Name: Holiday Inn Express & Suites Arkadelphia - Caddo Valley by IHG
Address: 7 Frost Road, Caddo Valley, Arkadelphia, Arkansas, United States of America, Caddo Valley, Arkansas, US
Price range: $78–$278 per night
Rating: 8.35

What guests think

Reviews of Holiday Inn Express & Suites Arkadelphia - Caddo Valley by IHG highlight friendly service, generally clean and comfortable stays, a hot breakfast, and a convenient highway location, alongside recurring maintenance issues and occasional room odors, dampness, or mold.

Many guests enjoy the indoor pool and hot tub, though they are sometimes closed or unheated, and a few noted building quirks like fire alarms triggered by shower steam. Rooms show some age in decor and fixtures, while some guests report humidity, A/C struggles, hallway noise, or spotty Wi-Fi. Overall, it's a practical stopover for travelers rather than a polished escape.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Guests appreciate the indoor pool and hot tub and generally find parking convenient, but the pool or hot tub are sometimes closed or unheated, and occasional building issues like steam-triggered alarms and rough access roads are reported.

Related guest reviews

10

Kelly

Jun 23, 2024

·

Stayed 1 night

It had a pool / jacuzzi house that was connected to the hotel. It was amazing.

2

Nicole

Mar 25, 2025

·

Stayed 1 night

Honestly the only reason we booked here was for the pool and hot tub. Upon arrival we are met with a note on front counter saying both are down for maintenance. So disappointing for the price paid.

10

Bonnie

Jul 24, 2025

·

Stayed 1 night

Loved the pool. Parking as I was pulling a trailer.

10

Shelli A

Jan 6, 2025

·

Stayed 1 night

Nice large indoor pool and hot tub. Staff was super friendly and helpful. I highly recommend.

10

Sherman

Aug 20, 2025

·

Stayed 1 night

We stop here 2x every year on our way to and from NY. Love the pool and breakfast.

6

Arielle

Jul 9, 2025

·

Stayed 1 night

The amenities listed on hotels.com were very incorrect, things that made me pick this particular property. There was no restaurant or bar, which I needed after 13 hours in the car. The hot tub had been out of service for quite a while and the pool heater was broken. However breakfast was great, and the staff was wonderful.

2

Beth

Jun 21, 2024

·

Stayed 1 night

The property is clean however the fire alarms for the building went off at 1:00 am and then again at 4:00 am. The staff told us that it happens when people take long showers and the steam sets off the alarms. There was no apology for the inconvenience or even a remark that they were working on it. When I asked the manager about it he was down right rude about it. Would not stay there again.

6

Terry

May 1, 2025

·

Stayed 1 night

Pool and hot tub not working. Weeds growing in entrance. Cigarette butts need picked up in entrance. Old mattress. A bit pricey for such an old facility. Staff nice. Breakfast good. Expect more from HI.

10

Scott

May 28, 2023

·

Stayed 1 night

Sitting outside the pool area was extremely hot and uncomfortable. No air circulation at all. The outlets within the night stand lamps were all loose and therefore trying to charge our phones was impossible. Other than those two things the staff was nice and room was clean. Oh watch out for the gigantic ruts come into and out of the parking lot. The trucks from the truck stop have done a great deal of damage to the road.

8

William

Dec 29, 2024

·

Stayed 1 night

This property was clean and the staff was very friendly. The breakfast was really good and we enjoyed the hot tub and indoor pool.

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Cleanliness

Many reviews praise clean rooms and public areas, yet recurring complaints mention pet odors, mildew or mold, and occasional missed details or pests.

Related guest reviews

10

Frederick

Aug 22, 2025

·

Stayed 1 night

Love this property! Very comfortable & clean.

10

Miala

Sep 5, 2025

·

Stayed 1 night

Clean, friendly staff

8

James W

Mar 27, 2023

·

Stayed 1 night

We enjoyed the stay except for a couple of things. Staff was very nice, breakfast was good. Room was clean other than in the shower, under the little shelves in the corner was a large patch of mildew. On the walls of the shower in the grout was some mildew. For the most part it was clean and I don't know why they are not seeing and cleaning this. Second, for some reason during the night, the air was not working. I woke up at 3am on top of the covers almost in a sweat. Thermostat was set at 69°. Turned it down to 66° before I could ever get it to turn on and cool the room off. Never went back to sleep and got up at 5:45. Breakfast is not till 6:30.

4

Albert

Aug 8, 2025

·

Stayed 1 night

Our room smelled like dog pee. The head board was really dirty like it never gets clean. The dog smell was the worst part.

2

Willie

Jul 25, 2025

·

Stayed 1 night

The smell of cat urine upon walking into the room was overwhelming. It was evident that it was a problem from the ozone machine on the table, in an ill attempt to mask the odor. When my kids pulled back the sheets on the bed some unknown bug ran from under the sheets. However all l the staff were extremely friendly.

10

Tammy

Aug 1, 2025

·

Stayed 1 night

This was a very pleasant stay. The breakfast was good with a lot of choices. The room was clean and comfortable, and the staff were just lovely.

4

Jessica

Mar 13, 2024

·

Stayed 1 night

Pros: *check in lady was very sweet. *easy parking. Cons: *our room was the first room on the first floor, next to entrance. It was very loud with people coming in and going out. * the smell of our room was terrible, like pee/mildew. * our room had dirt and food on the carpet in multiple places, and there was something all over the nightstand table drawer. * pancake maker was down. * breakfast staff didnt seem all that friendly. * the furniture in the breakfast area was dirty and broken. We would not choose to stay here again.

2

John

Oct 27, 2024

·

Stayed 2 nights

Hair in shower mold in shower toothpaste cap in drain

4

Nancy

Aug 18, 2024

·

Stayed 1 night

Room was moldy. Air conditioner smelled and had black mold on vents. Shower curtain had black mold near the top of curtain. Room was very damp.

6

shawn

Sep 24, 2023

·

Stayed 1 night

It was just ok. Room had an odor and mold in the shower.

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Rooms

Rooms show age in decor and fixtures; some guests report humidity or A/C struggles, hallway noise, and occasional spotty Wi-Fi or outlet issues, while others note good beds, space, and water pressure.

Related guest reviews

10

Paige

Mar 29, 2025

·

Stayed 1 night

I didn't like how people were loud getting up in the mornings you can hear when people are coughing out in the hallways. Still a good stay Some people are just inconsiderate of others

8

Clint and Kimberly

May 29, 2023

·

Stayed 1 night

Comfortable,keurig for coffee, good breakfast, and quiet! Great!

8

Cody

Jun 16, 2025

·

Stayed 2 nights

Beds are so hard. Everything else was great..

4

Toreta

Jun 30, 2024

·

Stayed 1 night

Parking lot not very well lit for safety. Staff was great but the room was excessively humid and the beds were literally damp all night long making for a miserable unrest. No vent in bathroom, which could have helped remove some of the humidity in the room. Will not stay here again which is unfortunate because they were pet friendly. It's not enjoyable thing to sleep on wet beds. The AC unit just wasn't pulling the moisture out for some reason.

10

Barbara

Nov 10, 2025

·

Stayed 1 night

Quiet, older hotel but maintained well and with updates. Newer shower head and faucet. Comfy beds and pillows. We used fridge, microwave and TV, everything worked.

8

TERESA

Aug 24, 2025

·

Stayed 1 night

Couldn’t get the internet to connect and stay connected. Food and stay were very nice we will be back

6

Karin

Dec 29, 2024

·

Stayed 1 night

Was ok for a one night stop.The outside of this hotel did not seem up to standard for a Holiday Inn and I was a little concerned when we arrived.The area definately seems to be more of a pull off for truckers as there was not much of anything there except a Cracker Barrel.The room furniture and bathroom was older and needs an update. It seemed clean enough.

8

Elizabeth

Jun 13, 2025

·

Stayed 3 nights

The bed was comfortable. The breakfast was good. Like the free USA Today daily paper. Even on the third floor, the shower water pressure was good. Had trouble with the bedside lamp and wall outlets when trying to charge computer and phone. When I reported the lamp/outlet issue during check-out, Management said it'd replace lamp.

8

Rachel

Jul 27, 2023

·

Stayed 1 night

We really enjoyed our first stay with HI Express Arkadelphia. Air conditioning struggled but room was spacious and clean. Service and check-in was TOP TIER and breakfast selection was plentiful and a wide variety of items. Hotel was in a well let and safe location and parking was plentiful.

8

Nella

Jan 20, 2024

·

Stayed 1 night

Nice facility but room temp was extremely hard to regulate, too hot and had to put on air conditioning when freezing outside. Large truck stop across the street also a bit loud.

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Service

Service is widely praised as friendly, helpful, and efficient, with staff going above and beyond and communicating during disruptions. A few guests reported slow or unprofessional interactions and poor responses to issues.

Related guest reviews

10

Katharine

Aug 3, 2025

·

Stayed 1 night

10/10! Friendly staff, clean facilities, and convenient location! Will definitely book on our next trip through!

10

shari

May 4, 2025

·

Stayed 1 night

Evening staff did an amazing job. He was kind and very personable. Great job!

10

John

Jun 17, 2025

·

Stayed 2 nights

I got sick and had to cancel on of our nights and the staff was helpful and understanding. Hotel was clean and comfortable. Breakfast was good with a variety of options.

10

Joshua

Mar 16, 2025

·

Stayed 2 nights

We were in tornado warnings, sirens were going off in Arkadelphia, the staff was great about keeping people informed and staying up to speed in the storms.

10

Traci

Aug 18, 2024

·

Stayed 1 night

Quick check-in and great breakfast bar. I accidentally left my wedding ring behind in my room and April checked the room, found it and offered to mail it to my home. Excellent customer service and honesty… you don’t find that very often anymore.

2

William

Dec 22, 2024

·

Stayed 1 night

Person behind the counter was totally unprofessional

10

Lisa

Nov 14, 2024

·

Stayed 1 night

Super friendly staff. A lovely young man (Evan) checked us in. Little details mean so much, when travelling and needing a home from home. This location was wonderful. Nice pleasant furnishings, super comfortable bed. Breakfast was awesome, with Paula in attendance to ensure guests had all they needed. A gentleman was outside keeping the grounds neat and tidy, picking up trash. David, on the front desk, keeping watch over everyone. Thoroughly recommend.

2

Beth

Jun 21, 2024

·

Stayed 1 night

The property is clean however the fire alarms for the building went off at 1:00 am and then again at 4:00 am. The staff told us that it happens when people take long showers and the steam sets off the alarms. There was no apology for the inconvenience or even a remark that they were working on it. When I asked the manager about it he was down right rude about it. Would not stay there again.

10

Tammy

Aug 1, 2025

·

Stayed 1 night

This was a very pleasant stay. The breakfast was good with a lot of choices. The room was clean and comfortable, and the staff were just lovely.

10

Larry

Jan 25, 2024

·

Stayed 1 night

Staff were very welcoming. Hotel experience exceeded my expectations.

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Location

Convenient stop near the interstate with nearby dining and access to area attractions. Some guests found truck stop traffic, road ruts, and occasional noise make entry and exit less pleasant.

Related guest reviews

10

Nicole

Aug 15, 2024

·

Stayed 1 night

Very clean, great breakfast area, close to the Lake and across the street from a Cracker Barrel!

10

Angela

Mar 11, 2023

·

Stayed 1 night

I like the location of the property

8

Allan

Feb 25, 2024

·

Stayed 2 nights

The road to get into the property is very rough, but it is a nice hotel for a very small town

10

Jennifer

Dec 19, 2024

·

Stayed 1 night

Good customer service, quiet and good location.

10

Renauldo

Oct 29, 2025

·

Stayed 2 nights

Great location, close to everything, extremely welcoming staff!

10

Gail

Jun 22, 2025

·

Stayed 2 nights

The only thing we didn’t like was trying to get to and froze m the property because of the big trucks. There was a truck stop close by and it took forever to get out and get in.

10

Kenneth

Jun 24, 2023

·

Stayed 1 night

Very nice property in a great location for multiple attractions in the area. Back of the property has some construction work being done but overall property has a pleasant atmosphere.

8

Roderick

Sep 5, 2023

·

Stayed 1 night

Not a great location but right off the highway clean, well maintained.

10

Angela

Apr 19, 2024

·

Stayed 2 nights

We had such a great experience at the Holiday Inn Express. The staff were super nice and very helpful. We had to call them to figure out how to start the shower. LOL!! They were so nice about it. The breakfast was so good. My kids loved that. And there were places to eat close to the hotel. We were close to a busy highway but you couldn’t hear any traffic noise once you got in the building. Thank you so much for a wonderful family weekend.

10

Allen

Oct 7, 2024

·

Stayed 1 night

Quick check in, easy access to the intestate

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Dining

Breakfast earns frequent praise for being hot, plentiful, and varied, with standout items like biscuits and gravy. Occasional drawbacks include slow replenishment or staff approach and minor equipment or hygiene concerns.

Related guest reviews

10

Petra

Nov 17, 2024

·

Stayed 1 night

Nice place. Good breakfast buffet, but the lady attending the buffet kept watching all like a hawk, which makes one feel a bit uncomfortable. One reason I picked a different hotel on the way back home. Overall tho a good place and comfortable beds etc.,

8

David

May 15, 2023

·

Stayed 1 night

Overall we had a good experience at this property. The one drawback was the breakfast staff not replenishing food in a timely manner.

10

Janice

Feb 8, 2024

·

Stayed 1 night

Clean friendly great breakfast

10

Rocío

Jul 9, 2023

·

the only thing i didn't like was that the breakfast person didn't wear gloves and so she was grabbing the bacon to cook it i could see her because she had the door open and she was scratching her head that was disgusting.

10

Ruth Helen

Oct 20, 2025

·

Stayed 1 night

The biscuits and gravy were so good.

10

Tammy

Aug 1, 2025

·

Stayed 1 night

This was a very pleasant stay. The breakfast was good with a lot of choices. The room was clean and comfortable, and the staff were just lovely.

10

Larry

Nov 18, 2024

·

Stayed 1 night

Staff were welcoming. Facilities were clean and quiet. Breakfast was good, lots of variety.

10

Sarah

Nov 23, 2023

·

Stayed 1 night

Breakfast was amazing. Check in and out was a breeze.

10

Wendella

May 8, 2025

·

Stayed 2 nights

Had an amazing stay. The breakfast was great as well as the customer service.

10

Donna

Nov 29, 2025

·

Stayed 2 nights

Great place to stay. Great staff. Nice rooms. Great breakfast.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$79
February	$85
March	$101
April	$87
May	$119
June	$98
July	$105
August	$121
September	$131
October	$140
November	$107
December	$88

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $106	16 $106	17 $119	18 $135	19 $142
20 $78	21 $99	22 $107	23 $111	24 $127	25 $165	26 $242
27 $132	28 $160	29 $179	30 $164

Su	Mo	Tu	We	Th	Fr	Sa
				1 $122	2 $153	3 $157
4 $109	5 $127	6 $168	7 $155	8 $130	9 $278	10 $267
11 $109	12 $109	13 $127	14 $125	15 $108	16 $125	17 $128
18 $81	19 $100	20 $100	21 $103	22 $108	23 $197	24 $188
25 $81	26 $101	27 $97	28 $82	29 $82	30 $97	31 $90

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible (Mobility)

Room, 2 Queen Beds, Accessible (Hearing)

Suite, Multiple Beds

Suite, 1 King Bed, Accessible (Hearing)

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed (Leisure)

Room, 1 King Bed, Accessible (Hearing)

Standard Room

Suite, 1 King Bed

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites Arkadelphia - Caddo Valley by IHG

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Prices for upcoming dates