Hotel Okura Macau
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About this property
Location
With a stay at Hotel Okura Macau in Cotai, you'll be in the entertainment district and convenient to Museum of Taipa and Coloane History and University of Macau
Parking
Airport shuttle
Restaurant
Swimming pool
Business Center
Room Service
Room options
4
Deluxe Room (King)
Room details
Sleeps 2
495 ft²
7
Premier Suite
Room details
Sleeps 2
1238 ft²
8
Junior Suite
Room details
Sleeps 2
904 ft²
4
Deluxe Room (Twin)
Room details
Sleeps 2
495 ft²
8
Royal Suite
Room details
Sleeps 2
1356 ft²
7
Okura Deluxe Room
Room details
Sleeps 2
495 ft²
8
Superior Suite
Room details
Sleeps 2
1066 ft²
Guest reviews of Hotel Okura Macau
Based on 6,589 verified reviews
Who stays here?
Business
5%
Couple
33%
Family
43%
Group
13%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
Travellers describe Hotel Okura Macau as a friendly, well-run base within the Galaxy complex, praising attentive staff, spacious very clean rooms with complimentary minibars, and family-friendly perks alongside access to a resort deck, water park, indoor pool and sauna.
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What guests think
Travellers describe Hotel Okura Macau as a friendly, well-run base within the Galaxy complex, praising attentive staff, spacious very clean rooms with complimentary minibars, and family-friendly perks alongside access to a resort deck, water park, indoor pool and sauna.
The location is convenient for the light rail and Taipa Village, with shopping and the casino next door. Some reviews mention occasional smoke smells in rooms and minor check-in or staff issues, including a privacy concern. Expect a calm, well-organized stay in a connected resort setting.
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AI-generated summary based on recent guest reviews
Facilities
Guests frequently highlight access to the Galaxy resort deck and water park that children enjoy. Several also mention an indoor pool and sauna; the wider complex provides convenient shopping and casino access.
Related guest reviews
wontae
Aug 5, 2023
·
Stayed 3 nights
Irene
Oct 30, 2023
·
Stayed 1 night
ISOBE
Oct 19, 2023
·
Stayed 2 nights
Terry Dooil
Oct 27, 2023
·
Stayed 3 nights
Jenson
Nov 14, 2023
·
Stayed 2 nights
Ken
Aug 17, 2023
·
Stayed 2 nights
Takako
Feb 11, 2024
·
Stayed 1 night
Vincent Kin Ning
Jul 13, 2025
·
Stayed 3 nights
Vitti
Aug 9, 2024
·
Stayed 1 night
CHUNG YEUNG
Oct 21, 2023
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms and common areas are consistently described as very clean and well maintained. A few guests reported cigarette odors in some rooms.
Related guest reviews
YIN LING SUSANA
Aug 5, 2023
·
Stayed 1 night
Irene
Oct 30, 2023
·
Stayed 1 night
Shuk King
Jul 19, 2023
·
Stayed 1 night
Yik Ling
Sep 7, 2023
·
Stayed 2 nights
Kin Yan
Jul 26, 2023
·
Stayed 1 night
Vincent Kin Ning
Jul 13, 2025
·
Stayed 3 nights
WONG
Jul 18, 2023
·
Stayed 1 night
WAI LING
Apr 8, 2023
·
Stayed 1 night
JIHEE
Dec 5, 2023
·
Stayed 3 nights
Peggie
Jun 19, 2023
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious and comfortable with Japanese-style touches and in-room perks like large bathtubs (some with TVs) and complimentary minibars. A few comments mention AC noise when set high.
Related guest reviews
wontae
Aug 5, 2023
·
Stayed 3 nights
JUNGGIL
Nov 15, 2023
·
Stayed 3 nights
Hoi Lee
Dec 17, 2023
·
Stayed 1 night
YUKARI
Jul 13, 2023
·
Stayed 2 nights
Vincent Kin Ning
Jul 13, 2025
·
Stayed 3 nights
Min Yen Veronica
Dec 23, 2023
·
Stayed 1 night
Chun Kit Edwin
Dec 10, 2023
·
Stayed 2 nights
Eddie
Oct 30, 2023
·
Yik
Nov 2, 2023
·
Stayed 1 night
Peggie
Jun 19, 2023
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly, attentive and proactive, with thoughtful gestures for families, smooth check-ins, and occasional upgrades or late check-outs. A few isolated issues include a check-in mismatch, a privacy concern, and one complaint about staff attitude.
Related guest reviews
Cecilia
Jan 12, 2024
·
Stayed 1 night
Katy Pui Yan
Jul 21, 2023
·
Stayed 2 nights
Anthony Chung Ho
Mar 8, 2024
·
Stayed 3 nights
Mi Ri Nai
Jan 4, 2024
·
Stayed 1 night
Quincy
Dec 8, 2023
·
Stayed 1 night
Vincent Kin Ning
Jul 13, 2025
·
Stayed 3 nights
Chris
Jan 29, 2025
·
Stayed 2 nights
Fung Yee
Aug 18, 2023
·
Stayed 1 night
Gary
Dec 10, 2023
·
Stayed 1 night
Ai
Oct 17, 2023
·
Stayed 4 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Convenient setting within the Galaxy complex, close to the light rail and Taipa Village, with easy access to shopping and the casino.
Related guest reviews
wontae
Aug 5, 2023
·
Stayed 3 nights
JAEHYUK
Jul 17, 2023
·
Stayed 2 nights
Tohru
Nov 6, 2023
·
Stayed 2 nights
??
Jan 16, 2024
·
Stayed 1 night
Man Yee
Jun 19, 2023
·
Stayed 1 night
Ken
Aug 17, 2023
·
Stayed 2 nights
Jonathan
Jan 30, 2024
·
Stayed 1 night
Takako
Feb 11, 2024
·
Stayed 1 night
Vincent Kin Ning
Jul 13, 2025
·
Stayed 3 nights
PUI
Apr 1, 2024
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Not enough information in reviews.
Related guest reviews
JAEHYUK
Jul 17, 2023
·
Stayed 2 nights
Man Man
May 14, 2023
·
Stayed 1 night
Jenson
Nov 14, 2023
·
Stayed 2 nights
Sze Long
Jul 11, 2023
·
Takako
Feb 11, 2024
·
Stayed 1 night
Kay
Aug 17, 2023
·
Stayed 1 night
Hoi Yan
Jun 20, 2023
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
No written reviews
Guests have not written any reviews for this property yet.
FAQs about Hotel Okura Macau
Is parking available at the hotel?
Complimentary parking is available on-site for guests. However, parking is limited.
What type of breakfast is offered and what are the serving hours?
Breakfast in the room is available, but specific details about the type and serving hours are not provided.
What are the check-in and check-out times?
Check-in time is at 15:00 and check-out time is at 11:00. Early check-in and late check-out may be available upon request.
Are airport shuttle services available?
Airport shuttle services are offered, but specific pricing and service hours are not detailed. Guests can arrange transfers prior to their check-in date.
What accessibility features are available for guests with disabilities?
The hotel offers step-free entrances, wheelchair-accessible facilities, and elevators to accommodate guests with disabilities.
Where is the hotel located in relation to key landmarks?
The hotel is situated in Cotai, near the airport and the entertainment district. It is close to attractions like TeamLab SuperNature Macao and the Museum of Taipa and Coloane History.
Does the hotel have a swimming pool?
Yes, the hotel features both indoor and outdoor swimming pools, including a seasonal outdoor heated pool. Specific operational hours are not mentioned.
Are children allowed at the hotel?
Children are welcome at the hotel, and kids can stay for free up to a certain age, though specific age details are not provided.
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Prices for upcoming dates
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: NO DATA
- 2026-11-16: 156.31545529174804USD
- 2026-11-17: 177.18565056495666USD
- 2026-11-18: 229.33297886428832USD
- 2026-11-19: 302.4052863639831USD
- 2026-11-20: NO DATA
- 2026-11-21: NO DATA
- 2026-11-22: 336.81820007324217USD
- 2026-11-23: 177.50566228485107USD
- 2026-11-24: 336.81820007324217USD
- 2026-11-25: 336.81820007324217USD
- 2026-11-26: 336.81820007324217USD
- 2026-11-27: 465.9371316757202USD
- 2026-11-28: 557.081755492401USD
- 2026-11-29: 327.52808820190427USD
- 2026-11-30: 138.88297676353454USD
- 2026-12-01: 188.55527322387695USD
- 2026-12-02: 327.63738601837156USD
- 2026-12-03: 327.63738601837156USD
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: NO DATA
- 2026-12-07: 327.63738601837156USD
- 2026-12-08: 327.63738601837156USD
- 2026-12-09: 327.63738601837156USD
- 2026-12-10: 327.63738601837156USD
- 2026-12-11: 466.0965890213012USD
- 2026-12-12: 516.300471850586USD
- 2026-12-13: 327.63738601837156USD
- 2026-12-14: NO DATA
- 2026-12-15: NO DATA
- 2026-12-16: NO DATA
- 2026-12-17: NO DATA
- 2026-12-18: NO DATA
- 2026-12-19: NO DATA
- 2026-12-20: 258.09632962112426USD
- 2026-12-21: 188.55527322387695USD
- 2026-12-22: 148.81773647270202USD
- 2026-12-23: 208.42403316078185USD
- 2026-12-24: NO DATA
- 2026-12-25: NO DATA
- 2026-12-26: NO DATA
- 2026-12-27: NO DATA
- 2026-12-28: NO DATA
- 2026-12-29: NO DATA
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
- 2027-01-01: NO DATA
- 2027-01-02: NO DATA
- 2027-01-03: 198.48927345161437USD
- 2027-01-04: 148.81773647270202USD
- 2027-01-05: 148.81773647270202USD
- 2027-01-06: 148.81773647270202USD
- 2027-01-07: 148.81773647270202USD
- 2027-01-08: NO DATA
- 2027-01-09: NO DATA
- 2027-01-10: 168.68649640960692USD
- 2027-01-11: 168.68649640960692USD
- 2027-01-12: 168.68649640960692USD
Grand Resort Deck will close operations from 16 November 2026 for our annual maintenance. Be sure to dive into another season of fun when we reopen on 26 March 2027
Check-in time starts at15:00Check-out time ends at11:00Age Requirements
Check-in available for guests aged 18 and above
Front Desk Services
Front desk available, 24-hour
Identification
Guests must present valid identification (e.g., ID card, passport) for check-in.
Children And Extra Bed Policy
Children of all ages are allowed to stay at the hotel.Extra bed charges: Ages 0 to -1 (extra bed): 575 HKD per night. Ages 0 to 1 (crib): free.
Dining
Breakfast is not provided.
Fees
The deposit will be charged for each night.The deposit amount is 1000 HKD.The deposit will be refunded on the same day.
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: MOP 1000 per night
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Business Center
Room Service
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Hot Tub / Jacuzzi
Steam Room
Kids Club
Poolside Bar
Breakfast in the Room
Family Room
Beach Sun Loungers
Fence Around Pool
Activities
Swimming pool
Casino
Garden
Pool Indoor
Pool Outdoor
Outdoor heated pool
Pool (Indoor)
Pool (Rooftop)
Pool (Seasonal Outdoor)
Fitness Center (nearby)
Water Park
Services
Business Center
Tour Desk
Dry Cleaning
Housekeeping
Banquet Facilities
Currency Exchange
Safe-Deposit Box
ATM / Cash Machine
Luggage Storage
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Concierge Services
Lockers Available
Parking
Parking
Airport shuttle
Area Shuttle (free)
Parking (Limited)
Parking Onsite
Internet
Free Wi-Fi