Name: Queen Victoria Hotel by NEWMARK
Address: Portswood Close, Portswood Ridge, V&A Waterfront, Victoria and Alfred Waterfront, Cape Town, Cape Town (and vicinity), South Africa, Cape Town, Western Cape, South Africa
Rating: 9.13

Guest reviews

9.1

Superb

Based on 413 verified reviews

Who stays here?

Business

10%

Couple

66%

Family

11%

Group

8%

Solo

2%

What guests think

AI-generated summary based on recent guest reviews

At Queen Victoria Hotel by NEWMARK, travellers repeatedly highlight the walkable location by the V&A Waterfront, warmly attentive staff, and well-appointed rooms, describing stays as comfortable and refined with boutique touches and consistently strong breakfasts and dining.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Lorna

18 Feb 2026

·

Stayed 1 night

Marvellous in every way.

10

Lorna

17 Feb 2026

·

Stayed 4 nights

Charming staff, beautiful room, great breakfast. Perhaps worth noting that pool is not actually on site but via a small car park area - as previous guests we knew that in advance and not an issue.

10

Christopher Donald

8 Feb 2026

·

Stayed 8 nights

Lovely friendly place to stay

10

Susan

3 Feb 2026

·

Stayed 4 nights

Fantastic welcome from Lulu and Orwell. We were upgraded to a lovely big suite. The hotel is lovely, great staff, beautiful pool area and good breakfasts. This was our 4th stay and we would return in a heartbeat!

10

Bela

25 Dec 2025

·

Stayed 3 nights

Ideal location on the waterfront. Very friendly staff and excellent service

Portswood Close, Portswood Ridge, V&A Waterfront, Victoria and Alfred Waterfront, Cape Town, Cape Town (and vicinity), South Africa

Location

With a stay at Queen Victoria Hotel & Manor House by NEWMARK, you'll be centrally located in Cape Town, within a 5-minute drive of Long Street and Cape Town International Convention Centre. This luxury hotel is 4.9 mi (7.9 km) from Camps Bay Beach and 0.5 mi (0.7 km) from The Watershed.

The Watershed(0.1 Miles)

Two Oceans Aquarium(0.2 Miles)

Cape Town Diamond Museum(0.3 Miles)

Cape Town Stadium(0.5 Miles)

Zeitz Museum of Contemporary Art Africa(0.5 Miles)

Greenpoint Market(0.6 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, parking is available on-site and is complimentary for guests.

Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee of approximately ZAR 385.00 for adults and ZAR 200 for children.

No pets and no service animals are allowed at this property.

Check-in is at 14:00 and check-out is at 11:00. Early or late check-in/check-out may be available upon request and may incur additional charges.

Yes, airport shuttle services are available for a fee of ZAR 900 per person (one-way). Guests must contact the property with arrival details before travel to arrange the transfer.

The property features step-free entrances, elevators, and wheelchair-accessible facilities in public areas and rooms, ensuring comfort for guests with disabilities.

The hotel is centrally located in Cape Town, within a 5-minute drive of Long Street and the Cape Town International Convention Centre. It is approximately 0.5 km from The Watershed and 4.9 km from Camps Bay Beach.

Yes, the property features an outdoor swimming pool, which is seasonal and available for guests to enjoy.

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

The property does not specify the availability of cribs or extra beds, and it is recommended to contact the property directly for any requests related to additional sleeping arrangements.

Queen Victoria Hotel by NEWMARK

Amenities

Property description

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