Is parking available at the property?

Yes, free parking is available on-site. It includes designated areas for electric car charging.

Does the hotel allow pets?

Pets are not allowed at this property. However, service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 15:00 to 19:30, and check-out is at 10:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

The property offers a free shuttle service from the ferry terminal. Guests must contact the property 24 hours prior to arrival to arrange this service.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details regarding bathrooms and pool access features are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is located in Hatsukaichi (Itsukushima), just a 4-minute walk from Omotesando Shopping Arcade and an 8-minute walk from Itsukushima Shrine. It is also close to Setonaikai National Park, which is only 0.1 km away.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age. Specific age limits are not provided, so it is recommended to check directly with the hotel for details.

Miyajima Hotel Makoto - Exceptional Ryokan Stay

Average nightly price at Miyajima Hotel Makoto by month, last 12 months (USD)
Month	Average price
January	US$188
February	US$166
March	US$206
April	US$233
May	US$243
June	US$166
July	US$178
August	US$211
September	US$175
October	US$249
November	US$279
December	US$199

What guests think

At Miyajima Hotel Makoto, guests praise warm, attentive service, spacious traditional tatami rooms, relaxing onsen baths, and a convenient, quiet location near the ferry, while noting dated decor, occasional odors, and that dining or certain facilities may require advance booking.

Many reviews describe the kaiseki-style breakfast and dinner as delicious and memorable when included. Helpful touches like luggage storage and a reliable ferry shuttle are appreciated. Expect a classic ryokan experience that is comfortable and calm rather than modern.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Onsen baths are a clear highlight, with public and private options; the private bath can book up. The free ferry shuttle and luggage transfers are frequently praised.

Related guest reviews

10

Dominic

21 Apr 2025

·

Stayed 2 nights

Incredible. Excellent service, delicious full course Japanese style breakfast, relaxing and clean Onsen. They offered a free shuttle to the Miyajima ferry station when we left, overall a perfect experience, clean, professional, authentic food and Japanese hotel experience.

10

Patrizia

3 Jun 2025

·

Stayed 1 night

Amazing hotel, amazing dinner. Room was really big and mats extremelly comfortable. Location was great. Onsen was a plus

10

Janelle

21 Apr 2025

·

Stayed 1 night

We loved our stay at the hotel. They were very accommodating and even picked up our luggage from the ferry terminal so that we could maximize our time. I highly recommend.

10

WAI LING

21 Aug 2023

·

Stayed 1 night

The service of the hotel is perfect, we contact for transfer service on previous day. The staff has waited at the pier on time and left the maps and restaurant information for us, we can continue to enjoy our day in Miyajima directly. There is a girl at reception is able to speak in fluent English, which is very friendly to the foreigners who don’t know Japanese. Just a bit disappointed because the private bath is fully booked on the day and we cannot have it. Miyajima is a very good place and we love it so much. Next time when I come here, I will book this hotel agin and the private bath.

10

Miki

17 Jun 2025

·

Stayed 1 night

The workers are very nice and kind. They come to the ferry port anytime when you call to pick us up. The room is very nice too.

10

Ana

10 May 2023

·

Stayed 1 night

Situado en la parte alta de la ciudad, en una zona bonita y tranquila a solo diez minutos andando del shrine. El servicio es excelente. La habitación amplia y con bonitas vistas. Los futones confortables. Habitación con frigorífico y servicio de té. Nos dejaron unas galletas y el agua del grifo es potable. También ofrece yukatas y zapatillas. El onsen público está muy bien. El baño y el wc están separados por lo que es cómodo. Hay una pequeña tienda con souvenirs y bebidas. El personal muy amable, nos ofreció un mapa con los restaurantes que cerraban tarde. Repetiría en este hotel sin dudarlo!

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8

Nicola

19 Aug 2024

·

Stayed 1 night

Traditional hotel, walking distance to main sights. Used the private onsen.

10

Jason

6 Apr 2024

·

Stayed 2 nights

If you are staying on Miyajima, this is the perfect location. Just a few min walk from the dock, and typically there is transportation waiting for guests.

10

Kathleen

19 Apr 2023

·

Stayed 1 night

Absolutely wonderful service from the staff. Very quiet location. The public bath was amazing.

10

Josephine

24 Mar 2025

·

Stayed 3 nights

Great Ryokan Japanese hotel close to all the Miyajima places of interest. Good sized room for 2 and could accommodate 4. Made good use of public and private Onsen (hot baths) and fantastic Japanese food beautifully presented at both breakfast and dinner. Hotel staff couldn’t do enough to make you feel welcome and make sure you enjoyed your stay - Arigato!

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Cleanliness

Mostly clean and well maintained, including rooms and baths. A few guests mentioned noticeable odors in some areas and, in one case, a dirty bathroom.

Related guest reviews

10

Dominic

21 Apr 2025

·

Stayed 2 nights

Incredible. Excellent service, delicious full course Japanese style breakfast, relaxing and clean Onsen. They offered a free shuttle to the Miyajima ferry station when we left, overall a perfect experience, clean, professional, authentic food and Japanese hotel experience.

10

Patrizia

3 Jun 2025

·

Stayed 1 night

Amazing hotel, amazing dinner. Room was really big and mats extremelly comfortable. Location was great. Onsen was a plus

10

Roni

15 Jun 2025

·

Stayed 2 nights

We really enjoyed the Japanese-style room with tatami and futons - something very different from the western-style rooms we had stayed at otherwise. Everything was clean and well taken care of, albeit a little dated. Both the breakfast and dinner were an experience with a plethora of dishes we would normally never come across. The location suited us, a very short walk from the Miyajima ferry terminal and within a walking distance of the main area of the island, without being crowded or noisy. Hotel staff were extremely nice, with the reception being fluent in English.

10

Phillip

18 Aug 2023

·

Stayed 2 nights

Staff very friendly and helpful property well maand clean

10

DAHYUN

12 Jan 2026

·

Stayed 1 night

객실은 오래되어 보이지만 전체적으로 깨끗하고 쾌적했습니다. 또한 직원들도 너무 친절하고 좋았습니다.

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8

Natalie

15 Jul 2025

·

Stayed 2 nights

We thoroughly enjoyed our stay at Miyajima Hotel Makoto. The traditional rooms are large and well-appointed, however some decor and components are obvoously outdated. There is also a distinctly earthy/broccoli-like smell throughout the hotel, which may bother some people. The front desk staff were friendly and welcoming, and helped us with dinner reservations. Overall, we would say this hotel is above-average compared to most of our stays in Japan.

4

Gloryvee

24 Jul 2025

·

Stayed 2 nights

The hotel is a traditional japanesse ryokan. Smell bad and the bathroom was dirty. The elevator and the public areas smell bad like humidity. The hotel needs a reimbursement. I don't recommend.

10

William

22 Sept 2025

·

Stayed 2 nights

Great Japanese style hotel. Friendly, convenient, clean. Would stay again.

10

Mary Ann

17 Dec 2025

·

Stayed 2 nights

The rooms were spacious and clean, and we enjoyed the view on the small sun porch. But by far the most amazing aspect of our visit was the dining option. We signed up for the breakfast and dinner, and they were five star restaurant worthy. An incredible delightful assortment of delicious dishes at every meal. Don’t miss it!

10

Diane

10 Aug 2024

·

Stayed 1 night

The staff at this hotel were friendly and very accommodating. The room was clean and had every amenity. The onsen was rejuvenating. Wonderful stay!

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Rooms

Large, traditional tatami rooms with futons and occasional sea views; decor is dated. Some guests found futons uncomfortable and reported occasional morning noise.

Related guest reviews

10

Marco

29 Jul 2025

·

Stayed 2 nights

Japanse ryokan met een fantastisch diner en ontbijt. Ze blijven met hapjes aankomen en alles is een kunstwerk. De omgeving is erg rustig. ‘s Avonds als de dagjesmensen weg zijn, kun je nog heerlijk ontspannen wandelen langs de kade. Het binnenland is zeker aan te raden. De bedden waren voor ons futons. Deze worden door het personeel klaar gemaakt. Het is even wennen, maar wij hebben er uitstekend op geslapen.

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10

Xavier

1 May 2024

·

Stayed 1 night

So happy to have stayed in this hotel. Our Japanese style room was large and comfortable. The staff was also very kind and helpful. We also appreciated the genuine hot bath.

8

Elizabeth

15 Aug 2025

·

Stayed 1 night

The place is very charming. The location is great for walking to town or going to other . The rooms are spacious. Most decor and furniture seems very dated. so for the price, we thought it was a little high. The Japanese style breakfast was delicious. We are also glad they offered coffee at the breakfast.

8

Natalie

15 Jul 2025

·

Stayed 2 nights

We thoroughly enjoyed our stay at Miyajima Hotel Makoto. The traditional rooms are large and well-appointed, however some decor and components are obvoously outdated. There is also a distinctly earthy/broccoli-like smell throughout the hotel, which may bother some people. The front desk staff were friendly and welcoming, and helped us with dinner reservations. Overall, we would say this hotel is above-average compared to most of our stays in Japan.

10

Alexander

4 Apr 2025

·

Stayed 1 night

Sehr schönes Ryokan mit toller Lage und freundlichem Personal, wir wurden sogar auf deutsch an der Rezeption begrüßt. Haben uns rundum wohl gefühlt, unser Zimmer war sehr schön und hatte einen guten Blick auf das Meer.

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6

Yesenia

12 Apr 2023

·

This hotel is on top of a hill and about a 10min walk from the ferry station. The property is a bit dated and we think way overpriced for what you get. The tatami room we got was spacious but the mats we got to sleep on were awful. It was just as well to sleep on the tatami floor, no one could get comfortable here. There was also an annoying speaker announcement every morning, not sure what that was about but we heard it clearly in our room and it woke us up. There is a small gift shop with snacks but not a big selection. The Onsen is clean and nice, it was the best part of our stay but we would probably stay elsewhere if we came back to the island. The island is beautiful but be prepared because businesses open late (around 10:30) and close early (around 5pm) so the eating options are very limited. The hotel has an option to include food but we didn’t get it so I can’t say if that’s any good. We spent $600 per night (5 people) and feel it was not worth it.

10

Mary Ann

17 Dec 2025

·

Stayed 2 nights

The rooms were spacious and clean, and we enjoyed the view on the small sun porch. But by far the most amazing aspect of our visit was the dining option. We signed up for the breakfast and dinner, and they were five star restaurant worthy. An incredible delightful assortment of delicious dishes at every meal. Don’t miss it!

10

Karen

24 May 2025

·

Stayed 1 night

The staff were extremely helpful when we arrived. They let us store our luggage until check in time. The room was very spacious. We chose the Japanese style room. The staff made up the beds while we went out for dinner.

10

Kimberly

24 Apr 2025

·

Stayed 1 night

This place was amazing! We arrived early to the hotel as we had taken the ferry over early in the morning. They were able to store our bags for the day and placed them in our rooms when the room was ready. Someone was at the door of the hotel ready to greet you as you came in. The room was very spacious and had everything we needed in it. We unfortunately did not get to take advantage of the onsen, because we were exhausted after walking so much. The view from our room was amazing, looking out over the roof of the hotel and down on cherry trees, where both birds and deer gathered. At about six pm we had a knock on the door and two gentlemen came and made up our Japanese style beds for us. The only bad thing for us was that we only booked one night here. We would have stayed on the island much longer at at this hotel longer if we had the time.

10

Josefine

9 Sept 2024

·

Stayed 1 night

Wir hatten eine Nacht im Roykan Hotel gebucht. Das Personal war sehr zuvorkommend. Wir waren früher als die angegebene Check in Zeit vor Ort und durften unser Gepäck zwischenlagern. Die Zimmer sind im 70er Jahre Look, genau wie auf den Bilder zusehen ist. Das hat einen sehr authentischen Charm. Gute Lage für einen Trip auf die Insel, alle Sehenswürdigkeiten sind gut zu Fuß erreichbar, innerhalb von 7 min ist man an den Tempelanlagen . Wir kommen gerne wieder.

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Service

Service is friendly, proactive, and helpful, with staff arranging shuttles, storing luggage, making reservations, and speaking English. A few reported delays or booking mix ups.

Related guest reviews

10

Lourdes

7 Apr 2024

·

Stayed 2 nights

Staff was super helpful and friendly. The front desk personnel spoke very good English and would go out of their way to help us if we had concerns or questions. This place hold many great memories of my trip to Japan, and the onsen/hot-spring did wonders for my skin. I hope to become a regular costumer of this hotel in future trips.

10

Scott

24 Aug 2024

·

Stayed 2 nights

Very attentive staff. Very helpful with shuttle service and dinner plans at the hotel.

6

Fredrick

7 Aug 2025

·

Stayed 1 night

The staff seem nice but basic expectations were not met. Did not pick-up us ubtik 30 minutes after we arrived although i informed many times. I had to contact expedia to get them to respond. Food and services at hotel were average and slightly below for Japan. The staff was quick to clean up while eating. They seem nervious and wanting people to leave. Limited support on how to prepare and put foos together. I am so disappointed by the experience. It was not worth all we paid

10

WAI LING

21 Aug 2023

·

Stayed 1 night

The service of the hotel is perfect, we contact for transfer service on previous day. The staff has waited at the pier on time and left the maps and restaurant information for us, we can continue to enjoy our day in Miyajima directly. There is a girl at reception is able to speak in fluent English, which is very friendly to the foreigners who don’t know Japanese. Just a bit disappointed because the private bath is fully booked on the day and we cannot have it. Miyajima is a very good place and we love it so much. Next time when I come here, I will book this hotel agin and the private bath.

10

Miki

17 Jun 2025

·

Stayed 1 night

The workers are very nice and kind. They come to the ferry port anytime when you call to pick us up. The room is very nice too.

10

Ashley

16 Apr 2023

·

Stayed 2 nights

The staff were exceptionally good and helpful. On one day a staff person walked us through the town to find a particular restaurant and on another day a staff person drove us to the station. In neither case did we ask, but in both cases we were extremely appreciative of the help.

8

Natalie

15 Jul 2025

·

Stayed 2 nights

We thoroughly enjoyed our stay at Miyajima Hotel Makoto. The traditional rooms are large and well-appointed, however some decor and components are obvoously outdated. There is also a distinctly earthy/broccoli-like smell throughout the hotel, which may bother some people. The front desk staff were friendly and welcoming, and helped us with dinner reservations. Overall, we would say this hotel is above-average compared to most of our stays in Japan.

10

Dominic

16 Sept 2025

·

Stayed 3 nights

Staff were very friendly and helpful. Short walk from ferry terminal with easy connections to hiroshima

10

Clare

18 Apr 2023

·

Stayed 1 night

Very friendly. They collected our luggage at the pier. Gave us wonderful recommendations for dinner. I wish we stayed longer.

10

Drolkar

30 Aug 2023

·

Stayed 2 nights

We enjoyed our stay at Miyajima Hotel Makato very much. Upon arrival, we were surprised to learn all shops generally close by 5pm. Your front desk staff quickly helped to organize breakfast for us the next morning though it was very last minute. We appreciated that very much. They even provide transportation to the ferry terminal. The whole team is always very attentive and ensure we are very looked after, our compliments to them for a job well done !!!

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Location

Quiet and convenient, a short walk from the ferry and main sights, though uphill in parts. A few felt it was a bit far from the shrine.

Related guest reviews

10

Clare

14 Apr 2025

·

Stayed 1 night

Lovely traditional Japanese style hotel and room. Friendly staff and great location. Overall a lovely experience.

6

Seiji

15 Jul 2024

·

Stayed 1 night

施設は綺麗でしたが、やはり神社には遠くちょっと大変でした。ちょっと間違えて食事を予約してなく、夜ご飯も朝ごはんも大変でした。

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8

Elizabeth

15 Aug 2025

·

Stayed 1 night

The place is very charming. The location is great for walking to town or going to other . The rooms are spacious. Most decor and furniture seems very dated. so for the price, we thought it was a little high. The Japanese style breakfast was delicious. We are also glad they offered coffee at the breakfast.

10

phong

28 May 2024

·

Stayed 1 night

Excellent place to explore Myajima ..

10

Ana

10 May 2023

·

Stayed 1 night

Situado en la parte alta de la ciudad, en una zona bonita y tranquila a solo diez minutos andando del shrine. El servicio es excelente. La habitación amplia y con bonitas vistas. Los futones confortables. Habitación con frigorífico y servicio de té. Nos dejaron unas galletas y el agua del grifo es potable. También ofrece yukatas y zapatillas. El onsen público está muy bien. El baño y el wc están separados por lo que es cómodo. Hay una pequeña tienda con souvenirs y bebidas. El personal muy amable, nos ofreció un mapa con los restaurantes que cerraban tarde. Repetiría en este hotel sin dudarlo!

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10

Kenneth

1 Oct 2024

·

Stayed 2 nights

This is a lovely quiet hotel/ryokan. Beautiful large room with everything set up for onsen the Japanese bath, which was also delightful. The staff was very very sweet and helpful. We didn’t eat at the hotel; there are wonderful restaurants within walking distance. The hotel is a few hundred meters from the tourist area which is very quiet after 5 pm. Great place.

10

Dominic

16 Sept 2025

·

Stayed 3 nights

Staff were very friendly and helpful. Short walk from ferry terminal with easy connections to hiroshima

10

Jason

6 Apr 2024

·

Stayed 2 nights

If you are staying on Miyajima, this is the perfect location. Just a few min walk from the dock, and typically there is transportation waiting for guests.

10

Melchor

6 Dec 2024

·

Stayed 1 night

This was such a lovely stay. Quiet area, super friendly staff and cozy, spacious rooms! Close to the shopping area and the hikes.

10

Gerardo

25 Aug 2025

·

Stayed 2 nights

Proche de tout!!! Super!

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Dining

Breakfast and dinner are widely praised for variety, presentation, and taste when booked. Downsides include limited availability or explanations and some finding prices high; island restaurants close early.

Related guest reviews

10

Dominic

21 Apr 2025

·

Stayed 2 nights

Incredible. Excellent service, delicious full course Japanese style breakfast, relaxing and clean Onsen. They offered a free shuttle to the Miyajima ferry station when we left, overall a perfect experience, clean, professional, authentic food and Japanese hotel experience.

10

Patrizia

3 Jun 2025

·

Stayed 1 night

Amazing hotel, amazing dinner. Room was really big and mats extremelly comfortable. Location was great. Onsen was a plus

10

Marco

29 Jul 2025

·

Stayed 2 nights

Japanse ryokan met een fantastisch diner en ontbijt. Ze blijven met hapjes aankomen en alles is een kunstwerk. De omgeving is erg rustig. ‘s Avonds als de dagjesmensen weg zijn, kun je nog heerlijk ontspannen wandelen langs de kade. Het binnenland is zeker aan te raden. De bedden waren voor ons futons. Deze worden door het personeel klaar gemaakt. Het is even wennen, maar wij hebben er uitstekend op geslapen.

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10

Rhea

17 Sept 2025

·

Stayed 1 night

El personal es sumamente amable, nos ayudó con recomendaciones! Es un lindo ryokan! Grande para los estándares de Japón, pero es un poco viejo y se nota. Además nos ofrecieron desayuno estilo japonés, pero no te explican cómo se come 😅

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6

marta

14 Aug 2024

·

Stayed 1 night

Staff was extremely nice. Price was too high for the state of the hotel . Dinner was a rip off . Too expensive . Not great quality . Japanese style . Public bath nothing special

10

Marco

1 May 2025

·

Stayed 1 night

A full Japanese experience: the hotel is a ryokan located in a quiet street that can be reached in 5 minutes walking from the ferry boat station. The hotel offer an onsen and the possibility to have a Japanese-style dinner and breakfast, highly recommended. The rooms are also in traditional style, with tatami floors and futon beds The staff are extremely kind and helpful.

10

Stefanie Alexandra

12 Oct 2024

·

Stayed 1 night

Ein wunderschönes Ryokan auf einer wunderschönen Insel. Wir haben einen seitlichen Blick aufs Meer mit torii, den wir aber nicht so geniessen konnten, da es sehr heiss war und deshalb das Fenster geschlossen sein musste. Der öffentliche Onsen war auch sehr schön. Abendessen und Frühstücken konnten wir hier nicht, da es ausgebucht war. Insgesamt alles super aber etwas überteuert. Ich dachte ehrlich gesagt beim Preis wäre das Essen inklusive…

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10

Mary Ann

17 Dec 2025

·

Stayed 2 nights

The rooms were spacious and clean, and we enjoyed the view on the small sun porch. But by far the most amazing aspect of our visit was the dining option. We signed up for the breakfast and dinner, and they were five star restaurant worthy. An incredible delightful assortment of delicious dishes at every meal. Don’t miss it!

8

Ronja

4 Aug 2025

·

Stayed 1 night

Alles supi, das Personal war unglaublich freundlich und zuvorkommend. Beim traditionellen Abendbrot hätte uns eine Erklärung gut getan, aber es war auf jeden Fall eine einzigartige Erfahrung und kann ich nur weiterempfehlen!

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10

Andrew

22 Apr 2025

·

Stayed 1 night

Futon bed on tatami mats with a view over the bay. Onsen hot public bath. The most solid room safe I have ever seen. Degustation dinner and breakfast. Short uphill walk from ferry terminal.

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Miyajima Hotel Makoto

Prices for Miyajima Hotel Makoto

Monthly average prices

About this property

Location

Room options

Traditional Room (Japanese-Style)

Guest reviews of Miyajima Hotel Makoto

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Miyajima Hotel Makoto

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10 $292
11 $280	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30	31

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7 $266
8	9	10	11	12	13	14
15	16	17	18	19	20	21
22 $375	23 $279	24	25	26 $250	27	28 $282
29 $252	30