Name: Comfort Aparthotel Bassin d'Arcachon
Address: 960 avenue de l'Europe, La Teste-de-Buch, France, La Teste-de-Buch, Gironde, France
Rating: 8.08

Guest reviews

8.1

Very good

Based on 1,340 verified reviews

Who stays here?

Business

14%

Couple

70%

Family

9%

Group

3%

Solo

1%

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, Comfort Aparthotel Bassin d'Arcachon is praised for friendly staff, spacious quiet rooms and convenient access to shops and roads, while recurring downsides include inconsistent housekeeping, limited reception hours and occasional maintenance or equipment issues.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Michelle

Dec 28, 2025

·

Stayed 2 nights

We decided to have breakfast because it was the highlight of the review. However, there was NOTHING hot. Eggs that took 20 mins to boil, no crepe nor pancakes as shown on pic, no viande seché, many things in photos were missing.

10

ALAIN

Jun 17, 2025

·

Stayed 2 nights

property ok

2

Joshan

Jun 4, 2025

·

Stayed 1 night

We stayed here for one night as a stop on a family road trip with young kids. On the positive side, the bedding was comfortable and the hotel offered free parking, which was convenient. Unfortunately, the rest of the experience fell short. The Wi-Fi didn’t work at all — not only affecting basic internet use but also making it impossible to use the TV services. When we asked for help, the staff were unresponsive and unhelpful. The décor was another disappointment: it felt cold, harsh, and cheaply done, with no soft touches to create a welcoming atmosphere. While the room was acceptably tidy, the floor didn’t feel particularly clean, and the bathtub didn’t look spotless — enough so that we chose not to use it. All in all, we didn’t feel this was good value for money. We wouldn’t choose to stay here again.

8

Ghislaine

Sep 12, 2024

·

Stayed 2 nights

Bon.

10

Catherine

Aug 4, 2024

·

Stayed 1 night

Convenient stop off on the way to a holiday break. Very clean, friendly staff and place near to shopping centre. Mira bar and restaurant in walking distance.

960 avenue de l'Europe, La Teste-de-Buch, France

Location

Located in La Teste-de-Buch, Comfort Aparthotel Bassin d'Arcachon is connected to a shopping center, a 5-minute drive from Aqualand Bassin d'Arcachon and 7 minutes from Zooland Park. This aparthotel is 4.9 mi (7.9 km) from Port Larros and 5.7 mi (9.1 km) from Dune of Pilat.

Aqualand Bassin d'Arcachon(1.1 miles)

Max' Golf(1.3 miles)

Bassin Aventures(1.3 miles)

Parc de la Coccinelle(1.4 miles)

Kid Parc(1.4 miles)

Gujan-Mestras Golf Club(2 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 18:00

Before 11:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free parking is available on-site.

A buffet breakfast is offered for a fee. It is served on weekdays from 7:30 AM to 10:00 AM and on weekends from 8:30 AM to 10:30 AM.

Yes, pets are allowed with a fee of EUR 8 per pet, per night. Service animals are exempt from fees.

Check-in is from 3:00 PM to 6:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request.

The property features elevators and step-free entrances, making it accessible for guests with disabilities.

The property is located in La Teste-de-Buch, 5 minutes from Aqualand Bassin d'Arcachon and 7 minutes from Zooland Park. It is approximately 4.9 miles from Port Larros and 5.7 miles from Dune of Pilat.

Yes, the property has a swimming pool, but specific details about the type and operational hours are not provided.

Yes, children are welcome at the property, and there is no charge for children under 18 years of age.

The property does not offer cribs or rollaway beds. Extra beds are not available, and children are permitted to stay for free.

Comfort Aparthotel Bassin d'Arcachon

Amenities

Property description