What are the check-in and check-out times?

Check-in is from 15:00 to 05:00, and check-out is at 10:00. Early or late check-in/check-out may be available upon request, and additional charges may apply.

Where is the hotel located in relation to key landmarks?

The hotel is located in Katsushika, Tokyo, within a 10-minute drive of Tokyo Skytree and Sensoji Temple. It is approximately 4.5 km from Tower Hall Funabori and 7.3 mi from Tokyo Imperial Palace.

Smile Hotel Tokyo Shinkoiwa - Comfortable Stay

Average nightly price at Smile Hotel Tokyo Shinkoiwa by month, last 12 months (USD)
Month	Average price
January	US$45
February	US$61
March	US$76
April	US$85
May	US$71
June	US$48
July	US$52
August	US$59
September	US$58
October	US$74
November	US$84
December	US$67

What guests think

At Smile Hotel Tokyo Shinkoiwa, travellers praise the convenient location by JR Shin-Koiwa Station, while noting compact, dated rooms and mixed cleanliness, with several reports of smoke odours and occasional issues like broken fixtures, temperature-control quirks, or minor disrepair.

The surrounding neighborhood offers many restaurants, convenience stores and shops. Service is typically kind and helpful, though a few guests faced language barriers or accessibility challenges at the entrance stairs. Breakfast at the attached restaurant is generally well liked, with fair variety, though value and replenishment drew occasional critiques. Overall, expect a budget-friendly, practical base for getting around Tokyo.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Basic business-hotel amenities include coin laundry (with occasional outages), a lobby amenity pickup area and a manga shelf; breakfast is served next door. The front entrance has stairs, and some common areas smell of smoke.

Related guest reviews

8

PAK SHUN FOSTER

9 Aug 2023

·

Stayed 4 nights

1min walk to the station, you can find everything you need nearby, has coin laundry inside the hotel is a big plus Except you have to bag your rubbish and put it outside by urself, and they will replace a set of new towel to you everyday, otw you’ll only have room service on Monday. And for non-smoker, highly recommend to choose non-smoking room, a bit of lacking in ventilation of hallway. Overall I will consider to choose this hotel again becoz its price and location. 4.5/5 overall

6

??

7 May 2024

·

Stayed 3 nights

他のホテルには、製氷機が設置されていましたが、こちらのホテルには、ありませんでした！

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8

kuroda

18 Aug 2023

·

Stayed 3 nights

ロビーにずらりと並んだコミックが部屋で読み放題なのがめっちゃいいと思いました！

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8

CHIA-JUNG

14 Jan 2026

·

Stayed 3 nights

Hotel is closed to JR station, with stores, restaurants rearby, ultra convenient. Although it looks like an old hotel which had been refurbished recently, service of staff, room cleanness & condition are really satisfied. But during my stay, 3 washing machine at laundry room had 2 out of working. and there was lots of people need to use it, it turned out became a long waiting to do the laundry. I do hope they can fix the machine ASAP. As result, this hotel is suitable for those who have limit budget, but wants private room with convenient transportation. I highly recommend it.

8

Seiichi

16 May 2023

·

Stayed 1 night

駅近ランドリー200円洗剤不要。出張には最適

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6

Takano

23 May 2024

·

Stayed 1 night

エントランスがバリアフリーになっていないので、重いキャリーバッグを運ぶのが大変。

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10

Gina

14 Aug 2023

·

Stayed 1 night

Despite the cigarette smells when you first walk in, the hotel did a great job of maintaining the rooms to the guests’ comfort and helped to make sure that we understood all of the information we needed.

8

Tatuya

30 Aug 2025

·

Stayed 1 night

古いホテルでシステムバス内はやや狭く、座って用を済ませるにも足が当たり、少々不便。テレビは地上波、ネット配信混在の今のテレビでありがたい。アメニティグッズの無駄を省く為にエレベーター前に揃えており、必要なものをピックアップさせるシステムは好感が持てました。

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8

Misato

24 Jan 2024

·

Great location, only 3-5 minutes walk to the train station. Room temperature was too warm for me, AC is not able to control the room temperature.

8

Kazuo

27 Jun 2025

·

Stayed 7 nights

Good location close to the station and shopping center. Buffe breakfast at the restaurant next to the hotel. Manga library at the reception.

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Cleanliness

Cleanliness feedback is mixed: many found rooms tidy, but several reviews cite smoke odours, missed housekeeping or grime, and a few serious issues like mold or stained furnishings.

Related guest reviews

8

Li

4 Aug 2024

·

Stayed 2 nights

The mattress is great compared to the hotel I stayed for this trip. However, the cleanliness of the room can be improved. When I checked into the room, I found a strand of long hair behind the door which was definitely from the previous customer.

10

YOKO

7 Jan 2025

·

Stayed 1 night

自宅に問題が生じ、緊急で近隣のスマイルホテルに1泊しました。水回りがとても綺麗で、シモンズベットも快適でした。室内の温度調整も可能だし、ドアの施錠も問題無し。仕事帰りから翌朝までの短時間でしたので、言う事なし！と良い気分でチェックアウトをしようと思った矢先に、机の足元に明らかに自分のものでは無いコンタクトレンズの空ケースが1組落ちていることに気付いてしまいました。室内のお掃除をしていなかったということなのでしょうね。非常に残念でした。

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8

Duncan

14 Nov 2025

·

Stayed 9 nights

Clean room, nice staff

6

Hannah

30 Sept 2025

·

Stayed 5 nights

AC very cold. Close to the station just very dirty inside.

2

Paul

31 Mar 2024

·

Stayed 2 nights

Stained mattress and mattress cover. Bathroom was not fully cleaned and had dirt stains in shower room and wall, and smelled like wet towels. Ceiling vent was caked with dirt. For what I paid, the cleanliness of my room was not acceptable.

6

Elzbieta

15 Feb 2025

·

Stayed 8 nights

The hotel is dated and definitely not cleaned properly.

4

Aileen

26 Oct 2025

·

Stayed 4 nights

During our stay we had 2 reservations, first room was alright, but a bit noisy outside. But the second room was covered in black mold and smelt bad, causing my partner to get sick. When asked to change rooms, they were unable to change due to limited vacancies but noted they would do a "mold cleaning". Upon returning the next day they noted we needed to switch rooms as the mold was too bad to clean. The hotel itself is very close to the station and had many food options around, but we would not recommend staying here due to the health risks present.

10

MIKAKO

29 Sept 2025

·

Stayed 2 nights

清潔、設備が新しく、ベッドも快適。水栓にgood to drinkの表示もありがたく。また利用したい。

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8

Namiko

26 Apr 2025

·

Stayed 1 night

施設は古かったけれど、掃除が行き届いていて良かったです。

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2

Nathan

18 May 2024

·

Stayed 2 nights

Absolutely vile property. The elevators smell so much like cigarettes I can't breathe, if you touch the wall now you smell like that too. I would pay double to stay in a hostel.

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Rooms

Rooms are compact with comfortable beds, and furnishings feel dated in places. Several reviews note noise from the street or neighboring rooms, plus occasional minor faults.

Related guest reviews

10

Daisuke

8 Jul 2025

·

Stayed 3 nights

Great customer service, simple hotel but has everything I needed. Only negative side was that the tile in the room had some cracks. It would be nicer with a carpet there.But again, I enjoyed my stay overall.

6

Benjamin

19 Sept 2025

·

Stayed 4 nights

An okay hotel. The room was very small - could barely even fit my suitcases in there. The hotel is located really close to the train station which is amazing. Not much to see or do in the area.

4

Mark Ong

28 Apr 2025

·

Stayed 4 nights

Hotel is old and elevator smells like cigarettes. Some carpet tiles are missing. Stained furniture.

6

MINORU

20 May 2023

·

Stayed 4 nights

施設が古い。部屋が狭い。日が当たらない。

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4

GO

2 May 2025

·

Stayed 3 nights

下の階だと常に上の階からのトイレ？風呂？の水の流れる音がして、うるさくて寝れない。連泊で10時以降で滞在しているとお部屋の掃除が引越し作業でもしてるのかって位うるさくて、とても不快。とにかく、隣、上、の色々な音がうるさくて、辛かったです。

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4

Andrew

13 Aug 2024

·

Stayed 10 nights

This place is great but a little bit noisy, that means the room are not sound prove

6

yukinaga

12 Jan 2025

·

Stayed 2 nights

ベッドが快適でした

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6

AKIO

4 May 2025

·

Stayed 5 nights

立地もよく、施設等はとても便利。ただ周囲の客室の音がかなり大きく響いていた。深夜早朝にも音が響いており、これは建物の建て付けに起因すると思われた。したがって、その旨を各宿泊客に周知する等しないと、改善しないと思われる。正直、ちょっとした音でも響いていたし、「デリカシーのない客」の音は耐えがたいほどだった。

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6

David

4 May 2025

·

Stayed 7 nights

Ideally located near to the train station. Clean as you would expect for a Japanese hotel. Rooms though are small and not a problem for a single person, but if you have a partner or small family then this is not a hotel for you! Staff were great, Jonathons restaurant next door have a good breakfast and dining facilities. The street outside is noisy and windows do not block out street noise even on the 6th floor...

8

Kenndra

18 Jul 2025

·

Stayed 6 nights

Nice property and very close to a subway station. My room was very small, barely enough space to open my checked baggage, but otherwise clean and enjoyable.

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Service

Staff are generally friendly and helpful, with smooth check-in and assistance such as luggage delivery. Some guests encountered limited English or felt unsupported, particularly around accessibility.

Related guest reviews

10

Matthew

19 Aug 2025

·

Stayed 9 nights

Really helpful and understanding when I made mistakes

4

Robert

9 Oct 2025

·

Stayed 4 nights

Location was good, near a train station. Staff was unhelpful with problems and relied on google translate to communicate. They explained that

10

TATSUYA

4 Jan 2026

·

Stayed 4 nights

客室は清潔でスタッフの対応も抜群でした。気持ちのいい出張でした。ありがとうございました。

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8

EMMETT

28 Nov 2025

·

Stayed 5 nights

The staff was very nice and the room was comfortable

8

Duncan

14 Nov 2025

·

Stayed 9 nights

Clean room, nice staff

10

yun

29 Nov 2025

·

Stayed 2 nights

スタッフの方も親切でしたし、お部屋も快適に過ごしました。大きな空気清浄機が置いてあったのも良かったです

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10

Andrea

19 Oct 2025

·

Stayed 2 nights

Everything fine. No English speaking personal but that is quite normal for Japan. It did work out fine.

2

Yoko

18 May 2023

·

Stayed 24 nights

This hotel is the last choice for who are wheelchair users like me. Because there are lots of stairs to go into the hotel entrance. If wheelchair users stay at this hotel, we need to go to the backyard after going up to the garage through slope. Then we use the rout with heavy doors to reach the reception. Of course completely No help from hotel staffs. Anyway everyone not only wheelchair users mustn’t expect any hospitality including some help such as calling a taxi or asking us we will help us carry some bags… Very honestly this hotel is the totally worst hotel in my life.

10

Ritchelle

29 Jul 2025

·

Stayed 7 nights

The hotel was right next to a train station which was very convenient! Staff were kind and very helpful. They helped with luggage delivery!!

8

Tara Val

16 Jul 2025

·

Stayed 3 nights

Friendly staff! English speaking

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Location

Excellent location steps from JR Shin-Koiwa Station, surrounded by restaurants, shops and convenience stores. Easy rail links reach central areas like Tokyo Station and Shibuya.

Related guest reviews

6

Benjamin

19 Sept 2025

·

Stayed 4 nights

An okay hotel. The room was very small - could barely even fit my suitcases in there. The hotel is located really close to the train station which is amazing. Not much to see or do in the area.

10

Darren

24 Jun 2025

·

Stayed 13 nights

Unlike some of the hotels I stayed in, this hotel puts a mattress topper on the bed. Also they have sliding shutters on the window so you can block out the light for a Nanna nap. Also great location for trains to Tokyo or Shibuya - plus food and shopping.

8

Hanah Kai Lynn

5 Feb 2024

·

Stayed 2 nights

Very convenient

8

CHIA-JUNG

14 Jan 2026

·

Stayed 3 nights

Hotel is closed to JR station, with stores, restaurants rearby, ultra convenient. Although it looks like an old hotel which had been refurbished recently, service of staff, room cleanness & condition are really satisfied. But during my stay, 3 washing machine at laundry room had 2 out of working. and there was lots of people need to use it, it turned out became a long waiting to do the laundry. I do hope they can fix the machine ASAP. As result, this hotel is suitable for those who have limit budget, but wants private room with convenient transportation. I highly recommend it.

10

Justin

23 Sept 2025

·

Stayed 7 nights

This was my first time in Japan and my stay at this hotel made my experience very smooth. It was close to the train station which was very convient. It is literally across the street from a 7/11 and other convenient stores incase I needed anything. The man who checked me in spoke very good English and explained the housekeeping policy. Pretty much everything is just like a hotel here in the US with its own Japanese influence. Highly recommended for those looking for a budget friendly, but comfortable choice. It was just me, but having a partner would have been doable. The bed/room is on the smaller side when compared to what you see in the US as with most things you find in Japan. But I dont pack a lot and dont spend a lot of time at the hotel except to rest/sleep. The room had a small fridge, a great bath/shower and plenty of plugs (2 pronge). No safe, so bring locks for anything you leave in the room while you are out.

10

Rui Jorge

16 Feb 2026

·

Stayed 3 nights

Excellent location. Very convenient.

10

Kanako

28 May 2025

·

Stayed 3 nights

受付の方の対応がよく、安心して宿泊することができました。駅近で東京駅までの距離も近く交通の便利がいいです。

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10

Tunyaluck

11 Feb 2024

·

Stayed 4 nights

Just a few steps from Shinkoiwa train station. There is a non-stop train from/to Narita Airport at this station. Akihabara and Tokyo stations are just 5-6 stops away. Surrounding by restaurants, shopping malls, drugstores, convenience stores, etc. I walked to the nearby river taking the Skytree pictures.

6

chie

1 Aug 2025

·

Stayed 1 night

駅近，都内へのアクセスが良い。

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10

FUMIE

15 Jul 2025

·

Stayed 1 night

かなり駅近です。周辺にはコンビニをはじめ飲食店、薬局があり、利便性が高いです。

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Dining

Buffet breakfast at the attached restaurant is widely considered tasty with decent variety. Some questioned value or slow replenishment, but many appreciated having the option and nearby dining choices.

Related guest reviews

10

Tatsuya

17 Aug 2025

·

Stayed 1 night

駅から近く施設も綺麗でした。朝食は1階のジョナサンで、朝食バイキングでした。

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8

Terrant

3 Aug 2025

·

Stayed 9 nights

The property was what youbexpect from a business hotel, clean but basic very close to public transports and concenience stores. The area around the hotel is quiet but there are options for shopping and dining. The hotel staff were always happy and friendly and always willing to help if you had questions. And the breaskfast had a large selection of very tasty local food whoch i found very enjoyable

10

Deepak

28 Apr 2024

·

Stayed 6 nights

Very friendly staff. The room had everything i needed. You can pick up free stuff like shavers, toothbrushes etc which i find rare in europe. Train stn is a 2 min walk and a 15 ride on the metro to tokyo central. Breakfast was good with lots of choice. Near the hotels are loads of restraurants and convenienice stores.

10

Michael

22 Apr 2025

·

Stayed 7 nights

Staff was excellent and easy to work with despite a major language barrier (I only knew a few key phrases and even then didn't remember to use them). Room was small but for the price we paid I'd say it was a great value The breakfast is served by the restaurant attached to the lobby and was a good buffet style meal. Would highly recommend.

10

Abagail

12 Dec 2024

·

Stayed 5 nights

The hotel was conveniently by a station. Even around the area were very good dining options. Very easy to head to the Yamanote line. The buffet breakfast was very nice option to have. We only had it twice, but the options are nice.

10

Joseph

23 Apr 2025

·

Stayed 4 nights

The location was great. Shopping, restaurants, train station all within a block or less. The hotel was clean and comfy. Free breakfast at the attached restaurant Jonathons was so clutch and good. Price was fantastick. The only downside was that the economy room is very compact. If youre tall or overweight consider getting a room that costs a little more with more square footage.

8

k

25 Jul 2024

·

Stayed 2 nights

朝食バイキングで、無い物や少ない物があっても、スタッフに言わないと補充しないそれ以外は良

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8

Motoyuki

10 Jun 2024

·

Stayed 1 night

朝食バイキングで1200円はどうか？と

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8

dolores

3 Nov 2024

·

Stayed 2 nights

Near the station and so convenient to go to different places of tokyo. Sorry to say, i wont book to this hotel due to cleanliness and old bldg. Breakfast was ok.

8

Kazuo

27 Jun 2025

·

Stayed 7 nights

Good location close to the station and shopping center. Buffe breakfast at the restaurant next to the hotel. Manga library at the reception.

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Su	Mo	Tu	We	Th	Fr	Sa
				1 $96	2 $71	3 $97
4 $43	5 $67	6 $90	7 $90	8 $102	9 $87	10 $149
11 $104	12 $46	13 $75	14 $85	15 $104	16 $82	17 $118
18 $53	19 $69	20 $74	21 $83	22 $87	23 $85	24 $129
25 $60	26 $66	27 $85	28 $83	29 $110	30 $95	31 $136

Smile Hotel Tokyo Shinkoiwa

Prices for Smile Hotel Tokyo Shinkoiwa

Monthly average prices

About this property

Location

Room options

Double Room with Sofa

[Smoking] Semi-Double Room

Semi-Double Room

Single Room

[Smoking] Double Room with Sofa

Deluxe Double Room

[Smoking] Single Room

Guest reviews of Smile Hotel Tokyo Shinkoiwa

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Smile Hotel Tokyo Shinkoiwa

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26
27	28 $48	29 $51	30 $67