Name: Courtyard Memphis Downtown
Address: 75 Jefferson Avenue, Memphis, Tennessee, United States of America, Memphis, Tennessee, US
Price range: $150–$366 per night
Rating: 8.18

What guests think

At Courtyard Memphis Downtown, guests highlight a central, walkable location near Beale Street and generally clean, comfortable rooms, while also noting pricey valet-focused parking, occasional elevator problems, and some street noise and neighborhood safety concerns.

Many appreciated the on-site bistro, bar and Starbucks, with several compliments for breakfast quality despite added cost. Service feedback ranges from friendly, responsive staff to unwelcoming front-desk interactions and confusion over charges or holds. Expect a convenient downtown base with useful amenities, but budget for parking and be mindful of an active urban setting.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The on-site bistro/bar with Starbucks and a hot tub are appreciated; some mention a nice gym. Parking is mainly valet and can be expensive, elevators have occasional issues, laundry service is unavailable, and the street entrance is locked after hours.

Related guest reviews

6

clarence

Apr 21, 2024

·

Stayed 1 night

Rooms need updated for the price. Ridiculous to have to pay to use workout room.

8

Shawn

Sep 20, 2023

·

Stayed 1 night

The property was perfectly located near Beale Street and the walk to and from was safe, well lit, and had a lot of great shops. we even walked the riverwalk on the way to Beale street. It was beautiful. The room was spacious and clean. The staff was friendly and very helpful. The breakfast was delicious. The valet parking was convenient and my car we not damaged. The only thing keeping this from being a 5 star review would be that the tiles around the hot tub (on the 2nd floor) were very unstable and wabled when you walked on them making you feel very unsure of walking on them to get into and out of the hot tub. (which was amazing otherwise) Also, the entrance to the parking was blocked when we arrived and no signs telling us how to navigate the 1 way streets and get to an alternative entrance were posted anywhere. I understand building maintenance is needed and would not have affected my review otherwise. All in all I would highly recommend this property!

6

brandy

Feb 18, 2024

·

Stayed 2 nights

The front court yard had alot of trash out in front where you pull in, we were charged for food and drinks we didnt get. There is no parking unless you pay $29 a day but when booking our hotel we added the food and parking option for $15 which never stated per day. At 11:20 we asked housekeeping for towels to shower but she refused to give us towels and our room keys were deactivated by 11:30 so we couldnt get back into our room yet when we asked housekeeping to let us in she stated no i have no idea if that is your room or not even though we were knocking on the door and had our key in our hand. I will say that Louis refunded the extra charges Also the data charge when logging into Wifi, apparently there is some type of charge for extra data speed. When buying a drink at the market remember there is a separate tax on top of the $3.25 charge for a 20 ox soda

8

Jennifer

Dec 17, 2024

·

Stayed 3 nights

Absolutely had very rude service with one particular person at the host desk, Also, don’t like the expensive fact that you have to pay $100 or more just to have someone bring you your car every time you cannot have the convenience of getting your own. What I did like is the convenience of where it’s located, the morning breakfast that is included, which was very delicious and the great people in the morning that work at the hotel, didn’t take long for us to receive our car every time. I wouldn’t stay here again. It’s very loud, and you can hear the noise inside the hotel is absolutely

6

Kay

May 7, 2025

·

Stayed 1 night

Clean room. Quiet. Nothing much in terms of amenities - no lotion, etc. Make your coffee in room because lobby coffee is $5/cup Starbucks. A bit intimidating that “front” door on street is locked. Have to go to back of building to enter.

8

Cameron Tyler

Feb 3, 2023

·

Stayed 4 nights

Nice rooms, Starbucks in lobby, very nice gym, and friendly staff.

8

Cori

Aug 26, 2025

·

Stayed 2 nights

Good. Need info on valet fees and hold on card for incidentals

10

Erika

Oct 18, 2023

·

Stayed 1 night

The hotel was great. The convenience of the bar and the bistro was an added plus. It perfectly located near the Mississippi River bridge and close to so many other great places. The staff was friendly and welcoming.

10

Christy

Feb 13, 2024

·

Stayed 1 night

Excellent stay, their Hot Tub is clean and just the right temperature! The staff are friendly and the Bistro Breakfast GF Loaded Tots, Delicious 😋

10

Edward R.

Jul 21, 2024

·

Stayed 9 nights

The location is Excellent, although it would be MORE convenient IF access was allowed to the Main St./ Jefferson St. Entrance during after hours. Perhaps key card scanners could be installed to allow this.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe very clean rooms and public areas. A few report lapses such as dusty surfaces, incomplete housekeeping, broken lobby soap dispensers, and trash near the entrance.

Related guest reviews

10

Christopher

Oct 29, 2023

·

Stayed 1 night

No complaints, whatsoever! Room was clean, spacious, and staff was extremely courteous.

6

brandy

Feb 18, 2024

·

Stayed 2 nights

The front court yard had alot of trash out in front where you pull in, we were charged for food and drinks we didnt get. There is no parking unless you pay $29 a day but when booking our hotel we added the food and parking option for $15 which never stated per day. At 11:20 we asked housekeeping for towels to shower but she refused to give us towels and our room keys were deactivated by 11:30 so we couldnt get back into our room yet when we asked housekeeping to let us in she stated no i have no idea if that is your room or not even though we were knocking on the door and had our key in our hand. I will say that Louis refunded the extra charges Also the data charge when logging into Wifi, apparently there is some type of charge for extra data speed. When buying a drink at the market remember there is a separate tax on top of the $3.25 charge for a 20 ox soda

6

Heather

Mar 12, 2023

·

Stayed 1 night

Didn’t like not having access to vehicle. Liked the trolley out front with the rain and walking distance up main to Beale street. Facilities in the lobby were beyond gross. Everything you pay extra for and for the price you wouldn’t anticipate that. The soap pumps were broken. Nothing in rooms about the area, the WiFi, amenities.

10

Danielle

Nov 7, 2025

·

Stayed 2 nights

Friendly staff and very clean hotel

6

Elizabeth

Oct 1, 2023

·

Stayed 3 nights

Elevator broken actually got stuck inside for 10 minutes. Room service awful. Did a half service job cleaning. Disnt leave clean towels or cups or wipe down anything. Staff was nice area very unsecured door unlocked non guests coming in and using facility. Actual lady of the night in elevator looking for her client.

10

Stacey

Apr 27, 2023

·

Stayed 1 night

Hotel was very clean and staff was great

10

Ernest J.

May 6, 2025

·

Stayed 2 nights

My wife and I stayed here for a long weekend in Memphis. It was an easy walk to Beale Street or a cheap quick Uber. The room was very clean and the bed was very comfortable. We would definitely consider staying here on our next visit to Memphis.

10

Justin

Mar 13, 2023

·

Stayed 2 nights

Great location, clean hotel room.

8

Christine

Nov 8, 2023

·

Stayed 3 nights

It’s obvious that this could be a really high end beautiful hotel, or maybe was before. The design of the hotel is amazing. I was lucky enough to have the 6th floor corner balcony room; if I went out on the balcony I could see pretty far up and down Main St., watched the trolleys and could see the bridge lit up at night. The furniture in my room was even upscale, but things were dusty and not quite clean. I felt I had to clean the room myself before I could relax. I was in Memphis to see a concert at the Forum. I was scared navigating Memphis at night. I’m very saddened by this. It caused me to do no other sightseeing on this trip. And it’s highly unlikely that I will ever go back to Memphis. I just felt unsafe.

8

Charlotte

Nov 4, 2024

·

Stayed 1 night

The facilities were clean and convenient to a variety of eating establishments. The room was clean and spacious but bed was a bit firm. The area is in downtown so safety is a consideration for walkability

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, with some balcony options and city views; several guests noted firm mattresses and uncomfortable pillows. There are occasional maintenance or amenity gaps, including empty bath dispensers, dated hair dryers, slow temperature control, plumbing issues, and some noise.

Related guest reviews

10

Jennifer

Jun 27, 2023

·

Stayed 2 nights

The hotel room was spacious and clean. The mattress is on the firm side, which I appreciated. My only complaint would be that the pillows were uncomfortable. The staff were amazing! Everyone was so kind to my kids. I would definitely recommend this place.

8

Dennis

Mar 21, 2024

·

Stayed 2 nights

Like the room and balcony. Bed was a little hard but ok.

10

Mark

Jul 9, 2023

·

Stayed 2 nights

The temperature control in the room wasn't super-responsive. The staff was very polite, helpful and responsive. This hotel is in a great location.

6

jana

Mar 16, 2024

·

Stayed 1 night

The overall stay was okay. The toilet in my room did not work and I contacted the front desk and they were not very accommodating. There was not another room I could be moved to which was understandable BUT no one ever came to fix it. No other accommodations were even mentioned. Customer service was not satisfactory.

10

STEVEN

Mar 8, 2025

·

Stayed 1 night

The room we reserved was not available so, we were upgraded to a suite with a balcony @ check in. The room was behind spacious & exceeded our expectations.

8

Jennifer

Dec 17, 2024

·

Stayed 3 nights

Absolutely had very rude service with one particular person at the host desk, Also, don’t like the expensive fact that you have to pay $100 or more just to have someone bring you your car every time you cannot have the convenience of getting your own. What I did like is the convenience of where it’s located, the morning breakfast that is included, which was very delicious and the great people in the morning that work at the hotel, didn’t take long for us to receive our car every time. I wouldn’t stay here again. It’s very loud, and you can hear the noise inside the hotel is absolutely

6

Julia

Mar 7, 2025

·

Stayed 1 night

Zero shampoo in container in shower. Hair dryer is probably down the 80s

8

Christine

Nov 8, 2023

·

Stayed 3 nights

It’s obvious that this could be a really high end beautiful hotel, or maybe was before. The design of the hotel is amazing. I was lucky enough to have the 6th floor corner balcony room; if I went out on the balcony I could see pretty far up and down Main St., watched the trolleys and could see the bridge lit up at night. The furniture in my room was even upscale, but things were dusty and not quite clean. I felt I had to clean the room myself before I could relax. I was in Memphis to see a concert at the Forum. I was scared navigating Memphis at night. I’m very saddened by this. It caused me to do no other sightseeing on this trip. And it’s highly unlikely that I will ever go back to Memphis. I just felt unsafe.

6

cheryl

Jul 26, 2025

·

Stayed 1 night

The property was fine. The noise heard outside all night as people partied was a bit ridiculous. That is why I will never stay here again.

8

Charlotte

Nov 4, 2024

·

Stayed 1 night

The facilities were clean and convenient to a variety of eating establishments. The room was clean and spacious but bed was a bit firm. The area is in downtown so safety is a consideration for walkability

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AI-generated summary based on recent guest reviews

Service

Numerous guests found staff friendly, helpful and responsive across departments. Others reported unwelcoming front-desk interactions, poor resolution of issues, and confusion or extra charges related to holds, billing, or valet.

Related guest reviews

2

Andrew

Apr 27, 2024

·

Stayed 2 nights

Tried to charge us for a late check out and other stuff we didn’t have

2

Terry

Sep 30, 2024

·

Stayed 3 nights

UPON CHECKING IN MY RECEPTIONISTS LACK COURTESY AND POLITENESS. ALSO AVOID ANSWERING QUESTIONS. GAVE ME THE IMPRESSION AS A PAYING CUSTOMER I WAS A BOTHER. I WILL NEVER STAY ARE RECOMMEND THIS HOTEL.

10

Vanessa

Sep 11, 2023

·

Stayed 2 nights

Very nice and professional staff. The service was impeccable. The rooms were clean, the front desk were extremely nice and efficient. The restaurant breakfast was awesome and the Starbucks coffee was right in time. Thank you for a wonderful stay. We will be back!

6

Marcio

Nov 10, 2024

·

Stayed 2 nights

The reception team was awful. Bad mood all the time.

8

Kai Philipp

Apr 26, 2025

·

Stayed 1 night

Central location in downtown Memphis. Valet parking. Check in experience could have felt a bit more welcoming.

6

jana

Mar 16, 2024

·

Stayed 1 night

The overall stay was okay. The toilet in my room did not work and I contacted the front desk and they were not very accommodating. There was not another room I could be moved to which was understandable BUT no one ever came to fix it. No other accommodations were even mentioned. Customer service was not satisfactory.

10

Dale

Oct 29, 2023

·

Stayed 2 nights

Absolutely awesome hotel customer service was impeccable. Will definitely stay again. Highly recommended. About a 15 minute walk to FedEx form.

10

velvet

Dec 8, 2024

·

Stayed 2 nights

last minute booking, from valet to front desk outstanding service. Great location loved our stay

10

Diana

Jul 26, 2025

·

Stayed 1 night

Our tv didn’t turn on and the maintenance man was immediately there to fix it. Thanks. Jazzy the bar tender was a treat.

10

Amanda

Oct 9, 2023

·

Stayed 1 night

Staff was very friendly, helpful and genuinely nice. Customer service was excellent.

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AI-generated summary based on recent guest reviews

Location

Central downtown location within easy walking distance of Beale Street, the Orpheum, the convention center and trolley access is a common plus. Several guests mentioned street noise and a less safe feel in the immediate area at night.

Related guest reviews

10

James

May 1, 2024

·

Stayed 1 night

Great location within easy walking distance of the Orpheum and several restaurants. Main Line Trolley stop is right outside the hotel. Friendly and helpful staff. Food and drink at the bistro is excellent.

8

Michael

Sep 23, 2023

·

Stayed 3 nights

The view and walking distance from the convention center

8

Kathie

Jun 23, 2023

·

Stayed 3 nights

Awesome staff! Convenient to downtown Memphis, but not a very safe area. Too much city construction! Great coffee and breakfast at this Courtyard!

10

Mark

Jul 9, 2023

·

Stayed 2 nights

The temperature control in the room wasn't super-responsive. The staff was very polite, helpful and responsive. This hotel is in a great location.

10

Ernest J.

May 6, 2025

·

Stayed 2 nights

My wife and I stayed here for a long weekend in Memphis. It was an easy walk to Beale Street or a cheap quick Uber. The room was very clean and the bed was very comfortable. We would definitely consider staying here on our next visit to Memphis.

8

Christine

Nov 8, 2023

·

Stayed 3 nights

It’s obvious that this could be a really high end beautiful hotel, or maybe was before. The design of the hotel is amazing. I was lucky enough to have the 6th floor corner balcony room; if I went out on the balcony I could see pretty far up and down Main St., watched the trolleys and could see the bridge lit up at night. The furniture in my room was even upscale, but things were dusty and not quite clean. I felt I had to clean the room myself before I could relax. I was in Memphis to see a concert at the Forum. I was scared navigating Memphis at night. I’m very saddened by this. It caused me to do no other sightseeing on this trip. And it’s highly unlikely that I will ever go back to Memphis. I just felt unsafe.

6

cheryl

Jul 26, 2025

·

Stayed 1 night

The property was fine. The noise heard outside all night as people partied was a bit ridiculous. That is why I will never stay here again.

10

Erika

Oct 18, 2023

·

Stayed 1 night

The hotel was great. The convenience of the bar and the bistro was an added plus. It perfectly located near the Mississippi River bridge and close to so many other great places. The staff was friendly and welcoming.

8

Victoria

Mar 11, 2024

·

Stayed 2 nights

Good location, easy to walk everywhere

10

Stephanie

Aug 28, 2023

·

Stayed 2 nights

The hotel was really nice, desk staff was very friendly and helpful. Hotel looked clean and well-maintained. Parking around the area was not very convenient and area in general did not feel especially safe, but that isn’t the hotel’s fault. Would still recommend this hotel overall!

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AI-generated summary based on recent guest reviews

Dining

Breakfast and the on-site bistro/bar with Starbucks earn frequent praise for taste and convenience. Some note that breakfast and coffee are not free and can feel pricey.

Related guest reviews

8

Paul

Apr 8, 2024

·

Stayed 1 night

Clean. Wish there was a better bar area. Breakfast was good though.

10

James

May 1, 2024

·

Stayed 1 night

Great location within easy walking distance of the Orpheum and several restaurants. Main Line Trolley stop is right outside the hotel. Friendly and helpful staff. Food and drink at the bistro is excellent.

10

Vanessa

Sep 11, 2023

·

Stayed 2 nights

Very nice and professional staff. The service was impeccable. The rooms were clean, the front desk were extremely nice and efficient. The restaurant breakfast was awesome and the Starbucks coffee was right in time. Thank you for a wonderful stay. We will be back!

8

Kathie

Jun 23, 2023

·

Stayed 3 nights

Awesome staff! Convenient to downtown Memphis, but not a very safe area. Too much city construction! Great coffee and breakfast at this Courtyard!

10

Troy

Sep 18, 2023

·

Stayed 3 nights

This property was clean, quiet, and safe. The staff was very nice and responsive. The breakfast was excellent. Would definitely stay again and recommend this hotel.

8

Jennifer

Dec 17, 2024

·

Stayed 3 nights

Absolutely had very rude service with one particular person at the host desk, Also, don’t like the expensive fact that you have to pay $100 or more just to have someone bring you your car every time you cannot have the convenience of getting your own. What I did like is the convenience of where it’s located, the morning breakfast that is included, which was very delicious and the great people in the morning that work at the hotel, didn’t take long for us to receive our car every time. I wouldn’t stay here again. It’s very loud, and you can hear the noise inside the hotel is absolutely

6

Kay

May 7, 2025

·

Stayed 1 night

Clean room. Quiet. Nothing much in terms of amenities - no lotion, etc. Make your coffee in room because lobby coffee is $5/cup Starbucks. A bit intimidating that “front” door on street is locked. Have to go to back of building to enter.

10

Kathleen

Mar 17, 2024

·

Stayed 1 night

The staff was super friendly. The place was very comfortable. We found off-street parking very easily. We loved the breakfast and having Starbucks onsite.

10

Erika

Oct 18, 2023

·

Stayed 1 night

The hotel was great. The convenience of the bar and the bistro was an added plus. It perfectly located near the Mississippi River bridge and close to so many other great places. The staff was friendly and welcoming.

8

Helen

Nov 7, 2023

·

Stayed 1 night

I liked the food server ,and th food

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AI-generated summary based on recent guest reviews

Month	Average price
January	$141
February	$152
March	$165
April	$171
May	$172
June	$165
July	$150
August	$139
September	$157
October	$170
November	$177
December	$148

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $225	18 $160	19 $184
20 $178	21 $227	22 $287	23 $333	24 $273	25 $216	26 $228
27 $196	28	29	30 $297

Su	Mo	Tu	We	Th	Fr	Sa
				1 $210	2 $150	3 $163
4 $181	5 $213	6 $241	7 $236	8 $218	9 $213	10 $213
11 $155	12 $171	13 $213	14 $213	15 $213	16 $213	17 $213
18 $178	19 $245	20 $366	21 $292	22 $234	23 $181	24 $202
25 $171	26 $202	27 $222	28 $223	29 $186	30 $176	31 $165

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed with Sofa Bed, Hearing Accessible (Accessible Bathtub)

Suite, 1 Bedroom, Hearing Accessible

Suite, 1 Bedroom, Hearing Accessible (Transfer Shower)

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

Room, 2 Queen Beds, Hearing Accessible (Transfer Shower)

Room, 2 Queen Beds, Hearing Accessible

Room, 2 Queen Beds

Room, 1 King Bed, Hearing Accessible

Room, 1 King Bed with Sofa Bed

Room, 1 King Bed with Sofa Bed, Hearing Accessible (Transfer Shower)

Suite, 1 Bedroom

Room, 1 King Bed

Room, 1 King Bed with Sofa Bed, Hearing Accessible

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard Memphis Downtown

Have a question?

Prices for upcoming dates