Residhome Arcachon Plazza

General wipe down areas, kitchenette and bathroom were generally clean however, decor finishes; skirting, doors, floor etc. were dusty and not clean. Room was located on the 1st floor overlooking the plaza and was particularly noisy early morning due to deliveries (6am onwards) and late night noise due to the local restaurants. Internal hotel noise was minimal. Possibly due to other guests knowing from experience, NOT to be located at a low level overlooking the Plaza.

Excellent hotel at the price point

Our stay was for four nights. The rooms were clean on entry , decent size rooms with a spacious terrace(balcony) , well stacked kitchen with drinking water, toiletries and coffee/sugar satchets . It would be better if there was daily cleaning of our rooms and regular refill of toiletries. Also to note the heater was not functioning and we had to wait three nights before the technician came in to repair (on the last night). The coffee and sugar satchets were to be picked up daily from Reception and wasn’t replenished into the apartment. Finally we had workers on our balcony doing painting and repair work for a higher floor apartment without any prior intimation nor permission. For info there is an additional cost for pets per night for stay (no pet bowl, no poop bags or pet food provided as part of the extra cost). Despite these issues, I still appreciated the good location of the hotel.

The staff are terrific in this hotel. Highly professional and very helpful at all times.

breakfast is great