Matsumoto Hotel Kagetsu

Name: Matsumoto Hotel Kagetsu
Address: Ote 4-8-9, Matsumoto, Japan, Matsumoto, Nagano Prefecture, Japan
Rating: 8.4

"Comfortable beds"

"Great breakfast"

"Superb restaurant"

"Rooms were well sized"

"Welcoming staff"

Amenities

Parking
Restaurant
Non-Smoking Rooms
Valet Parking
Housekeeping
Banquet Facilities

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Guest reviews

8.4

Very good

Based on 2,089 verified reviews

Who stays here?

Business

12%

Couple

30%

Family

29%

Group

12%

Solo

15%

What guests think

AI-generated summary based on recent guest reviews

At Matsumoto Hotel Kagetsu, guests highlight the walkable location near Matsumoto Castle, classic atmosphere, friendly service, enjoyable public bath, and well-regarded breakfasts and dinners, while noting some dated rooms, occasional weak Wi-Fi, paid/limited parking, and periodic renovation impacts.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Kenneth

26 Apr 2026

·

Stayed 2 nights

Great staff! Friendly and very helpful. Food (in the restaurant) was awesome! The “Western” style dinner in particular … i know you’re in Japan, but the chef is great… ya gotta try while you’re there. Castle is nice. Not a lot to do in Matsumoto, but walkable. Location of Hotel is good (bread place around the corner and castle is vey close). Note: the hotel itself is not new, but it is clean.

6

Richard

15 Apr 2026

·

Stayed 1 night

The hotel feels dated and the room and bed is small although it’s a double bed. Not so comfortable to sleep 2 adults.

10

William

14 Feb 2026

·

Stayed 2 nights

Excellent experience

8

Steve

14 Feb 2026

·

Stayed 1 night

Great stay, nice hotel in terrific location near the castle and many restaurants. We had an issue with staff not understanding how to measure our ski bag properly for shipping and had to take it to Yamato ourselves.

8

Hiroshi

25 Dec 2025

·

Stayed 1 night

Nice hotel we used the Japanese style room with futon and in room shower. My GF had her period so it was good she didn’t need to use the onsen. Room was nice and big and very close to Matsumoto castle. Only thing I was disappointed was parking fee. It’s far from tokyo so I assume many would drive if not train so I was surprised to charged extra for the overnight parking.

Ote 4-8-9, Matsumoto, Japan

Location

Located in Matsumoto, Matsumoto Hotel Kagetsu is in the city center. The area's natural beauty can be seen at Alps Park Matsumoto and Takabotchi Highlands, while Matsumoto City Museum of Art and Utsukushi-ga-Hara Open-Air Museum are cultural highlights. Matsumoto Performing Arts Center and Daio Wasabi Farm are not to be missed. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests appreciate the hotel's location for the sightseeing.

More location info

Property policies

Check-in

Check-out

From 15:00 to 22:00

Before 10:00

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