Vista Marina Hotel and Resort

A staff member accessed our room in middle of night (after midnight) when we were sleeping. Used key card to open door without knocking, turned the lights on then off, then closed the door and left. I complained to front desk staff as that is unsafe for anyone to barge in like that. There was no extra security lock on their door.

NOISY!!! Till midnight 7 days a week. Had to forfeit 6 nights. Was impossible. Shame on this hotel and shame on Expedia. Staff/manager were a disgrace.

dirty, smelly, bad staff attitude. no elevator

Property needs updating. Corridor carpets needs cleaning musty smell. Restaurant needs cleaning. Restaurant staff were not ready to serve at 6am needed to request for service.

This property was probably good in its day but is now very dated. Not helped by being poorly maintained and dirty. Young staff try but it really needs a good manager who can direct the available resources to tidy the place up and provide something like good customer service. It is a 3 star hotel at best and the service is 2 star. It has a vermin problem as well. Our party saw two mice/small rats in the bedrooms. Breakfasts at weekends are an unimaginative smmall buffet. During the week ig is selection from a small menu. Meaming that a an adult gets the same size breakfast as a small child. Go somewhere else as this place will disappoint you.