayed 3 nights

All staff were very nice and helpful. The breakfast was awesome!! Room was small due to so much big bulky furniture. Room was pretty clean other than many super dusty areas where when clothes were laid on that area they needed cleaned off. Shower water pressure was great. Beds were comfortable but a bit noisy. WiFi was available to connect our phones but we brought our Roku and the hotels signal was too week to get it to work. It was quiet most of the time even with a lot of guest at the hotel. I picked this hotel specifically for the hot tub and pool but it was chilly in the pool area and the water was cold, so my little one couldn't really enjoy it. Hot tub was nice other than it had a weird smell. The one thing that was really disappointing is there's no food vending machines for snacks but there is a small food store the hotel has but everything is insanely priced. For example a 20 oz soda was $4, pack of gum $4, a mini frozen pizza $11, small bag of chips $4. I wasn't doing any of that. There is a vending machine for drinks where a 20 oz soda is $1.75 so I was thankful for that. Also, the TV in the breakfast area always had left leaning shows on it like the view or CNN and we just thought there could have been something on more natural or not political at all. Overall the stay was nice for the most part.

8

Angie

Mar 20, 2023

·

Stayed 1 night

I was disappointed that the room size was small compared to others that I have stayed at in the past. For the price that I was charged, I would have expected a little more.

8

Linda

Aug 13, 2024

·

Stayed 1 night

A large outdoor air conditioning unit was extremely loud and let us awake all night.

10

Gary

Oct 20, 2025

·

Stayed 1 night

One problem was the table between the beds was small and just a surface jutting from the wall - no drawers. Not enough room for my CPAP, tablet, phone and meds.

10

Elizabeth

Feb 3, 2025

·

Stayed 1 night

Bathroom sinks are too high. No outlets by beds or bedside lights.

8

Howard

Mar 23, 2025

·

Stayed 1 night

The hotel is very nice, but the toilets are too low to the ground

10

Steven

Apr 18, 2025

·

Stayed 1 night

Clean rooms, loud hvac, clean facilities, clean pool, less chlorine. Nice hot tub. Friendly staff.

10

Michelle

Sep 5, 2023

·

Stayed 1 night

Everyything is excellent except AC is quite loud.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, accommodating, and efficient, with easy check-in and helpful front desk support. A few guests reported lapses such as a rude or inflexible check-in, billing recognition issues, or limited follow-up on problems.

Related guest reviews

10

Scott

Jun 24, 2024

·

Stayed 1 night

Greeting upon arrival was great. Ron was very pleasant and helpful. Room was clean and fresh.

6

Theresa

Jun 4, 2023

·

Stayed 1 night

Front desk clerk was rude during check in.

10

Steve

Jul 23, 2025

·

Stayed 1 night

Great service and easy check in and out

6

Cheryl

Apr 7, 2025

·

Stayed 1 night

Was hassled to check in. Passport was not sufficient ID to check in. It was ridiculous

10

Matthew

Apr 1, 2024

·

Stayed 1 night

The staff was very friendly at check in & check out. My wife forgot her personal pillow when we left. They kindly shipped it back to us. Thank you!

10

Patricia

Jun 14, 2025

·

Stayed 1 night

Everything about the hotel was excellent. Centrally located to where we needed to be. The only drawback was at the checkout they said we had not paid. Thankfully I had the receipt from Hotels.com. I would travel with your receipt so that you don't pay twice.

10

Doreen

Nov 12, 2025

·

Stayed 1 night

Everything was great! The service we received was beyond our expectations. The parking and the room were great and the breakfast was much better than what we normally experience at other hotels. You are to be commended!!!!

10

Jen

Aug 22, 2025

·

Stayed 1 night

Front desk customer service was very professional

10

wanda

Dec 14, 2025

·

Stayed 1 night

The early check in was fabulous! We arrived earlier than expected. The welcome Wanda was the first thing I noticed on the tv screen in the room. Then the sanitizer wipes for the tv remote. Both were very nice perks. The room was clean and comfortable. The bagged waffles and bagels at the door as you leave.....nice touch. Plenty of room for breakfast. Lots of tables and not cramped into a small room The one thing that would have made our stay better would have been a shuttle to and from the Kirby Center.

10

Armando

Jun 20, 2024

·

Stayed 2 nights

Manager and staff were very helpful! Great customer service. Will definitely stay here again!!

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Conveniently located off I-81 near Mohegan Sun Arena, restaurants, and shopping; several guests walked to events. Despite proximity to amenities, many found the area quiet and practical for stopovers.

Related guest reviews

10

Dawn

May 30, 2024

·

Stayed 1 night

Perfect area for shopping.

10

Amy

Feb 1, 2024

·

Stayed 1 night

Great location… close proximity to lots of stuff

10

Karen

May 23, 2024

·

Stayed 1 night

Several dining options very close by. Convenient to interstate highway

8

John

Sep 2, 2024

·

Stayed 1 night

Easy to reach just off I81 and lots of places to eat near by

10

ellice

Oct 13, 2024

·

Stayed 2 nights

Very centrally located to everything we wanted to do!

10

John

Mar 19, 2024

·

Stayed 2 nights

The property is conveniently located off route 81 with a nice area in back for walking pets. Friendly staff at check in, room was clean with plenty of space. Breakfast in the morning well stocked.

10

Nora

Sep 14, 2025

·

Stayed 1 night

“Everything was very nice, very clean, and very quiet. What I liked the most was that there were many places to eat nearby that you could walk to, and the area was peaceful. I 100% recommend it.”

10

Ron

Jul 23, 2024

·

Stayed 1 night

This place is convenient to I-81. Nice rooms. The road to the place is in need of repair.

10

Shannon

Mar 17, 2024

·

Stayed 2 nights

Needed to stay somewhere close to the Mohegan Sun Arena for a show we were attending. The hotel was very clean and the staff was very helpful and polite. The walk to the arena was not bad at all. Will stay here again if we attend another show at the arena.

10

virgilio m

Jul 1, 2023

·

Stayed 1 night

Great stay, and the staff were very helpful. Location is ideal too.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for variety and convenience, including grab-and-go bags and lobby coffee/cookies. However, several reviews cite mediocre or sparse options, watered juices or cold items, and occasional restocking or quality issues.

Related guest reviews

10

Norma

Jun 11, 2024

·

Stayed 1 night

The Breakfast is the only thing lacking.

10

Nanette

Aug 4, 2025

·

Stayed 1 night

Warm cookies, hot coffee, friendly staff, we loved this hotel. The pool and hot tub called to us bet we were too tired. Breakfast was a treat. Lots to choose from and a pretty dining area. My teenager appreciated the S’mores waffles and Chobani yogurt

8

Elaine

Apr 23, 2024

·

Stayed 1 night

The room was great, no issues there; the bathroom was nice as well but the shower head needed to be replaced (no center spray). The breakfast was served from 6am-10am, we arrived at the breakfast at 9:15am and the food was very sparse: the container of oatmeal was empty, the fruit salad bowl had 2 small pieces of melon left, etc. as it was not well maintained (obviously!), however upon departing after 10am when breakfast was over we observed workers walking out with large quantities of fruit, etc. which gave us the impression that the food was being “saved” for them. I’m fine with sharing with them, but fair is fair. This was very disappointing to us and we would think twice about staying here again as when breakfast is included, you don’t expect it to be the bare minimum amount of food. We didn’t expect it to be overflowing as well since we were on the late side, but we did expect better than what was there. Also, at the coffee station, the flavored creamers were mixed in with the plain creamers which made it difficult having to dig through the container to find the unflavored ones….we weren’t the only ones who commented on that issue - overall, sad to say, not a great experience.

10

Hong Koo

Dec 15, 2024

·

Stayed 1 night

clean and quiet good breakfast

8

Brooke

Mar 28, 2025

·

Stayed 1 night

Breakfast was not good. The chicken sausage tasted like cardboard. All the juices were way too watered down. Cut fruit looked old. Our eyes were burning for hours after being in the pool. Too much chlorine.

10

Sean

Aug 4, 2024

·

Stayed 1 night

We had a wonderful stay! The staff was very help making sure we had enough room for our family of 5. Great breakfast!

10

Donald

Jun 11, 2023

·

Stayed 1 night

The breakfast options were lacking. Otherwise a great stay

10

Doreen

Nov 12, 2025

·

Stayed 1 night

Everything was great! The service we received was beyond our expectations. The parking and the room were great and the breakfast was much better than what we normally experience at other hotels. You are to be commended!!!!

10

Margaret

May 18, 2025

·

Stayed 1 night

We enjoyed our stay! The staff was friendly and welcoming. The room was very clean and the beds were comfortable. My kids enjoyed the pool and hot tub. It's nice that there are windows by the pool with lots of natural light coming in and a patio outside if you wanted fresh air. I really, really appreciated the coffee station in the lobby, and the breakfast was lovely with lots of options. I would definitely stay here again.

6

michael

Apr 24, 2023

·

Stayed 1 night

The breakfast was absolutely terrible

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $158	3 $158	4 $158	5 $158	6 $158	7 $158
8 $134	9 $130	10 $138	11 $130	12 $130	13 $153	14 $135
15 $130	16 $130	17 $133	18 $130	19 $130	20 $146	21 $158
22 $130	23 $130	24 $130	25 $130	26 $131	27 $130	28 $135
29 $130	30 $130

Su	Mo	Tu	We	Th	Fr	Sa
		1 $124	2 $121	3 $121	4 $138	5 $138
6 $120	7 $121	8 $126	9 $126	10 $121	11 $138	12 $138
13 $119	14 $121	15 $121	16 $121	17 $121	18 $144	19 $143
20 $123	21 $126	22 $121	23 $121	24 $121	25 $139	26 $138
27 $124	28 $121	29 $121	30 $121	31 $128

Hampton Inn & Suites Wilkes-Barre/Scranton

Prices for Hampton Inn & Suites Wilkes-Barre/Scranton

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed with Sofa Bed, Microwave

Room, 1 King Bed, Microwave

Studio Suite, 1 King Bed with Sofa Bed, Microwave

Room, 1 King Bed, Mobility Accessible, Microwave

Room, 2 Queen Beds, Microwave

Room, 2 Queen Beds, Mobility Accessible, Microwave

Guest reviews of Hampton Inn & Suites Wilkes-Barre/Scranton

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites Wilkes-Barre/Scranton

Prices for upcoming dates