Courtyard by Marriott Bremen

The AC didn’t work in our room, and the staff at the front desk were rude and treated us like we were stupid. She even said that their own cleaning staff didn’t understand how the AC worked. After a lot of insisting, we finally got a new room that wasn’t like a sauna. That said, the rest of the staff were very friendly, and the hotel is well located, clean, and fresh. The rude woman gets a rating of 1, so overall I’ll give it a 7 since everything else was good.

I left my Apple Pencil behind when checking out. I asked if it was in the room, but received no response. Is it there? Or not? Is there any way to check?

Unprofessional service from 2 at receptionists such as double charges on breakfast, wrong payment method, incorrect guidance for direction without single apology... The worst stay ever. Never come back.

A really nice spacious room and super comfy bed.

Everything was excellent.