Name: Hotel d'Alcantara
Address: 2, Rue des Bouchers St. Jacques, Tournai, Belgium, Tournai, Hainaut Province, Belgium
Rating: 8.3

Guest reviews

8.3

Very good

Based on 846 verified reviews

Who stays here?

Business

16%

Couple

47%

Family

18%

Group

11%

Solo

5%

What guests think

AI-generated summary based on recent guest reviews

At Hotel d'Alcantara, travelers highlight a central location near the Grand Place and cafes, welcoming and accommodating staff, spacious sunlit rooms, and frequently praised breakfasts, though some mention street noise, limited parking, and occasional maintenance or check-in hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Peter

Dec 21, 2025

·

Stayed 3 nights

.

10

Linda

Oct 16, 2025

·

Stayed 1 night

The hostess upon arrival was wonderful and super accommodating.

8

Richard

Sep 18, 2025

·

Stayed 1 night

The receptionist was just the best. Really good and helpful and a lovely person. My only comment is that I thought it was a bit overpriced compared with the 14 hotels we stayed in in France during our road trip. The tap in the bathroom needed tightening up as it was loose in the unit. The lack of parking was a bit of a pain but we parked ouside and got away with it.

10

Karen L

Jun 3, 2025

·

Stayed 1 night

Wonderful stay. Place is gorgeous, clean, private, lovely. Owner on premises. Amazing breakfast.

6

Gillian

Mar 22, 2025

·

Stayed 1 night

The staff tried to be helpful, and eventually moved me to a better room after I had to complain that there were no light bulbs in the ceiling lights in the corridor outside my room and the wifi did not work. Both of these things were solved when I was moved to another room. Breakfast wasn’t served until 8 am, and I had to leave the hotel with no breakfast to get to my work on time. There was no evening meal available.

2, Rue des Bouchers St. Jacques, Tournai, Belgium

Location

With a stay at Hotel d'Alcantara in Tournai, you'll be just steps from Museum of History and Archaeology and Eglise Saint-Quentin. This hotel is 13.6 mi (21.8 km) from Pierre Mauroy Stadium and 0.1 mi (0.2 km) from Pont des Trous.

Museum of History and Archaeology(0.1 miles)

Eglise Saint-Quentin(0.1 miles)

Pont des Trous(0.1 miles)

Grand Place(0.2 miles)

Halle-des-Draps(0.2 miles)

Belfry of Tournai(0.3 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 20:00

Before 00:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Nearby parking is available for EUR 10 per day, located approximately 328 feet away from the hotel.

Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee of approximately EUR 18 for adults and EUR 9 for children.

Pets are allowed at the property with a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

Check-in is from 3:00 PM to 8:00 PM, and check-out is at 12:00 AM. Late check-out is available for a fee of EUR 50, subject to availability.

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details regarding room accessibility may vary.

The hotel is located just steps from the Museum of History and Archaeology and Eglise Saint-Quentin, approximately 0.2 km from both. It is also 0.3 km from Grand Place and 0.4 km from Tournai Cathedral. The nearest major airport is Lille (LIL-Lesquin), located 26.2 km away.

Children are allowed at the property, and children under 18 years of age do not incur the city tax.

Extra beds are available for a fee of EUR 10 per night, and advance request or confirmation is required. Cribs are not mentioned in the available information.

Hotel d'Alcantara

Amenities

Property description

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