Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is from 15:00, and check-out is until 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Is there an airport shuttle service available?

A roundtrip airport shuttle is provided for a surcharge of ILS 64 per person (one way) and is available 24 hours. Guests must contact the property with arrival details before travel.

Where is the property located in relation to key landmarks?

The property is centrally located in Jerusalem, within a 10-minute drive of the Western Wall and Ben Yehuda Street. It is 0.1 km from Ben Yehuda Street, 0.2 km from Zion Square, and 0.6 km from French Square.

City Center Jerusalem - Stay in the Heart of the City

Average nightly price at City Center Jerusalem by month, last 12 months (USD)
Month	Average price
January	$111
February	$117
March	$114
April	$117
May	$120
June	$118
July	$126
August	$146
September	$147
October	$123
November	$108
December	$124

What guests think

At City Center Jerusalem, travellers consistently praise the walkable, central location near the Old City and transit, while feedback on the rest of the stay is mixed, with comfort and practicality balanced by service, upkeep, and noise concerns.

Rooms are often comfortable and sometimes spacious, with useful kitchenettes and occasional balconies, though street or construction noise is mentioned. Cleanliness varies: several note very clean rooms, while others report smelly or worn linens and towels, smoke odors, a dirty bathtub, and housekeeping that can be late or inconsistent. Service ranges from friendly and helpful to unresponsive or rude at check-in, and amenities are limited (one review notes no lobby or business center), with some dated areas and intermittent maintenance issues. Best for travelers seeking a simple base with strong access and basic comforts rather than full-service amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

On-site amenities appear limited, with one review noting there is no lobby or business center.

Related guest reviews

6

Mazal - Nikki

Apr 4, 2024

·

Stayed 13 nights

Very convenient location. Near everything! Safe area too.. Shower hot water runs out after a bit- so no long showers.. Apparently they're doing construction cuz of rain damage but in the meantime the ceiling was crumbling from water damage. Curtains are old and dirty. You have everything you need in the room but nothing fancy and they don't change linens unless requested, even though I was there for 2 weeks! Overall it served the purpose and it was a decent stay but it could definitely use some work. Inside microwave wasn't cleaned before me. At check-in there was no one there, so I had to wait a while till he came which was kind of annoying cuz I was exhausted after a long flight. Staff was nice for the most part. You get what you pay for. No frills but u have what ever u need in the room....

10

Oded

Dec 27, 2022

·

Stayed 1 night

EXCELLENT LOCATION. EVEN NO BREAKFAST BUT TOO CLOSE TO ALOT OF OPTIONS NO LOBBY, NO BUSINESS CENTER. WELL, ATTENDENCE AND FILLED OUR EXPECTATION 100%

8

Andy

Feb 9, 2025

·

Stayed 3 nights

Its was comfortable and the room was bigger than i thought. i had the 45th room and it was spacious. the lobby could be better but probably the m2 in jerusalem is very expensive.

6

David

Feb 2, 2023

·

Stayed 2 nights

Older property in need of renovation. Great location.

4

WALTER

Jul 14, 2023

·

Stayed 2 nights

Woke up on Day 3. No water. Zero. No sink, no toilet, no shower. No one at Front Desk

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: many mention very clean rooms, while others report smelly or stained linens and towels, smoke odors, a dirty bathtub, and housekeeping that can be late or inconsistent.

Related guest reviews

10

Michael

Apr 30, 2023

·

Stayed 3 nights

Really like this hotel, it exceeded our expectations. Exceptionally clean with comfortable beds. Wonderful location close to public transit, cafes, and restaurants. Friendly staff. Only item to be aware of is street traffic can be a bit loud.

6

Mazal - Nikki

Apr 4, 2024

·

Stayed 13 nights

Very convenient location. Near everything! Safe area too.. Shower hot water runs out after a bit- so no long showers.. Apparently they're doing construction cuz of rain damage but in the meantime the ceiling was crumbling from water damage. Curtains are old and dirty. You have everything you need in the room but nothing fancy and they don't change linens unless requested, even though I was there for 2 weeks! Overall it served the purpose and it was a decent stay but it could definitely use some work. Inside microwave wasn't cleaned before me. At check-in there was no one there, so I had to wait a while till he came which was kind of annoying cuz I was exhausted after a long flight. Staff was nice for the most part. You get what you pay for. No frills but u have what ever u need in the room....

10

Lizz

May 18, 2023

·

Stayed 3 nights

Stort och rymligt rum med det som behövs. Rent och fint och snabbt internet. Mycket centralt läge i Jerusalem.

Translate

6

Irina

Jun 12, 2025

·

Stayed 3 nights

Great location, but terrible service. When I checked into the room, I discovered the bathtub was dirty and the room (even though non smoking) had a smell of smoke. When I talked about that to the front desk, the guy starting arguing with me that it's not possible since the rooms are being cleaned daily and are not smoking. Eventually, he gave me another room, which was smaller then the original one, but at least looked clean. When I asked to refund the price difference, he said that this is the room I ordered. When I showed him pictures from Expedia about the property that were clearly showing bigger room and bigger picture, he said that Expedia didn't update pictures and they belong to different hotel. I called Expedia, but they couldn't reach out the property to resolve my issue.

10

Thomas

Jul 22, 2023

·

Stayed 4 nights

Friendly, helpful staff. Sufficient. Good location near local happenings. Clean room everyday.

2

Sheri

Nov 16, 2025

·

Stayed 2 nights

Everything from checkin to the room itself was horrible. The man at the reception desk was very nasty when we asked for late check out on Shabbos. The blanket and pillows in one of our 2 rooms were unusable, as they smelled like dirty feet. My daughter and son in law had to sleep with jackets on. In our room we had 2 bath towels, one of which had a huge hole in the middle… it was so thin that it didn’t dry my husband. The hair dryer in the bathroom didn’t work. We had to have someone come to the room to fix the TV. When we reported these issues to the person on duty at checkout, he said he’d let the manager know. From Friday afternoon (actually we arrived at 11 on Friday) until Sunday, according to the workers , there was no manager available on the premises. We will never stay in this hotel again. Worst experience ever.

8

Morris M

Jul 10, 2023

·

Stayed 7 nights

The staff cater to our ever need. The hotel location was great! The property was clean and well kept. I would stay there again.

2

Sheri

Nov 16, 2025

·

Stayed 1 night

Nasty reception. Smelly , unusable pillows and blankets. Ripped towels. Noisy due to construction… not stated. Broken hair dryer.

8

Andrea

Jul 21, 2024

·

Stayed 8 nights

Excellent location. Very central. Accessible to walking, local busses. Very clean. Helpful staff. Room was as shown in photos.

4

Jerry

Feb 21, 2023

·

Stayed 4 nights

Towels are dirty and have stains. They don’t provide hand and face towels. The bathroon door i sealed.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and sometimes spacious, with useful kitchenettes and occasional balconies; noise ranges from very quiet to noticeable street or construction sounds. Some guests also noted fast Wi-Fi.

Related guest reviews

10

Michael

Apr 30, 2023

·

Stayed 3 nights

Really like this hotel, it exceeded our expectations. Exceptionally clean with comfortable beds. Wonderful location close to public transit, cafes, and restaurants. Friendly staff. Only item to be aware of is street traffic can be a bit loud.

8

Carole

Apr 23, 2025

·

Stayed 3 nights

Balcony, clean, quit,safety, good service

10

Yaniv

Sep 1, 2023

·

Stayed 1 night

Great central location. Room was very quiet even though it faced the main street.

10

Lizz

May 18, 2023

·

Stayed 3 nights

Stort och rymligt rum med det som behövs. Rent och fint och snabbt internet. Mycket centralt läge i Jerusalem.

Translate

10

ATTIA

Aug 2, 2023

·

Stayed 1 night

Hotel tres bien. Place nous avons eu une grande chambre il ne manquait rien nous Reviendront

Translate

8

Andy

Feb 9, 2025

·

Stayed 3 nights

Its was comfortable and the room was bigger than i thought. i had the 45th room and it was spacious. the lobby could be better but probably the m2 in jerusalem is very expensive.

10

Thierry

Jan 27, 2022

·

Stayed 3 nights

Tb emplacement près de la rue Ben Yehouda, nous avons été surclassé à l arrivée . Le personnel est jours accueillant et disponible. Chambre fonctionnelle et le coin cuisine est bien pratique.

Translate

8

Andrea

Jul 21, 2024

·

Stayed 8 nights

Excellent location. Very central. Accessible to walking, local busses. Very clean. Helpful staff. Room was as shown in photos.

10

Kenneth

Jan 19, 2023

·

Stayed 19,374 nights

This is a "spot-on" property. Exactly what we were looking for and exactly where you need to be. Great room, clean, comfortable, modern (awesome shower) and a little kitchenette. The staff was great, with easy check-in and accommodating. The price was good in comparison to many expensive properties in the area. The location does not get more perfect. You can walk everywhere or you are just a couple minutes walk from the light rail. Highly recommended!

8

Teri

Oct 2, 2025

·

Stayed 1 night

couldnt open the balcony door- but the upside was that there was no traffic on the street as it was all dug up. However, pleasantly surprised about the room. The bed was comfy, linens were nice, well appointed bathroom and kitchenette.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is mixed: many describe friendly, helpful staff and smooth check-in, while others report rude or unresponsive reception, check-in problems, language barriers, and difficulty reaching management.

Related guest reviews

10

Lorena

Mar 6, 2025

·

Stayed 6 nights

I was at City Center from Florida to stay in Jerusalem 7 days. It was awesome. The location is perfect. It is safe, clean. dining options transportation. Shopping. Culture. Front desk always nice and willing to help. Room had a feont window anda balcony.

10

Doug

Apr 28, 2025

·

Stayed 6 nights

Great location. Convenient to everything. Friendly staff. No complaints at all.

6

Irina

Jun 12, 2025

·

Stayed 3 nights

Great location, but terrible service. When I checked into the room, I discovered the bathtub was dirty and the room (even though non smoking) had a smell of smoke. When I talked about that to the front desk, the guy starting arguing with me that it's not possible since the rooms are being cleaned daily and are not smoking. Eventually, he gave me another room, which was smaller then the original one, but at least looked clean. When I asked to refund the price difference, he said that this is the room I ordered. When I showed him pictures from Expedia about the property that were clearly showing bigger room and bigger picture, he said that Expedia didn't update pictures and they belong to different hotel. I called Expedia, but they couldn't reach out the property to resolve my issue.

2

Sheri

Nov 16, 2025

·

Stayed 2 nights

Everything from checkin to the room itself was horrible. The man at the reception desk was very nasty when we asked for late check out on Shabbos. The blanket and pillows in one of our 2 rooms were unusable, as they smelled like dirty feet. My daughter and son in law had to sleep with jackets on. In our room we had 2 bath towels, one of which had a huge hole in the middle… it was so thin that it didn’t dry my husband. The hair dryer in the bathroom didn’t work. We had to have someone come to the room to fix the TV. When we reported these issues to the person on duty at checkout, he said he’d let the manager know. From Friday afternoon (actually we arrived at 11 on Friday) until Sunday, according to the workers , there was no manager available on the premises. We will never stay in this hotel again. Worst experience ever.

10

michele

Aug 14, 2024

·

Stayed 5 nights

Excelente localização, funcionários atenciosos,fizemos tudo a pé.

Translate

2

Sheri

Nov 16, 2025

·

Stayed 1 night

Nasty reception. Smelly , unusable pillows and blankets. Ripped towels. Noisy due to construction… not stated. Broken hair dryer.

4

Kimiko

May 10, 2023

·

Stayed 2 nights

We had a problem checking into the hotel. We’re told that the reservation is cancelled. We got the email from Hotel.com couple days before check in regarding the upcoming hotel. We were shocked upon arrival with the news. They managed to let us and our friend traveling together check in with the same price. The tour agent lady at the reception desk was very bad. She booked three of us into the large group tour instead of a small one. She was wrong with the tour time (she said it finishes at 2, but it was 5, etc) The last night at the hotel, we asked the hotel receptionist about the place to eat, preferably the local authentic meals.. But all the restaurants were closed on Friday evening including the fast food places. we had to walk about 1 hour finding the open place to eat in the cold wether. There’re some communication problems in English at the hotel. The hotel itself was clean and in a convenient location.

8

Andrea

Jul 21, 2024

·

Stayed 8 nights

Excellent location. Very central. Accessible to walking, local busses. Very clean. Helpful staff. Room was as shown in photos.

10

agnes

May 3, 2023

·

Stayed 2 nights

I was late 2am they gave perfect instructions to get into my room

6

Matthew

Apr 25, 2023

·

Stayed 1 night

The hotel is nice, but the staff basically ignored me at check in.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Widely praised central setting near Ben Yehuda, the light rail, and the Old City; easy to walk to sights, tour meetups, and public transport.

Related guest reviews

10

Lorena

Mar 6, 2025

·

Stayed 6 nights

I was at City Center from Florida to stay in Jerusalem 7 days. It was awesome. The location is perfect. It is safe, clean. dining options transportation. Shopping. Culture. Front desk always nice and willing to help. Room had a feont window anda balcony.

10

Doug

Apr 28, 2025

·

Stayed 6 nights

Great location. Convenient to everything. Friendly staff. No complaints at all.

10

Yaniv

Sep 1, 2023

·

Stayed 1 night

Great central location. Room was very quiet even though it faced the main street.

8

eric

Jun 13, 2025

·

Stayed 1 night

Hôtel bien situé

Translate

10

Naomi

Aug 4, 2025

·

Stayed 2 nights

Great location, budget friendly accommodation with Old City and other tourist attractions in easy walking distance.

10

Nicholas

Mar 17, 2023

·

Stayed 9 nights

The property is great since it is within walking distance from the old city and most meeting points for tours

10

Shmuel

May 18, 2023

·

Stayed 1 night

Nice place very central a lot of shops and dining in the immediate area. Close to light rail and other transport options. Short walk to old city.

10

michele

Aug 14, 2024

·

Stayed 5 nights

Excelente localização, funcionários atenciosos,fizemos tudo a pé.

Translate

10

Ahcene

Apr 30, 2025

·

Stayed 3 nights

Was good place to be in the heart of Jerusalem

8

Andrea

Jul 21, 2024

·

Stayed 8 nights

Excellent location. Very central. Accessible to walking, local busses. Very clean. Helpful staff. Room was as shown in photos.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

On-site dining is limited; several guests relied on nearby cafes and restaurants, and one noted no breakfast offered.

Related guest reviews

10

Michael

Apr 30, 2023

·

Stayed 3 nights

Really like this hotel, it exceeded our expectations. Exceptionally clean with comfortable beds. Wonderful location close to public transit, cafes, and restaurants. Friendly staff. Only item to be aware of is street traffic can be a bit loud.

10

Lorena

Mar 6, 2025

·

Stayed 6 nights

I was at City Center from Florida to stay in Jerusalem 7 days. It was awesome. The location is perfect. It is safe, clean. dining options transportation. Shopping. Culture. Front desk always nice and willing to help. Room had a feont window anda balcony.

10

Agnes Boroc

May 29, 2023

·

Stayed 11 nights

It was nice to stayed in this place, very easy to get some food and walking distance to the train station 🚉 and very nice receptionist and the manager is very friendly and helpful and we make some friends. Thank you so very much ❤️

10

Jonathan

May 25, 2023

·

Stayed 1 night

I liked the room and the location. I didn't find the breakfast to be my style, but just walked elsewhere

10

Oded

Dec 27, 2022

·

Stayed 1 night

EXCELLENT LOCATION. EVEN NO BREAKFAST BUT TOO CLOSE TO ALOT OF OPTIONS NO LOBBY, NO BUSINESS CENTER. WELL, ATTENDENCE AND FILLED OUR EXPECTATION 100%

10

Shmuel

May 18, 2023

·

Stayed 1 night

Nice place very central a lot of shops and dining in the immediate area. Close to light rail and other transport options. Short walk to old city.

4

Kimiko

May 10, 2023

·

Stayed 2 nights

We had a problem checking into the hotel. We’re told that the reservation is cancelled. We got the email from Hotel.com couple days before check in regarding the upcoming hotel. We were shocked upon arrival with the news. They managed to let us and our friend traveling together check in with the same price. The tour agent lady at the reception desk was very bad. She booked three of us into the large group tour instead of a small one. She was wrong with the tour time (she said it finishes at 2, but it was 5, etc) The last night at the hotel, we asked the hotel receptionist about the place to eat, preferably the local authentic meals.. But all the restaurants were closed on Friday evening including the fast food places. we had to walk about 1 hour finding the open place to eat in the cold wether. There’re some communication problems in English at the hotel. The hotel itself was clean and in a convenient location.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6 $107	7 $108
8 $105	9 $115	10 $105	11 $118	12 $171	13 $127	14 $106
15 $97	16 $108	17 $128	18 $108	19 $117	20 $118	21 $108
22 $85	23 $108	24 $87	25 $106	26 $171	27 $117	28 $108
29 $86	30 $97

Su	Mo	Tu	We	Th	Fr	Sa
		1 $85	2 $96	3 $173	4 $163	5 $118
6 $181	7 $181	8 $149	9 $140	10 $126	11 $117	12 $119
13 $96	14 $86	15 $96	16 $85	17 $128	18 $130	19 $119
20 $96	21 $85	22 $97	23 $86	24 $128	25 $129	26 $117
27 $96	28 $139	29 $141	30 $127	31 $150

City Center Jerusalem

Prices for City Center Jerusalem

Monthly average prices

About this property

Location

Room options

Economy Studio

Superior Studio

Guest reviews of City Center Jerusalem

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about City Center Jerusalem

Considering this hotel for your Jerusalem trip?

Prices for upcoming dates