Santa's Hotel Aurora & Igloos

Clean room with enough space for a couple. The view from the igloo was just something else. Good staff, but it will be great if they have better communication amongst themselves, as the night shift receptionist told us we can do something while the day shift receptionist told us we are prohibited from doing the same thing. Not a big issue - just nitpicking at this point. Also, more chicken or fish options for breakfast will be great!

Good stay, cut short by a delayed arrival

I asked how to get our luggage to our room. They said the sleds. All sleds were broken and when I asked "well just carry them up." The room was not very clean. It was really small for the three of us so luggage had to go under the beds. I found a can of hairspray, not mine and other items. The room was not that clean. When I took it to the front desk on our day of check out the clerk looked like she was going to hid it.

Everything was great, the glass igloo, the food in the restaurant, and the staff!!! We mentioned that we had to leave early for our flight and will not be able to eat breakfast. When we came back to our igloo after a long day full of adventures we were pleasantly surprised to find a bag with sandwiches, fruit, juice and protein bars left for us! An outstanding customer service! Thank you for your hospitality ♥️

Spacious room with nice sauna inside