The Ritz-Carlton, Hong Kong

Name: The Ritz-Carlton, Hong Kong
Address: International Commerce Centre, 1 Austin Road West, West Kowloon, Hong Kong SAR, Kowloon, Hong Kong SAR
Rating: 9.25

"Loved the bar"

"Loved the bath"

"Efficient check-in/check-out"

"Great pool"

"Excellent in-house restaurant"

"Lovely views of the city"

Amenities

Parking
Restaurant
Swimming pool
Business Center
Room Service
Dry Cleaning

Show all

Property description

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, an indoor pool, and a sauna. This hotel also features complimentary wire...

‌

Book on Vio

Filter by:

‌

Guest reviews

9.3

Superb

Based on 1,503 verified reviews

Who stays here?

Business

21%

Couple

36%

Family

24%

Group

11%

Solo

What guests think

AI-generated summary based on recent guest reviews

At The Ritz-Carlton, Hong Kong, travelers consistently praise exceptional, warm service and breathtaking skyline and harbour views from lofty floors, along with spacious, comfortable rooms and a convenient Kowloon location connected to shopping and transport.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

Michael

Mar 19, 2026

Stayed 1 night

The environment are nice

Tanchi

Feb 14, 2026

Stayed 2 nights

Everything is great and wonderful hospitalities.

Heather

Feb 13, 2026

Stayed 5 nights

Great location, beautiful hotel and rooms

Jacqueline

Feb 4, 2026

Stayed 3 nights

Beautiful hotel! Excellent service!!

Mark

Jan 18, 2026

Stayed 4 nights

The staff was helpful and attentive. The room was outstanding. The restaurant service was lacking. The staff was inattentive and slow. I had to leave my seat to get the attention of the manager

International Commerce Centre, 1 Austin Road West, West Kowloon, Hong Kong SAR

Location

In the heart of Kowloon, The Ritz-Carlton, Hong Kong is within a 5-minute drive of West Kowloon Cultural District and Xiqu Centre. This luxury hotel is 1.6 mi (2.6 km) from Victoria Harbour and 4 mi (6.5 km) from Lan Kwai Fong.

Elements Shopping Mall(0.1 miles)

International Commerce Centre(0.1 miles)

Sky100(0.6 miles)

West Kowloon Cultural District(0.6 miles)

Canton Road(0.8 miles)

Xiqu Centre(0.9 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, parking is available on-site for a fee of HKD 800 per day.

Full breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee of approximately HKD 470.8 for adults and HKD 228.8 for children.

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out may be available for a fee, subject to availability.

Yes, airport shuttle services are available for a fee of HKD 1400 per vehicle (one-way, maximum occupancy 3). Guests must contact the property 72 hours prior to arrival to arrange the transfer.

The property offers limited wheelchair accessibility, step-free entrances, and accessible facilities in public areas. However, specific details on room accessibility are not provided.

The hotel is located in the heart of Kowloon, within a 5-minute drive of West Kowloon Cultural District and Xiqu Centre. It is 1.6 mi (2.6 km) from Victoria Harbour and 4 mi (6.5 km) from Lan Kwai Fong.

Yes, the property features an indoor pool as well as an outdoor heated pool. Specific operational hours are not mentioned, but the pools are available for guests to enjoy.

Children are allowed at the property, but children 9 and younger are not permitted to access the Club Lounge after 8 PM.

Have a question?

Instant AI responses are based on hotel information

Similar properties

‌