What type of breakfast is offered and what are the serving hours?

A complimentary cooked-to-order breakfast is served on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.

Are pets allowed at the property?

Pets are allowed in specific rooms only, with a surcharge of EUR 30 per pet, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Is there an airport shuttle service available?

A roundtrip airport shuttle is available for a surcharge of EUR 110 per vehicle (one way), and it operates 24 hours. Guests must contact the property with arrival details to arrange the transfer.

What accessibility features does the hotel offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Milan, just steps from Piccolo Teatro Grassi and within a 5-minute walk of Teatro Dal Verme. It is approximately 0.5 miles from Teatro alla Scala and the Via Montenapoleone Fashion District.

What are the policies for guests staying with children?

Children are allowed at the property. All guests, including children, must be present at check-in and show a government-issued photo ID.

Palazzo Segreti Hotel in Milan

Average nightly price at Palazzo Segreti by month, last 12 months (USD)
Month	Average price
January	US$277
February	US$469
March	US$279
April	US$342
May	US$364
June	US$337
July	US$273
August	US$250
September	US$412
October	US$378
November	US$304
December	US$294

What guests think

At Palazzo Segreti, guests repeatedly praise the prime central location near the Duomo and shopping, the friendly, accommodating staff, and comfortable, stylish rooms, while noting trade‑offs like a tiny old‑fashioned lift, street noise, and occasional climate‑control issues.

Breakfast is widely liked and often included, and several guests enjoyed the lounge with a welcome drink or evening aperitivo. Several note generous room sizes and modern bathrooms, with a few pointing out quirky layouts or dim decor. Cleanliness receives frequent compliments. Best for travelers seeking a stylish boutique base in Milan.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the cozy lounge and evening aperitivo or welcome drink, and breakfast is served on site. Multiple reviews note a very small, old‑fashioned elevator.

Related guest reviews

10

RICHARD

6 Aug 2023

·

Stayed 3 nights

Excellent location to see the sights. Staff was extremely helpful when asked questions. Breakfast staff was excellent with service. Rooms are spacious and the elevator was a page out of the past.

10

D Wesley

8 Jul 2023

·

Stayed 2 nights

Charming, cozy hotel with friendly staff, only about 100’ off a primary street lined with sidewalk cafes and shops. They include a nice happy hour in the evenings with a variety of snacks (salmon, cheeses, pizza), and they offer a tasty breakfast buffet with a ton of choices. Very close to 2 Metro stations (basically a block to the north and a block to the south), but you can walk to virtually all of the primary tourist destinations within 10 minutes from this centrally-positioned spot. Only negatives were the proximity to the numerous restaurants, which means you could hear people dining and partying until around 1am, and the small, “single-person and a bag” elevator promoted taking the stairs. Both were very minor negatives. I’d stay here again, without hesitation.

8

Kathryn

4 Oct 2024

·

Stayed 3 nights

The Palazzo Segreti is a lovely boutique hotel in a great location in between the Milan Cathedral and the Sforzesco Castle and easily walkable to both along with plenty of shops, restaurants, and cafes. The hotel conveniently has an elevator/lift to help transport bags to rooms. There were a few stairs in between the lobby and the lift but there was always a staff member available to help. The hotel offered a buffet style breakfast each morning (included with your stay) with a variety of items and one cup of coffee to start your day. I am not a big breakfast person, so for me, the variety was perfect. The room was lovely, comfortable, and spacious. My only complaint was the lack of air conditioning in our room. We asked 4 times for the air conditioning to be adjusted as the thermostat was not working in our room. Being in a busy/noisy area with a restaurant across the alley from us, we were not able to have the windows open which made it difficult to sleep. Each time we inquired, the woman at the front desk told us she'd take care of it but never did and when we returned to follow up, she was extremely rude and made us feel like a bother. We were told that she didn't see what the problem was because other rooms weren't having issues with their conditioning. I do feel like this was an isolated issue though as all of the other staff members were friendly, polite, and accommodating.

10

Louis

17 Aug 2023

·

Stayed 1 night

Attractively decorated. Free happy hour. Early check in. Very attentive staff.

10

Brendan

18 Nov 2024

·

Stayed 2 nights

The Palazzo Segreti is a small hotel just off the Via Dante in central Milan. The hotel is within walking distance of most attractions in the city. It's almost midway between two Metro stations. Despite its central location the hotel was quiet although I think it could be different on a weekend night. There is a nice breakfast available and a welcoming drink and nibbles available on the first evening. Woul definitely stay here again.

10

Mollie

24 Aug 2025

·

Stayed 2 nights

We felt so welcome at Palazzo Segreti! From the happy hour to the complimentary breakfast and warm staff, we felt very much at home here. Comfortable and very well-located, right off of the main pedestrian area. Close to all main attractions and easy access to public transit.

10

LEILA

27 Apr 2025

·

Stayed 1 night

Localização perfeita, decoração moderna e linda, quarto confortável e banheiro grande e moderno. Muito conforto e beleza! Welcome Drink e café da manhã são excelentes

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10

Colin

4 Oct 2023

·

Stayed 3 nights

Good quality accommodation in an excellent location for the main attractions, with friendly and very helpful staff. Breakfast was limited but of high quality.

10

James

10 Jun 2025

·

Stayed 1 night

The staff were excellent—friendly and extremely helpful. The lounge adjacent to the lobby was very comfortable, great for breakfast and lunch. The location is perfect for access to the duomo, shopping, Sforza Castle, transportation, Brera neighborhood, etc.

10

Jeeye

3 Oct 2023

·

Stayed 1 night

This hotel was in a quiet street off the busy area. Right near the Sforzesco castle, less than10 min walk to Duomo, Cadorna station (for Malpensa airport express) and easy walk to Brera... Hotel is in a convenient location for walking to many sites or taking public transportation. There are many stores and restaurants nearby. Our room was spacious, convenient and clean. Slippers and bathrobes were useful. Breakfast was really delicious!! (many baked goods, fresh fruit, eggs, yogurt...) Elevator was really small and old fashioned but you might find it charming. Staff were friendly and very helpful. It was a perfect hotel to stay for our 1 night stay in Milan. Wish we had more days to stay at Palazzo Segreti and explore beautiful Milan!!

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Cleanliness

Reviews frequently describe rooms and common areas as clean and well kept. A few note isolated issues, such as mildew in a bathroom.

Related guest reviews

10

Hyesun

25 Oct 2024

·

Stayed 2 nights

Good location, clean, big room and friendly staff. I would stay here again if I come to Milan.

10

Ji Hye

23 Jun 2023

·

Stayed 3 nights

The accommodation was very clean and quiet, and the staff were all friendly.

8

Jacqueline

16 Nov 2025

·

Stayed 2 nights

Clean, helpful staff and great location

6

Kenneth

24 Jun 2024

·

Stayed 2 nights

Mildew in the bathroom. Staff not ready for prime time.

10

Maggie

19 Jun 2024

·

Stayed 3 nights

Friendly staff, cute hotel, clean and comfortable. The breakfast each morning was wonderful!

10

Patrick

9 Sept 2023

·

Stayed 4 nights

Excellent location for trips to Duomo, Ambrosiana, Sforza castle snd La Scala. Room was clean large and staff was most helpful.

10

Robin

25 Sept 2023

·

Stayed 2 nights

Finished off our Italian vacation by spoiling ourselves at this property. From the excellent service at the front desk to the cleanliness of the room and property we were so pleased with our choice. The location is perfect for access to everything !! We walked miles and enjoyed every minute.

10

Pauline

4 Sept 2025

·

Stayed 4 nights

The room was clean and cozy, staff professional, and the breakfast was effortless. We will recommend your hotel To family and friends for sure.

10

Xiaoying

4 Sept 2024

·

Stayed 2 nights

Fantastic location. Great service, rooms were lovely, clean and had spacious bathrooms. Highly recommend.

10

Pascale

28 Jan 2023

·

Stayed 3 nights

Hotel tres bien placé pour rayonner â pied. La chambre Suite Junior est agreable et joliment décorée. Propreté parfaite.

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Rooms

Rooms are generally stylish and comfortable, with several noting generous space and modern bathrooms. Some guests mention street noise, quirky layouts (e.g., shower placement or glass partitions), limited outlets, or difficulties adjusting in‑room climate.

Related guest reviews

10

Stephanie

17 Sept 2023

·

Stayed 1 night

Lovely staff and ideal location. The room is functional not luxurious but I would stay again

6

Christopher

22 Jul 2025

·

Stayed 4 nights

We booked a Junior suite and found it in a depressing dark blue color and the bathroom had no privacy as their were glass doors separating it from the bedroom, especially in front of the shower. Also, the elevator is quite small. Fortunately the staff found us a better room for the remainder of our stay which was nice but Expedia would not credit the lesser amount to our bill. Also there is a homeless man that sleeps outside the hotel in the morning. Also the elevator is quite small.

10

D Wesley

8 Jul 2023

·

Stayed 2 nights

Charming, cozy hotel with friendly staff, only about 100’ off a primary street lined with sidewalk cafes and shops. They include a nice happy hour in the evenings with a variety of snacks (salmon, cheeses, pizza), and they offer a tasty breakfast buffet with a ton of choices. Very close to 2 Metro stations (basically a block to the north and a block to the south), but you can walk to virtually all of the primary tourist destinations within 10 minutes from this centrally-positioned spot. Only negatives were the proximity to the numerous restaurants, which means you could hear people dining and partying until around 1am, and the small, “single-person and a bag” elevator promoted taking the stairs. Both were very minor negatives. I’d stay here again, without hesitation.

8

Kathryn

4 Oct 2024

·

Stayed 3 nights

The Palazzo Segreti is a lovely boutique hotel in a great location in between the Milan Cathedral and the Sforzesco Castle and easily walkable to both along with plenty of shops, restaurants, and cafes. The hotel conveniently has an elevator/lift to help transport bags to rooms. There were a few stairs in between the lobby and the lift but there was always a staff member available to help. The hotel offered a buffet style breakfast each morning (included with your stay) with a variety of items and one cup of coffee to start your day. I am not a big breakfast person, so for me, the variety was perfect. The room was lovely, comfortable, and spacious. My only complaint was the lack of air conditioning in our room. We asked 4 times for the air conditioning to be adjusted as the thermostat was not working in our room. Being in a busy/noisy area with a restaurant across the alley from us, we were not able to have the windows open which made it difficult to sleep. Each time we inquired, the woman at the front desk told us she'd take care of it but never did and when we returned to follow up, she was extremely rude and made us feel like a bother. We were told that she didn't see what the problem was because other rooms weren't having issues with their conditioning. I do feel like this was an isolated issue though as all of the other staff members were friendly, polite, and accommodating.

10

Susan

2 Apr 2025

·

Stayed 2 nights

Great location. Staff is wonderful. Lovely breakfast. Rooms are nice if a bit short on outlets.

10

Todd

26 Jun 2024

·

Stayed 1 night

Rooms are very modern for such a historic building. A little too dark in the room. The bathroom was awesome.

10

Philippe

16 Jul 2025

·

Stayed 1 night

Nice staff, very good location, great room.

10

Mariana

20 Jan 2025

·

Stayed 3 nights

Perfect location right between Sforzesco Castle and Duomo di Milano. Rooms were very spacious and comfortable. Amazing shower. Very good service and delicious breakfast included with your stay. Very recommended.

8

Joachim

8 Jun 2023

·

Stayed 3 nights

Wen es nicht stört, dass das Bett fast auf dem Boden und die Dusche im Zimmer und nicht im Bad ist, findet ei sauberes Hotel, mit exzellenter Lage, gutem Frühstück und freundlichem Personal.

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10

Ruth

19 Mar 2025

·

Stayed 2 nights

Great rooms, great service, unbeatable location, i will definitely come back. Thank you for a great stay

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Service

Service is consistently praised as warm, attentive and accommodating, with staff frequently assisting with recommendations, reservations and special requests.

Related guest reviews

10

barrie

9 Sept 2024

·

Stayed 2 nights

Lovely boutique hotel. My fiancé and I enjoyed the wonderful breakfast and the staff was very friendly and accommodating. Spacious rooms.

10

Daniel

20 Nov 2025

·

Stayed 1 night

An excellent boutique hotel. The staff is very welcoming and efficient. Location couldn’t be better for walking out the door to great shopping and attractions. Lmk

10

Marisella

3 Apr 2025

·

Stayed 4 nights

Our stay was exceptional, with outstanding service, comfortable accommodations, and a welcoming atmosphere

10

James

8 Oct 2023

·

Stayed 4 nights

Palazzo Segreti is a gem in the heart of Milan. Quiet, comfortable and incredibly well located. Most of all, the staff is fabulous. There is no request that they will not attempt to accommodate, and they make the routine elegantly easy. In particular, Dennis and Sabrina at the front desk are perfect professionals. We would stay here again in a heartbeat when we return to Milan.

10

Adriana

27 Dec 2023

·

Stayed 1 night

Staff are outstanding. Location is amazing!

10

Michelle

28 May 2025

·

Stayed 1 night

Great service! Will come again.

10

Margaret

13 Nov 2023

·

Stayed 2 nights

A delight to stay here. Lovely welcome from a great staff team . Sabrina at reception was outstanding, making restaurant reservations at hotels in other cities for us. Will definitely stay again if visiting Milan.

10

James

10 Jun 2025

·

Stayed 1 night

The staff were excellent—friendly and extremely helpful. The lounge adjacent to the lobby was very comfortable, great for breakfast and lunch. The location is perfect for access to the duomo, shopping, Sforza Castle, transportation, Brera neighborhood, etc.

10

Debbie

5 Sept 2025

·

Stayed 4 nights

It was an amazing stay. The staff could not have been nicer!

10

Jesusa

27 Sept 2024

·

Stayed 2 nights

We loved that it was so close to a pedestrian only street filled with shopping and dining. The staff were all so helpful! Special shout-out to Atillo and Dennis!

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Location

Exceptionally central and walkable, near the Duomo, Sforza Castle, shops and metro, making sightseeing easy. Some reviews mention street noise typical of the lively area.

Related guest reviews

10

Linda

31 May 2024

·

Stayed 2 nights

Right in the heart of the city - walkable , lots of shopping and food choices - good transportation.

10

D Wesley

8 Jul 2023

·

Stayed 2 nights

Charming, cozy hotel with friendly staff, only about 100’ off a primary street lined with sidewalk cafes and shops. They include a nice happy hour in the evenings with a variety of snacks (salmon, cheeses, pizza), and they offer a tasty breakfast buffet with a ton of choices. Very close to 2 Metro stations (basically a block to the north and a block to the south), but you can walk to virtually all of the primary tourist destinations within 10 minutes from this centrally-positioned spot. Only negatives were the proximity to the numerous restaurants, which means you could hear people dining and partying until around 1am, and the small, “single-person and a bag” elevator promoted taking the stairs. Both were very minor negatives. I’d stay here again, without hesitation.

10

Daniel

20 Nov 2025

·

Stayed 1 night

An excellent boutique hotel. The staff is very welcoming and efficient. Location couldn’t be better for walking out the door to great shopping and attractions. Lmk

10

Susan

30 May 2024

·

Stayed 3 nights

Excellent location a few minutes walk to Duomo one way and Brera the other. Fantastic staff. Milan style - no fluffy carpets! Fantastic staff.

10

Brendan

18 Nov 2024

·

Stayed 2 nights

The Palazzo Segreti is a small hotel just off the Via Dante in central Milan. The hotel is within walking distance of most attractions in the city. It's almost midway between two Metro stations. Despite its central location the hotel was quiet although I think it could be different on a weekend night. There is a nice breakfast available and a welcoming drink and nibbles available on the first evening. Woul definitely stay here again.

10

Mollie

24 Aug 2025

·

Stayed 2 nights

We felt so welcome at Palazzo Segreti! From the happy hour to the complimentary breakfast and warm staff, we felt very much at home here. Comfortable and very well-located, right off of the main pedestrian area. Close to all main attractions and easy access to public transit.

10

Adriana

27 Dec 2023

·

Stayed 1 night

Staff are outstanding. Location is amazing!

10

Mariana

20 Jan 2025

·

Stayed 3 nights

Perfect location right between Sforzesco Castle and Duomo di Milano. Rooms were very spacious and comfortable. Amazing shower. Very good service and delicious breakfast included with your stay. Very recommended.

10

Haitham

21 Dec 2024

·

Stayed 2 nights

The location is great

10

James

10 Jun 2025

·

Stayed 1 night

The staff were excellent—friendly and extremely helpful. The lounge adjacent to the lobby was very comfortable, great for breakfast and lunch. The location is perfect for access to the duomo, shopping, Sforza Castle, transportation, Brera neighborhood, etc.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is consistently praised as tasty and often included, with some variety and gluten‑free options noted. Several guests enjoyed the complimentary evening aperitivo; one longer stay mentioned the breakfast selection changed little day to day.

Related guest reviews

10

Estefania

11 Apr 2024

·

Stayed 1 night

Maravilloso, el desayuno tambien fue fabuloso, lo recomendamos.

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10

RICHARD

6 Aug 2023

·

Stayed 3 nights

Excellent location to see the sights. Staff was extremely helpful when asked questions. Breakfast staff was excellent with service. Rooms are spacious and the elevator was a page out of the past.

10

Kathryn

31 May 2023

·

Stayed 4 nights

A fabulous boutique hotel with some quirky features. Staff very friendly and helpful. Provided gluten free options for breakfast. Fantastic atmosphere. Thank you for an amazing stay.

10

ENG LENG

1 May 2024

·

Stayed 1 night

Great location , 10 mins walk to Duomo and 1 min walk to shopping streets and many restaurants close by. Great guest service ! Thank you Breakfast for 4 days were identical . Perhaps a little change every other day would be great for longer stay guest!

10

Chris

1 May 2024

·

Stayed 3 nights

Great breakfast and convenient

10

Rebecca

14 Sept 2025

·

Stayed 2 nights

Excellent breakfast!

10

Mollie

24 Aug 2025

·

Stayed 2 nights

We felt so welcome at Palazzo Segreti! From the happy hour to the complimentary breakfast and warm staff, we felt very much at home here. Comfortable and very well-located, right off of the main pedestrian area. Close to all main attractions and easy access to public transit.

10

LEILA

27 Apr 2025

·

Stayed 1 night

Localização perfeita, decoração moderna e linda, quarto confortável e banheiro grande e moderno. Muito conforto e beleza! Welcome Drink e café da manhã são excelentes

Translate

10

Xiaoying

4 Sept 2024

·

Stayed 2 nights

Fantastic location. Great service, rooms were lovely, clean and had spacious bathrooms. Highly recommend.

10

Colin

4 Oct 2023

·

Stayed 3 nights

Good quality accommodation in an excellent location for the main attractions, with friendly and very helpful staff. Breakfast was limited but of high quality.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10 $513
11 $278	12 $328	13	14	15 $496	16 $535	17 $472
18 $448	19 $468	20 $470	21 $498	22 $502	23 $496	24 $496
25 $453	26 $472	27 $452	28 $472	29 $453	30 $448	31 $340

Su	Mo	Tu	We	Th	Fr	Sa
1 $321	2 $321	3 $351	4 $383	5 $311	6 $348	7 $907
8 $330	9 $308	10 $308	11 $353	12 $353	13 $384	14 $340
15 $324	16 $311	17 $337	18 $324	19 $308	20 $340	21 $340
22 $324	23 $311	24 $321	25 $311	26 $308	27 $343	28
29 $311	30 $324

Palazzo Segreti

Prices for Palazzo Segreti

Monthly average prices

About this property

Location

Room options

Junior Suite

Suite

Design Double Room, 1 Double Bed

Deluxe Double Room, City View

Guest reviews of Palazzo Segreti

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Palazzo Segreti

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