Tokyu Stay Nishi Shinjuku
US$194
/ night
Avg. for October
Prices for Tokyu Stay Nishi Shinjuku
Select dates to see prices and availability
US$194
/ night
Avg. for October
Monthly average prices
Nightly prices at Tokyu Stay Nishi Shinjuku average US$103 in the cheapest month (August) and US$209 in the most expensive month (November), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$115 |
| February | US$124 |
| March | US$150 |
| April | US$182 |
| May | US$149 |
| June | US$106 |
| July | US$111 |
| August | US$103 |
| September | US$118 |
| October | US$194 |
| November | US$209 |
| December | US$159 |
J
F
M
A
M
J
J
A
S
Oct · US$194
O
N
D
Most expensive: November (~US$209)
Cheapest: August (~US$103)
About this property
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Amenities
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Business amenities
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Dining
Self-serve breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Rooms
Make yourself at home in one of the 149 guestrooms featuring refrigerators and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Location
A stay at Tokyu Stay Nishi Shinjuku places you in the heart of Tokyo, within a 5-minute drive of Tokyo Metropolitan Government Building and Shinjuku Gyoen National Garden. This hotel is 2.2 mi (3.5 km) from Meiji Jingu Shrine and 3.5 mi (5.6 km) from Shibuya Sky.
What's nearby
Shinjuku Central Park(0.1 Miles)
Tokyo Metropolitan Government Building(0.4 Miles)
Tokyo Opera City Concert Hall(0.7 Miles)
Omoide Yokocho(0.8 Miles)
Shinjuku Isetan(1.1 Miles)
Isetan Department Store Shinjuku(1.1 Miles)
Okubo Park(1.2 Miles)
Shinjuku Gyoen National Garden(1.4 Miles)
Yoyogi Park(1.4 Miles)
Meiji Jingu Shrine(1.5 Miles)
Omotesando(1.9 Miles)
Tokyo Metropolitan Gymnasium(2 Miles)
Takeshita Street(2.1 Miles)
NHK Hall(2.1 Miles)
MUFG Stadium(2.2 Miles)
Haneda Airport (HND)(18.4 Miles)
Narita Intl. Airport (NRT)(52.1 Miles)
Non-smoking rooms
Dry cleaning
Safe-deposit box
Luggage storage
Designated smoking area
Vending machines
Location
Shinjuku-ku, Nishishinjuku 5-9-8, Nishi-Shinjuku, Tokyo, Japan
Shinjuku Central Park (0.1 Miles)
Tokyo Metropolitan Government Building (0.4 Miles)
Tokyo Opera City Concert Hall (0.7 Miles)
Omoide Yokocho (0.8 Miles)
Shinjuku Isetan (1.1 Miles)
Isetan Department Store Shinjuku (1.1 Miles)
Room options
9
Residential Double
Room details
1 Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
7
Comfort Double
Room details
1 Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
7
Moderate Double
Room details
1 Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
9
Residential Twin
Room details
2 Single Beds
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
9
Corner Double
Room details
1 Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Tokyu Stay Nishi Shinjuku
8.4
Very good
Based on 1,858 verified reviews
Who stays here?
Business
19%
Couple
28%
Family
13%
Group
18%
Solo
21%
What guests think
AI-generated summary based on recent guest reviews
At Tokyu Stay Nishi Shinjuku, travelers highlight well-equipped rooms with in-room washer/dryers and kitchenettes, a quiet yet convenient location near subway stops and parks, generally friendly service, and mixed cleanliness and breakfast experiences.
Read moreWas this helpful?
What guests think
At Tokyu Stay Nishi Shinjuku, travelers highlight well-equipped rooms with in-room washer/dryers and kitchenettes, a quiet yet convenient location near subway stops and parks, generally friendly service, and mixed cleanliness and breakfast experiences.
Rooms are typically small for Tokyo, with thoughtful layouts; some guests found beds firm and noted occasional noise from sirens or thin walls. Housekeeping is limited to towel and trash changes unless requested, and several reviews note bathroom odors, lingering hair, or dated ventilation. Breakfast is a DIY, microwaveable setup that many skip in favor of numerous nearby eateries. A practical, quiet base for travelers who value convenience and self-service amenities.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
In-room washer/dryer and compact kitchen setups are a standout convenience, with a lobby amenity station and free coffee noted.
Related guest reviews
10
Indah Santi
17 Mar 2025
·
Stayed 5 nights
Spent 5 nights and found the room really convenient for long stays. They have microwave, e-stove, washing machine, along with cooking and dining utensils. The hotel is around 6-7minutes walk from Toei Oedo line so even-though not right at Shinjuku, it was still easy to get around, especially when you don’t need to take JR lines that are more expensive. Had a bit of unpleasant misunderstanding with one of the staff at the end after check out, but the other staff were very helpful and polite. I definitely consider to stay here again for my next Tokyo trip.
Spent 5 nights and found the room really convenient for long stays. They have microwave, e-stove, washing machine, along with cooking and dining utensils. The hotel is around 6-7minutes walk from Toei Oedo line so even-though not right at Shinjuku, it was still easy to get around, especially when you don’t need to take JR lines that are more expensive. Had a bit of unpleasant misunderstanding with one of the staff at the end after check out, but the other staff were very helpful and polite. I definitely consider to stay here again for my next Tokyo trip.
10
shiho
30 Jan 2023
·
Stayed 7 nights
有洗衣機和乾衣機，十分方便
有洗衣機和乾衣機，十分方便
10
Irmalina
16 Apr 2025
·
Stayed 5 nights
The room is small but the lay out is well thought out, well equipped and clean. Having washing machine the room is handy and free coffee machine at the lobby is a bonus. The location is great, close metro station and bus stop. A few convenience stores nearby and McDonalds next door. Definitely coming back
The room is small but the lay out is well thought out, well equipped and clean. Having washing machine the room is handy and free coffee machine at the lobby is a bonus. The location is great, close metro station and bus stop. A few convenience stores nearby and McDonalds next door. Definitely coming back
10
Reylito
4 Oct 2025
·
Stayed 5 nights
Small toom (typical of tokyo hotels) but very cozy. Great staff! Amazing amenities. Includes daily breakfast of rice, cup of (instant) soup, bottled water, ham abd cheese sandwich, cereal, coffee and tea. Inside the room has refrigerator, microwave oven and washing/dryer machine (with laundry soap), air purifier/humidifier, utensils/plates/bowls. They also have free wi-fi, any toiletries you need like toothbrush and toothpaste, shaver/razor, q-tips, hair brush. Very clean room (no smell at all). Hotel is located near the subway train and bus stops (4 minute walk). Mc Donald's is just next door and a lot of convenient stores. I love this hotel! We stayed for 5 nights and we loved it! Housekeeping is not everyday and only by request but they will replenish your towels and if you need to change your bed sheets. We will definitely book this hotel again!
Small toom (typical of tokyo hotels) but very cozy. Great staff! Amazing amenities. Includes daily breakfast of rice, cup of (instant) soup, bottled water, ham abd cheese sandwich, cereal, coffee and tea. Inside the room has refrigerator, microwave oven and washing/dryer machine (with laundry soap), air purifier/humidifier, utensils/plates/bowls. They also have free wi-fi, any toiletries you need like toothbrush and toothpaste, shaver/razor, q-tips, hair brush. Very clean room (no smell at all). Hotel is located near the subway train and bus stops (4 minute walk). Mc Donald's is just next door and a lot of convenient stores. I love this hotel! We stayed for 5 nights and we loved it! Housekeeping is not everyday and only by request but they will replenish your towels and if you need to change your bed sheets. We will definitely book this hotel again!
10
Daniela
26 Oct 2025
·
Stayed 7 nights
We didn’t have breakfast option since there are a lot to choose from around the hotel. The room has washer and dryer and microwave and kettle among some basic utensils. The staff is very kind and helpful. We are thinking in coming back next year.
We didn’t have breakfast option since there are a lot to choose from around the hotel. The room has washer and dryer and microwave and kettle among some basic utensils. The staff is very kind and helpful. We are thinking in coming back next year.
8
Susan
22 Oct 2025
·
Stayed 6 nights
Small room ,as expected in tokyu, but you have a kettle, microwave and washing machine in your room. Unusually, there isnt daily housekeeping, which wasnr a problem for us. You can ask for clean towels with a sign on your door. Great shower.
Small room ,as expected in tokyu, but you have a kettle, microwave and washing machine in your room. Unusually, there isnt daily housekeeping, which wasnr a problem for us. You can ask for clean towels with a sign on your door. Great shower.
10
NADINE
4 Jul 2025
·
Stayed 5 nights
Great Location. Loved in washer dryer in room
Great Location. Loved in washer dryer in room
10
Reu
18 Oct 2025
·
Stayed 7 nights
Clean room; kind and attentive staff; washer and dryer combo in room is icing on the cake.
Clean room; kind and attentive staff; washer and dryer combo in room is icing on the cake.
8
Carl
22 Oct 2025
·
Stayed 3 nights
Great stay and incredible location. Rooms were clean and well taken care of with washer/dryer in room. V. Convenient access to
Great stay and incredible location. Rooms were clean and well taken care of with washer/dryer in room. V. Convenient access to
8
Melissa
26 Nov 2024
·
Stayed 2 nights
Great location and close to transportation. Professional and friendly staff. Rooms are equipped with fridge, microwave, kettle, dishes, and washer/dryer. Space is cozy. Complimentary amenities and coffee/tea in the lobby is a nice bonus.
Great location and close to transportation. Professional and friendly staff. Rooms are equipped with fridge, microwave, kettle, dishes, and washer/dryer. Space is cozy. Complimentary amenities and coffee/tea in the lobby is a nice bonus.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Many guests found rooms clean, but multiple reviews report bathroom odors, lingering hair or mildew, and occasional smelly ventilation or stained linens.
Related guest reviews
4
聡美
3 Aug 2025
·
Stayed 1 night
バスルームに毛がちらほらあって不快でした。
バスルームに毛がちらほらあって不快でした。
8
Rica
5 Dec 2025
·
Stayed 1 night
Room was nice and clean
Room was nice and clean
6
DeFilippo
12 Oct 2025
·
Stayed 3 nights
Very surprised how smelly and dirty the room was when I checked in. There was another guests long hair stuck to the shower wall. The bathroom smelled like poop the entire stay, even with the vent running continuously. The A/C unit had a nasty smell. The shower curtain was stained and sour smelling as well. This is unacceptable considering this hotel was more of a premium price compared to similar in the area. Next time I visit Japan I will try the APA hotels instead.
Very surprised how smelly and dirty the room was when I checked in. There was another guests long hair stuck to the shower wall. The bathroom smelled like poop the entire stay, even with the vent running continuously. The A/C unit had a nasty smell. The shower curtain was stained and sour smelling as well. This is unacceptable considering this hotel was more of a premium price compared to similar in the area. Next time I visit Japan I will try the APA hotels instead.
4
Justin
14 Jul 2023
·
I wouldn’t recommend this property for those visiting Tokyo for leisure. The rooms are shabby — ours had stains on the sheets — and housekeeping is minimal. Weird smell in the hallway that was masked only when others on the floor were clearly smoking (despite it being ostensibly smoke free). Location is fine but it’s a bit of a trek to the bustling part of Shinjuku. The staff do their best, but it’s clear this hotel is meant for domestic business travellers and outside that, I’d say avoid.
I wouldn’t recommend this property for those visiting Tokyo for leisure. The rooms are shabby — ours had stains on the sheets — and housekeeping is minimal. Weird smell in the hallway that was masked only when others on the floor were clearly smoking (despite it being ostensibly smoke free). Location is fine but it’s a bit of a trek to the bustling part of Shinjuku. The staff do their best, but it’s clear this hotel is meant for domestic business travellers and outside that, I’d say avoid.
10
Kazuko
6 Jan 2026
·
Stayed 1 night
清潔な客室
清潔な客室
6
Sakura
18 Feb 2025
·
Stayed 6 nights
トイレ周りと床が汚く、掃除が徹底していなかったのがとても残念でした
トイレ周りと床が汚く、掃除が徹底していなかったのがとても残念でした
10
Robert
14 Jun 2025
·
Stayed 6 nights
Super clean property, staff was helpful and friendly, perfect location in Tokyo close to several tourist areas, safe location with restaurants and stores immediately next to it. Would definitely stay there again, highly recommended!
Super clean property, staff was helpful and friendly, perfect location in Tokyo close to several tourist areas, safe location with restaurants and stores immediately next to it. Would definitely stay there again, highly recommended!
8
Dawn
5 May 2023
·
Stayed 3 nights
The room was of the usual size in Japan. The bed and room were comfortable. The view was great. However the bathroom was quite dirty. Lots of grime, random hairs, stains. The room itself was pretty clean however.
The room was of the usual size in Japan. The bed and room were comfortable. The view was great. However the bathroom was quite dirty. Lots of grime, random hairs, stains. The room itself was pretty clean however.
6
Neil
24 Oct 2025
·
Stayed 3 nights
Bathroom a bit dated, with very noisy air extraction system that could not be turned off "for health and safety reasons", probably because of the strong sewage smell coming from the pipes.
Bathroom a bit dated, with very noisy air extraction system that could not be turned off "for health and safety reasons", probably because of the strong sewage smell coming from the pipes.
4
francis
2 Feb 2024
·
Stayed 1 night
The room smelled muggy and the bathroom smelled moldy. I was expecting better because of the reviews that I read
The room smelled muggy and the bathroom smelled moldy. I was expecting better because of the reviews that I read
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are typically small for Tokyo with efficient layouts and limited storage; some guests found beds very firm and noted occasional sirens or thin walls.
Related guest reviews
6
Luis Emmanuel
19 Sept 2025
·
Stayed 6 nights
The room is pretty nice even though it is small-ish. The washer/drying machine is a +! I don't mind not having the room cleaned because I don't like strangers comming into my room and look at all my personal belongings. The towel change system is perfect for me, just make sure to leave the sign on your door everyday. However, the bed and pillows are really cheap and uncomfortable !!! My back and neck are hurting and I could not wait to go back home to my own bed...Also the noises IN and OUTSIDE the building are soooooo annoying at night...sirenes every single night at anytime at least 2-3 times per night...and the ac's or toilet/plumbing system's noises too... This hotel shouldn't be considered a 4star hotel and definitely be cheaper than 200$/night.
The room is pretty nice even though it is small-ish. The washer/drying machine is a +! I don't mind not having the room cleaned because I don't like strangers comming into my room and look at all my personal belongings. The towel change system is perfect for me, just make sure to leave the sign on your door everyday. However, the bed and pillows are really cheap and uncomfortable !!! My back and neck are hurting and I could not wait to go back home to my own bed...Also the noises IN and OUTSIDE the building are soooooo annoying at night...sirenes every single night at anytime at least 2-3 times per night...and the ac's or toilet/plumbing system's noises too... This hotel shouldn't be considered a 4star hotel and definitely be cheaper than 200$/night.
8
Georgia
11 Dec 2025
·
Stayed 4 nights
good staff, room was quite small
good staff, room was quite small
8
sonia
16 Oct 2025
·
Stayed 4 nights
Rooms are tiny and the bed is quite uncomfortable, very very hard, I like a firm mattress, but this was too hard. Tiny rooms, but you expect that in Tokyo. Washing machine was useful, but I never figured out how to just dry clothes. There was a strange noise in room 901, like a constant dripping and or whooshing sound. Free coffee downstairs and plenty of amenities. Breakfast you have to cook and prepare yourself in the room, which given the room size, can be a challenge. It's about a 15-20 minute walk from the main Tokyo downtown area, with Godzilla and big cat.
Rooms are tiny and the bed is quite uncomfortable, very very hard, I like a firm mattress, but this was too hard. Tiny rooms, but you expect that in Tokyo. Washing machine was useful, but I never figured out how to just dry clothes. There was a strange noise in room 901, like a constant dripping and or whooshing sound. Free coffee downstairs and plenty of amenities. Breakfast you have to cook and prepare yourself in the room, which given the room size, can be a challenge. It's about a 15-20 minute walk from the main Tokyo downtown area, with Godzilla and big cat.
10
John
17 Jun 2025
·
Stayed 4 nights
Small for a western hotel but very comfortable regardless.
Small for a western hotel but very comfortable regardless.
10
Natasha
22 Oct 2025
·
Stayed 4 nights
Excellent stay, small room, as advertised.
Excellent stay, small room, as advertised.
8
Jessica
8 Sept 2025
·
Stayed 5 nights
Stayed at Tokyu Stay Nishi Shinjuku and overall had a really good experience. The location is super convenient—just a short walk to Shinjuku station and plenty of shops, food, and nightlife nearby. The room was clean, comfortable, and having the washer/dryer in the room was a big bonus for a longer stay. Only downside was that the room was on the smaller side (pretty normal for Tokyo) and the walls felt a bit thin at times, but nothing that ruined the stay. Staff were helpful and check-in was easy. Great option if you want something practical and well-located in Shinjuku without breaking the budget.
Stayed at Tokyu Stay Nishi Shinjuku and overall had a really good experience. The location is super convenient—just a short walk to Shinjuku station and plenty of shops, food, and nightlife nearby. The room was clean, comfortable, and having the washer/dryer in the room was a big bonus for a longer stay. Only downside was that the room was on the smaller side (pretty normal for Tokyo) and the walls felt a bit thin at times, but nothing that ruined the stay. Staff were helpful and check-in was easy. Great option if you want something practical and well-located in Shinjuku without breaking the budget.
10
Michael
1 May 2025
·
Stayed 1 night
Usual compact rooms for Tokyo but same as everywhere for that.
Usual compact rooms for Tokyo but same as everywhere for that.
4
Meghan
31 May 2025
·
Stayed 1 night
I booked a moderate double room and compared it to a friend who I was with who also booked a moderate double room. The rooms were not the same size. The room I booked was so much smaller than the other and when I went to front desk to inquire about I was informed if I would like to upgrade to a bigger room I would have to pay extra. I explained the difference in room size and I shouldn’t have to pay for a bigger room when I should receive the room I booked and paid for. Below is the “moderate double”.
I booked a moderate double room and compared it to a friend who I was with who also booked a moderate double room. The rooms were not the same size. The room I booked was so much smaller than the other and when I went to front desk to inquire about I was informed if I would like to upgrade to a bigger room I would have to pay extra. I explained the difference in room size and I shouldn’t have to pay for a bigger room when I should receive the room I booked and paid for. Below is the “moderate double”.
8
??
27 Mar 2023
·
Stayed 2 nights
清潔感あって良かったです。 セミダブルベッドが少し小さく女性2人でも きつきつだったので、もう少しサイズ大きいと良かったです。
清潔感あって良かったです。 セミダブルベッドが少し小さく女性2人でも きつきつだったので、もう少しサイズ大きいと良かったです。
10
Peter
21 Apr 2025
·
Stayed 3 nights
Small rooms but otherwise excellent
Small rooms but otherwise excellent
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly and helpful, with smooth check-in and assistance like luggage forwarding. A few guests mention limited English or inflexibility, with isolated negative encounters.
Related guest reviews
10
Indah Santi
17 Mar 2025
·
Stayed 5 nights
Spent 5 nights and found the room really convenient for long stays. They have microwave, e-stove, washing machine, along with cooking and dining utensils. The hotel is around 6-7minutes walk from Toei Oedo line so even-though not right at Shinjuku, it was still easy to get around, especially when you don’t need to take JR lines that are more expensive. Had a bit of unpleasant misunderstanding with one of the staff at the end after check out, but the other staff were very helpful and polite. I definitely consider to stay here again for my next Tokyo trip.
Spent 5 nights and found the room really convenient for long stays. They have microwave, e-stove, washing machine, along with cooking and dining utensils. The hotel is around 6-7minutes walk from Toei Oedo line so even-though not right at Shinjuku, it was still easy to get around, especially when you don’t need to take JR lines that are more expensive. Had a bit of unpleasant misunderstanding with one of the staff at the end after check out, but the other staff were very helpful and polite. I definitely consider to stay here again for my next Tokyo trip.
10
Jessica
4 Jan 2026
·
Stayed 2 nights
The room was clean, the staff was accommodating, and there were several free amenities in the lobby. Close to the Nishi-Shinjuku station and we enjoyed a pleasant walk to the Meiji Jingu Gardens from here.
The room was clean, the staff was accommodating, and there were several free amenities in the lobby. Close to the Nishi-Shinjuku station and we enjoyed a pleasant walk to the Meiji Jingu Gardens from here.
10
Sean
18 Oct 2025
·
Stayed 4 nights
Great stay with easy access to the rest of Tokyo. Room was clean and tidy, and hotel staff are helpful.
Great stay with easy access to the rest of Tokyo. Room was clean and tidy, and hotel staff are helpful.
8
Allison Nicole
4 Nov 2025
·
Stayed 8 nights
Great property with friendly staff. It’s a quiet little area just outside of the busy Shinjuku area. The rooms are a bit small but that was expected and we didn’t mind.
Great property with friendly staff. It’s a quiet little area just outside of the busy Shinjuku area. The rooms are a bit small but that was expected and we didn’t mind.
8
tomoyuki
25 Jun 2024
·
Stayed 1 night
携帯の充電器がなかったため、後藤さんというスタッフさんに頼んだところ、嫌な顔せずにすぐに用意してくれたので、良かったです。スタッフの方々の対応に若干の差はありましたが、全体的にホテルの宿泊は良かったです。また、環境保護への取り組みもされていることがわかり、好感を持ちました。
携帯の充電器がなかったため、後藤さんというスタッフさんに頼んだところ、嫌な顔せずにすぐに用意してくれたので、良かったです。スタッフの方々の対応に若干の差はありましたが、全体的にホテルの宿泊は良かったです。また、環境保護への取り組みもされていることがわかり、好感を持ちました。
4
michiko
8 Dec 2023
·
Stayed 3 nights
Checked in and was given room 616. View from room was pleasing. No wifi. Zero. Zip. Nada. Despite a small sign in the room 'free wifi'. Nothing. Phoned reception. Girl came up with modem and tried. Still nothing. Only apologies. Arranged for another room - 216. View was of building and street. Only privacy with blind down. Room was 'clean and functional' For Y31000 per night walk-in rate it would want to be. Bed ok, tv ok. shower ok. Guests will generate rubbish. This hotel chain wants guests to take their rubbish down to garbage area (not nice) and sort out their own rubbish into respective bins. What? Seriously. We had 2 card 'keys', one was lost. Hotel asked for Y2000 as replacement fee. For a small piece of plastic worth a few yen. In view of the first day lack of wifi this fee could have been waived. We stayed for 4 nights. No staff before 7am. Staff inflexible. We will not stay at this chain again.
Checked in and was given room 616. View from room was pleasing. No wifi. Zero. Zip. Nada. Despite a small sign in the room 'free wifi'. Nothing. Phoned reception. Girl came up with modem and tried. Still nothing. Only apologies. Arranged for another room - 216. View was of building and street. Only privacy with blind down. Room was 'clean and functional' For Y31000 per night walk-in rate it would want to be. Bed ok, tv ok. shower ok. Guests will generate rubbish. This hotel chain wants guests to take their rubbish down to garbage area (not nice) and sort out their own rubbish into respective bins. What? Seriously. We had 2 card 'keys', one was lost. Hotel asked for Y2000 as replacement fee. For a small piece of plastic worth a few yen. In view of the first day lack of wifi this fee could have been waived. We stayed for 4 nights. No staff before 7am. Staff inflexible. We will not stay at this chain again.
2
Ricardo
30 Nov 2023
·
Stayed 1 night
The older gentleman that checked me in provided horrible service, he just kept yelling, and was awful, I will never stay here!
The older gentleman that checked me in provided horrible service, he just kept yelling, and was awful, I will never stay here!
10
Ramon
4 Sept 2025
·
Stayed 6 nights
Friendly and helpful staff
Friendly and helpful staff
10
ANTHONY
1 May 2025
·
Stayed 4 nights
staff service was outstanding
staff service was outstanding
8
ROBERT
24 May 2025
·
Stayed 5 nights
First the location was great and saved a bunch of time. A couple of complaints though: 1 could not turn lights out for most of the room without pulling the room key and shutting all the lights off. Also we didn't get any cleaning service (chose the in room cleaning option). The staff were mixed with their English and were young and friendly but not super friendly. Cool toilet seat and nice lobby with free coffee.
First the location was great and saved a bunch of time. A couple of complaints though: 1 could not turn lights out for most of the room without pulling the room key and shutting all the lights off. Also we didn't get any cleaning service (chose the in room cleaning option). The staff were mixed with their English and were young and friendly but not super friendly. Cool toilet seat and nice lobby with free coffee.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Quieter Nishi-Shinjuku location near Chuo Park with subway and bus stops a short walk away, plus many convenience stores and eateries. It is a 15–30 minute walk to central Shinjuku, which some found less convenient.
Related guest reviews
10
Jessica
4 Jan 2026
·
Stayed 2 nights
The room was clean, the staff was accommodating, and there were several free amenities in the lobby. Close to the Nishi-Shinjuku station and we enjoyed a pleasant walk to the Meiji Jingu Gardens from here.
The room was clean, the staff was accommodating, and there were several free amenities in the lobby. Close to the Nishi-Shinjuku station and we enjoyed a pleasant walk to the Meiji Jingu Gardens from here.
6
PEDRO HENRIQUE
30 May 2025
·
Stayed 3 nights
We booked this hotel based on its cost-benefit, as accommodation in Tokyo is a financial challenge. The service is wonderful, and the hotel is clean and comfortable. However, the room is quite small, typical for Tokyo. This was significant for us because we are two people who value space. We only had two suitcases, and there was no space to open even one of them (there wouldn’t even be enough space for just one small suitcase, maybe only for a backpack...). But we understand this is the standard in Tokyo. We didn’t opt for breakfast, but we saw that it’s a “do-it-yourself” style, with options like cup noodles. Regarding the hotel’s location: it’s close to a subway entrance, but definitely far from Shinjuku. It’s within the urban perimeter of the neighborhood, but not central to Shinjuku. Walking from the hotel to central points in Shinjuku is a long walk (about 30 minutes). There are some restaurants and convenience stores near the hotel. If you’re willing to walk or take the subway for all your trips, it’s worth it. But if you want to stay in a more central area with easy walking access to more restaurants or tourist spots, it’s better to stay somewhere more central in Shinjuku. We didn’t pay attention to this and regretted it.
We booked this hotel based on its cost-benefit, as accommodation in Tokyo is a financial challenge. The service is wonderful, and the hotel is clean and comfortable. However, the room is quite small, typical for Tokyo. This was significant for us because we are two people who value space. We only had two suitcases, and there was no space to open even one of them (there wouldn’t even be enough space for just one small suitcase, maybe only for a backpack...). But we understand this is the standard in Tokyo. We didn’t opt for breakfast, but we saw that it’s a “do-it-yourself” style, with options like cup noodles. Regarding the hotel’s location: it’s close to a subway entrance, but definitely far from Shinjuku. It’s within the urban perimeter of the neighborhood, but not central to Shinjuku. Walking from the hotel to central points in Shinjuku is a long walk (about 30 minutes). There are some restaurants and convenience stores near the hotel. If you’re willing to walk or take the subway for all your trips, it’s worth it. But if you want to stay in a more central area with easy walking access to more restaurants or tourist spots, it’s better to stay somewhere more central in Shinjuku. We didn’t pay attention to this and regretted it.
8
Allison Nicole
4 Nov 2025
·
Stayed 8 nights
Great property with friendly staff. It’s a quiet little area just outside of the busy Shinjuku area. The rooms are a bit small but that was expected and we didn’t mind.
Great property with friendly staff. It’s a quiet little area just outside of the busy Shinjuku area. The rooms are a bit small but that was expected and we didn’t mind.
8
Thomas Dalen
16 Feb 2026
·
Stayed 5 nights
The hotel has a great location, within walking distance to Shinjuku, Shibuya, and Harajuku, as well as a subway and bus stop stop about a two minutes walk from the hotel. It is easy to get around the city from the hotel whether you prefer walking or public transit. The staff were amazing and super helpful. The room itself is rather small, I was traveling solo and it was fine for me, however for two people with bags it might feel crampt.
The hotel has a great location, within walking distance to Shinjuku, Shibuya, and Harajuku, as well as a subway and bus stop stop about a two minutes walk from the hotel. It is easy to get around the city from the hotel whether you prefer walking or public transit. The staff were amazing and super helpful. The room itself is rather small, I was traveling solo and it was fine for me, however for two people with bags it might feel crampt.
10
Benn
17 May 2025
·
Stayed 2 nights
About 20 minute walk from Shinjuku station. Very quiet area, with a nearby 24 hour supermarket, restaurants, cafe and attached to a McDonalds. Rooms are quite spacious for Tokyo with high ceilings, washing machine and a comfortable bed.
About 20 minute walk from Shinjuku station. Very quiet area, with a nearby 24 hour supermarket, restaurants, cafe and attached to a McDonalds. Rooms are quite spacious for Tokyo with high ceilings, washing machine and a comfortable bed.
10
Justin
6 Nov 2024
·
Stayed 5 nights
Clean and quiet hotel with helpful staff. Kitchen and washer/dryer in the room. Easy check in and check out with no problems at all. Close to Oedo subway line station which connects to Shinjuku Station in just a couple minutes ride, also close to Chuo Koen Park. If you'd rather walk you can get to Shinjuku Station in about 15 minutes. Would stay here again.
Clean and quiet hotel with helpful staff. Kitchen and washer/dryer in the room. Easy check in and check out with no problems at all. Close to Oedo subway line station which connects to Shinjuku Station in just a couple minutes ride, also close to Chuo Koen Park. If you'd rather walk you can get to Shinjuku Station in about 15 minutes. Would stay here again.
10
Gabriel
21 Oct 2025
·
Stayed 11 nights
Staff is friendly and helpful. This location is right across from a park for morning and afternoon walks.
Staff is friendly and helpful. This location is right across from a park for morning and afternoon walks.
10
Shannon
27 Aug 2025
·
Stayed 3 nights
A great location in the business district. Quiet and easy to locate. Conveniently close to transport
A great location in the business district. Quiet and easy to locate. Conveniently close to transport
10
Dwinarto
20 Oct 2024
·
Stayed 2 nights
Clean, well-equipped room (love the included washing machine!). Relatively away from the busy Shinjuku main area so nice and quiet. Plenty of kombini and restaurants downstairs too. Just be mindful you need to walk or catch a bus/train to get to the main shopping district. Otherwise I'm happy with my stay.
Clean, well-equipped room (love the included washing machine!). Relatively away from the busy Shinjuku main area so nice and quiet. Plenty of kombini and restaurants downstairs too. Just be mindful you need to walk or catch a bus/train to get to the main shopping district. Otherwise I'm happy with my stay.
10
Gustavo
7 Aug 2025
·
Stayed 3 nights
Nice and cozy hotel in a lovely area of Shinjuku, near a lovely park and close to direct bus and subway to Shinjuku and Shibuya
Nice and cozy hotel in a lovely area of Shinjuku, near a lovely park and close to direct bus and subway to Shinjuku and Shibuya
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
On-site breakfast is a DIY, microwaveable setup with limited variety; many guests prefer nearby restaurants or convenience stores instead. A few found it acceptable, but overall feedback is lukewarm.
Related guest reviews
10
Kacey
24 Jul 2025
·
Stayed 4 nights
Loved this hotel and it's location to the nearby park, restaurants, and transit. Rooms are clean and breakfast is offered, including interesting frozen options as well as cereal.
Loved this hotel and it's location to the nearby park, restaurants, and transit. Rooms are clean and breakfast is offered, including interesting frozen options as well as cereal.
8
Charmagne
7 Oct 2024
·
Stayed 7 nights
It was clean and nice. I personally didn’t like the food available on site but otherwise it was fine.
It was clean and nice. I personally didn’t like the food available on site but otherwise it was fine.
8
Michael
19 Aug 2024
·
Stayed 4 nights
This place was a solid choice for my first time travelling solo abroad. Room was small but had everything I needed! There was even a washing machine which would have been super handy if it was later in my trip. The room had tones of outlets, AC worked like a charm, was located close to a metro station (or an 20 minute walk to the main shinjuku station) and the big shopping district of Shinjuku was quite close. The breakfast is simple but effective, there’s a western style (sandwich and choice of soup) or Japanese style (fish and rice, and choice of soup) they supply everything to cook the rice. I don’t eat meat/dairy and there was some nuts/cereals that I could have as well as one of the soups. So a little bit for everyone! My only issue with the room was the bed was as hard as a board. Highly recommend this place!
This place was a solid choice for my first time travelling solo abroad. Room was small but had everything I needed! There was even a washing machine which would have been super handy if it was later in my trip. The room had tones of outlets, AC worked like a charm, was located close to a metro station (or an 20 minute walk to the main shinjuku station) and the big shopping district of Shinjuku was quite close. The breakfast is simple but effective, there’s a western style (sandwich and choice of soup) or Japanese style (fish and rice, and choice of soup) they supply everything to cook the rice. I don’t eat meat/dairy and there was some nuts/cereals that I could have as well as one of the soups. So a little bit for everyone! My only issue with the room was the bed was as hard as a board. Highly recommend this place!
2
wai ki
24 Sept 2025
·
Stayed 3 nights
廚所，房間有異味，早餐沒有選擇， 只有冰多士，要客人帶回房間用微波爐翻熱。
廚所，房間有異味，早餐沒有選擇， 只有冰多士，要客人帶回房間用微波爐翻熱。
8
Catja
5 May 2025
·
Stayed 2 nights
Fint og ordentligt hotel med god beliggenhed 10-15 min fra Shinjuku station. Morgenmad er DIY med produkter fra receptionen. Det fungerede fint men husk at sætte lidt ekstra tid af til det. Vi var glade gæster og kommer gerne tilbage.
Fint og ordentligt hotel med god beliggenhed 10-15 min fra Shinjuku station. Morgenmad er DIY med produkter fra receptionen. Det fungerede fint men husk at sætte lidt ekstra tid af til det. Vi var glade gæster og kommer gerne tilbage.
10
Raven
18 May 2025
·
Stayed 7 nights
This hotel is an excellent option for Shinjuku. It is one block from the station and a half hour walk to Kabukicho with the nearest Mega Don Quixote store - an essential aspect of any Japan trip. Everything you might need (groceries, Don’s, Lawsons) or want is within walking distance. The available breakfast was basically a fridge offering small boxed meals and a coffee maker so we opted for the nearby Denny’s which cost of 1300 yen ($12 cad) for breakfast for two and the meal choices were excellent. The only drawback was that the phone in my room didn’t work and they bc some to service the room at the most inconvenient times. They won’t service them after 1 pm. Otherwise, the room was small but sufficiently spacious enough for two. I enjoyed my stay here.
This hotel is an excellent option for Shinjuku. It is one block from the station and a half hour walk to Kabukicho with the nearest Mega Don Quixote store - an essential aspect of any Japan trip. Everything you might need (groceries, Don’s, Lawsons) or want is within walking distance. The available breakfast was basically a fridge offering small boxed meals and a coffee maker so we opted for the nearby Denny’s which cost of 1300 yen ($12 cad) for breakfast for two and the meal choices were excellent. The only drawback was that the phone in my room didn’t work and they bc some to service the room at the most inconvenient times. They won’t service them after 1 pm. Otherwise, the room was small but sufficiently spacious enough for two. I enjoyed my stay here.
8
KANG CHENG
11 Jun 2025
·
Stayed 9 nights
地理位置優越、房間設備齊全，服務人員態度非常好。早餐是冷凍微波食品，強烈不建推薦，附近有很多餐廳還有麥當勞，然後即便住超過一個星期，也只打掃一次，對比不便宜的房價，相對扣分許多。
地理位置優越、房間設備齊全，服務人員態度非常好。早餐是冷凍微波食品，強烈不建推薦，附近有很多餐廳還有麥當勞，然後即便住超過一個星期，也只打掃一次，對比不便宜的房價，相對扣分許多。
4
KUNG
5 Apr 2025
·
Stayed 2 nights
The hotel room is clean and comfortable, and the in-room laundry machine is definitely a plus. However, I would strongly advise against spending 1,500 yen on the breakfast. If you choose the Japanese-style breakfast, be prepared to cook the rice yourself (which takes about 20 minutes), heat the soup (5 minutes and 10 seconds), and warm up the fish (1 minute). Everything is self-service, and you even have to wash the dishes afterward like in a hostel. Compared to other hotels in the same price range, such as APA Hotel, where breakfast also costs 1,500 yen, the quality of both food and service is significantly better—and you don't have to clean up after yourself. There are also convenient and affordable options nearby, like Matsuya and Sukiya, making it unnecessary to spend 1,500 yen on the Stay Morning+ breakfast, which ended up being underwhelming—if not downright disappointing. Additionally, if the hotel expects guests to use the self-check-in machine, please ensure it’s working properly. When scanning my passport, the screen displayed an [X] on the passport verification page, along with a vague caption telling guests to make sure everything is scanned correctly. This was confusing and left me unsure how to proceed.
The hotel room is clean and comfortable, and the in-room laundry machine is definitely a plus. However, I would strongly advise against spending 1,500 yen on the breakfast. If you choose the Japanese-style breakfast, be prepared to cook the rice yourself (which takes about 20 minutes), heat the soup (5 minutes and 10 seconds), and warm up the fish (1 minute). Everything is self-service, and you even have to wash the dishes afterward like in a hostel. Compared to other hotels in the same price range, such as APA Hotel, where breakfast also costs 1,500 yen, the quality of both food and service is significantly better—and you don't have to clean up after yourself. There are also convenient and affordable options nearby, like Matsuya and Sukiya, making it unnecessary to spend 1,500 yen on the Stay Morning+ breakfast, which ended up being underwhelming—if not downright disappointing. Additionally, if the hotel expects guests to use the self-check-in machine, please ensure it’s working properly. When scanning my passport, the screen displayed an [X] on the passport verification page, along with a vague caption telling guests to make sure everything is scanned correctly. This was confusing and left me unsure how to proceed.
8
Dusko
6 Jul 2025
·
Stayed 4 nights
Tipical Japanese hotel room that has no wardrobe and no much room to unpack your luggages. The bathroom has famous Japanese toilet, bath tube used as shower and little space for toiletries. Has a washing machine, mini oven, and a kettle in mini, mini kitchenette. Breakfasts available, but you have to collect quite limited selection of cereals, nuts, filter coffee, rice frozen vegetables, frozen fish and frozen ham and cheese sendviches. You have to request new towels and rubbis to be collecter, and it is free. Bad making and cleaning is at an extra fee. Staff is friendly and helpful and place feels safe.
Tipical Japanese hotel room that has no wardrobe and no much room to unpack your luggages. The bathroom has famous Japanese toilet, bath tube used as shower and little space for toiletries. Has a washing machine, mini oven, and a kettle in mini, mini kitchenette. Breakfasts available, but you have to collect quite limited selection of cereals, nuts, filter coffee, rice frozen vegetables, frozen fish and frozen ham and cheese sendviches. You have to request new towels and rubbis to be collecter, and it is free. Bad making and cleaning is at an extra fee. Staff is friendly and helpful and place feels safe.
10
CARLA
26 Jul 2025
·
Stayed 2 nights
Muy bonito hotel, el desayuno si es algo distinto a lo que uno está acostumbrado cuando te dicen que el desayuno está incluido, pero en general muy bien.
Muy bonito hotel, el desayuno si es algo distinto a lo que uno está acostumbrado cuando te dicen que el desayuno está incluido, pero en general muy bien.
Was this helpful?
AI-generated summary based on recent guest reviews
10
Joshua
6 Jul 2026
·
Stayed 1 night
Staff was exceptionally helpful. Real quick check in. Quiet. Good location.
Staff was exceptionally helpful. Real quick check in. Quiet. Good location.
8
Jesus
5 Jul 2026
·
Stayed 1 night
Washer didn’t work and the room was tiny
Washer didn’t work and the room was tiny
10
Natalie
2 Jul 2026
·
Stayed 4 nights
Located close to family mart and 7/11, restaurants, bus and train stations
Located close to family mart and 7/11, restaurants, bus and train stations
8
Stephen
30 Jun 2026
·
Stayed 2 nights
Close to the subway station, good room, no problems
Close to the subway station, good room, no problems
10
Justin
26 Jun 2026
·
Stayed 10 nights
Property was clean, professional and helped us when we needed it. They do support luggage transport via 3rd party so we could be able to go to the airport bag less. Washer and dryer worked. Recommend getting Flair or something to unwrinkle your clothes but that was the only thing we had to do ourselves. Great place for a 7 day+ stay.
Property was clean, professional and helped us when we needed it. They do support luggage transport via 3rd party so we could be able to go to the airport bag less. Washer and dryer worked. Recommend getting Flair or something to unwrinkle your clothes but that was the only thing we had to do ourselves. Great place for a 7 day+ stay.
FAQs about Tokyu Stay Nishi Shinjuku
What type of breakfast is offered and what are the serving hours?
Cooked-to-order breakfasts are available daily from 7 AM to 9:30 AM for a fee of approximately JPY 1500 per person.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 12:00 AM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.
Where is the property located in relation to key landmarks?
The property is located in the heart of Tokyo, within a 5-minute drive of Tokyo Metropolitan Government Building and Shinjuku Gyoen National Garden. It is 0.1 km from Shinjuku Central Park and 2.2 km from Meiji Jingu Shrine.
What are the policies for guests staying with children?
Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-06: 239.98030801818848USD
- 2026-10-07: 192.12698600219727USD
- 2026-10-08: 179.42814898376466USD
- 2026-10-09: 200.05683208557127USD
- 2026-10-10: 271.1520044567871USD
- 2026-10-11: 228.19952448181152USD
- 2026-10-12: 187.61422981750488USD
- 2026-10-13: 179.55533506225586USD
- 2026-10-14: 200.52430884887696USD
- 2026-10-15: 205.9889186047363USD
- 2026-10-16: 224.21897445251466USD
- 2026-10-17: 371.9928444311523USD
- 2026-10-18: 177.5592159472656USD
- 2026-10-19: 184.11159732727052USD
- 2026-10-20: 184.10739367614747USD
- 2026-10-21: 185.17257494750976USD
- 2026-10-22: 205.9889186047363USD
- 2026-10-23: 217.84881963989258USD
- 2026-10-24: 223.7379127191162USD
- 2026-10-25: 185.14287598144531USD
- 2026-10-26: 185.14287598144531USD
- 2026-10-27: 185.21266342529296USD
- 2026-10-28: 185.14287598144531USD
- 2026-10-29: 191.59505325500487USD
- 2026-10-30: 211.4598167492676USD
- 2026-10-31: 222.61317972351074USD
- 2026-11-01: 195.0020270501709USD
- 2026-11-02: 177.44940837768556USD
- 2026-11-03: 177.69115249328613USD
- 2026-11-04: 179.55880392883302USD
- 2026-11-05: 180.83028877746582USD
- 2026-11-06: 203.52985104980468USD
- 2026-11-07: 221.2367744769287USD
- 2026-11-08: 184.11159732727052USD
- 2026-11-09: 177.36998329467772USD
- 2026-11-10: 179.55880392883302USD
- 2026-11-11: 180.33957231689453USD
- 2026-11-12: 107.99661617065429USD
- 2026-11-13: 200.52430884887696USD
- 2026-11-14: 219.1476794848633USD
- 2026-11-15: 182.47099431640623USD
- 2026-11-16: 140.1847588684082USD
- 2026-11-17: 184.11159732727052USD
- 2026-11-18: 188.44284464111328USD
- 2026-11-19: 179.41617028686522USD
- 2026-11-20: 205.52986623168945USD
- 2026-11-21: 244.08551510009767USD
- 2026-11-22: 209.2588807141113USD
- 2026-11-23: 140.07488294677734USD
- 2026-11-24: 140.14466184661865USD
- 2026-11-25: 160.4169317236328USD
- 2026-11-26: 164.97601351074218USD
- 2026-11-27: 174.09417708496093USD
- 2026-11-28: 217.84881963989258USD
- 2026-11-29: 140.33471472381592USD
- 2026-11-30: 138.89098270721436USD
- 2026-12-01: 132.16317578887939USD
- 2026-12-02: 132.16317578887939USD
- 2026-12-03: 135.8104412185669USD
- 2026-12-04: 147.63921643859862USD
- 2026-12-05: 184.11159732727052USD
- 2026-12-06: 132.16317578887939USD
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Fee for self-serve breakfast: approximately JPY 1500 per person
- Housekeeping fee: JPY 1500; may vary based on length of stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Non-smoking rooms
Dry cleaning
Safe-deposit box
Luggage storage
Designated smoking area
Vending machines
Services
Dry cleaning
Safe-deposit box
Luggage storage
Designated smoking area
24-Hour Front Desk
General
Non-smoking rooms
Vending machines
Family room
Internet
Free wi-fi