Hallmark Inn & Suites Newly Renovated Rooms San Antonio Northeast

quiet,clean,new

Clean room, great customer service, recently and currently being updated

This is a budget friendly hotel that is currently being renovated. Staff was amazing, and the newly renovated room was clean and comfortable. Don't let the construction deter you, if you need a clean inexpensive place to stay the night, then this hotel is a good deal.

Really nice clean room. Fresh paint. Hotel is still going thru renovations but the staff made it very accommodating . I

Staff was wonderful. They are renovating and the room was literally brand new but the area is not where you want to be. AT ALL!!!

Room was recently renovated and very clean. Entire hotel going through renovation.

The staff were really friendly and the room was clean, the hotel is currently under going renovations but everything was clean and nice

We actually had to get another hotel. The rooms smelt moldy the pool was torn up the ac did not cool the room. There were a couple of doors on other rooms that look like they had been broken into. Several motel guest would try to look into our trim as we would open our door to go in and out several not sure if guest or not people loitering on second floor

This property is under construction and remodeling. No elevators working. Bathrooms not working. SuperTerrible

I'm not gonna lie, the outside looks a little rough but the rooms are nice, newly renovated & clean! I love the pillows & soft towels. Also,the staff are all sweet as can be.

Sonya at the front desk was very friendly and helpful. Room was clean too. Highly recommended

Spotless and amazing rooms available

Sleeping on the pillows gave me a headache and the sheets were not clean. I had to clean the sheets myself so it would help if they did better housekeeping and got new pillows. The bathtub was in disrepair and look like it had been patched with mesh and there were still holes in it. Unusable bathtub. If they repaired the tub by just getting a new cheap top that will go a long way in fixing the problems.

This hotel is 100 percent fake bad worst than ever roach ved full of bugs everything is bad

Great room! Clean! Love the staff!

The front desk had no one there. When he did show up he was on drugs or drunk. It was the worst experience I've had renting a room never again. We went to our room it was dirty the sheets were not even washed. We ended up leaving soon thereafter.

Room was recently renovated and very clean. Entire hotel going through renovation.

We got to the hotel at 1:30 am and there was Roaches in the elevator. The room was dirty and there was people fighting outside our room. We didn't feel comfortable or safe at all to the point we left. Very sad because we had to find a new hotel and we didn't have the money to do that it ruined our weekend.

The staff were really friendly and the room was clean, the hotel is currently under going renovations but everything was clean and nice

Sheets were stained and me and my wife had to sleep in separate beds because of that. Toilet wasn’t flushing and tub was stained and dirty

Very clean room but no refrigerator somehow 😕

Clean room comfy bed!!!! And they have smart tvs!!!

Tv didnt work i told staff they said they couldnt help and front desk / manager tried to enter my room without my permission

quiet,clean,new

They were very accommodating. The rooms were excellent and I really love staying here will definitely stay again.

Sleeping on the pillows gave me a headache and the sheets were not clean. I had to clean the sheets myself so it would help if they did better housekeeping and got new pillows. The bathtub was in disrepair and look like it had been patched with mesh and there were still holes in it. Unusable bathtub. If they repaired the tub by just getting a new cheap top that will go a long way in fixing the problems.

Great room! Clean! Love the staff!

Room was recently renovated and very clean. Entire hotel going through renovation.

We actually had to get another hotel. The rooms smelt moldy the pool was torn up the ac did not cool the room. There were a couple of doors on other rooms that look like they had been broken into. Several motel guest would try to look into our trim as we would open our door to go in and out several not sure if guest or not people loitering on second floor

I'm not gonna lie, the outside looks a little rough but the rooms are nice, newly renovated & clean! I love the pillows & soft towels. Also,the staff are all sweet as can be.

Sonya at the front desk was very friendly and helpful. Room was clean too. Highly recommended

Room as okay but staff kept opening my door, and then they never returned my deposit…

Tv didnt work i told staff they said they couldnt help and front desk / manager tried to enter my room without my permission

They were very accommodating. The rooms were excellent and I really love staying here will definitely stay again.

Clean room, great customer service, recently and currently being updated

This is a budget friendly hotel that is currently being renovated. Staff was amazing, and the newly renovated room was clean and comfortable. Don't let the construction deter you, if you need a clean inexpensive place to stay the night, then this hotel is a good deal.

they accidentally cleaned out my room with my things still inside and gave my room to someone else. i didn’t feel safe at all in this location. towels and sheets are dirty.

Great room! Clean! Love the staff!

The front desk had no one there. When he did show up he was on drugs or drunk. It was the worst experience I've had renting a room never again. We went to our room it was dirty the sheets were not even washed. We ended up leaving soon thereafter.

La atención fue pésima me exigían un depósito de 100 usd a pesar de que la reservación ya había sido pagada y costó mucho menos que ese depósito simplemente no tiene sentido

The hotels condition it’s self was terrible. The outside was full of homeless people, and crazies. When going upstairs their was needles on the edge. When at first we went to check in, we were lost because we couldn’t find the building that was in the pictures. And let me tell you, the building looks nothing like the pictures you see in the booking. Upon checking in, the front desk clerk was sitting down on a couch crossed legged, using his laptop, and he greets you by saying “yes”. We went back to ask for a refund he gave it to us, but was very nonchalant.

I nearly got caught up in the middle of a drug deal going wrong. I had to leace cause i didnt want to catch a stray bullet

Dorty, broken door locks, door was alreadyopen. Looked like a drug den. Did not even unpack our luggage. We returned the key cards and left. Will not use .locks,

This place did not look anything like the photo they have up. Our pillow cases had stains, floor had stains, my wife explaines it as a prostitution hotel environment.

Staff was wonderful. They are renovating and the room was literally brand new but the area is not where you want to be. AT ALL!!!

El lugar es frecuentado por personas peligrosas y mi familia no se sentía segura de pasar la noche ahí, decidimos no hospedarnos en el lugar

We got to the hotel at 1:30 am and there was Roaches in the elevator. The room was dirty and there was people fighting outside our room. We didn't feel comfortable or safe at all to the point we left. Very sad because we had to find a new hotel and we didn't have the money to do that it ruined our weekend.

We actually had to get another hotel. The rooms smelt moldy the pool was torn up the ac did not cool the room. There were a couple of doors on other rooms that look like they had been broken into. Several motel guest would try to look into our trim as we would open our door to go in and out several not sure if guest or not people loitering on second floor

I can NOT believe yall are advertising this "hotel". It was a literal crack den. I didnt even stay. I let them keep my money so I could walk away unscathed. The room had the drawers ripped out of the dresser (and missing). The AC unit was broken down to wires. There were obvious addicts/homeless people surrounding the building/sitting outside the rooms. I only saw one woman...and she was an obvious homeless woman pushing a shopping cart around. The man at the front desk told me to go check the room to "make sure everything was there" (it OBVIOUSLY WASNT ALL THERE... the dang AC was destroyed). The men in the room next door to my room were openly redistributing furniture from different rooms as if they lived there and they were looking for the "best" stuff. I would not, as a single woman, stay there if it was the zombie apocalypse. I genuinely cried leaving the building out of fear of what COULD have happened. This is a place where people are trafficked. Im lucky all they got was my money.

I'm not gonna lie, the outside looks a little rough but the rooms are nice, newly renovated & clean! I love the pillows & soft towels. Also,the staff are all sweet as can be.