Bahia Principe Explore Esmeralda - Hyatt Inclusive Collection - All Inclusive

Sobre venden el hotel y hay que hacer fila para entrar a las comidas, el servicio de snacks no funciona

I loved it, the time is not enough for every activity the hotel has. I'll be back soon

Uma estadia agradável apesar da praia ruim devido ao sargaço !! Faltou atividades lúdicas para crianças E uma explicação melhor das opções de laser .

Avoid this resort for your health and safety. A week after returning home, my husband, son, and daughter are still recovering from violent vomiting, high fevers, and diarrhea. We had to make two emergency room visits, and my daughter's lab results officially confirmed Salmonella.The resort is a nightmare. Our first room had a foul bathroom odor so bad it was unlivable, and they forced us to pay an extra $630 just to get a usable room. The new room had a cockroach, broken AC, and a total lack of basic amenities like blankets and towels for four people. We needed to ask them many times for blanket for our son and their response was “ we run out of blanket do you want sheets?” The buffet service was completely dysfunctional and staff ignored our table entirely. There was a lot of cross contamination everywhere in the buffet, which explains how the bacteria spread. The ONLY good thing about this trip was Expedia's customer service. They were extremely excellent, stepped in immediately when we needed them and successfully got our money back. Expedia gets 5 stars, but this resort is a severe health hazard. Don’t get fooled by the luxury advertising about this hotel/resort.

I liked how friendly the staff was