Name: Montcalm Brewery, London City
Address: 52 Chiswell Street, Coleman Straße, London, England, Großbritannien, London, Greater London, GB
Price range: 151 $–467 $ per night
Rating: 7.63

Was Gäste sagen

Im Montcalm Brewery, London City, schätzen Reisende die verkehrsgünstige Lage in der City, aber viele berichten von Problemen mit der Temperaturregelung (defekte Klimaanlage oder Heizung), veralteten Zimmern mit Wartungsbedarf und gelegentlichem Lärm von Innenhöfen, Veranstaltungen oder einer nahegelegenen Anlage.

Der Service ist größtenteils aufmerksam mit schneller Problemlösung und aufmerksamen Gesten, obwohl einige Gäste Abrechnungsprobleme, schlechte Kommunikation oder langsame Bearbeitung feststellten. Die Größe und der Komfort der Zimmer variieren; einige sind geräumig und ruhig, während andere dunkel oder beengt wirken und die Ausstattung mit WLAN/TV einfach sein kann. Die Rückmeldungen zum Essen sind gemischt, mit gutem Frühstück für einige, aber begrenzten späten Optionen und unzuverlässigem Zimmerservice. Am besten geeignet für Reisende, die sich in einem Gebäude mit Charakter wohlfühlen, sofern die Zimmerverhältnisse und die Temperaturregelung ihren Erwartungen entsprechen.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Vor-Ort-Angebote sind begrenzt: Das Frühstück erfolgt über das angrenzende Restaurant/Pub, die Bar hat keine langen Öffnungszeiten und der Zimmerservice ist oft nicht verfügbar oder langsam; einige erwähnen Ausfälle der Aufzüge. Der Club-Lounge und die Sitzbereiche wirken bescheiden.

Reinigung

Viele Gäste fanden die Zimmer sauber, aber es wurden auch übersehene Details und Gerüche (Staub, Flecken, muffige Gerüche) sowie gelegentliche Versäumnisse im Reinigungsservice wie zurückgelassene Gegenstände festgestellt. Die Standards scheinen je nach Zimmerkategorie uneinheitlich zu sein.

Zimmer

Die Zimmer variieren stark: Einige sind geräumig und ruhig, aber viele wirken veraltet mit ungünstigen Aufteilungen und häufigen Problemen mit der Temperaturregelung. WLAN/TV-Anlagen können einfach oder unzuverlässig sein.

Dienstleistung

Der Service wird von vielen als freundlich, einladend und proaktiv gelobt, mit schneller Zimmerverlegung und aufmerksamen Gesten. Eine Minderheit berichtet von Streitigkeiten über Rechnungen, Kommunikationsdefiziten oder langsamer Bearbeitung.

Ähnliche Gästebewertungen

10

Sam

19. Okt. 2025

·

Aufenthalt am 1 Nacht

From the moment we arrived the staff were amazing couldn’t believe the friendliness and helpfulness of the staff Efficient booking in lovely lobby that smells divine Rooms great and beds very comfy would highly recommend this hotel

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2

April

2. Jan. 2025

·

Aufenthalt am 1 Nacht

Although the room was okay and the staff were pleasant, an issue regarding a breakfast charge at check out really dampened our experience. We were asked after we had checked in if we would like breakfast the following morning, which we decided we would, and it was explained to me that the charge would be taken from my security deposit. My husband was then very ill overnight and therefore felt unable to eat that morning- I explained this at check out and that we wouldn't be having breakfast as we needed to get him home. I have since been advised that the £38 charge for two breakfasts will be kept by the hotel and not refunded to us. Considering no food was actually cooked for us and wasted, I feel this is really unfair. Also, we didn't even book breakfast with the initial room charge- we just simply verbally agreed to it at check in, and nowhere in the terms and conditions on the hotel website does it state that breakfast is non refundable. We have been advised it is 'standard procedure', which in this instance certainly comes across as the company simply being greedy in terms of money. After emailing to complain, I have been offered a complimentary breakfast with our 'next stay'. Safe to say that won't be happening... What a disappointing end to our trip- really poor customer service and generally just a rubbish way to treat someone. Will not be using this chain ever again out of principle.

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4

Mark

17. Jan. 2023

·

Aufenthalt am 19.372 Nächte

On arrival there seemed to be an issue with payment. I had fully paid expedia and had confirmation. I thought it had been resolved, but on checking out i was delayed for almost an hour, whilst reception staff tried to deal with the problem, re the payment, No chance for breakfast as was now too late. Had to leave for an appointment, was told that the duty manager would look into the problem whilst i was out, i said i would return for bags in three hours, on my return the payment problem had still not been resolved and i spent almost another hour trying to reach a conclusion. At this point i complained about my disrupted plans and my wish to be compensated. I left the hotel and was told that a manager would call me on Monday morning, 16th Jan, but as yet i have still not been contacted. So must say the service and commitment to helping a guest resolve a problem has been very very poor, and not what i would have expected from such a nice hotel.

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6

Paula

11. Juni 2023

·

Aufenthalt am 1 Nacht

Nice hotel, room was ok, bathroom was nice. Good amenities and close to tube. Concierge was abrupt, rude and unhelpful… not what I thought they were about. Reception staff all very pleasant and helpful. Due to concierge behaviour I wouldn’t return, mainly as reception wouldn’t direct us to our room and made the concierge take us, we were only up one floor and with the attitude I would rather have taken myself!

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10

Jaime

10. Aug. 2025

·

Aufenthalt am 1 Nacht

Absolutely brilliant from start to finish staff were absolutely amazing, had a double rather than a booked twin but changed the room instantly without any issues. Concierge was really pleasant, couldn't fault it apart from didn't have a 24hr bar which admittedly is few and far between now. Raissa was so welcoming and genuine, will definitely be coming back

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10

Siobhain

26. Feb. 2025

·

Aufenthalt am 2 Nächte

Really positive experience. Would highly recommend! Fantastic location, so easy to access the Elizabeth Line which was really helpful for us travelling with a toddler. Lovely welcome touch and the staff were super friendly, they could not have been kinder to our little one!

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6

Samantha

3. Aug. 2025

·

Aufenthalt am 2 Nächte

Property itself is fine, but Montcalm seem incapable of administrating bookings or taking payments properly beware of being charged twice without explanation.

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10

ALLISON

4. Aug. 2024

·

Aufenthalt am 1 Nacht

Reception staff were so friendly and helpful. Really easy check in. Room was spotless, bed and pillows so comfortable

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10

Gary

13. Okt. 2025

·

Aufenthalt am 1 Nacht

From the initial interaction from the reception staff, to the final good bye from the gentleman on the door as we left, every single member of staff was courteous, polite, and accommodating. We stayed in the WOW Suit which had a lot of space. We found that there were a lack of plug sockets near the bed. If I was going to suggest an improvement, it would be for a bigger TV to be installed. The breakfast was very nice. A good selection of different items, and they were all fresh. No old fruit in this fruit salad. :) I prefer poached eggs over scrambled, but this isn't easy in a buffet style breakfast. We were invited to use their joining pub for an evening meal, but the pub staff say they are always busy on Sundays which results on many hotel guests not being able to the pub restaurant; something they have told the hotel but they do not tell the guests. The concierge was able to suggest other local services to use.

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10

Kane

22. Dez. 2024

·

Aufenthalt am 1 Nacht

Fantastic hospitality from all staff who treated you like the highest vip guest they have.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Praktische Lage in der City in der Nähe von Barbican, Moorgate und Liverpool Street mit guten Verkehrsanbindungen und fußläufig erreichbaren Sehenswürdigkeiten. Ruhiger als das West End, aber dennoch günstig gelegen für Sehenswürdigkeiten, Einkaufsmöglichkeiten und Veranstaltungen.

Gastronomie

Das Feedback zum Frühstück ist gemischt: Einige genossen Qualität und Vielfalt, während andere es kalt, begrenzt oder überteuert fanden. Das Essangebot stützt sich auf das angrenzende Pub/Restaurant, und der Zimmerservice ist unregelmäßig oder nicht verfügbar.

Monat	Durchschnittspreis
Januar	174 $
Februar	169 $
März	185 $
April	199 $
Mai	296 $
Juni	276 $
Juli	215 $
August	164 $
September	254 $
Oktober	239 $
November	247 $
Dezember	223 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4 $177	5 $214
6 $167	7 $222	8 $423	9 $428	10 $238	11 $174	12 $198
13 $158	14 $253	15 $462	16 $467	17 $250	18 $174	19 $198
20 $167	21 $253	22 $419	23 $423	24 $250	25 $174	26 $222
27 $151	28 $253	29 $428	30 $414

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $278	2 $190	3 $218
4 $182	5 $285	6 $431	7 $442	8 $278	9 $194	10 $218
11 $174	12 $278	13 $420	14 $437	15 $238	16 $198	17 $214
18 $174	19 $243	20 $348	21 $354	22 $224	23 $204	24 $236
25 $190	26 $223	27 $250	28 $242	29 $209	30 $178	31 $225

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