Name: National Hotel - Jerusalem
Address: A Zahra Street 4, Jerusalem, Israel, Jerusalem, IL
Price range: $93–$107 per night
Rating: 8.03

What guests think

At National Hotel - Jerusalem, travelers consistently praise the walkable location near the Old City and the friendly, accommodating staff, while noting the property's older feel with some worn areas and a mix of cleanliness and maintenance standards.

Rooms are often spacious, though decor is dated, city noise is noted, and Wi-Fi can be slow. Breakfast and the on-site restaurant receive frequent compliments for variety and taste, with occasional complaints about limited healthy options or lukewarm items. Parking is available on site, and a small gym is mentioned. Best for travelers who value space and convenience over modern polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site restaurant and coffee shop are convenient, and guests noted secure/free parking, with one advising to arrive early for a spot. A small gym is available.

Related guest reviews

8

Zsolt

Jun 1, 2025

·

Stayed 4 nights

Jól éreztük magunkat, A személyzet nagyon kedves és segítőkész volt. A hotelszoba csendes volt, mi a 3. Emeleten voltunk. Az Óváros egy kellemes séta, mindenhová gyalog jártunk, mert a forgalom katasztrofális. A hotel parkolója biztonságos volt és számunkra ingyenes. A reggeli és a vacsora is finom volt, nem volt a legváltozatosabb de mi jókat ettünk. Desszert nem volt, talán néha egy pár datolya. Minden nap volt hal és csirke, Rengeteg saláta és rizs. Viszont a szálloda ár érték arányban nagyon jó volt. Körülötte rengeteg üzlet volt, rengeteg pénzváltó, összességében jól éreztük magunkat, a szobánk is nagyon kényelmes volt, a takarítás is remek.

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10

DONGSHENG

Dec 22, 2022

·

Stayed 19,346 nights

Great location! Free parking though need to get there earlier to be sure get available spot. Walking distance to Damascus Gate, bus and light rail stations.

10

Savannah

Jul 28, 2023

·

Stayed 2 nights

The hotel is very nice for what it costs. The rooms are clean and comfortable, and the lobby is very classy. You have easy access to the attached restaurant and coffee shop, and the heart of the Old City is only a 15 minute walk away. The complementary breakfast is diverse, and overall very good with a few mediocre pieces. The tub looked a little beat up, but the shower pressure was amazing. The only negative was that the toilet already had urine in it when i arrived.

10

Laurent

Feb 7, 2026

·

Stayed 5 nights

Chambre et parking. Emplacement.

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10

Kazue

Feb 6, 2026

·

Stayed 2 nights

部屋も広くバスタブ付きでよかった。スタッフも穏やかで皆親切です。使っていないけどジムも地下にあります。なんと言ってもエルサレムの他のホテルに比べて安いです。ちょっと古いけれど、きちんと手入れされてて快適でした。

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8

rod

Nov 11, 2025

·

Stayed 4 nights

The upstairs needs refurbishing but for half board it was great. good choice at breakfast and great location. Friendly staff

10

David

May 16, 2023

·

Stayed 6 nights

Property is walking distance to the old city Jerusalem and shopping stores around the area. The hotel has dinning and the food is great as well as a morning coffee with pastries which you can buy before starting your day. My stay was pleasant and would recommend to anyone that doesn’t want to be far apart from the old city Jerusalem.

10

Richard

Oct 31, 2025

·

Stayed 5 nights

Although it was in a lower class neighborhood it was beautiful. When I arrived an older staff member noticed I was having a little trouble with my bag and came down the entry stairs and carried it to the front desk for me. The staff were friendly and polite and it was clean throughout. And I have to say that the capriccio at the coffee shop was the best.

8

Rebecca

Dec 12, 2025

·

Stayed 2 nights

Location was great! We needed a remote for the tv and within a few hours one was provided and a service worker helped make it work. I requested a tea kettle a couple of times and was told one would be delivered. That never happened. Parking was well explained and everyone was helpful

2

Corinna

Oct 5, 2022

·

Stayed 3 nights

La chambre était très sale ainsi que la salle de bain. La baignoire était très sale et le tuyau de douche pas assez long donc pas pratique pour se laver. La salle de sport sans lumière et machines qui ne fonctionnais pas. La clime nous a rendu malade cat impossible de la régler correctement

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Cleanliness

Feedback is mixed: many found rooms clean and housekeeping good, but multiple reviews report dirty bathrooms, worn or torn hallway carpets, and old or ragged linens, plus occasional maintenance issues.

Related guest reviews

6

Uzma

Jul 27, 2023

·

Stayed 2 nights

Close to AlAqsa compound, staff were amazing, sadly room was very noisy with and toilet and bathroom was not clean on arrival which was dissapointing.

10

MARK

Mar 16, 2023

·

Stayed 3 nights

The owner of the hotel is there every day, greeting guests in the lobby and checking on things in the dining room. You can tell the pride he has in it. The rooms are clean and housekeeping is prompt. The breakfast is very nice. The man at the cappuccino bar, Tamer or Tamem is so friendly, fun, and full of you. I loved seeing him each morning.

10

Eisa

Aug 24, 2024

·

Stayed 1 night

The rooms beautiful and clean, the beds are comfortable, Worth a try

8

Cyril

Feb 11, 2026

·

Stayed 1 night

Propreté de la chambre et l'espace disponible. La jeune femme de la réception était tres serviable malgré mon accent français pénible.

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8

Alec C

Apr 21, 2023

·

Stayed 5 nights

Our "deluxe double room" was very basic-I've seen better college dorm rooms. No cups or Kleenex in the room and the finish work in the bathroom was not complete. There was a strip of tile missing above the bathroom door, there were holes in the wall of the shower fixture, and when we used the faucet in the sink, we thought it was going to pull right out, since it was not secured. There was a huge crack in the outside window, the beds were very uncomfortable, and the hotel was incredibly noisy. There is a good selection of food for breakfast, provided you did not want something HOT! The scrambled eggs and other "hot" food were anywhere from lukewarm to downright cold. Unless you see 2 burners under the chafing dish for the eggs, pass on them. Housekeeping was inconsistent with replacing bath towels-sometimes we had 2 bath towels, 1 hand towel & a bath mat, sometimes only one bath towel was left & had to ask housekeeping for a second one, & the last day, no bath mat or hand towel. There was also only 1 extra pillow in the closet (2 beds should equal 2 extra pillows). Our room key card had to be re-programmed twice as it stopped working. Yes, it's convenient to Herod's Gate and the Rockefeller Museum, but with so many other hotels in the area, your money is better spent elsewhere.

4

Carlos Eduardo

Nov 19, 2022

·

Stayed 2 nights

A estadia foi razoável. O problema foi a limpeza e a manutenção do hotel, além do lençol rasgado e toalha de banho muito velha

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8

DANIEL

May 10, 2023

·

Stayed 2 nights

C’est un très bel hôtel situé dans un endroit facile d’accès depuis la porte de Damas Chambre confortable et propre. Sdb propre et agréable Petit dej super

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2

INDRI

Dec 28, 2022

·

Stayed 19,353 nights

Filthy, dirty to the point of health hazard.

4

helio augusto

Mar 11, 2023

·

Stayed 3 nights

Pessimo hotel , toalhas e lençóis velhos e até rasgados , nos colocaram num quarto no sub solo com obras ao redor , um gato andando pelas dependências do hotel , péssima experiência, café da manhã fraco .

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4

alejandro

Jun 22, 2022

·

Stayed 1 night

el baño estaba sucio. las sabanas sucias el aire acondicionado sonaba y el internet era malo

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Rooms

Many guests describe rooms as spacious and comfortable, though decor is older. Several mention city noise, slow or weak Wi-Fi, and occasional AC challenges.

Related guest reviews

10

Ray

May 25, 2024

·

Stayed 3 nights

All the staff and super friendly and helpful. The room is very spacious. Even though the hotel is built in the 50’s, it is well maintained. The older lady that works the breakfast buffet is very helpful and kind. The breakfast is a nice variety. The man who works the main desk (I think his name is Sam) is super nice, accommodating, helpful and easy to talk too. The young man who’s the manager is also very nice and always greets you.

4

Julio

Jun 4, 2022

·

Stayed 7 nights

El Aire acondicionado no enfriaba nada, estaba roto. El baño estaba medio tupido. Nos pusieron camas separadas, los desayunos más o menos... Lo peor es el barrio, a los turistas que no son árabes nos estafan en cada lugar que necesites comprar algo, comida, agua, lo que sea.

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10

Christopher

Mar 17, 2024

·

Stayed 1 night

First off, I am an American so I have that point of view. The hotel reminds me of old Hollywood. It is a classic with tons of history that is showing it's age. I liked it a lot, my wife not so much. It was clean and the staff was great. The bed was hard and we never did figure out the AC system. It is in the Muslim district which we hadn't anticipated, but was no problem and everyone treated great. It's noisy outside, but that is living in any city. These are difficult times in Israel and we pray for peace.

10

Viktor

Jun 27, 2022

·

Stayed 7 nights

Nagyon jó hely, mindenben mint a leírás. Jó elhelyezkedés. Kellően tiszta. A személyzet nagyon kedves. A reggeli nagyon finom. Az egyetlen hiányosság, hogy a WiFi használhatatlanul gyenge. // Very good place, in everything like the description. Good location. Clean enough. The staff is very very nice. Breakfast is very delicious. The only downside is that WiFi is unusable weak.

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8

Alec C

Apr 21, 2023

·

Stayed 5 nights

Our "deluxe double room" was very basic-I've seen better college dorm rooms. No cups or Kleenex in the room and the finish work in the bathroom was not complete. There was a strip of tile missing above the bathroom door, there were holes in the wall of the shower fixture, and when we used the faucet in the sink, we thought it was going to pull right out, since it was not secured. There was a huge crack in the outside window, the beds were very uncomfortable, and the hotel was incredibly noisy. There is a good selection of food for breakfast, provided you did not want something HOT! The scrambled eggs and other "hot" food were anywhere from lukewarm to downright cold. Unless you see 2 burners under the chafing dish for the eggs, pass on them. Housekeeping was inconsistent with replacing bath towels-sometimes we had 2 bath towels, 1 hand towel & a bath mat, sometimes only one bath towel was left & had to ask housekeeping for a second one, & the last day, no bath mat or hand towel. There was also only 1 extra pillow in the closet (2 beds should equal 2 extra pillows). Our room key card had to be re-programmed twice as it stopped working. Yes, it's convenient to Herod's Gate and the Rockefeller Museum, but with so many other hotels in the area, your money is better spent elsewhere.

10

Muhammad Faisal

Jan 3, 2026

·

Stayed 5 nights

Decent Stay with Some Room for Improvement I stayed here recently and overall, it was an okay experience. The room was clean, which was a positive start. However, after taking a shower, water leaked out from the shower area, and the entire toilet floor got flooded. I ended up spending a bit of time cleaning it up, which was quite inconvenient. The towel provided was incredibly small – almost the size of a handkerchief. That wasn’t ideal, especially when you need a proper-sized towel after a shower. The internet speed was frustratingly slow, which made it difficult to do anything online. Breakfast was decent but didn’t stand out – it could definitely be improved. Also, I was disappointed that they didn’t provide even a small complimentary water bottle upon arrival, which is usually a nice touch. On the positive side, the location was excellent, with shops nearby, and the staff were very friendly and helpful. The reception team was especially accommodating, which was nice. A couple of other things to note: the duvet provided was quite small. When I asked for a double duvet, they gave me another single one, which didn’t really solve the issue. All in all, it wasn’t a terrible stay, but there are definitely some areas that could be improved for a better experience.

10

AMY

Jul 31, 2023

·

Stayed 3 nights

The National Hotel Jerusalem staff were professional and hospitable, eager to assist, whenever I needed help. They offered me a spacious suite that overlooked the streets from the third-floor towards Old CityJerusalem. I highly recommend this hotel, and would be very happy to return again.

10

AMY

Jul 31, 2023

·

Stayed 1 night

I had a delightful stay, and national Hotel Jerusalem. The staff record, courteous, professional, and helpful. The room was spacious and clean. There was a variety of food to choose from for breakfast. I would highly recommend this hotel.

10

Kazue

Feb 6, 2026

·

Stayed 2 nights

部屋も広くバスタブ付きでよかった。スタッフも穏やかで皆親切です。使っていないけどジムも地下にあります。なんと言ってもエルサレムの他のホテルに比べて安いです。ちょっと古いけれど、きちんと手入れされてて快適でした。

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10

Jeff

Jun 23, 2023

·

Stayed 1 night

Very central, 8 minute walk from the Old Town. There are lots of shops in the immediate vicinity. The breakfast was very nice and provided a good opportunity to try some local dishes. The room was comfortable and well decorated. Communal areas such as corridors look a little dated compared with the rooms, but does it really matter? It's a great hotel for a trip to the Old Town and that's exactly what we wanted! Thanks to Sami (sorry if spelt incorrectly) on reception who gave us some helpful information on opening hours and where to visit.

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Service

Service is widely praised as friendly, helpful, and accommodating, including assistance with transfers and local advice. A few noted lapses such as unfulfilled requests or slow responses, and one report of a rude night clerk.

Related guest reviews

10

ariadna lucia

Jan 11, 2026

·

Stayed 4 nights

Excelente ubicación. Perdonal muy amable y atento. El desayuno buffet es bueno y al igual cuenta con restaurante con menú q la carta.

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10

Edinson

Jul 30, 2023

·

Stayed 5 nights

Excellent staff, friendly hospitality and ready to assist

10

Shera

Jun 30, 2023

·

Stayed 3 nights

Excellent service! Loved staying here!!! Staff is incredible. God bless in Jesus name.

8

Cyril

Feb 11, 2026

·

Stayed 1 night

Propreté de la chambre et l'espace disponible. La jeune femme de la réception était tres serviable malgré mon accent français pénible.

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10

parwez

Oct 4, 2023

·

Stayed 3 nights

Staff are very friendly and accommodating. Location was good. Transfers booked with hotel were very efficient.

10

Muhammad Faisal

Jan 3, 2026

·

Stayed 5 nights

Decent Stay with Some Room for Improvement I stayed here recently and overall, it was an okay experience. The room was clean, which was a positive start. However, after taking a shower, water leaked out from the shower area, and the entire toilet floor got flooded. I ended up spending a bit of time cleaning it up, which was quite inconvenient. The towel provided was incredibly small – almost the size of a handkerchief. That wasn’t ideal, especially when you need a proper-sized towel after a shower. The internet speed was frustratingly slow, which made it difficult to do anything online. Breakfast was decent but didn’t stand out – it could definitely be improved. Also, I was disappointed that they didn’t provide even a small complimentary water bottle upon arrival, which is usually a nice touch. On the positive side, the location was excellent, with shops nearby, and the staff were very friendly and helpful. The reception team was especially accommodating, which was nice. A couple of other things to note: the duvet provided was quite small. When I asked for a double duvet, they gave me another single one, which didn’t really solve the issue. All in all, it wasn’t a terrible stay, but there are definitely some areas that could be improved for a better experience.

10

sharon

Sep 24, 2023

·

Stayed 2 nights

The staff at the front desk is excellent and so helpful for first time visitors to Isreal.

10

Jeff

Jun 23, 2023

·

Stayed 1 night

Very central, 8 minute walk from the Old Town. There are lots of shops in the immediate vicinity. The breakfast was very nice and provided a good opportunity to try some local dishes. The room was comfortable and well decorated. Communal areas such as corridors look a little dated compared with the rooms, but does it really matter? It's a great hotel for a trip to the Old Town and that's exactly what we wanted! Thanks to Sami (sorry if spelt incorrectly) on reception who gave us some helpful information on opening hours and where to visit.

8

Rebecca

Dec 12, 2025

·

Stayed 2 nights

Location was great! We needed a remote for the tv and within a few hours one was provided and a service worker helped make it work. I requested a tea kettle a couple of times and was told one would be delivered. That never happened. Parking was well explained and everyone was helpful

4

David

Apr 27, 2023

·

Stayed 1 night

Me dieron un cuarto con menos camas porque no aparecía mi reserva de Expedia A diferencia de las señoritas de recepción de la mañana el hombre de la noche grosero y muy arrogante

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Location

Consistently praised for walkability to the Old City (Damascus and Herod's Gates), trams, and nearby shops and exchanges. Some noted the immediate area feels busy or lower class, yet many felt safe and found it convenient.

Related guest reviews

10

James

Apr 13, 2025

·

Stayed 1 night

Friendly, helpful staff. Short walk to the Old City.

8

Juan

Sep 23, 2025

·

Stayed 4 nights

Good place close to the old city a lot of stores

10

Julia

Sep 6, 2023

·

Stayed 12 nights

Excelente ubicación

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10

DONGSHENG

Dec 22, 2022

·

Stayed 19,346 nights

Great location! Free parking though need to get there earlier to be sure get available spot. Walking distance to Damascus Gate, bus and light rail stations.

10

Gerald Mathew

May 10, 2023

·

We walked to Herods gate and surrounding area felt very safe. Excellent breakfast, was able leave luggage last day for late flight. Should tell guest electric is controlled by card reader on wall

10

Laurent

Feb 7, 2026

·

Stayed 5 nights

Chambre et parking. Emplacement.

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10

Jeff

Jun 23, 2023

·

Stayed 1 night

Very central, 8 minute walk from the Old Town. There are lots of shops in the immediate vicinity. The breakfast was very nice and provided a good opportunity to try some local dishes. The room was comfortable and well decorated. Communal areas such as corridors look a little dated compared with the rooms, but does it really matter? It's a great hotel for a trip to the Old Town and that's exactly what we wanted! Thanks to Sami (sorry if spelt incorrectly) on reception who gave us some helpful information on opening hours and where to visit.

10

David

May 16, 2023

·

Stayed 6 nights

Property is walking distance to the old city Jerusalem and shopping stores around the area. The hotel has dinning and the food is great as well as a morning coffee with pastries which you can buy before starting your day. My stay was pleasant and would recommend to anyone that doesn’t want to be far apart from the old city Jerusalem.

10

Julia

Sep 1, 2023

·

Stayed 12 nights

Excelente ubicación

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6

Tara

Apr 25, 2025

·

Stayed 1 night

Great for one night. Close to Damascus Gate and The Garden Tomb which was wonderful.

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Dining

Breakfast and on-site dining are frequently highlighted for variety and tasty local dishes, including vegan and vegetarian options. Some reviews cited limited healthy choices, extra charges for espresso drinks, or lukewarm hot items.

Related guest reviews

10

ariadna lucia

Jan 11, 2026

·

Stayed 4 nights

Excelente ubicación. Perdonal muy amable y atento. El desayuno buffet es bueno y al igual cuenta con restaurante con menú q la carta.

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10

Cara

May 10, 2023

·

Stayed 1 night

The staff were all welcoming and excellent at National Hotel. The location was great to walk to the old city. The restaurant had vegan & vegetarian options and the food was wonderful, with generous portions! Would definitely stay here again

8

Zsolt

Jun 1, 2025

·

Stayed 4 nights

Jól éreztük magunkat, A személyzet nagyon kedves és segítőkész volt. A hotelszoba csendes volt, mi a 3. Emeleten voltunk. Az Óváros egy kellemes séta, mindenhová gyalog jártunk, mert a forgalom katasztrofális. A hotel parkolója biztonságos volt és számunkra ingyenes. A reggeli és a vacsora is finom volt, nem volt a legváltozatosabb de mi jókat ettünk. Desszert nem volt, talán néha egy pár datolya. Minden nap volt hal és csirke, Rengeteg saláta és rizs. Viszont a szálloda ár érték arányban nagyon jó volt. Körülötte rengeteg üzlet volt, rengeteg pénzváltó, összességében jól éreztük magunkat, a szobánk is nagyon kényelmes volt, a takarítás is remek.

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10

sajeda

Aug 30, 2023

·

Stayed 8 nights

Amazing staff. Breakfast was amazing- have a lot of choice for everyone - staff in restaurant very friendly and attended to all your needs. Will definitely come back here again. Thank you for your hospitality

10

Nadim

May 26, 2023

·

Stayed 1 night

We had an excellent time at the National Hotel. Staff was very friendly and helpful. Breakfast on the fifth floor was incredible.

10

Savannah

Jul 28, 2023

·

Stayed 2 nights

The hotel is very nice for what it costs. The rooms are clean and comfortable, and the lobby is very classy. You have easy access to the attached restaurant and coffee shop, and the heart of the Old City is only a 15 minute walk away. The complementary breakfast is diverse, and overall very good with a few mediocre pieces. The tub looked a little beat up, but the shower pressure was amazing. The only negative was that the toilet already had urine in it when i arrived.

10

Jeff

Jun 23, 2023

·

Stayed 1 night

Very central, 8 minute walk from the Old Town. There are lots of shops in the immediate vicinity. The breakfast was very nice and provided a good opportunity to try some local dishes. The room was comfortable and well decorated. Communal areas such as corridors look a little dated compared with the rooms, but does it really matter? It's a great hotel for a trip to the Old Town and that's exactly what we wanted! Thanks to Sami (sorry if spelt incorrectly) on reception who gave us some helpful information on opening hours and where to visit.

10

David

May 16, 2023

·

Stayed 6 nights

Property is walking distance to the old city Jerusalem and shopping stores around the area. The hotel has dinning and the food is great as well as a morning coffee with pastries which you can buy before starting your day. My stay was pleasant and would recommend to anyone that doesn’t want to be far apart from the old city Jerusalem.

4

Nick

Jan 21, 2023

·

Stayed 4 nights

Hotel staff are friendly, hotel rooms are tired. No coffe tea in room. Room bathrooms need a deep clean and updating. Dining is buffet and reasonable priced for limited selection. No alcohol.

10

Lori

Jan 21, 2025

·

Stayed 1 night

Always an enjoyable stay! The staff are the best part of staying here. They are unfailingly kind, helpful, patient and friendly. Location is unbeatable, and easy walk to Salah al Din and the Old City. The only (slight) disappointment was breakfast. There are not enough fresh and healthy options available. Brewed coffee and hot tea are included. But espresso drinks (lattes, Americano, cappucino,) are extra and expensive. Great people, and always a nice experience. We will be back!

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Month	Average price
January	$71
February	$77
March	$94
April	$97
May	$96
June	$134
July	$109
August	$89
September	$95
October	$102
November	$88
December	$73

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $94	22 $93	23 $93	24 $104	25 $105	26 $104
27 $104	28 $105	29 $107	30 $105

Su	Mo	Tu	We	Th	Fr	Sa
				1 $105	2 $105	3 $105
4 $103	5 $104	6 $104	7 $104	8 $105	9 $104	10 $105
11 $103	12 $104	13 $103	14 $103	15 $103	16 $103	17 $103
18 $104	19 $102	20 $102	21 $101	22 $104	23 $104	24 $104
25 $104	26 $106	27 $103	28 $105	29 $105	30 $105	31 $105

National Hotel - Jerusalem

Prices for National Hotel - Jerusalem

Monthly average prices

About this property

Location

Room options

Deluxe Twin Room

Standard Family (Double + Twin)

Standard Triple Room

Standard Family (Double + Single)

Standard Quadruple Room

Standard Twin Room

Standard Double Room

Junior Suite, 1 King Bed

Deluxe Double Room

Guest reviews of National Hotel - Jerusalem

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about National Hotel - Jerusalem

Considering this hotel for your Jerusalem trip?

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