Motel 6 Houston-Hobby

Roaches

Pictures for this property only vaguely represent the actual hotel. Place is very run down, full of people who live there, very unsavory tenants. In our 2 night stay we heard multiple fights outside our room, AC in the hallway didn\'t work. Hallway was also undergoing renovations right outside of our room and we were told not to step on the tiles being placed making it where we couldn\'t enter or exit our room. The pool was closed, the grass was overgrown. The AC filter in the room was so clogged with dust and so nasty that it looked like shag carpet when pulled out. We had to clean them just to have the AC work decently. The beds were very hard and uncomfortable. Some of the electrical plugs didn\'t work. Paint was peeling on the walls. Some of the lights didn\'t work, and other light fixtures were cracked and/or damaged. Room had an odd smell. Bathroom again was nothing like the pictures having an old and rather nasty bathtub instead of a walk in shower. Stains on the ceiling and walls in the bathroom. Floors were so dirty that walking barefoot would turn your feet black within just a few steps. Desk staff were informed and only said "Oh I\'m sorry" as if they didn\'t care. Ice machine on the bottom floor was broken. Laundry facilities were "closed for maintenance" but obviously were never opened. Swimming pool looked ok but was "Closed" with no reason given. Heat in the hall going to the upstairs ice machine was brutal and the smell was awful. Worst hotel I\'ve ever stayed at.

Well for starters they put us up stairs when I asked for downstairs which was smoking and we wanted no smoking then for wife who is handicapped they didn’t have an elevator so up and down stairs was very hard on her.Then to top it all off was the roaches we told manager and all she could say was maintenance would be in the am so I went down got a can of bug spray and sprayed all around the baseboard and bathroom as they came out then Saturday morning they came in and resprayed the room and when we got back that night they were all over dying or dead still had a few coming out thru the night yes they were remodeling the rooms but it needed to be completely exterminated now the area was ok people left us alone for the most part also they showed they were pet friendly but didn’t say anything about charges for pet til after we start checking in they needed to state that in their info for pet charge over all it’s a very bad rating from us cause of the bugs

They are in the middle of remodeling so a few things can be excused. But yhe dogs barking so loud was annoying.

The entire building was under repair. The doors had been kicked in and were damaged from the inside. The tv had the wires yanked out and no reception. The entire hallway had tile missing, looks like they were replacing some of it. The only entrance was the front door and I was in room 152 at the back of 2 long hall ways. The lobby had signs and material everywhere. Had I known the building was under repair, I probably would not have reserved it. I did not stay because when I went out for dinner, I received a phone call from my home in Illinois and had to return the next day for a medical emergency. I had not even unloaded my baggage because it was so far to carry it to the room, I was going to take it with me when I returned. I did not go back to the hotel as I decided I should head for home. I did try calling the lobby all evening as I was driving back to Illinois, but I could not get anyone to answer. I figured I would have to pay for the room for one night, but figured I could cancel the 2nd night's stay. I could not get anyone to answer the phone and after midnight I didn't suppose they would cancel the 2nd day anyway. I was a 12- hour drive and I could never get in touch with anyone at the lobby. Next time I will call and make my reservations by myself.

Terrible hotel conditions. The building was under construction and its located literally next to a strip club. The hallways smell bad and the carpet is extremely dirty and smells like mildew. I was in room 168 which was infested with roaches. Not two or three but hundreds of roaches. I notified the front desk and was given rm 116 which was also infested with roaches. I was given a bottle of bug spray and told there would be no other room that didn’t have roaches because of the construction.

Needs to be remodeled.. but is comfy with a friendly staff.. I do believe the owners will begin upgrading.. thank you

This hotel was terrible, we stayed on the 2 nd floor The hallway was very dirty and smelly, our room was dirty with lights missing…. The worst part was the room had cockroaches

Bugs, Roaches, Filth everywhere, Pet waste, Stinks, TV remote didn’t work, Dogs running in the room above at 2am.

Roaches , holes , broken lights , things not working . Just overall the worst hotel I’ve ever booked

The roaches were everywhere!! This is so unclean and unsanitary!! I am going to report this to the health department. I can't believe this establishment would book this room to a paying customer!! I had small children with me. I wasn't able to sleep because roaches were literally crawling on the bed and headboard. This is completely unacceptable, something needs to be done!! I am very unsatisfied with my stay and request a full refund!! I am also going to post my review to google and yelp

Room has roaches and floors were dirty

It was horrible roaches in the room bed was nasty everything was bad and to top it off I didn't get a refund cuz it an 1 hr past the time I checked in don't stay here it is the worst...

Room was full of cockroaches

Soon as i unlocked the door & turned on the lights, there was a cluster of tiny baby german roaches on the floor and crawling on the wall. I was flabbergasted! I didnt go past the front door. I had two kids with me and i would not allow them to step foot in that nasty room with their belongings! I immediately went to the front desk with pictures & videos and the manager seemed to not care at all. All he said was that i booked with third party & that i have to take my issues up with them. Reached out to hotels.com customer support, & of course i could not get a reimbursement. Highly DO NOT recommend this hotel at all especially if you are traveling with family ***the pictures i post are all different roaches lol, not the same one.***

Disgusting. The pictures on the app are not pics of the property. We checked out as soon as we saw the bugs in the room and how filthy it was. Holes in the walls broken fixtures and the entire place smelled horrible.

This hotel was in terrible shape from the moment we walked in. Everything looked completely run down — the carpet reeked of mildew, paint was peeling off the walls, and several nearby rooms were padlocked shut, which was very unsettling. Our bed had a visible stain on the comforter, and to top it off, we saw cockroaches crawling on the walls. It was disgusting and unacceptable. We didn’t even stay the night — we checked out immediately and went to another hotel down the road. Save yourself the trouble and stay somewhere else. This place needs a serious deep clean and renovation before anyone should consider staying here.

The first room stunk from cigarette smoke and the AC had flooded the floor. We were put upstairs (no elevator) in a second room that reeked with smoke, roaches crawling on the wall, unclean walls, refrigerator leaking water. Do not stay here.!

Over all appearance of motel was horrible broken down cars in the parking lot smelled like weed everywhere you went front desk was rude hanging up the phone when we called for a late check in rooms look nothing like the online pictures staff does not even use uniforms so you don’t know who is part of the staff and who is not will never return to this motel it’s disappointing how bad it has gotten since the first time I stayed there back in 2019 and the motel was way better back then

Walls and head of bed scratched and drawings on them. Light fixture dirty. Paint stripping of wall. Strong smell of smoke and other things. Dirt mark on walls. Very bad!.

Bugs, Roaches, Filth everywhere, Pet waste, Stinks, TV remote didn’t work, Dogs running in the room above at 2am.

Pictures for this property only vaguely represent the actual hotel. Place is very run down, full of people who live there, very unsavory tenants. In our 2 night stay we heard multiple fights outside our room, AC in the hallway didn\'t work. Hallway was also undergoing renovations right outside of our room and we were told not to step on the tiles being placed making it where we couldn\'t enter or exit our room. The pool was closed, the grass was overgrown. The AC filter in the room was so clogged with dust and so nasty that it looked like shag carpet when pulled out. We had to clean them just to have the AC work decently. The beds were very hard and uncomfortable. Some of the electrical plugs didn\'t work. Paint was peeling on the walls. Some of the lights didn\'t work, and other light fixtures were cracked and/or damaged. Room had an odd smell. Bathroom again was nothing like the pictures having an old and rather nasty bathtub instead of a walk in shower. Stains on the ceiling and walls in the bathroom. Floors were so dirty that walking barefoot would turn your feet black within just a few steps. Desk staff were informed and only said "Oh I\'m sorry" as if they didn\'t care. Ice machine on the bottom floor was broken. Laundry facilities were "closed for maintenance" but obviously were never opened. Swimming pool looked ok but was "Closed" with no reason given. Heat in the hall going to the upstairs ice machine was brutal and the smell was awful. Worst hotel I\'ve ever stayed at.

There was a big dog barking and the stink of marijuana in the hallway. There's nowhere to store clothes and homeless people asking for money and going into the hotel lobby expecting you to buy them something.

The ac leaked water all day and night

The entire building was under repair. The doors had been kicked in and were damaged from the inside. The tv had the wires yanked out and no reception. The entire hallway had tile missing, looks like they were replacing some of it. The only entrance was the front door and I was in room 152 at the back of 2 long hall ways. The lobby had signs and material everywhere. Had I known the building was under repair, I probably would not have reserved it. I did not stay because when I went out for dinner, I received a phone call from my home in Illinois and had to return the next day for a medical emergency. I had not even unloaded my baggage because it was so far to carry it to the room, I was going to take it with me when I returned. I did not go back to the hotel as I decided I should head for home. I did try calling the lobby all evening as I was driving back to Illinois, but I could not get anyone to answer. I figured I would have to pay for the room for one night, but figured I could cancel the 2nd night's stay. I could not get anyone to answer the phone and after midnight I didn't suppose they would cancel the 2nd day anyway. I was a 12- hour drive and I could never get in touch with anyone at the lobby. Next time I will call and make my reservations by myself.

I will never go there again !!! The hotel and room was dirty and nasty ....The room had dog poop stuck to the floor . And I woke up at midnight to a bunch of people fighting in the hallway . I felt very unsafe there. True story

Disgusting. The pictures on the app are not pics of the property. We checked out as soon as we saw the bugs in the room and how filthy it was. Holes in the walls broken fixtures and the entire place smelled horrible.

I love the staff that works in the front when you check in The are very nice

(The air filters look like they have not been cleaned in years. In the afternoon t2cthe front desk lady there on Monday August 5, 2024 was very rude and would not warm up our food knowing our room did not have a microwave.

Failure to honor an online reservation and no help whatsoever in resolving it

Staff is awesome and trys to accommodate and work with your personal needs

Despite having a confirmed reservation, I was told that they were overbooked and was told to request a refund from Expedia.

Staff in front is awesome friendly caring and the housekeeping is awesome too

Soon as i unlocked the door & turned on the lights, there was a cluster of tiny baby german roaches on the floor and crawling on the wall. I was flabbergasted! I didnt go past the front door. I had two kids with me and i would not allow them to step foot in that nasty room with their belongings! I immediately went to the front desk with pictures & videos and the manager seemed to not care at all. All he said was that i booked with third party & that i have to take my issues up with them. Reached out to hotels.com customer support, & of course i could not get a reimbursement. Highly DO NOT recommend this hotel at all especially if you are traveling with family ***the pictures i post are all different roaches lol, not the same one.***

Great management, front desk staff , housekeepers! Go out of their way to help you and accommodate you!

I went to this place to stay for one night. The first room I was checked into (128) had roaches falling off the walls as I walked through the front door and turned on the light literally. I went down to the front desk explained what happened, the guy at the front desk asked me if I wanted bug spray to take care of the problem MYSELF. I responded with excuse me I at least need to be placed in another room and we’ll go from there. I go into the next room that they give me which was room 219 walk-through the door and it was the same situation roaches falling off the walls yet this room I checked the bed. There are blood stains all over the sheets and burn marks I promptly left the hotel after that, and I simply asked for a refund. The front dresk tried to act like there was no big issue with roaches being in the rooms. There was hotel doors that were kicked in with crime scene tape all around the doors. I felt extremely disgusted and unsafe in this hotel for maybe the 10 minutes that I spent in there. There was many drug deals going on inside the hotel as well as full of very sketchy people. Also, when I contacted Hotels.com for my refund the hotel, tried to lie and say that I checked in early although I checked in at 4PM and check in time is 3PM. Trying not to give me my money back. But I chatted with Hotels.com and I was able to get a full refund after threatening to go to my bank and dispute the charges. DONT STAY HERE, especially is you have children.

The office people are awesome

It was a dirty scary area of town. Roaches everywhere in the rooms in the halls all over the room walls.

Close to Hobby airport Close to free way

There was a big dog barking and the stink of marijuana in the hallway. There's nowhere to store clothes and homeless people asking for money and going into the hotel lobby expecting you to buy them something.

Property was disgusting, room was dirty, lots of drugs, soliciting sex workers, vehicles broken into. Unsafe

Good for price and location.

Airport is very convenient

Right off 45 South & a few minutes to Downtown Houston ..

Terrible hotel conditions. The building was under construction and its located literally next to a strip club. The hallways smell bad and the carpet is extremely dirty and smells like mildew. I was in room 168 which was infested with roaches. Not two or three but hundreds of roaches. I notified the front desk and was given rm 116 which was also infested with roaches. I was given a bottle of bug spray and told there would be no other room that didn’t have roaches because of the construction.

I will never go there again !!! The hotel and room was dirty and nasty ....The room had dog poop stuck to the floor . And I woke up at midnight to a bunch of people fighting in the hallway . I felt very unsafe there. True story

Check in was through a window like it was a fast-food restaurant. That was all I needed to see. I called Expedia, IMMEDIATELY, and got another hotel. I did not feel safe.