Residence Le Terrazze

Information about checking in was poor. We arrived around 7pm thinking we would get a key from the desk - but the desk closed at 1 and you needed a code to get in. Fortunately a resident gave us the code and showed us the lockbox where our key was waiting in an envelope. We photographed our passports and emailed them as requested and asked for a later checkout. We didn’t get a response. The next morning I emailed again and was told no late checkout. When we went to checkout they said they didn’t get our email from the night before. In the end we were able to leave our bags for a few hours. So, while the apartment was fine, communication was not.

Good 1 bedroom apartment in the city centre.

Very clean, excellent room space and very helpful and kind host

It is located 15 min walk from train/ bus station, check in “in person” works from 8:30am to 1:00pm. So keep an eye about the instructions to get your key, the room is huge and it is ok overall, you have to send your passport photo to WhatsApp number and pay local taxes. (Don’t forget to turn on with time the heater if you want hot water in the shower) .

Perfect location about 7 minutes walk from the station and less than 5 minutes walk to Canal Grande. Very easy to follow instructions on how to check in as it was after the manned reception hours. Great view from the balcony so you can relax, enjoy the weather and the views of the Adriatic. Would definitely stay here agin.