Fernie Stanford Resort

The sauna is broken and the hottub is very small and always crowded. The breakfast is very continentail, very poor. 😄

Clean room, pool with slides and sauna hot tub. Staff friendly upon check in. Everything explained clearly.

It was very nice and clean. The hot tub could be bigger or renovated. It was packed and we had to share the tub with 10 other people so it felt overwhelming not relaxing. Other than that the hotel is great.

Loved the pool and hottub.

The elevator requires replacement due to its age and malfunctioning. My children and I were trapped inside for a couple of minutes, and it was a truly frightening experience. None of the buttons functioned, and there was no response when I activated the emergency button. I was on the verge of contacting emergency services(911) when the doors finally opened. We have avoided using the elevator since that incident. I brought this matter to the attention of the staff during checkout, and they assured me they would relay my concerns to the manager. That elevator should not be in service, as it poses a significant safety risk.

Hotel is aging but is an enjoyable stay. All rooms but basement have balconies, staff is nice, attached pool and restaurant. Despite being a family hotel it was quiet at night. The highway side is a bit noisy but the back side has view of the river. Outside of Fernie but close to town. We’ve stayed twice and enjoyed it both times. The Indian restaurant is no longer part of the hotel despite it appearing in the Stanford website

Pool was great

An EV charger would make this property better.

It is pretty dated and not well kept anymore. The rooms are semi dated but very dirty. There needs to be more focus on cleaning rooms. Bug and mouse traps on the stairwell, which isn’t very appealing, also dirty! The elevator is also not safe, we were stuck in it for more than 5 minutes with no acknowledgement at all. Pushes the ball button in the elevator and nothing. The pool and Waterslide is great, which is why we always stop here on our way to and from our destination. But unfortunately it’s becoming not worth it anymore.

It was fine, construction on the roof was slightly hazardous, wish there was more seating in the breakfast area

Easy check in/ out, beautiful room, very clean and dust free. Soft pillows and fresh smelling bedding. Exceeded my expectations for sure. Pool and pool deck were clean and well maintained. Dining area was as spotless as everything else and the breakfast bar was well organized. I’m not easily impressed as I’ve travelled a great deal for both work and play and have been grossed out by even 5 star hotel/ resort conditions. I will be back and would recommend it to any of my friends or colleagues 10/10, staff is doing an amazing job at Fernie Stanford.

I don’t normally leave reviews for hotels but feel compllled to let other travellers know that this hotel looks nice in the photos but upon arrival you will find it’s actually run down and dirty. The rooms have dirty hand prints all over the walls and doors, there is dirt accumalated in the bathroom on the floors and base boards that is easily accessible and in plain view because the bathroom is white and grey which makes you wonder how clean the rest of the room is which is darker finishing and not as easy to see. The paint and dry wall in the bathroom is lifting and peeling away because there is no proper ventilation in the bathroom. There were stains on our linens on the bed. The free breakfast in the morning is was limited and gross. Dried out bread, old muffins, dry cereal and watered down juice. Not worth the money, stay somewhere else

This was my 3rd time staying at this hotel and sadly the upkeep has really gone downhill. The hotel looks rundown, and in need of a refresh/clean. The rooms are dirty, and worn. Our Tub was damaged, toilet cracked , Patio screen door ripped and off the tracks. All things that can be looked past, but the room itself was extremely dirty. Beds, sheets, counters, toilet and walls. Absolutely Terrible There is never anyone at the front desk and when you ring the bell, if someone does come, they look annoyed to assist, even when checking out. The pool is nice and the kids loved the slide. Very unfortunate to see such a nice property be neglected to this point.

We were excited when we first arrived, to check in. Once we opened the condo, we were very disappointed with cleanliness in our condo. The floor was dirty, and my crawling baby had black stains on his hands and feet within mins of being on the floor. The toilets had black rings around the top, the tub was not clean and I went and got supplies so i felt comfortable showering my kids in there, I also wiped the floor myself so my baby could crawl. We needed inside shoes in the condo. The AC unit was broken, fans were provided, but it was still very hot. The oven handle is broken off, so we did not use the oven. Window on main floor was broken and would not stay open as well as would not lock which is a slight saftey concern. Breakfast was good in the hotel. The pool is fun but very cold, my daughter loved the arcade, and other things that the hotel provided. Overall the condo is not great, I would not recommend.

Property is extremely outdated and is quite dirty. No thorough cleaning of the bathroom, very obviously just want to cash in on tourists. Would recommend staying elsewhere.

My recent stay at the Stanford Resort in Fernie, BC, left much to be desired. While the location is convenient, the property appears to be in significant need of a thorough cleaning and maintenance overhaul. When paying over $230 per night ($700 including taxes for 3 nights), one would expect better. Room Cleanliness & Maintenance: Upon entering our room, we immediately noticed cobwebs, and unfortunately, long black hairs were evident in the bathtub, which was quite off-putting. The bathroom faucet was covered in fingerprints, and the floor appeared unvacuumed. Dust was noticeable on plants by the jacuzzi tub (as seen in pictures), on the TV, and very evident on the top of the columns by the jacuzzi. See the pictures where the word “dusty” has been written. The wall above the microwave appears to have a very large area where coffee has been sprayed there. The track on the balcony door has what appears to be dead bugs in it. Mud appears to be inn the bottom of the jacuzzi tub. The in-room fridge contained a purple liquid spill, and both the glass balcony doors and the cabinet housing the fridge were marred with a significant amount of fingerprints. Maintenance standards also seemed questionable; the replacement of the shower curtain showed poor workmanship, indicating a lack of attention to detail (see picture). Furthermore, the fan in our room made a ticking noise intermittently, and the plug for the tub was oddly set by the faucets. There is a definite lack of attention to

The beds were comfy and the pool was good for the kids. The hotel itself seemed clean, just very out dated and in need of an update.

Thanks for the warm welcome when we were checking in. The pool and hot tub are great. Room was tidy and clean.

Decent for the price. Rooms dirty, dusty and require a proper deep cleaning. Poorly done repairs in rooms. Hot tub was tepid the first night. Fixed the second.

The hotel was clean and kid friendly.

Overall the hotel was nice. There were a few things that could have been better though. First was in the room, there seemed to be a previous electrical fire with one of the lights in our room. There were char marks on the wall paper visible and the junction box where the light used to be was covered with a cover plate. The bedroom loft area in the jacuzzi suite was also very hot as the AC is on the main floor of the room and doesn’t reach the loft much. The other issue we had was that the description said it included a free hot breakfast. The only hot option was waffles you made yourself, otherwise it was a standard continental breakfast with cereal, fruit, toast etc. over all the resort itself was nice and the views are spectacular. The could be better at managing and maintaining though.

Was provided a room that overlooked a busy highway.very noisy. Thank god it was quieter late evening

Had a good time with the family staying here. Extremely close to the Fernie alpine ski resort, across the street from Nordic ski center too. It’s on the river and views were gorgeous. Continental breakfast was a nice perk. Kids loved the water slide of course. Decor simple and a bit dated but rooms were clean and beds comfortable. Overall a quirky place to stay but was convenient, comfortable, and perfect for traveling with kids.

I booked this hotel for a get away with the kids. The property has seen better days but is still serviceable. The room was a good size with a loft which didn't really have enough privacy or allow the kids to sleep while other lights were on . The pool was nice enough with a great big water slide. The breakfast was quite basic. All in all a good value but could use some paint and some lighting updates and one or two hot items at the breakfast other than 1 waffle maker.

Great view from balcony, extra bed in loft a bonus. Always nice to receive free continental breakfast.

Large room,hot shower, nice river view, great A/C, free breakfast, quick drive to downtown

Easy access from highway but ask for a room on the back side or you’ll be listening to the trucks flying by through the night. Pool facilities are kid/family oriented- not a peaceful sit by the pool. Decently appointed room. Nice view of the River and mountains on the backside.

Great indoor waterpark and game room. The family suite with a loft is perfect for a family. The place

The beds were comfortable. Room was small. It says family suite, but that just means 3 beds, one in the loft. Only one chair, but not enough room for more. Didn't have enough towels, etc for 5 people, had to get more. Weren't many places to hang damp towels. Small bathroom (only one bathroom).

Located right off the highway with gas station & convenience store next door. Room was a good size although bathroom was very small. Bed & pillow comfy. Room had fridge and microwave, desk etc. some areas looking a bit tired but not too bad. The shower had very low pressure and therefore the water flow was very poor. The internet was very fast. By day you could hear the highway traffic but not bothered by it overnight. Overall quite satisfied.

This was my 3rd time staying at this hotel and sadly the upkeep has really gone downhill. The hotel looks rundown, and in need of a refresh/clean. The rooms are dirty, and worn. Our Tub was damaged, toilet cracked , Patio screen door ripped and off the tracks. All things that can be looked past, but the room itself was extremely dirty. Beds, sheets, counters, toilet and walls. Absolutely Terrible There is never anyone at the front desk and when you ring the bell, if someone does come, they look annoyed to assist, even when checking out. The pool is nice and the kids loved the slide. Very unfortunate to see such a nice property be neglected to this point.

I can’t say enough about the service we received during our week long stay at the Stanford during our daughter’s welling. Many relatives stayed there as well and were very happy with all services. The young girl at the front desk was amazing! She looked right after all my requests. She is a very professional when dealing with the public. She was very busy during our stay and she was very polite to all the customers and was a charm to see at the front desk. She deserves high praise and a big raise for her professionalism! Thank you so much and we will be back!!!!

Incredible customer service provided by Sandi at the front desk when the highway was closed and we weren’t sure if we would get to the hotel and if so, how late we would be. He was equally excellent when we arrived later that night.

Went to check in early as requested during a phone call but they weren’t able to accommodate, which I totally understand. Went to check in at 4:00pm, our room was still not ready. The hotel was not fully booked. The desk lady kept looking at the clock as if it was not quite 4:00pm. Said come back in 20 minutes. Finally got our room at 4:30pm.

Poor customer service, 4 days into our stay-I asked if our room could be cleaned and the toilet paper restocked. I asked at 9am and said we were leaving for a hike (could it please be done while we’re gone.) Got back to the hotel-no toilet paper. Asked again at 2pm-said we’d go to the pool to leave the room empty so they could clean it. Assured it would be done. Swam until 3:30 then went to check the room-still not done. Ask again and say please do it now! Sure, they’ll call housekeeping. Got changed at 4-still no toilet paper. Left for supper and when we got back the beds had been haphazardly made and there was toilet paper! The hotel would have been nice back when it was built. There hasn’t been enough upkeep and maintenance done over the years. We had a loft room which was old but clean. The upstairs was always hot and stuffy-even with the air conditioner on-it just isn’t adequate to reach the space. The elevator is always out of order, so we used the back staircase which smelt of a mix of mold, must and perm solution?! Very basic breakfast offered-toast,cereal and waffles. There is no staff at the breakfast area so you’re left moving empty coffee urns yourself or trying the front desk for help-which may or may not come. Probably okay if you just need it for one night-not good if you need any supplies restocked. Customer service isn’t their strong point. The kids enjoyed the pool and waterslide. The outdoor hot-tub is cracked in multiple places, with a rusty broken l

The young gal at the front desk was fantastic loved her personality, place was clean breakfast was good thankyou

Staff really need to be more friendly! Some of them seem to be put off that visitors are there. Not very friendly at all!

We loved the water slide, the restaurant and the breakfast was lovely! The service was lovely, staff was very accommodating! Thank you!!

The hotel is lovely and our room was great. The servers and front desk staff are very friendly and professional. We couldn't have asked for a better stay.b

Front desk service was excellent! Thank you.

Easy to find on the Crowsnest Hwy. Our room overlooked the river.

Great place to stay - good location!

Had a good time with the family staying here. Extremely close to the Fernie alpine ski resort, across the street from Nordic ski center too. It’s on the river and views were gorgeous. Continental breakfast was a nice perk. Kids loved the water slide of course. Decor simple and a bit dated but rooms were clean and beds comfortable. Overall a quirky place to stay but was convenient, comfortable, and perfect for traveling with kids.

A little out of town, not easy to walk into town, but this is a ski reaort so this is not an issue. The resturant was good, drinks as well.

Backing onto the river was lovely, could do the river walk. The restaurant was very nice, good food and atmosphere. Room was a good size with a little deck looking at the river. Had a fridge which was important and all the amenities you expect. Comfortable beds is what we are always looking for and these were very. Managed to soak in the outdoor hot tub which was great.

Beautiful views of the river from the property. Walking path into Fernie starts nearby.

Hotel is aging but is an enjoyable stay. All rooms but basement have balconies, staff is nice, attached pool and restaurant. Despite being a family hotel it was quiet at night. The highway side is a bit noisy but the back side has view of the river. Outside of Fernie but close to town. We’ve stayed twice and enjoyed it both times. The Indian restaurant is no longer part of the hotel despite it appearing in the Stanford website

near the highway , has a restaurant . has a gas station close by.

Large room,hot shower, nice river view, great A/C, free breakfast, quick drive to downtown

Easy access from highway but ask for a room on the back side or you’ll be listening to the trucks flying by through the night. Pool facilities are kid/family oriented- not a peaceful sit by the pool. Decently appointed room. Nice view of the River and mountains on the backside.

The onsite restaurant served exceptionally tasty, authentic Nepalese food. Highly recommend eating there.

New restaurant was very nice!

This is a an older hotel which shows a little bit of wear and tear. Our sink was cracked in places and clogged. There seems to be a lot of wear in the furniture and carpet. The website says that they have a really good Indian food restaurant which we were looking forward to visiting it turns out that the restaurant on the website no longer exists. They should update their website. The continental breakfast in the morning was uninspiring a little bit of bread and muffins and some yoghurt, cereal, juice and coffee

Good enough for a 3-Star stay. Continental breakfast was weak.

The family room layout was perfect for our family of 5. The kids enjoyed the waterslide and we enjoyed the hot tub (small and sometimes crowded). The hotel restaurant is a hidden gem that serves great food at reasonable prices. The free breakfast is ok, but leaves a little to be desired.

Hotel was nice and very clean. Beds were very comfortable. Breakfast was one of the most pathetic Continental Breakfasts I have ever experienced. The waffle maker was old and difficult to use and definitely needs to be replaced. The only source of protein were some hard boiled eggs.

Pool was a lot of fun! The restaurant was very good as well, would recommend.

Normally make a point to stay here as everything is pretty decent. Our whole family likes to go there This time tho the toilet was running constantly. There was garbage on the floor from previous occupants on floor under the bed. No screen on the balcony door. Also the breakfast was not good. Waffle maker was not working. Hard boiled eggs were off. No creamer for the coffee and no one around to refill things that were short. Maybe it was a one off

Loved it. Great pool and slide for kids (and dads!). The Indian restaurant intrigued me, the breakfast was good. Take a waffle to go.

Hotel is a bit tired and dated. Room was clean and serviceable but needing an update. Breakfast was shocking. Cereal with cardboard bowls and plastic cutlery. Milk from individual portions designed for coffee. A waffle maker that you had to make yourself, the automatic one was broken. Gluten free bread but no designated toaster so cross contamination is certain. Tables either rocking or with big wads of cardboard attempting to level them. Also a school trip using the hotel meant kids running up and down the corridors, shouting and banging on doors. Crucial question would I stay there again…….a resounding NO!