Sonesta Simply Suites Cleveland Westlake
73 $
/ Nacht
Ø-Preis September
Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen
73 $
/ Nacht
Ø-Preis September
Monatliche Durchschnittspreise
In Sonesta Simply Suites Cleveland Westlake liegt der Preis pro Nacht im günstigsten Monat (Dezember) durchschnittlich bei 69 $ und im teuersten Monat (August) bei 126 $, basierend auf den letzten 12 Monaten.
| Monat | Durchschnittspreis |
|---|---|
| Januar | 91 $ |
| Februar | 78 $ |
| März | 74 $ |
| April | 80 $ |
| Mai | 89 $ |
| Juni | 86 $ |
| Juli | 93 $ |
| August | 126 $ |
| September | 73 $ |
| Oktober | 75 $ |
| November | 74 $ |
| Dezember | 69 $ |
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Sep · 73 $
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Am teuersten: August (ca. 126 $)
Am günstigsten: Dezember (ca. 69 $)
Über diese Unterkunft
Nutz folgende Freizeiteinrichtung: Fitnessbereich (rund um die Uhr geöffnet). Du kannst aber auch den schönen Ausblick von folgenden Punkten genießen: Terrasse und Garten. Zu den Highlights, die dieses Hotel im Kolonialstil bietet, gehören ...
Annehmlichkeiten
Nutz folgende Freizeiteinrichtung: Fitnessbereich (rund um die Uhr geöffnet). Du kannst aber auch den schönen Ausblick von folgenden Punkten genießen: Terrasse und Garten. Zu den Highlights, die dieses Hotel im Kolonialstil bietet, gehören auch kostenloses WLAN, Unterstützung bei der Tourenplanung/beim Ticketerwerb und ein Picknickbereich.
Annehmlichkeiten für Geschäftsreisende
Zum Angebot gehören ein kostenloser Internetzugang per Kabel, ein Express-Check-out und eine Gepäckaufbewahrung. Wenn du eine Veranstaltung in Westlake planst, ist dieses Hotel eine gute Wahl, denn zu den 500 Quadratfuß (46 Quadratmeter) großen Veranstaltungsräumlichkeiten zählen Konferenzfläche und ein Tagungsraum. Vor Ort gibt es Folgendes: Parken ohne Service (kostenlos).
Gastronomie
Sonesta Simply Suites Cleveland Westlake hat eine Snackbar.
Zimmer
Fühl dich in einem der 104 Zimmer, die Küchen bieten, die über Kühlschränke und Mikrowellen verfügen, wie zu Hause. In deinem Zimmer findest du ein Pillowtop Bett; außerdem sind alle Zimmer mit Schlafsofas (Doppelbett) ausgestattet. Es gibt einen kostenfreien Internetzugang per Kabel und WLAN; 50-Zoll Smart-TVs mit Kabelempfang sorgen für Unterhaltung. Zur Austattung gehören Safes und Wasserkocher mit Kaffee-/Teezubehör sowie Telefone, mit denen du kostenlose Ortsgespräche führen kannst.
Standort
Sonesta Simply Suites Cleveland Westlake in Westlake (West Dover) ist nur 5 Minuten Fahrt entfernt von: Lake Erie und Crocker Park. Dieses Hotel ist 22,5 km von Cleveland Metroparks Zoo und 1,7 km von Regal Crocker Park entfernt.
Was ist in der Nähe?
Crocker Park(0.9 Meilen)
Regal Crocker Park(1.1 Meilen)
Huntington Reservation(1.9 Meilen)
Lake Erie(2 Meilen)
Lake Erie Nature & Science Center(2 Meilen)
Strand von Huntington(2.4 Meilen)
St John West Shore Family Health(2.6 Meilen)
Bay Lanes Bowling(2.7 Meilen)
Bradley Woods Reservation(2.8 Meilen)
Miller Nature Preserve(3.9 Meilen)
John Christ Winery(4.2 Meilen)
North Ridge Racket and Paddle(5.3 Meilen)
Westfield Great Northern Mall(6.1 Meilen)
Mercy Tri-City Medicine(6.3 Meilen)
Crushers Stadium(6.3 Meilen)
Flughafen Hopkins Intl. (CLE)(14.1 Meilen)
Flughafen Burke Lakefront (BKL)(17 Meilen)
Flughafen Cuyahoga County (CGF)(30.3 Meilen)
Parkmöglichkeiten
Pool
Informationsschalter für Ausflüge
Chemische Reinigung
Tennisplätze
Bankett-Ausstattung
Standort
30100 Clemens Road, West Dover, Ohio, USA
Crocker Park (0.9 Meilen)
Regal Crocker Park (1.1 Meilen)
Huntington Reservation (1.9 Meilen)
Lake Erie (2 Meilen)
Lake Erie Nature & Science Center (2 Meilen)
Strand von Huntington (2.4 Meilen)
Zimmeroptionen
12
Suite, 2 Schlafzimmer, Kamin
Zimmerdetails
1 Großes Doppelbett
und 2 Französische Doppelbetten
Anzahl Schlafplätze 6
700 ft²
KlimaanlageHeizungWLAN (kostenlos)Kamin
8
Studiosuite, 1 Queen-Bett, barrierearme Badewanne (Shower)
Zimmerdetails
1 Doppelbett
Anzahl Schlafplätze 3
400 ft²
KlimaanlageHeizungWLAN (kostenlos)
13
Studiosuite, 2 Queen-Betten
Zimmerdetails
2 Doppelbetten
Anzahl Schlafplätze 4
548 ft²
KlimaanlageHeizungWLAN (kostenlos)Kamin
12
Studiosuite, 1 King-Bett
Zimmerdetails
1 Großes Doppelbett
Anzahl Schlafplätze 3
504 ft²
KlimaanlageHeizungWLAN (kostenlos)
7
Studiosuite, 1 Queen-Bett, barrierearm, Kamin (Shower)
Zimmerdetails
1 Doppelbett
Anzahl Schlafplätze 3
400 ft²
KlimaanlageHeizungWLAN (kostenlos)
Gästebewertungen
7.3
Gut
Basierend auf 1.001 verifizierten Bewertungen
Wer übernachtet hier?
Geschäftlich
15%
Paar
25%
Familie
48%
Gruppe
6%
Alleinreisende
4%
Was Gäste sagen
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Im Sonesta Simply Suites Cleveland Westlake schätzen Gäste die geräumigen, apartmentähnlichen Suiten mit Küchen und die günstige Lage in der Nähe von Einkaufsmöglichkeiten und Autobahnen. Mehrere heben das freundliche Personal und die haustierfreundlichen Aufenthalte hervor, die sich gut für Familien oder längere Aufenthalte eignen.
Mehr erfahrenWar das hilfreich?
Was Gäste sagen
Im Sonesta Simply Suites Cleveland Westlake schätzen Gäste die geräumigen, apartmentähnlichen Suiten mit Küchen und die günstige Lage in der Nähe von Einkaufsmöglichkeiten und Autobahnen. Mehrere heben das freundliche Personal und die haustierfreundlichen Aufenthalte hervor, die sich gut für Familien oder längere Aufenthalte eignen.
Viele Bewertungen berichten jedoch über unbeständige Sauberkeit und starke Gerüche, sowie verschmutzte Teppiche und abgenutzte Möbel. Einrichtungen und Annehmlichkeiten stimmen oft nicht mit den Angaben überein, wobei der Außenpool häufig geschlossen, Kamine defekt und kein Frühstück angeboten wird. Die Öffnungszeiten der Rezeption sind nachts begrenzt, was zu verspäteten Check-ins, nicht beantworteten Anrufen, gelegentlichen kurzfristigen Stornierungen sowie unzureichend bestückten Küchen oder Handtüchern für die Anzahl der Gäste führt. Erwarten Sie kostengünstige, geräumige Unterkünfte mit Abstrichen bei Wartung, Personal und Zuverlässigkeit.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Leistungen
Die Außenanlagen sind unbeständig: Viele berichten, dass der Pool geschlossen oder leer ist und der Whirlpool/Basketballbereich außer Betrieb ist. Der Fitnessraum ist begrenzt und es gibt keinen Aufzug. Die Parkmöglichkeiten sind bequem, obwohl Gäste darauf hinweisen, dass Waschmaschinen und einige Kamine defekt sind.
Ähnliche Gästebewertungen
6
Sajeeb
13. März 2025
·
Aufenthalt am 5 Nächte
Okay so firstly there aren’t many hotels that have basically townhomes available so space wise this is a gem. However space is really the only thing this hotel has going for it. Our 3 bed room came on two floors, makes sense space wise. But no elevators so if you have a wheelchair or are unable to walk upstairs this is not the place for you. As soon as we walked in the smell of weed hit. Honestly I get it, it’s a hotel but then we saw the stains on the carpet and burn holes on the PLASTIC couch. Wow that was uncomfortable. The living room had a tv, along with one in the room with the 2 full beds, and the king upstairs, but NO REMOTES. Front desk was able to provide me with one remote, no big deal. After an outing we came back and my goodness the weed smell was now stronger than ever. I called about it, not really much help there. My assumption is the neighbor downstairs or next door smoked in the bathroom and the vent came right up to our room. Our third morning we were greeted with with the smoke alarm going off, without a reason. Nobody was using any appliances. It went off for about a minutes before stopping on its own. I called the front desk and the stated “maintenance isn’t here on Saturday. The manager is home.” I asked them to have the manager to call me. Ofcourse no such call came through. There is no turndown service, I get it, it’s not that kind of hotel. Trash wise, you have to take it over to the dumpster on your own. I do not recommend
Okay so firstly there aren’t many hotels that have basically townhomes available so space wise this is a gem. However space is really the only thing this hotel has going for it. Our 3 bed room came on two floors, makes sense space wise. But no elevators so if you have a wheelchair or are unable to walk upstairs this is not the place for you. As soon as we walked in the smell of weed hit. Honestly I get it, it’s a hotel but then we saw the stains on the carpet and burn holes on the PLASTIC couch. Wow that was uncomfortable. The living room had a tv, along with one in the room with the 2 full beds, and the king upstairs, but NO REMOTES. Front desk was able to provide me with one remote, no big deal. After an outing we came back and my goodness the weed smell was now stronger than ever. I called about it, not really much help there. My assumption is the neighbor downstairs or next door smoked in the bathroom and the vent came right up to our room. Our third morning we were greeted with with the smoke alarm going off, without a reason. Nobody was using any appliances. It went off for about a minutes before stopping on its own. I called the front desk and the stated “maintenance isn’t here on Saturday. The manager is home.” I asked them to have the manager to call me. Ofcourse no such call came through. There is no turndown service, I get it, it’s not that kind of hotel. Trash wise, you have to take it over to the dumpster on your own. I do not recommend
8
Howard
2. Juni 2025
·
Aufenthalt am 2 Nächte
The room was a lot more than I expected. The king bed was comfortable, the bedroom and bath linens were fresh and clean. The fireplace was a cozy bonus, and it was easy to turn on. The kitchen was easy to use and spacious. I enjoyed my stay, although I do wish that the pool was repaired and open.
The room was a lot more than I expected. The king bed was comfortable, the bedroom and bath linens were fresh and clean. The fireplace was a cozy bonus, and it was easy to turn on. The kitchen was easy to use and spacious. I enjoyed my stay, although I do wish that the pool was repaired and open.
10
Megan
23. Juli 2023
·
Clean, good parking, easy check in
Clean, good parking, easy check in
4
Brian
9. Aug. 2025
·
Aufenthalt am 7 Nächte
The Property is in serious need of refurbishment. I booked months ago, looked ok based on the images used. However on arrival it was a different story,we waited ages before anyone arrived at the desk to check us in. The stairs to the room were rotten, timbers needed replaced and painted. The room was not well equipped no glasses, cutlery, plates. No kettle to boil water. Cleanliness was another issue, windows dirty. Kitchen not clean either. Room had very bad smell. Door onto balcony lock was broken so could not be secured. Had to ask for towels a number of times and had to wait each time for ages at reception for anyone to turn up. Only two pillows on bed asked for another, after swearing male member of staff handed me a plastic bag with a pillow inside, no pillow cover. His attitude was awful, you do not swear at customers. Bins in grounds not emptied, watched raccoons pull food from bins. Swimming pool was out of use and looked like it had been for a long time, very disappointing in the middle of summer Would not recommend this property.
The Property is in serious need of refurbishment. I booked months ago, looked ok based on the images used. However on arrival it was a different story,we waited ages before anyone arrived at the desk to check us in. The stairs to the room were rotten, timbers needed replaced and painted. The room was not well equipped no glasses, cutlery, plates. No kettle to boil water. Cleanliness was another issue, windows dirty. Kitchen not clean either. Room had very bad smell. Door onto balcony lock was broken so could not be secured. Had to ask for towels a number of times and had to wait each time for ages at reception for anyone to turn up. Only two pillows on bed asked for another, after swearing male member of staff handed me a plastic bag with a pillow inside, no pillow cover. His attitude was awful, you do not swear at customers. Bins in grounds not emptied, watched raccoons pull food from bins. Swimming pool was out of use and looked like it had been for a long time, very disappointing in the middle of summer Would not recommend this property.
6
Ashley
26. Juni 2025
·
Aufenthalt am 1 Nacht
The room was nice but the rest of the services were not as advertised. We stayed the end of June and there was no water in the pool, there was no breakfast as advertised in the photos, there was coffee in the room and lobby but no coffee pots to brew it. This was just an overnight stay on our way to our destination so it served its purpose but with children we prefer a stay with a pool.
The room was nice but the rest of the services were not as advertised. We stayed the end of June and there was no water in the pool, there was no breakfast as advertised in the photos, there was coffee in the room and lobby but no coffee pots to brew it. This was just an overnight stay on our way to our destination so it served its purpose but with children we prefer a stay with a pool.
6
Todd
7. Juli 2024
·
Aufenthalt am 3 Nächte
Rooms are fine but aging. There are no elevators so if you have mobility issues be sure to get on the ground floor. Workout room very limited. Easy on/off I-90 and close to major dining/shopping area.
Rooms are fine but aging. There are no elevators so if you have mobility issues be sure to get on the ground floor. Workout room very limited. Easy on/off I-90 and close to major dining/shopping area.
6
Maureen
28. Mai 2024
·
Aufenthalt am 4 Nächte
We specifically wanted an extended stay unit and access to a pool. Pool was empty of water and no hot tub available for use. There were four of us parents and adult chilren celebrating a college graduation. There were not enough forks, spoons, plates, glasses, cups or bowls for meals. The kitchen and living room/ bedroom area was attractive. The carpeting was quite stained and the bathroom was quite dated. Next time i’ll book a better extended stay.
We specifically wanted an extended stay unit and access to a pool. Pool was empty of water and no hot tub available for use. There were four of us parents and adult chilren celebrating a college graduation. There were not enough forks, spoons, plates, glasses, cups or bowls for meals. The kitchen and living room/ bedroom area was attractive. The carpeting was quite stained and the bathroom was quite dated. Next time i’ll book a better extended stay.
4
Claudia
6. Sept. 2023
·
Aufenthalt am 7 Nächte
The property is run down. We stayed here last year and the hot tub was broken. Still broken. Washing machines did not work. The staff was helpful in getting my laundry done however. They stopped serving breakfast like last year with new owners. The internet was horrible. We cut out stay short because of that.
The property is run down. We stayed here last year and the hot tub was broken. Still broken. Washing machines did not work. The staff was helpful in getting my laundry done however. They stopped serving breakfast like last year with new owners. The internet was horrible. We cut out stay short because of that.
4
David
26. Aug. 2023
·
Aufenthalt am 3 Nächte
Not as advertised. No breakfast. Hot tub broken. Basketball rim broken. No regular housekeeping. Our unit had a drip from the bathroom ceiling, and there was no one on site to address the problem.
Not as advertised. No breakfast. Hot tub broken. Basketball rim broken. No regular housekeeping. Our unit had a drip from the bathroom ceiling, and there was no one on site to address the problem.
8
Alex
20. Juni 2024
·
Aufenthalt am 2 Nächte
Good value for the money. I would return but it is not without its faults. The good: Staff was friendly. It had a pool , and a mini play area for basketball and volleyball. Rooms were acceptably clean and there was a gas fireplace which was kind of cool/would be great in winter or even for those who wanted something more romantic, and the kitchen area was useful. The bad: Staff was there only from 8 am to 11 pm, there was not always coffee first thing in the morning, the pool had some annoyance with insects, sports equipment that was provided for free was not always there. The ugly: Not much. The bathtub/toilet area is tiny and the bathtub could use a grab bar for wheelchair/aged guests. Overall: Seriously, it is good value for your money. You get a large spacious room, a kitchenette, access to an outdoor pool, and the surrounding area had plenty of restaurants, shops and places to buy groceries. The place is not perfect but good value. I'd go back at the price.
Good value for the money. I would return but it is not without its faults. The good: Staff was friendly. It had a pool , and a mini play area for basketball and volleyball. Rooms were acceptably clean and there was a gas fireplace which was kind of cool/would be great in winter or even for those who wanted something more romantic, and the kitchen area was useful. The bad: Staff was there only from 8 am to 11 pm, there was not always coffee first thing in the morning, the pool had some annoyance with insects, sports equipment that was provided for free was not always there. The ugly: Not much. The bathtub/toilet area is tiny and the bathtub could use a grab bar for wheelchair/aged guests. Overall: Seriously, it is good value for your money. You get a large spacious room, a kitchenette, access to an outdoor pool, and the surrounding area had plenty of restaurants, shops and places to buy groceries. The place is not perfect but good value. I'd go back at the price.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Reinigung
Die Sauberkeit ist unbeständig, mit wiederholten Berichten über starke Gerüche, verschmutzte Teppiche und schlecht gereinigte Badezimmer; einige Gäste erwähnen Ungeziefer. Einige Aufenthalte wurden als sauber beschrieben.
Ähnliche Gästebewertungen
8
Howard
2. Juni 2025
·
Aufenthalt am 2 Nächte
The room was a lot more than I expected. The king bed was comfortable, the bedroom and bath linens were fresh and clean. The fireplace was a cozy bonus, and it was easy to turn on. The kitchen was easy to use and spacious. I enjoyed my stay, although I do wish that the pool was repaired and open.
The room was a lot more than I expected. The king bed was comfortable, the bedroom and bath linens were fresh and clean. The fireplace was a cozy bonus, and it was easy to turn on. The kitchen was easy to use and spacious. I enjoyed my stay, although I do wish that the pool was repaired and open.
2
Sharadha
31. Juli 2023
·
Aufenthalt am 1 Nacht
Worst suite I have even stayed in.. spiders, unclean bathroom, muddy floor, pathetic service at the front desk.. they should give me money for staying there..
Worst suite I have even stayed in.. spiders, unclean bathroom, muddy floor, pathetic service at the front desk.. they should give me money for staying there..
2
david
5. Apr. 2024
·
Aufenthalt am 1 Nacht
Room wasn’t ready & when we got in it was still very dirty. No hot water to take a shower. I’ve stayed here many years ago & was very pleased. I don’t know what happened to this place. But I will not stay again We could smell marijuana very strongly
Room wasn’t ready & when we got in it was still very dirty. No hot water to take a shower. I’ve stayed here many years ago & was very pleased. I don’t know what happened to this place. But I will not stay again We could smell marijuana very strongly
4
Brian
9. Aug. 2025
·
Aufenthalt am 7 Nächte
The Property is in serious need of refurbishment. I booked months ago, looked ok based on the images used. However on arrival it was a different story,we waited ages before anyone arrived at the desk to check us in. The stairs to the room were rotten, timbers needed replaced and painted. The room was not well equipped no glasses, cutlery, plates. No kettle to boil water. Cleanliness was another issue, windows dirty. Kitchen not clean either. Room had very bad smell. Door onto balcony lock was broken so could not be secured. Had to ask for towels a number of times and had to wait each time for ages at reception for anyone to turn up. Only two pillows on bed asked for another, after swearing male member of staff handed me a plastic bag with a pillow inside, no pillow cover. His attitude was awful, you do not swear at customers. Bins in grounds not emptied, watched raccoons pull food from bins. Swimming pool was out of use and looked like it had been for a long time, very disappointing in the middle of summer Would not recommend this property.
The Property is in serious need of refurbishment. I booked months ago, looked ok based on the images used. However on arrival it was a different story,we waited ages before anyone arrived at the desk to check us in. The stairs to the room were rotten, timbers needed replaced and painted. The room was not well equipped no glasses, cutlery, plates. No kettle to boil water. Cleanliness was another issue, windows dirty. Kitchen not clean either. Room had very bad smell. Door onto balcony lock was broken so could not be secured. Had to ask for towels a number of times and had to wait each time for ages at reception for anyone to turn up. Only two pillows on bed asked for another, after swearing male member of staff handed me a plastic bag with a pillow inside, no pillow cover. His attitude was awful, you do not swear at customers. Bins in grounds not emptied, watched raccoons pull food from bins. Swimming pool was out of use and looked like it had been for a long time, very disappointing in the middle of summer Would not recommend this property.
6
Kimberly
30. Juli 2023
·
Aufenthalt am 4 Nächte
When we first arrived there were no blankets and only 2 towels. No wash cloths for a family of 6. House keeping didn’t come in the entire 4 day stay so we had to go to the front desk to ask for basic materials like toilet paper. The rooms are updated but the closet doors in ours were broken and the tub was caulked to hole the tub handle on. Which isn’t secure so it kept falling out if it got bumped. The room was not swept and the bathroom had dead bugs and hair in it when we got there. I went in with a disinfectant before letting my kids shower. The one time we went to the pool there were a few unruly loud kids in it that made it difficult for our family to enjoy it.
When we first arrived there were no blankets and only 2 towels. No wash cloths for a family of 6. House keeping didn’t come in the entire 4 day stay so we had to go to the front desk to ask for basic materials like toilet paper. The rooms are updated but the closet doors in ours were broken and the tub was caulked to hole the tub handle on. Which isn’t secure so it kept falling out if it got bumped. The room was not swept and the bathroom had dead bugs and hair in it when we got there. I went in with a disinfectant before letting my kids shower. The one time we went to the pool there were a few unruly loud kids in it that made it difficult for our family to enjoy it.
2
Zahi
29. Mai 2024
·
Aufenthalt am 1 Nacht
Bugs on the bed
Bugs on the bed
4
Spencer
8. Mai 2023
·
Aufenthalt am 2 Nächte
Check in process was very slow. Once I arrived in room found hair in the bathtub, and hair in bathroom sink. Pillow cases and bed sheets were also soiled, I don’t think they were even changed from the previous guest.
Check in process was very slow. Once I arrived in room found hair in the bathtub, and hair in bathroom sink. Pillow cases and bed sheets were also soiled, I don’t think they were even changed from the previous guest.
2
Eyad
16. Okt. 2024
·
Aufenthalt am 4 Nächte
Terrible experience! We are not high-maintenance people and never changed a room but this hotel room smelled awful like it hadn’t been cleaned in days. We found dirt and hair in the bathroom/sink. The linens looked suspecious. We arrived at night planning to stay 4 nights but left the hotel first thing in the morning. The staff were not very helpful despite offering to change the room but we did not trust the hotel anymore after chatting with them. When we asked for a refund for the rest of the duration, they refused and didn't even offer partial refund any kind of compensation. Definitely would not recommend staying there!
Terrible experience! We are not high-maintenance people and never changed a room but this hotel room smelled awful like it hadn’t been cleaned in days. We found dirt and hair in the bathroom/sink. The linens looked suspecious. We arrived at night planning to stay 4 nights but left the hotel first thing in the morning. The staff were not very helpful despite offering to change the room but we did not trust the hotel anymore after chatting with them. When we asked for a refund for the rest of the duration, they refused and didn't even offer partial refund any kind of compensation. Definitely would not recommend staying there!
10
Jaime Minter
10. Apr. 2024
·
Aufenthalt am 4 Nächte
Great stay! Clean and quiet room. Just what we needed.
Great stay! Clean and quiet room. Just what we needed.
4
Laura
12. Okt. 2025
·
Aufenthalt am 1 Nacht
The property was like putting lipstick on a pig. Some updates to countertops and furniture, but the carpet was shot and full of stains. Additionally there were holes in the closet door as well as in the shower ceiling on the lower level bathroom. No toilet paper holder and we found things that weren’t cleaned like a half drank Coke in the fridge. There was also a strong horrible smell as soon as we entered the unit that smelt like a mix between smoke and mildew. We were so tired from traveling that we bought fabreeze air freshener spray to deal with it for our one night there. We left early before the sun rose to get out of there. Not sure why there was a $250 deposit hold for a place like this. Spend a little more money and stay somewhere else.
The property was like putting lipstick on a pig. Some updates to countertops and furniture, but the carpet was shot and full of stains. Additionally there were holes in the closet door as well as in the shower ceiling on the lower level bathroom. No toilet paper holder and we found things that weren’t cleaned like a half drank Coke in the fridge. There was also a strong horrible smell as soon as we entered the unit that smelt like a mix between smoke and mildew. We were so tired from traveling that we bought fabreeze air freshener spray to deal with it for our one night there. We left early before the sun rose to get out of there. Not sure why there was a $250 deposit hold for a place like this. Spend a little more money and stay somewhere else.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Zimmer
Die Suiten sind geräumig und verfügen über eine voll ausgestattete Küche und komfortable Betten, aber die Einrichtung ist veraltet, die Möbel können abgenutzt sein und mehrere Kamine funktionierten nicht. Lärm von oben ist eine häufige Beschwerde, und mehrstöckige Wohneinheiten haben keinen Aufzugszugang.
Ähnliche Gästebewertungen
6
Sajeeb
13. März 2025
·
Aufenthalt am 5 Nächte
Okay so firstly there aren’t many hotels that have basically townhomes available so space wise this is a gem. However space is really the only thing this hotel has going for it. Our 3 bed room came on two floors, makes sense space wise. But no elevators so if you have a wheelchair or are unable to walk upstairs this is not the place for you. As soon as we walked in the smell of weed hit. Honestly I get it, it’s a hotel but then we saw the stains on the carpet and burn holes on the PLASTIC couch. Wow that was uncomfortable. The living room had a tv, along with one in the room with the 2 full beds, and the king upstairs, but NO REMOTES. Front desk was able to provide me with one remote, no big deal. After an outing we came back and my goodness the weed smell was now stronger than ever. I called about it, not really much help there. My assumption is the neighbor downstairs or next door smoked in the bathroom and the vent came right up to our room. Our third morning we were greeted with with the smoke alarm going off, without a reason. Nobody was using any appliances. It went off for about a minutes before stopping on its own. I called the front desk and the stated “maintenance isn’t here on Saturday. The manager is home.” I asked them to have the manager to call me. Ofcourse no such call came through. There is no turndown service, I get it, it’s not that kind of hotel. Trash wise, you have to take it over to the dumpster on your own. I do not recommend
Okay so firstly there aren’t many hotels that have basically townhomes available so space wise this is a gem. However space is really the only thing this hotel has going for it. Our 3 bed room came on two floors, makes sense space wise. But no elevators so if you have a wheelchair or are unable to walk upstairs this is not the place for you. As soon as we walked in the smell of weed hit. Honestly I get it, it’s a hotel but then we saw the stains on the carpet and burn holes on the PLASTIC couch. Wow that was uncomfortable. The living room had a tv, along with one in the room with the 2 full beds, and the king upstairs, but NO REMOTES. Front desk was able to provide me with one remote, no big deal. After an outing we came back and my goodness the weed smell was now stronger than ever. I called about it, not really much help there. My assumption is the neighbor downstairs or next door smoked in the bathroom and the vent came right up to our room. Our third morning we were greeted with with the smoke alarm going off, without a reason. Nobody was using any appliances. It went off for about a minutes before stopping on its own. I called the front desk and the stated “maintenance isn’t here on Saturday. The manager is home.” I asked them to have the manager to call me. Ofcourse no such call came through. There is no turndown service, I get it, it’s not that kind of hotel. Trash wise, you have to take it over to the dumpster on your own. I do not recommend
8
VINCENT M.
31. Jan. 2025
·
Aufenthalt am 1 Nacht
Noisy upstairs All night walking by Big Foot! Fireplace inoperable, not soap or shampoo in shower containers!
Noisy upstairs All night walking by Big Foot! Fireplace inoperable, not soap or shampoo in shower containers!
8
Talena
3. Dez. 2024
·
Aufenthalt am 1 Nacht
We booked this last minute when we needed another night closer to home, but couldn’t get all the way home. It was so nice to have a full kitchen space and a living room area separate from the beds. If we are in the area again, we will definitely be renting another! Great price for a small ‘apartment style’. I’ll be looking for similar in the future!
We booked this last minute when we needed another night closer to home, but couldn’t get all the way home. It was so nice to have a full kitchen space and a living room area separate from the beds. If we are in the area again, we will definitely be renting another! Great price for a small ‘apartment style’. I’ll be looking for similar in the future!
8
Sarah
3. Feb. 2025
·
Aufenthalt am 1 Nacht
The room was excellent and the beds were comfortable. I enjoyed the fireplace on such a cold night. The only thing I didn't enjoy was the noise from the people upstairs, they had a dog running around all night. The staff at the front desk were friendly as well. I would definitely stay here again.
The room was excellent and the beds were comfortable. I enjoyed the fireplace on such a cold night. The only thing I didn't enjoy was the noise from the people upstairs, they had a dog running around all night. The staff at the front desk were friendly as well. I would definitely stay here again.
6
Doug
21. Aug. 2024
·
Aufenthalt am 28 Nächte
Generally, my stay was fine, but the couch in the room was in terrible condition and I refused to sit on it. I tried to upload it for this review but was unable to. Outside the door and the steps leading up to the room were in dire need of painting and repair
Generally, my stay was fine, but the couch in the room was in terrible condition and I refused to sit on it. I tried to upload it for this review but was unable to. Outside the door and the steps leading up to the room were in dire need of painting and repair
8
Juan
9. Aug. 2024
·
Aufenthalt am 2 Nächte
Overall this was a very good stay. The room was spacious, the bed was comfortable and the kitchen was a plus. although we kept hearing a beep coming from somewhere and couldn't find it until check the dishwasher and had to reset it to stop the noise. We also comeback from and event downtown and could smell gas when we walking in the room. We told the person upfront about it and they said they would send Maintenance but they never arrived. Other than that very good stay. Not to far from Stadium, Downtown and close to crooker park!
Overall this was a very good stay. The room was spacious, the bed was comfortable and the kitchen was a plus. although we kept hearing a beep coming from somewhere and couldn't find it until check the dishwasher and had to reset it to stop the noise. We also comeback from and event downtown and could smell gas when we walking in the room. We told the person upfront about it and they said they would send Maintenance but they never arrived. Other than that very good stay. Not to far from Stadium, Downtown and close to crooker park!
6
Todd
7. Juli 2024
·
Aufenthalt am 3 Nächte
Rooms are fine but aging. There are no elevators so if you have mobility issues be sure to get on the ground floor. Workout room very limited. Easy on/off I-90 and close to major dining/shopping area.
Rooms are fine but aging. There are no elevators so if you have mobility issues be sure to get on the ground floor. Workout room very limited. Easy on/off I-90 and close to major dining/shopping area.
8
Jose
13. Feb. 2023
·
Aufenthalt am 1 Nacht
The room was big, very spacious but there were no blankets in the room only sheets and we were cold. It was clean but could use some updating. Great location and the staff were super friendly.
The room was big, very spacious but there were no blankets in the room only sheets and we were cold. It was clean but could use some updating. Great location and the staff were super friendly.
10
Lisa
9. Apr. 2024
·
Aufenthalt am 2 Nächte
We booked a King loft suite a year ago at a very reasonable rate for my husband and I and our 3 college student sons to stay before and after the eclipse. Unfortunately, the property had sustained a fire since we booked which limited the availability of the loft suites, so they were able to upgrade us to 2 king suites. We had a nice and quiet stay and slept very well in the king bed. We loved having the kitchenette to eat our delivery meals and save our leftovers. It was a nice space to play cards at the table. We also enjoyed the fireplace to make things extra warm and cozy. Sonesta ES Suites is the way to go if you're in this area. Restaurants and shopping are minutes away.
We booked a King loft suite a year ago at a very reasonable rate for my husband and I and our 3 college student sons to stay before and after the eclipse. Unfortunately, the property had sustained a fire since we booked which limited the availability of the loft suites, so they were able to upgrade us to 2 king suites. We had a nice and quiet stay and slept very well in the king bed. We loved having the kitchenette to eat our delivery meals and save our leftovers. It was a nice space to play cards at the table. We also enjoyed the fireplace to make things extra warm and cozy. Sonesta ES Suites is the way to go if you're in this area. Restaurants and shopping are minutes away.
10
Robert
21. Feb. 2025
·
Aufenthalt am 2 Nächte
Good wi-fi and comfortable beds
Good wi-fi and comfortable beds
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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Dienstleistung
Der Service ist uneinheitlich: Viele loben das freundliche, hilfsbereite Personal, doch zahlreiche Bewertungen nennen begrenzte Nachtportierzeiten, langsame oder ausbleibende Antworten, Check-in-Verzögerungen sowie gelegentliche Überbuchungen oder Stornierungen.
Ähnliche Gästebewertungen
4
TIFFANY
29. Juli 2025
·
Aufenthalt am 4 Nächte
Had to wait 20 mins for someo e to show up at front desk to check in. Ftont desk gave another lady a key to our room by mistake and she just walked right in. No silverware, bowls and only 2 glasses.
Had to wait 20 mins for someo e to show up at front desk to check in. Ftont desk gave another lady a key to our room by mistake and she just walked right in. No silverware, bowls and only 2 glasses.
2
Mollie
6. März 2025
·
Aufenthalt am 1 Nacht
I didn’t get to check in, as they called to tell me tbey closed at 11 pm and we can’t check in after that. So I paid for a hotel I couldn’t stay at, and Expedia customer service was unhelpful in this.
I didn’t get to check in, as they called to tell me tbey closed at 11 pm and we can’t check in after that. So I paid for a hotel I couldn’t stay at, and Expedia customer service was unhelpful in this.
10
Consuelo
20. Okt. 2025
·
Aufenthalt am 1 Nacht
We only stayed one night to catch a flight but very impressed. Except the information on hotels.com doesn’t indicate the front desk closes at 10 and if you don’t check in by then toy may not get your room. The full kitchen and comfortable room made up for that though.
We only stayed one night to catch a flight but very impressed. Except the information on hotels.com doesn’t indicate the front desk closes at 10 and if you don’t check in by then toy may not get your room. The full kitchen and comfortable room made up for that though.
4
Brian
9. Aug. 2025
·
Aufenthalt am 7 Nächte
The Property is in serious need of refurbishment. I booked months ago, looked ok based on the images used. However on arrival it was a different story,we waited ages before anyone arrived at the desk to check us in. The stairs to the room were rotten, timbers needed replaced and painted. The room was not well equipped no glasses, cutlery, plates. No kettle to boil water. Cleanliness was another issue, windows dirty. Kitchen not clean either. Room had very bad smell. Door onto balcony lock was broken so could not be secured. Had to ask for towels a number of times and had to wait each time for ages at reception for anyone to turn up. Only two pillows on bed asked for another, after swearing male member of staff handed me a plastic bag with a pillow inside, no pillow cover. His attitude was awful, you do not swear at customers. Bins in grounds not emptied, watched raccoons pull food from bins. Swimming pool was out of use and looked like it had been for a long time, very disappointing in the middle of summer Would not recommend this property.
The Property is in serious need of refurbishment. I booked months ago, looked ok based on the images used. However on arrival it was a different story,we waited ages before anyone arrived at the desk to check us in. The stairs to the room were rotten, timbers needed replaced and painted. The room was not well equipped no glasses, cutlery, plates. No kettle to boil water. Cleanliness was another issue, windows dirty. Kitchen not clean either. Room had very bad smell. Door onto balcony lock was broken so could not be secured. Had to ask for towels a number of times and had to wait each time for ages at reception for anyone to turn up. Only two pillows on bed asked for another, after swearing male member of staff handed me a plastic bag with a pillow inside, no pillow cover. His attitude was awful, you do not swear at customers. Bins in grounds not emptied, watched raccoons pull food from bins. Swimming pool was out of use and looked like it had been for a long time, very disappointing in the middle of summer Would not recommend this property.
2
Jessica
11. Dez. 2022
·
Aufenthalt am 1 Nacht
Took hours to get checked in (I mean that literally), after check in I realized they gave us the wrong kind of rooms. Finally got to the first room (we had 7 reserved) and it had a VERY obvious gad leak. Attempted to call the front desk 6 times then went down to beat on the locked door of the lobby. No one ever came.Had to stick a bunch of people in one room becasue no one was there to get us a new room. Then had to end up calling the police for a noise complaint due to screaming teenagers outside. And this all happened AFTER 1am since it took so long to check in. On a bright note the police department has an extremely fast turn aroumd time. Worst stay I've ever had.
Took hours to get checked in (I mean that literally), after check in I realized they gave us the wrong kind of rooms. Finally got to the first room (we had 7 reserved) and it had a VERY obvious gad leak. Attempted to call the front desk 6 times then went down to beat on the locked door of the lobby. No one ever came.Had to stick a bunch of people in one room becasue no one was there to get us a new room. Then had to end up calling the police for a noise complaint due to screaming teenagers outside. And this all happened AFTER 1am since it took so long to check in. On a bright note the police department has an extremely fast turn aroumd time. Worst stay I've ever had.
10
Marie
18. Aug. 2023
·
Aufenthalt am 4 Nächte
While my home was undergoing renovations, I booked four nights at this cozy suite for my family. The two queen was spacious and had a kitchen that was very important. Our home was not ready after four days so we needed to extend our stay. Realizing there were no rooms available was very troubling. However, Lisa was very determined to help us with our situation and was able to extend us three more nights in the same suite. Throughout our stay we notice Lisa working around the clock at the front desk, pool area, laundry; everywhere. There was even a time she put on a security hat and bounce someone in order to protect her other guest 👮... At one point returning from dinner we witnessed Lisa assisting a guest that recently had surgery; from the vehicle into their suite. Now that is great customer service worth mentioning. The staff was very kind to my children and helpful as well but definitely want to recognize Lisa for going above and beyond. I do recommend this for a stay in a situation similar to mine. And encourage all guest to be considerate and turn in the towels...
While my home was undergoing renovations, I booked four nights at this cozy suite for my family. The two queen was spacious and had a kitchen that was very important. Our home was not ready after four days so we needed to extend our stay. Realizing there were no rooms available was very troubling. However, Lisa was very determined to help us with our situation and was able to extend us three more nights in the same suite. Throughout our stay we notice Lisa working around the clock at the front desk, pool area, laundry; everywhere. There was even a time she put on a security hat and bounce someone in order to protect her other guest 👮... At one point returning from dinner we witnessed Lisa assisting a guest that recently had surgery; from the vehicle into their suite. Now that is great customer service worth mentioning. The staff was very kind to my children and helpful as well but definitely want to recognize Lisa for going above and beyond. I do recommend this for a stay in a situation similar to mine. And encourage all guest to be considerate and turn in the towels...
10
Robert
28. Juni 2025
·
Aufenthalt am 3 Nächte
Second time we stayed here. It's quiet, clean and staff is very friendly and helpful.
Second time we stayed here. It's quiet, clean and staff is very friendly and helpful.
10
Drondric
21. Mai 2024
·
Aufenthalt am 2 Nächte
I was initially impressed with enthusiasm, communication skills, and professional demeanor when I arrived to retrieve my reservation I am delighted to be writing this whoever that young man was the representative Front desk worker was I watch him handle a angry customer on the phone also check me and my family in and handle the 3 guest behind me you can tell that he is very reliable, dedicated, and eternally upbeat. His ability to calm angry or frustrated customers is unparalleled, and it is because of his excellence in this area that I repeatedly return to this hotel we need more people like him Without a doubt, I confidently recommend Sonesta es suits to all
I was initially impressed with enthusiasm, communication skills, and professional demeanor when I arrived to retrieve my reservation I am delighted to be writing this whoever that young man was the representative Front desk worker was I watch him handle a angry customer on the phone also check me and my family in and handle the 3 guest behind me you can tell that he is very reliable, dedicated, and eternally upbeat. His ability to calm angry or frustrated customers is unparalleled, and it is because of his excellence in this area that I repeatedly return to this hotel we need more people like him Without a doubt, I confidently recommend Sonesta es suits to all
2
Jihad
15. Mai 2023
·
Lobby is closed form 11pm to 6am u can't check in you will be stock out there till the morning
Lobby is closed form 11pm to 6am u can't check in you will be stock out there till the morning
6
Elizabeth
14. Sept. 2024
·
Aufenthalt am 2 Nächte
Property not kept up with regular maintenance. Front desk is not responsive.
Property not kept up with regular maintenance. Front desk is not responsive.
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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Standort
Günstig gelegen in der Nähe von Autobahnen, Einkaufsmöglichkeiten und Restaurants; mehrere fanden es ruhig.
Ähnliche Gästebewertungen
8
Kari
29. Juli 2024
·
Aufenthalt am 1 Nacht
Stayed here as a stop over on our way to Buffalo. Location was great (off the highway and close to eating options). Room was large and although it was a suite, it didn’t have any cups for the in room coffee maker (or any cups, plates, etc). Door was difficult to open and another guest said it was because it was “kicked in” by someone (which was unsettling). We eventually got in the room and it locked ok. Would stay again because of the location.
Stayed here as a stop over on our way to Buffalo. Location was great (off the highway and close to eating options). Room was large and although it was a suite, it didn’t have any cups for the in room coffee maker (or any cups, plates, etc). Door was difficult to open and another guest said it was because it was “kicked in” by someone (which was unsettling). We eventually got in the room and it locked ok. Would stay again because of the location.
8
Juan
9. Aug. 2024
·
Aufenthalt am 2 Nächte
Overall this was a very good stay. The room was spacious, the bed was comfortable and the kitchen was a plus. although we kept hearing a beep coming from somewhere and couldn't find it until check the dishwasher and had to reset it to stop the noise. We also comeback from and event downtown and could smell gas when we walking in the room. We told the person upfront about it and they said they would send Maintenance but they never arrived. Other than that very good stay. Not to far from Stadium, Downtown and close to crooker park!
Overall this was a very good stay. The room was spacious, the bed was comfortable and the kitchen was a plus. although we kept hearing a beep coming from somewhere and couldn't find it until check the dishwasher and had to reset it to stop the noise. We also comeback from and event downtown and could smell gas when we walking in the room. We told the person upfront about it and they said they would send Maintenance but they never arrived. Other than that very good stay. Not to far from Stadium, Downtown and close to crooker park!
6
Todd
7. Juli 2024
·
Aufenthalt am 3 Nächte
Rooms are fine but aging. There are no elevators so if you have mobility issues be sure to get on the ground floor. Workout room very limited. Easy on/off I-90 and close to major dining/shopping area.
Rooms are fine but aging. There are no elevators so if you have mobility issues be sure to get on the ground floor. Workout room very limited. Easy on/off I-90 and close to major dining/shopping area.
6
Ronald
7. Aug. 2023
·
Aufenthalt am 2 Nächte
It was very clean. Everything was in good working order. The wooden stairs were showing a lot of deterioration. The soap dispensers were nearly empty and there was no extra toilet paper in the room and no paper towels. Kitchen silverware had one fork and three knives but everything else was well stocked. No coffee maker. Good location and quite. Would stay here again except we would inspect the room for lacking items before they close up for the night.
It was very clean. Everything was in good working order. The wooden stairs were showing a lot of deterioration. The soap dispensers were nearly empty and there was no extra toilet paper in the room and no paper towels. Kitchen silverware had one fork and three knives but everything else was well stocked. No coffee maker. Good location and quite. Would stay here again except we would inspect the room for lacking items before they close up for the night.
8
Thomas
12. Juni 2023
·
Aufenthalt am 2 Nächte
Location was good. Staff nice. Hotel good but past it’s prime.
Location was good. Staff nice. Hotel good but past it’s prime.
8
Jose
13. Feb. 2023
·
Aufenthalt am 1 Nacht
The room was big, very spacious but there were no blankets in the room only sheets and we were cold. It was clean but could use some updating. Great location and the staff were super friendly.
The room was big, very spacious but there were no blankets in the room only sheets and we were cold. It was clean but could use some updating. Great location and the staff were super friendly.
10
Lisa
9. Apr. 2024
·
Aufenthalt am 2 Nächte
We booked a King loft suite a year ago at a very reasonable rate for my husband and I and our 3 college student sons to stay before and after the eclipse. Unfortunately, the property had sustained a fire since we booked which limited the availability of the loft suites, so they were able to upgrade us to 2 king suites. We had a nice and quiet stay and slept very well in the king bed. We loved having the kitchenette to eat our delivery meals and save our leftovers. It was a nice space to play cards at the table. We also enjoyed the fireplace to make things extra warm and cozy. Sonesta ES Suites is the way to go if you're in this area. Restaurants and shopping are minutes away.
We booked a King loft suite a year ago at a very reasonable rate for my husband and I and our 3 college student sons to stay before and after the eclipse. Unfortunately, the property had sustained a fire since we booked which limited the availability of the loft suites, so they were able to upgrade us to 2 king suites. We had a nice and quiet stay and slept very well in the king bed. We loved having the kitchenette to eat our delivery meals and save our leftovers. It was a nice space to play cards at the table. We also enjoyed the fireplace to make things extra warm and cozy. Sonesta ES Suites is the way to go if you're in this area. Restaurants and shopping are minutes away.
8
kelly
9. März 2025
·
Aufenthalt am 2 Nächte
Clean and quiet location but close to many shopping and eating options
Clean and quiet location but close to many shopping and eating options
8
Zayvion
13. Dez. 2023
·
Aufenthalt am 2 Nächte
Everyone was nice & it was very convenient to crocker park shopping center.
Everyone was nice & it was very convenient to crocker park shopping center.
6
Elizabeth
8. Aug. 2023
·
Aufenthalt am 3 Nächte
Good for staying with a dog. Nice grounds and neighborhood. Otherwise an average hotel.
Good for staying with a dog. Nice grounds and neighborhood. Otherwise an average hotel.
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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Gastronomie
Es wird kein Frühstück angeboten, obwohl dies in einigen Angeboten von Drittanbietern angegeben ist; der Lobby-Kaffee kann unbeständig sein. Die Küchen in den Zimmern unterstützen die Selbstversorgung.
Ähnliche Gästebewertungen
6
emilie
9. Dez. 2024
·
Aufenthalt am 2 Nächte
We booked our room through Expedia. Don’t fall for the same trap if prompted to pay additional fees for breakfast. We did, only to find out the hotel hasn’t offered breakfast since 2019. Our stay at the hotel otherwise was fine. The room was clean, but showed its age. There were pet stains in a few places on the carpet and some big splash stains on the curtains. For the price, we weren’t expecting a five star hotel so it was just fine and convenient for what we were doing in Cleveland.
We booked our room through Expedia. Don’t fall for the same trap if prompted to pay additional fees for breakfast. We did, only to find out the hotel hasn’t offered breakfast since 2019. Our stay at the hotel otherwise was fine. The room was clean, but showed its age. There were pet stains in a few places on the carpet and some big splash stains on the curtains. For the price, we weren’t expecting a five star hotel so it was just fine and convenient for what we were doing in Cleveland.
4
emmett
13. Apr. 2024
·
Aufenthalt am 1 Nacht
The accomodations were fine, but, we were told we would have a hot breakfast and there was nothing. The reviews said the breakfast was good and it still says so on their site. They said the inn was under new ownership and price reductions had been given. We prepaid for our room at the time of the reservation and have seen no credit back to our card. Based on these circumstances, we would not return to this facility.
The accomodations were fine, but, we were told we would have a hot breakfast and there was nothing. The reviews said the breakfast was good and it still says so on their site. They said the inn was under new ownership and price reductions had been given. We prepaid for our room at the time of the reservation and have seen no credit back to our card. Based on these circumstances, we would not return to this facility.
6
Ashley
26. Juni 2025
·
Aufenthalt am 1 Nacht
The room was nice but the rest of the services were not as advertised. We stayed the end of June and there was no water in the pool, there was no breakfast as advertised in the photos, there was coffee in the room and lobby but no coffee pots to brew it. This was just an overnight stay on our way to our destination so it served its purpose but with children we prefer a stay with a pool.
The room was nice but the rest of the services were not as advertised. We stayed the end of June and there was no water in the pool, there was no breakfast as advertised in the photos, there was coffee in the room and lobby but no coffee pots to brew it. This was just an overnight stay on our way to our destination so it served its purpose but with children we prefer a stay with a pool.
2
Elizabeth
16. Juli 2023
·
Aufenthalt am 3 Nächte
We've stayed at this hotel twice before. It's progressively gone down hill. Our first experience was great, our second visit was so-so, but during covid so we gave them another chance. This time it was the worst hotel I've ever stayed at. To start with their lobby is not staffed overnight from 11pm to 8am, but they have a quiet policy from 10pm to 7am. The guests seem to know this because it got rather noisy each night about 11pm (e.g. loud music outside, someone running sprints in the room above us, etc.). Then there was no toilet paper in our room and only 2 towels for a room that is supposed to sleep 4 (maybe 6 if you include the sofa bed). Also our bath tub was dirty, and the kitchen set up was lacking. It seemed that as things were lost or broken they didn't replace them or they replaced them cheaply - there were a few pieces of silverware and several pieces of plasticware in the drawer When I called to ask about the toilet paper, they asked me to come to the front desk to get it. I stopped by the next day for more towels and was asked to return the 2 that I already had so that they knew I wasn't stealing them... I objected since we actually had 6 people in our room. The front desk employee finally conceded that we could keep the towels when I informed her that we did indeed have 6 people in our room. I also want to mention that this hotel no longer serves breakfast. This was technically my fault for not checking, but I just assumed they did since they had in the past.
We've stayed at this hotel twice before. It's progressively gone down hill. Our first experience was great, our second visit was so-so, but during covid so we gave them another chance. This time it was the worst hotel I've ever stayed at. To start with their lobby is not staffed overnight from 11pm to 8am, but they have a quiet policy from 10pm to 7am. The guests seem to know this because it got rather noisy each night about 11pm (e.g. loud music outside, someone running sprints in the room above us, etc.). Then there was no toilet paper in our room and only 2 towels for a room that is supposed to sleep 4 (maybe 6 if you include the sofa bed). Also our bath tub was dirty, and the kitchen set up was lacking. It seemed that as things were lost or broken they didn't replace them or they replaced them cheaply - there were a few pieces of silverware and several pieces of plasticware in the drawer When I called to ask about the toilet paper, they asked me to come to the front desk to get it. I stopped by the next day for more towels and was asked to return the 2 that I already had so that they knew I wasn't stealing them... I objected since we actually had 6 people in our room. The front desk employee finally conceded that we could keep the towels when I informed her that we did indeed have 6 people in our room. I also want to mention that this hotel no longer serves breakfast. This was technically my fault for not checking, but I just assumed they did since they had in the past.
6
Tony
8. Okt. 2023
·
Aufenthalt am 2 Nächte
Came to Cleveland for a family trip. Check in was fine. No thrills, so don't come here expecting free breakfast, etc. Front lobby is closed between 11 pm and 8 am. If you don't show before 11 pm, they cancel your room. Our first room was disgusting. Beds were made, but there was hair everywhere, food on the tables and it smelled. Clearly had not been cleaned. Called front desk, lady was very nice and she gave us a new room. New room was much better. Very outdated (funiture, carpet, curtains) and still weird smells. Beds were comfy, looks like bathrooms and kitchen have had some updates. Sunday morning, we had somone doing work outside our bedroom window. Kind of weird, you would think they would wait until after 11 when we check out. Not sure I would go back, but I did love the layout and extra space for 5 people.
Came to Cleveland for a family trip. Check in was fine. No thrills, so don't come here expecting free breakfast, etc. Front lobby is closed between 11 pm and 8 am. If you don't show before 11 pm, they cancel your room. Our first room was disgusting. Beds were made, but there was hair everywhere, food on the tables and it smelled. Clearly had not been cleaned. Called front desk, lady was very nice and she gave us a new room. New room was much better. Very outdated (funiture, carpet, curtains) and still weird smells. Beds were comfy, looks like bathrooms and kitchen have had some updates. Sunday morning, we had somone doing work outside our bedroom window. Kind of weird, you would think they would wait until after 11 when we check out. Not sure I would go back, but I did love the layout and extra space for 5 people.
4
Claudia
6. Sept. 2023
·
Aufenthalt am 7 Nächte
The property is run down. We stayed here last year and the hot tub was broken. Still broken. Washing machines did not work. The staff was helpful in getting my laundry done however. They stopped serving breakfast like last year with new owners. The internet was horrible. We cut out stay short because of that.
The property is run down. We stayed here last year and the hot tub was broken. Still broken. Washing machines did not work. The staff was helpful in getting my laundry done however. They stopped serving breakfast like last year with new owners. The internet was horrible. We cut out stay short because of that.
4
David
26. Aug. 2023
·
Aufenthalt am 3 Nächte
Not as advertised. No breakfast. Hot tub broken. Basketball rim broken. No regular housekeeping. Our unit had a drip from the bathroom ceiling, and there was no one on site to address the problem.
Not as advertised. No breakfast. Hot tub broken. Basketball rim broken. No regular housekeeping. Our unit had a drip from the bathroom ceiling, and there was no one on site to address the problem.
6
Kenya
13. Feb. 2023
·
Aufenthalt am 1 Nacht
The room was clean but needs major updates ! They also false advertised free breakfast ! There is no breakfast
The room was clean but needs major updates ! They also false advertised free breakfast ! There is no breakfast
4
Matthew
4. Aug. 2024
·
Aufenthalt am 2 Nächte
Not enough bedding. Lobby limited availability. Coffee rarely available
Not enough bedding. Lobby limited availability. Coffee rarely available
8
Alex
20. Juni 2024
·
Aufenthalt am 2 Nächte
Good value for the money. I would return but it is not without its faults. The good: Staff was friendly. It had a pool , and a mini play area for basketball and volleyball. Rooms were acceptably clean and there was a gas fireplace which was kind of cool/would be great in winter or even for those who wanted something more romantic, and the kitchen area was useful. The bad: Staff was there only from 8 am to 11 pm, there was not always coffee first thing in the morning, the pool had some annoyance with insects, sports equipment that was provided for free was not always there. The ugly: Not much. The bathtub/toilet area is tiny and the bathtub could use a grab bar for wheelchair/aged guests. Overall: Seriously, it is good value for your money. You get a large spacious room, a kitchenette, access to an outdoor pool, and the surrounding area had plenty of restaurants, shops and places to buy groceries. The place is not perfect but good value. I'd go back at the price.
Good value for the money. I would return but it is not without its faults. The good: Staff was friendly. It had a pool , and a mini play area for basketball and volleyball. Rooms were acceptably clean and there was a gas fireplace which was kind of cool/would be great in winter or even for those who wanted something more romantic, and the kitchen area was useful. The bad: Staff was there only from 8 am to 11 pm, there was not always coffee first thing in the morning, the pool had some annoyance with insects, sports equipment that was provided for free was not always there. The ugly: Not much. The bathtub/toilet area is tiny and the bathtub could use a grab bar for wheelchair/aged guests. Overall: Seriously, it is good value for your money. You get a large spacious room, a kitchenette, access to an outdoor pool, and the surrounding area had plenty of restaurants, shops and places to buy groceries. The place is not perfect but good value. I'd go back at the price.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
2
Rudy
vor 2 Wochen
·
Aufenthalt am 1 Nacht
Todo Estaba Muy Bien Hasta Que Vimos Que En Todas Las Ventanas Habían Docenas De Moscas & Eso No Nos Hizo Estar Cómodos , Por La Cual Pedimos Reembolso
Todo Estaba Muy Bien Hasta Que Vimos Que En Todas Las Ventanas Habían Docenas De Moscas & Eso No Nos Hizo Estar Cómodos , Por La Cual Pedimos Reembolso
8
Bryten
vor 3 Wochen
·
Aufenthalt am 1 Nacht
Enjoyed my stay here but the floors were dirty and not swept.
Enjoyed my stay here but the floors were dirty and not swept.
4
Shelvie
vor 4 Wochen
·
Aufenthalt am 5 Nächte
First I'll start with the room and sheets weren't clean you can tell the sheets had been previously used we was given sheets to put on ourselves. There was a Sticky traps for bugs or mice in the bathroom and the kitchen also a card was left on the kitchen table referring to the recent visit from the Orka Man. When I asked the staff about the possibility of insects particularly roaches and bed bugs they told me those traps are common in the rooms and assured we had nothing to worry about. Well let me tell you that was not true! We stayed 7 days after the 3rd day the roaches came out! They were in the kitchen They were on the night stands They were everywhere I was so disgusted but we were stuck with our reservation. No rooms was available to change to. The kitchen was filthy so I cleaned it myself. Both lights in the kitchen did not work There was no cookware no silver except for a large plastic spoon they did give me a pot That's it So I made a visit to Walmart and bought the rest of everything we need and a can of bug spray! Also there was no dishes except for two cups. The curtains We're so old and dirty They were shredded I found that to be the same in another Sonesta location also. When we walked into the room To turn on the lamp by the door I was shocked the that the shade and bulb was missing just a open lamp socket staff did address that and they also address the lights in the kitchen. Overall the room was disgusting and so was the exterior grounds. Staff friendly
First I'll start with the room and sheets weren't clean you can tell the sheets had been previously used we was given sheets to put on ourselves. There was a Sticky traps for bugs or mice in the bathroom and the kitchen also a card was left on the kitchen table referring to the recent visit from the Orka Man. When I asked the staff about the possibility of insects particularly roaches and bed bugs they told me those traps are common in the rooms and assured we had nothing to worry about. Well let me tell you that was not true! We stayed 7 days after the 3rd day the roaches came out! They were in the kitchen They were on the night stands They were everywhere I was so disgusted but we were stuck with our reservation. No rooms was available to change to. The kitchen was filthy so I cleaned it myself. Both lights in the kitchen did not work There was no cookware no silver except for a large plastic spoon they did give me a pot That's it So I made a visit to Walmart and bought the rest of everything we need and a can of bug spray! Also there was no dishes except for two cups. The curtains We're so old and dirty They were shredded I found that to be the same in another Sonesta location also. When we walked into the room To turn on the lamp by the door I was shocked the that the shade and bulb was missing just a open lamp socket staff did address that and they also address the lights in the kitchen. Overall the room was disgusting and so was the exterior grounds. Staff friendly
10
Rue
vor 4 Wochen
·
Aufenthalt am 4 Nächte
The staff was so kind, the room was very comfortable and spacious. Me and my family will definitely be coming back!
The staff was so kind, the room was very comfortable and spacious. Me and my family will definitely be coming back!
2
Meredith
6. Aug. 2026
·
Aufenthalt am 1 Nacht
Roach in bathroom. Asked for 1st floor but none available and steps to second floor were soft and not entirely sturdy. Paint chipping. Also, make sure you put on safety lock on door because in the morning the cleaning staff did not knock and walked in while one person was dressing. When confronted they said “well if it is check out timer will walk in”. It wasn’t 11 am yet and we still were only 5 minutes late checking out. Seems like a lawsuit waiting to happen. Should always knock.
Roach in bathroom. Asked for 1st floor but none available and steps to second floor were soft and not entirely sturdy. Paint chipping. Also, make sure you put on safety lock on door because in the morning the cleaning staff did not knock and walked in while one person was dressing. When confronted they said “well if it is check out timer will walk in”. It wasn’t 11 am yet and we still were only 5 minutes late checking out. Seems like a lawsuit waiting to happen. Should always knock.
Richtlinien der Unterkunft
Check-in
Check-out
Von 15:00 bis 23:00
Vor 11:00
Kaution
Sie müssen für diese Unterkunft eine Kaution bezahlen, die vollständig zurückerstattet werden kann.
Mehr anzeigenOptionale Extras
Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.
Mehr anzeigenHaben Sie eine Frage?
Sofortige KI-Antworten basieren auf den Informationen des Hotels.
Preise für kommende Reisedaten
September 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Oktober 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Günstiger
Teurer
Durchschnittlicher Preis pro Nacht aus den verfügbaren Tarifen, einschließlich Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-09-14: 72.70193026428223USD
- 2026-09-15: 72.94181810909271USD
- 2026-09-16: 72.94181810909271USD
- 2026-09-17: 72.50343457296752USD
- 2026-09-18: 126.17855884959411USD
- 2026-09-19: 126.17855884959411USD
- 2026-09-20: 72.51515714073943USD
- 2026-09-21: 81.45905375720214USD
- 2026-09-22: 81.44664007296753USD
- 2026-09-23: 81.66488320664978USD
- 2026-09-24: 81.66488320664978USD
- 2026-09-25: 117.53825604895019USD
- 2026-09-26: 117.21946207296752USD
- 2026-09-27: 81.22840574331664USD
- 2026-09-28: 81.66488320664978USD
- 2026-09-29: 81.66488320664978USD
- 2026-09-30: 81.66488320664978USD
- 2026-10-01: 81.66488320664978USD
- 2026-10-02: 83.66144383314514USD
- 2026-10-03: 131.48541766392518USD
- 2026-10-04: 81.66488320664978USD
- 2026-10-05: 81.66488320664978USD
- 2026-10-06: 83.43145612161254USD
- 2026-10-07: 82.65597943029785USD
- 2026-10-08: 82.65597943029785USD
- 2026-10-09: 110.56467083944702USD
- 2026-10-10: 110.56467083944702USD
- 2026-10-11: 82.65597943029785USD
- 2026-10-12: 82.65597943029785USD
- 2026-10-13: 82.65597943029785USD
- 2026-10-14: 82.65597943029785USD
- 2026-10-15: 95.61922891122435USD
- 2026-10-16: 110.56467083944702USD
- 2026-10-17: 129.50322521662903USD
- 2026-10-18: 82.93795494708252USD
- 2026-10-19: 82.65597943029785USD
- 2026-10-20: 82.65597943029785USD
- 2026-10-21: 82.65597943029785USD
- 2026-10-22: 82.93795494708252USD
- 2026-10-23: 110.56467083944702USD
- 2026-10-24: 129.50322521662903USD
- 2026-10-25: 82.93795494708252USD
- 2026-10-26: 82.65597943029785USD
- 2026-10-27: 82.65597943029785USD
- 2026-10-28: 82.65597943029785USD
- 2026-10-29: 82.65597943029785USD
- 2026-10-30: 110.56467083944702USD
- 2026-10-31: 95.61922891122435USD
- 2026-11-01: 82.93795494708252USD
- 2026-11-02: 82.65597943029785USD
- 2026-11-03: 82.93795494708252USD
- 2026-11-04: 82.65597943029785USD
- 2026-11-05: 82.65597943029785USD
- 2026-11-06: 95.93293415707397USD
- 2026-11-07: 95.93293415707397USD
- 2026-11-08: 82.93795494708252USD
- 2026-11-09: 82.93795494708252USD
- 2026-11-10: 82.65597943029785USD
- 2026-11-11: 82.93795494708252USD
- 2026-11-12: 82.93795494708252USD
- 2026-11-13: 94.9333244350891USD
- 2026-11-14: 94.62095740200805USD
Die Rezeption ist täglich von 08:00 Uhr bis 23:00 Uhr besetzt. Außerhalb der angegebenen Zeiten ist ein Check-in nicht möglich. Die Rezeption ist zu bestimmten Zeiten besetzt. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.
Der Check-in muss von einer Person durchgeführt werden, die mindestens 21 Jahre alt ist.
Sie müssen die folgende Kaution bezahlen, die vollständig zurückerstattet werden kann.
Kaution: USD 250 pro Unterkunft, pro Aufenthalt
- Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
- Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte für unvorhergesehene Aufwendungen verlangt.
- Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
- Der Name auf der Kreditkarte, die an der Rezeption für die Abrechnung der Zusatzkosten benutzt werden soll, muss mit dem Namen übereinstimmen, auf den das Zimmer reserviert wurde
- Diese Unterkunft akzeptiert Kreditkarten, Debitkarten und Bargeld.
- Diese Unterkunft behält sich das Recht vor, für die Kreditkarte des Gastes vor der Anreise eine Vorab-Autorisierung durchzuführen.
- Langzeitmieter sind willkommen.
- Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Feuerlöscher ausgestattet
- Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.
- Diese Unterkunft wird professionell gereinigt.
- Bitte beachte, dass kulturelle Normen und Gastrichtlinien je nach Land und Unterkunft unterschiedlich sein können. Die aufgeführten Richtlinien wurden von der Unterkunft zur Verfügung gestellt.
- Nur angemeldete Gäste erhalten Zugang zu den Zimmern.
- Die Mitnahme eines Haustieres muss grundsätzlich direkt in der Unterkunft angefragt werden. Die Kontaktinformationen befinden sich auf der Buchungsbestätigung (zusätzlich anfallende Kosten sind im Abschnitt „Gebühren“ aufgeführt).
- Die Unterkunft wird professionell gereinigt.
- In dieser Unterkunft sind Gäste jeglicher sexuellen Orientierung und Geschlechtsidentität willkommen (LGBTQ+-freundlich).
- Kaution für Haustiere: 75.00 USD pro Aufenthalt
- Gebühr für Haustiere: 10 USD pro Haustier, pro Nacht
- Assistenztiere sind von den Gebühren ausgenommen
Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.
Beliebte Annehmlichkeiten
Parkmöglichkeiten
Pool
Informationsschalter für Ausflüge
Chemische Reinigung
Tennisplätze
Bankett-Ausstattung
Dienstleistungen
Informationsschalter für Ausflüge
Chemische Reinigung
Bankett-Ausstattung
Safe
Gepäckaufbewahrung
Ausgewiesene Raucherzone
Schnelles Ein- und Auschecken
Waschsalon mit Selbstbedienung
Concierge Services
Allgemein
Whirlpool/Jacuzzi
Picknickplatz/-tische
Familienzimmer
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Internet
Kostenloses W-LAN
Aktivitäten
Pool
Tennisplätze
Golfplatz (in der Nähe)
Windsurfen
Radfahren
Angeln
Reiten
Kanufahren
Wandern
Gartenmöbel
Terrasse
Fitness Center (nearby)
Parkmöglichkeiten
Parkmöglichkeiten
Kostenfreies Parken
Parking (Limited)
Parking Onsite