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Wyndham Garden Cancun Downtown

67 US$

/nat

Gennemsnit for september

Wyndham Garden Cancun Downtown - Image 1

Wyndham Garden Cancun Downtown - Værelse

Wyndham Garden Cancun Downtown - Værelse

Wyndham Garden Cancun Downtown - Udsigt fra værelset

Wyndham Garden Cancun Downtown - Reception

Vælg datoer for at se priser og tilgængelighed

67 US$

/nat

Gennemsnit for september

Gennemsnitlige månedlige priser

På Wyndham Garden Cancun Downtown ligger prisen pr. nat i gennemsnit på 60 US$ i den billigste måned (oktober) og 99 US$ i den dyreste måned (november), baseret på de seneste 12 måneder.

Gennemsnitlig pris pr. nat på Wyndham Garden Cancun Downtown pr. måned, seneste 12 måneder (USD)
Måned	Gennemsnitlig pris
januar	76 US$
februar	78 US$
marts	77 US$
april	74 US$
maj	75 US$
juni	73 US$
juli	72 US$
august	71 US$
september	67 US$
oktober	60 US$
november	99 US$
december	80 US$

Dyrest: november (ca. 99 US$)

Billigst: oktober (ca. 60 US$)

Om dette overnatningssted

Drag fordel af de rekreative tilbud, inklusive en udendørs pool og et døgnåbent fitnesscenter. Dette hotel tilbyder desuden gratis trådløs internetadgang, concierge-tjenester og bryllupsfaciliteter.

Faciliteter

Drag fordel af de rekreative tilbud, inklusive en udendørs pool og et døgnåbent fitnesscenter. Dette hotel tilbyder desuden gratis trådløs internetadgang, concierge-tjenester og bryllupsfaciliteter.

Forretningsfaciliteter

Gæsterne har blandt andet adgang til et døgnåbent forretningscenter, renseri/vaskeservice og en døgnåben reception. Planlægger du et arrangement i Cancún? På dette hotel er der et område på 150 kvadratmeter til rådighed, bestående af et konferencecenter og 2 mødelokaler. Gratis selvstændig parkering er til rådighed på stedet.

Spisning

Spis dig mæt i lokale og internationale retter på Waka...mmm...¡olé!, en restaurant, hvor du kan nyde en drink i baren/loungen. Du kan også blive på værelset, hvor der er mulighed for roomservice. Morgenmadsbuffet tilbydes mod gebyr dagligt fra kl. 06.30 til kl. 09.30.

Værelser

Føl dig hjemme i et af de 136 værelser med individuelt møblement, der desuden har mikrobølgeovn og fladskærms-tv. Din seng er udstyret med topmadras og premium-sengetøj. Med gratis Wi-Fi kan du altid komme på nettet, og kabelkanaler sørger for underholdningen. Værelset har et privat badeværelse med bruser samt brusehoved med spredningseffekt og gratis toiletartikler.

Lokation

Med et ophold ved Wyndham Garden Cancun Downtown har du en base i hjertet af Cancún, blot fem minutters kørsel fra Plaza Las Americas og Puerto Cancún Marina Shoppingcenter. Dette hotel ligger 4,9 km fra Tortugas Strand og 10,5 km fra Cancun Convention Center.

I nærheden

Plaza Las Americas(0.4 mil)
Ceviche-pladsen(0.4 mil)
Royal Yak Casino and Sports Book(0.5 mil)
Amerimed Hospital(0.7 mil)
Dubai Palace Casino(0.7 mil)
Las Palapas-parken(0.7 mil)
Benito Juárez-kommunale bygning(0.8 mil)
Malecón Tajamar(0.9 mil)
Cancun-kulturhuset(0.9 mil)
Plaza 28(1 mil)
Hospiten-hospitalet(1 mil)
Xbalamqué -teatret(1 mil)
Plaza Nichupte-indkøbscentret(1.1 mil)
Beto Ávila-baseballstadionet(1.1 mil)
Mercado 28(1.2 mil)
Den foretrukne lufthavn for Wyndham Garden Cancun Downtown er Cancun, Quintana Roo (CUN-Cancun Intl.)(11 mil)

Lokation

Avenida Tulum Supermanzana 4 Manzana 14 Lote 2, Avenida Tulum, Cancún, Benito Juárez, Quintana Roo, Mexico

Plaza Las Americas (0.4 mil)

Ceviche-pladsen (0.4 mil)

Royal Yak Casino and Sports Book (0.5 mil)

Amerimed Hospital (0.7 mil)

Dubai Palace Casino (0.7 mil)

Las Palapas-parken (0.7 mil)

Flere oplysninger om lokationen

Gæsteanmeldelser

7.8

God

Baseret på 1.438 verificerede anmeldelser

Hvem overnatter her?

Business

16%

Par

34%

Familie

34%

Gruppe

10%

Solorejsende

4%

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

På Wyndham Garden Cancun Downtown fremhæver rejsende den bekvemme beliggenhed i centrum, tæt på butikker og transportmuligheder, rimelig pris og ofte venligt personale, mens tilbagemeldingerne om værelseskomfort og faciliteter varierer, hvilket gør det til et praktisk udgangspunkt snarere end et resort.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

På Wyndham Garden Cancun Downtown fremhæver rejsende den bekvemme beliggenhed i centrum, tæt på butikker og transportmuligheder, rimelig pris og ofte venligt personale, mens tilbagemeldingerne om værelseskomfort og faciliteter varierer, hvilket gør det til et praktisk udgangspunkt snarere end et resort.

Flere anmeldelser nævner slidte faciliteter og hyppige problemer med aircondition, samt muggen lugt og tynde vægge, der slipper lyd igennem. Poolen og boblebadet er små og ofte ikke opvarmede, og nogle fællesarealer fremstår slidte. Samlet set er det mere velegnet til korte ophold end længerevarende ferier.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Pool og boblebad er små, ofte ikke opvarmede og fremstår slidte, med lejlighedsvise driftsstop. Der er parkering til rådighed, men det kan være svært; flere gæster fandt fællesarealerne forældede.

Relaterede gæsteanmeldelser

10

Amogh

4. jan. 2025

·

Overnattede 1 nat

This is a nice decent hotel in the middle of downtown. Very safe and walkable to the plaza las americas. The 7 eleven and many restaurants are right beside the hotel. The staff is helpful and very polite. The hotel has all amenities you may need, including gym and pool and laundry. The only disappointing thing was their restaurant.

This is a nice decent hotel in the middle of downtown. Very safe and walkable to the plaza las americas. The 7 eleven and many restaurants are right beside the hotel. The staff is helpful and very polite. The hotel has all amenities you may need, including gym and pool and laundry. The only disappointing thing was their restaurant.

8

Nanoatzen

6. aug. 2024

·

Overnattede 2 nætter

We had the VIP thing and the breakfast was not included :/. Elevators look terrible, the hotel had a weird smell overall.

We had the VIP thing and the breakfast was not included :/. Elevators look terrible, the hotel had a weird smell overall.

8

Paul

8. nov. 2023

·

Overnattede 3 nætter

Pool area is small. Needs to be heated. Communication between front desk and others needs to be improved.

Pool area is small. Needs to be heated. Communication between front desk and others needs to be improved.

8

Peter John

21. feb. 2025

·

Overnattede 21 nætter

Maintenance, mentenance, maintenance. Just like other Mexican hotels. Pool water feature not working, hot tub not hot anymore. Painting outside etc etc. Staff friendly though. Had to move three times due to shower leaking, top floor was nice. That is what we asked for weeks prior to arriving....

Maintenance, mentenance, maintenance. Just like other Mexican hotels. Pool water feature not working, hot tub not hot anymore. Painting outside etc etc. Staff friendly though. Had to move three times due to shower leaking, top floor was nice. That is what we asked for weeks prior to arriving....

10

Carlos

30. aug. 2025

·

Overnattede 4 nætter

Que no estuviera disponible la piscina 😞

Que no estuviera disponible la piscina 😞

8

Zerin

16. sep. 2023

·

Overnattede 3 nætter

Location is good-walking distance to food market, restaurants and shopping mall. Room was clean with balcony and air conditioner worked well. Breakfast was also good. Free parking.

Location is good-walking distance to food market, restaurants and shopping mall. Room was clean with balcony and air conditioner worked well. Breakfast was also good. Free parking.

4

Jacob

3. dec. 2023

·

Overnattede 4 nætter

There was no microwave in the room. One was brought to the room without a working turntable, then it completely died. Had to get another one. The minifridge was not cool enough, the food I bought went bad. The bike in the gym is half working. Lots of tile missing in the swimming pool. The thermostat was falling off of the wall and held on by wires only. Won't be staying here again.

There was no microwave in the room. One was brought to the room without a working turntable, then it completely died. Had to get another one. The minifridge was not cool enough, the food I bought went bad. The bike in the gym is half working. Lots of tile missing in the swimming pool. The thermostat was falling off of the wall and held on by wires only. Won't be staying here again.

10

Isai

17. dec. 2022

·

Todo estuvo excelente, el estacionamiento un poco pequeño, todo lo demás estuvo súper bien.

Todo estuvo excelente, el estacionamiento un poco pequeño, todo lo demás estuvo súper bien.

8

Mauricio

5. okt. 2023

·

Overnattede 1 nat

Sin aire acondicionado en el loby y corrredores , o pasillos de acceso a los cuartos

Sin aire acondicionado en el loby y corrredores , o pasillos de acceso a los cuartos

8

Marco

13. jan. 2025

·

Overnattede 1 nat

Hotel di buon livello vicino al centro della città con parcheggio gratuito. Personale cordiale e buoni servizi.

Hotel di buon livello vicino al centro della città con parcheggio gratuito. Personale cordiale e buoni servizi.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Tilbagemeldingerne om renlighed er blandede: mange gæster fandt værelserne rene, men der er gentagne rapporter om muggen lugt, fugt eller skimmel, samt beskidte eller slidte badeværelser; skadedyr blev lejlighedsvis nævnt.

Relaterede gæsteanmeldelser

10

miguel

2. jul. 2025

·

Overnattede 1 nat

Excelente ubicación Amabilidad de todo el personal Limpio y de calidad Cama y ropa de cama excelente

Excelente ubicación Amabilidad de todo el personal Limpio y de calidad Cama y ropa de cama excelente

4

Claudia paola

19. maj 2024

·

Overnattede 1 nat

la habitación estaba muy sucia, en especial el baño, le falta mantenimiento de pintura a las paredes y cancelaria del baño

la habitación estaba muy sucia, en especial el baño, le falta mantenimiento de pintura a las paredes y cancelaria del baño

4

Sanjay

31. dec. 2023

·

Overnattede 3 nætter

This property is located close to a good number of restaurants, and the hotel rooms were alright (at first glance!) .. But when we settled in for the night, we realized that there were bed bugs!! Could not sleep the whole night:-(.. The next day was yet another surprise.. There was no hot water in the bath and we had to manage with cold water instead. And this was not a one day problem but an issue on all the three days we stayed there:-(. I also believe there was black fungus on the ceiling! I just wonder how this property has gotten a 4 star rating..

This property is located close to a good number of restaurants, and the hotel rooms were alright (at first glance!) .. But when we settled in for the night, we realized that there were bed bugs!! Could not sleep the whole night:-(.. The next day was yet another surprise.. There was no hot water in the bath and we had to manage with cold water instead. And this was not a one day problem but an issue on all the three days we stayed there:-(. I also believe there was black fungus on the ceiling! I just wonder how this property has gotten a 4 star rating..

10

Jazmin

29. nov. 2025

·

Overnattede 1 nat

Nice hotel, clean, staff was very nice and helpful.

Nice hotel, clean, staff was very nice and helpful.

10

Muhammad Atif

27. jan. 2025

·

Overnattede 1 nat

Nice clean hotel. good location

Nice clean hotel. good location

10

Ricardo

22. mar. 2024

·

Overnattede 1 nat

El personal de recepcion muy amables y atentos, el hotel muy limpio

El personal de recepcion muy amables y atentos, el hotel muy limpio

8

younhee

27. sep. 2024

·

Overnattede 1 nat

En la habitacion huele a hongos por humedad.

En la habitacion huele a hongos por humedad.

10

Claudia Estefania

21. okt. 2024

·

Overnattede 1 nat

El hotel está limpio y el personal es amistoso, el desayuno es bueno, sin embargo hay partes con humedad y mal olor por tema de problemas con tuberías sobre todo en zonas comunes

El hotel está limpio y el personal es amistoso, el desayuno es bueno, sin embargo hay partes con humedad y mal olor por tema de problemas con tuberías sobre todo en zonas comunes

8

Dror

26. feb. 2026

·

Overnattede 2 nætter

Room was nice big and clean

Room was nice big and clean

4

RUSLAN

5. dec. 2024

·

Overnattede 3 nætter

Terrible smell in the room, bathroom facility leaking, wet linen, insects

Terrible smell in the room, bathroom facility leaking, wet linen, insects

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Værelserne er grundlæggende og generelt komfortable, selvom flere påpeger tynde vægge og støj fra gaden eller naboerne. Gentagne problemer omfatter defekt eller støjende aircondition, muggen lugt og VVS-problemer som svage brusekabinedøre eller toiletter, der er svære at skylle ud.

Relaterede gæsteanmeldelser

6

Richard

24. feb. 2024

·

Overnattede 2 nætter

This is a definitely not a 4-star hotel, 3-star at best. The room was adequate but noisy, I could hear the room talking next door so very thin walls.

This is a definitely not a 4-star hotel, 3-star at best. The room was adequate but noisy, I could hear the room talking next door so very thin walls.

10

JOSE RAMON

9. feb. 2025

·

Overnattede 2 nætter

El cuarto de junto tenia gente hablando y se escuchaba comoletamente como si estuvieran en mi cuarto. Tuve que encender la tv para bloquear el ruido de los vecinos.

El cuarto de junto tenia gente hablando y se escuchaba comoletamente como si estuvieran en mi cuarto. Tuve que encender la tv para bloquear el ruido de los vecinos.

8

Katherine

15. jul. 2024

·

Overnattede 1 nat

Rooms were nice and bed was comfortable. Smelled musty though. Staff were friendly but check in was slow. I thought breakfast would have more options. Place was clean. I would stay again

Rooms were nice and bed was comfortable. Smelled musty though. Staff were friendly but check in was slow. I thought breakfast would have more options. Place was clean. I would stay again

2

Saisuma

9. mar. 2024

·

We stayed there for 2 nights and felt very inconvenient. When we informed the reception, a person came after so long checked something (didn’t solve the issue), said he would come back in 5 min but never came back. It was very hot and couldn’t sleep the entire night. We were shifted to another room the next day because of that but it was really disappointing.

We stayed there for 2 nights and felt very inconvenient. When we informed the reception, a person came after so long checked something (didn’t solve the issue), said he would come back in 5 min but never came back. It was very hot and couldn’t sleep the entire night. We were shifted to another room the next day because of that but it was really disappointing.

6

Costin

21. jan. 2025

·

Overnattede 4 nætter

Unable to extend late check out. They dont seen to even try. Have to request a room change. The first room, toilet did not flush, window will not close it was loud traffix all night. The next morning had a room change.

Unable to extend late check out. They dont seen to even try. Have to request a room change. The first room, toilet did not flush, window will not close it was loud traffix all night. The next morning had a room change.

6

Raj

20. dec. 2023

·

Overnattede 4 nætter

Hotel is lovely, only downside is walls between rooms are very thin. Also the toilets are hard to flush but I believe this is a local area rather than a hotel issue.

Hotel is lovely, only downside is walls between rooms are very thin. Also the toilets are hard to flush but I believe this is a local area rather than a hotel issue.

8

Gregory

14. aug. 2024

·

Overnattede 3 nætter

Overall, we liked the property as it was conveniently located near a very large mall, breakfast was good, the king size bed was comfortable, and the price was a good value. However, we needed to fill a bucket of water and dump it into the toilet to get it to flush properly. The front desk staff told us that all of the toilets in the hotel are that way. So, we used one of the waste baskets as a water bucket! Also, the in-room safe would not work.

Overall, we liked the property as it was conveniently located near a very large mall, breakfast was good, the king size bed was comfortable, and the price was a good value. However, we needed to fill a bucket of water and dump it into the toilet to get it to flush properly. The front desk staff told us that all of the toilets in the hotel are that way. So, we used one of the waste baskets as a water bucket! Also, the in-room safe would not work.

6

Andrea

17. jul. 2025

·

Overnattede 2 nætter

The rooms were musty stinky. Bed was comfortable and pillows are soft. Staff was nice. Good for a few days.

The rooms were musty stinky. Bed was comfortable and pillows are soft. Staff was nice. Good for a few days.

8

Almaquio

2. dec. 2023

·

Overnattede 1 nat

El hotel es bueno en razón de el costo, lo malo es que el cuarto que me asignaron tenía descompuesto el aire acondicionado y tenía uno móvil (pingüino) y en la noche se calló el conducto que arroja el aire caliente y la habitación parecía un sauna.

El hotel es bueno en razón de el costo, lo malo es que el cuarto que me asignaron tenía descompuesto el aire acondicionado y tenía uno móvil (pingüino) y en la noche se calló el conducto que arroja el aire caliente y la habitación parecía un sauna.

6

Victor

15. mar. 2024

·

Overnattede 1 nat

Amazing staff but facilities are dated and room was noisy. Our room looked like recently renovated but AC was through a noisy portable unit. For a brand name hotel we were expecting a more standardized facilities.

Amazing staff but facilities are dated and room was noisy. Our room looked like recently renovated but AC was through a noisy portable unit. For a brand name hotel we were expecting a more standardized facilities.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Personalet roses ofte for at være venligt og hjælpsomt, herunder stuepiger og receptionister. Men indtjekningen kan være langsom eller uorganiseret, med lejlighedsvise tvister om reservationer eller ekstra gebyrer samt dårlig kommunikation under vedligeholdelse eller strømafbrydelser.

Relaterede gæsteanmeldelser

10

Genelle

22. nov. 2024

·

Overnattede 3 nætter

The customer service was phenomenal the guest services was awesome the hospitality the love the manners,those people were very nicevall of them i highly recommend them and the place.

The customer service was phenomenal the guest services was awesome the hospitality the love the manners,those people were very nicevall of them i highly recommend them and the place.

8

Damian

20. jul. 2025

·

Overnattede 2 nætter

Sebastian at front desk was Excellent. Great customer services.

Sebastian at front desk was Excellent. Great customer services.

2

nabil

21. apr. 2024

·

Overnattede 1 nat

Cuando compré la habitación en EXPEDIA, elegí la que claramente marcaba capacidad para 4 personas (habitación con 2 camas Queen) a la hora del check-in llegamos 3 huéspedes para alojarnos y el Staff del hotel no lo permitió. nos dijo que la habitaciones eran únicamente para 2 personas y de manera grosera hizo que pagáramos 600 pesos mas por lo que ellos consideraban una persona extra. Les enseñamos la reservación y se ve que claramente el wyndham garden inn de Cancún tiene publicadas habitaciones de 4 huéspedes en EXPEDIA y el hotel no lo respetó. Pésimo servicio al cliente de parte del hotel y mal por EXPEDIA que no obliga a los hoteles a respetar lo que publican en su plataforma

Cuando compré la habitación en EXPEDIA, elegí la que claramente marcaba capacidad para 4 personas (habitación con 2 camas Queen) a la hora del check-in llegamos 3 huéspedes para alojarnos y el Staff del hotel no lo permitió. nos dijo que la habitaciones eran únicamente para 2 personas y de manera grosera hizo que pagáramos 600 pesos mas por lo que ellos consideraban una persona extra. Les enseñamos la reservación y se ve que claramente el wyndham garden inn de Cancún tiene publicadas habitaciones de 4 huéspedes en EXPEDIA y el hotel no lo respetó. Pésimo servicio al cliente de parte del hotel y mal por EXPEDIA que no obliga a los hoteles a respetar lo que publican en su plataforma

2

Ximena

29. sep. 2025

·

Overnattede 1 nat

Got reservation with Expedia. Waited an hour then came to the hotel , front desk says she doesn’t have my name on the system and had to wait 30 mins for my room

Got reservation with Expedia. Waited an hour then came to the hotel , front desk says she doesn’t have my name on the system and had to wait 30 mins for my room

10

Jose Luis

20. mar. 2024

·

Overnattede 2 nætter

Inició regular pues la señorita de la recepción inicialmente no nos otorgó los beneficios de socios silver, pero más tarde otro joven de recepción muy amable lo checó con el gerente y nos otorgaron todo. La habitación limpia, espaciosa, las camas muy cómodas, el baño muy amplio y funcional, el hotel es tranquilo y se puede descansar muy bien. Lo mejor fue la atención del personal del restaurante! Extraordinariamente amables, muy bien!!! Solicitamos y nos otorgaron late check out a pesar de que el hotel tenía una ocupación alta. Opción muy recomendable.

Inició regular pues la señorita de la recepción inicialmente no nos otorgó los beneficios de socios silver, pero más tarde otro joven de recepción muy amable lo checó con el gerente y nos otorgaron todo. La habitación limpia, espaciosa, las camas muy cómodas, el baño muy amplio y funcional, el hotel es tranquilo y se puede descansar muy bien. Lo mejor fue la atención del personal del restaurante! Extraordinariamente amables, muy bien!!! Solicitamos y nos otorgaron late check out a pesar de que el hotel tenía una ocupación alta. Opción muy recomendable.

2

cindia

21. apr. 2024

·

Overnattede 1 nat

Al llegar nos recibió un joven muy amable que nos ayudó con nuestras maletas, cabe mencionar que éramos 5 amigas. Llegamos a recepción y JOSEPH nos atendió, de entrada se confundía constantemente con las reservas, a mi amiga le check in por dos huéspedes cuando en realidad era por tres, mi reserva estuvo bien hecha pero su pésima atención, posteriormente empieza a discutir que estaba mal hecha la reserva de mi amiga, pedimos ayuda a VERONICA pero fue lo mismo, atención nula y nos regañó. Al final tuvimos que pagar la persona extra cuando ya estaba reservada por expedia, pero no lo hicieron válido. La experiencia pésima, eso sumándole a que: dos focos fundidos en la habitación, filtraciones de agua en la recepción, la cortina le entra toda la claridad y a las 6 am ya estás lampareada sin descanso alguno. NO RECOMENDABLE. Pero aún más, por la atención tan pésima de JOSEPH Y VERONICA.

Al llegar nos recibió un joven muy amable que nos ayudó con nuestras maletas, cabe mencionar que éramos 5 amigas. Llegamos a recepción y JOSEPH nos atendió, de entrada se confundía constantemente con las reservas, a mi amiga le check in por dos huéspedes cuando en realidad era por tres, mi reserva estuvo bien hecha pero su pésima atención, posteriormente empieza a discutir que estaba mal hecha la reserva de mi amiga, pedimos ayuda a VERONICA pero fue lo mismo, atención nula y nos regañó. Al final tuvimos que pagar la persona extra cuando ya estaba reservada por expedia, pero no lo hicieron válido. La experiencia pésima, eso sumándole a que: dos focos fundidos en la habitación, filtraciones de agua en la recepción, la cortina le entra toda la claridad y a las 6 am ya estás lampareada sin descanso alguno. NO RECOMENDABLE. Pero aún más, por la atención tan pésima de JOSEPH Y VERONICA.

10

Andreas

30. jan. 2025

·

Overnattede 2 nætter

The hotel is close to downtown and a good location to start trips to Chichen Itza, etc. The staff was very helpful when I forgot some clothes in my room, especially Ofelia from housekeeping and Edgar from the front desk helped me to get my clothes back. Many many thanks to you both.

The hotel is close to downtown and a good location to start trips to Chichen Itza, etc. The staff was very helpful when I forgot some clothes in my room, especially Ofelia from housekeeping and Edgar from the front desk helped me to get my clothes back. Many many thanks to you both.

6

Lisa

18. mar. 2023

·

Overnattede 1 nat

I arrived with my extended family and friends, including children to check in around 10pm, it was about an hr before we got our room…the hotel was not checking in any one and we just stood in line with no communication as to what or why no one was being checked in. Eventually another group’s tour guide advised us there was a leak and problems with the air conditioning so the hotel was not going to check us in, potentially we might be moved to another hotel, but again no communication from the hotel. Honestly I found it a frightful experience as our cab had long gone and I didn’t know if I needed to find another hotel and scared to travel with children so late in downtown Cancun. Really just a simple explanation from the hotel, to assure us that we will be looked after would have been sufficient. It seems just randomly we were checked in to our booked room, but no air conditioning, but that didn’t bother me, just wanted to be in a room safe and sound with my family. Although the rooms were nice and breakfast was good, the overall stressful experience from the checking left a mark.

I arrived with my extended family and friends, including children to check in around 10pm, it was about an hr before we got our room…the hotel was not checking in any one and we just stood in line with no communication as to what or why no one was being checked in. Eventually another group’s tour guide advised us there was a leak and problems with the air conditioning so the hotel was not going to check us in, potentially we might be moved to another hotel, but again no communication from the hotel. Honestly I found it a frightful experience as our cab had long gone and I didn’t know if I needed to find another hotel and scared to travel with children so late in downtown Cancun. Really just a simple explanation from the hotel, to assure us that we will be looked after would have been sufficient. It seems just randomly we were checked in to our booked room, but no air conditioning, but that didn’t bother me, just wanted to be in a room safe and sound with my family. Although the rooms were nice and breakfast was good, the overall stressful experience from the checking left a mark.

2

Jason

9. mar. 2023

·

Overnattede 1 nat

I am appalled with the check-in service tonight. It took us an hour to check in and there was no announcement as to why. Finally received our key went up to the room only to find the room 28° and air conditioning non-functioning. I called the front desk and they told me to hold on and hung up. We cannot stay here with this temperature. This was a terrible start to a vacation we hoped to very much enjoy. There is no way I can recommend this hotel to anybody. I will be demanding for a full refund immediately.

I am appalled with the check-in service tonight. It took us an hour to check in and there was no announcement as to why. Finally received our key went up to the room only to find the room 28° and air conditioning non-functioning. I called the front desk and they told me to hold on and hung up. We cannot stay here with this temperature. This was a terrible start to a vacation we hoped to very much enjoy. There is no way I can recommend this hotel to anybody. I will be demanding for a full refund immediately.

8

Mark

21. feb. 2025

·

Overnattede 16 nætter

I'll start with the staff, FREAKIN' AMAZINGLY AMAZING! Superstars were all and special thank you to Rebecca, Edgar & Derrick & of course, my guy Mario! 🌟🌟🌟🌟 Now the hotel itself, convenient, clean and just pleasant to stay at. Restaurants from sushi to vegan just steps away. Of course your burgers, pizza and wings at the hotel or right outside, along with Oxxo & 7eleven👍. Quick walk to americana mall as well, where you can find everything from movue theatre ro groceries. A great location with an amazing staff, its a now brainer if you are looking for a downtown location! 👍👍👍👍👍

I'll start with the staff, FREAKIN' AMAZINGLY AMAZING! Superstars were all and special thank you to Rebecca, Edgar & Derrick & of course, my guy Mario! 🌟🌟🌟🌟 Now the hotel itself, convenient, clean and just pleasant to stay at. Restaurants from sushi to vegan just steps away. Of course your burgers, pizza and wings at the hotel or right outside, along with Oxxo & 7eleven👍. Quick walk to americana mall as well, where you can find everything from movue theatre ro groceries. A great location with an amazing staff, its a now brainer if you are looking for a downtown location! 👍👍👍👍👍

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Lokation

Central beliggenhed i centrum tæt på indkøbscentre, butikker og transport såsom ADO-busser, godt til udflugter og korte ophold. Nogle gæster mente, at det umiddelbare område var mindre attraktivt eller ikke ideelt at gå rundt i om natten.

Relaterede gæsteanmeldelser

8

Aidee

18. aug. 2025

·

Overnattede 3 nætter

Excelente ubicación y buen servicio

Excelente ubicación y buen servicio

10

Jorge Isaac

15. dec. 2022

·

Overnattede 19.340 nætter

Cerca de la plaza América transporte saliendo del hotel muchos lugares para comer casino cerca

Cerca de la plaza América transporte saliendo del hotel muchos lugares para comer casino cerca

4

Nora

13. jun. 2023

·

Overnattede 3 nætter

Ir was a city view room there was no city view it was street under construction with heavy equipment didnt feel safe to walk outside around yhere was nothing to walk too it sure wasnt downtown or even close to hotel zone very disappointed

Ir was a city view room there was no city view it was street under construction with heavy equipment didnt feel safe to walk outside around yhere was nothing to walk too it sure wasnt downtown or even close to hotel zone very disappointed

8

Michael Urban

25. jun. 2025

·

Overnattede 2 nætter

A good place to stay with a nice balance between price and quality Breakfast was OK but not in any way lavish Location was good not too far from the beach and the airport

A good place to stay with a nice balance between price and quality Breakfast was OK but not in any way lavish Location was good not too far from the beach and the airport

8

Michael

31. dec. 2022

·

Overnattede 1 nat

Property is clean and in a good location

Property is clean and in a good location

10

Jorge

23. feb. 2023

·

Overnattede 4 nætter

Great place to stay close to downtown walking distance, public transportation outside a hotel ADO BUS Station to airport 20 minutes walk or less

Great place to stay close to downtown walking distance, public transportation outside a hotel ADO BUS Station to airport 20 minutes walk or less

10

Jane

23. jan. 2023

·

Overnattede 2 nætter

Near shopping and bus station

Near shopping and bus station

10

Thomas

28. jan. 2025

·

Overnattede 7 nætter

Excellent hotel, near many attractions, restaurants, transportation, safe neighborhood.

Excellent hotel, near many attractions, restaurants, transportation, safe neighborhood.

8

Mark

21. feb. 2025

·

Overnattede 16 nætter

I'll start with the staff, FREAKIN' AMAZINGLY AMAZING! Superstars were all and special thank you to Rebecca, Edgar & Derrick & of course, my guy Mario! 🌟🌟🌟🌟 Now the hotel itself, convenient, clean and just pleasant to stay at. Restaurants from sushi to vegan just steps away. Of course your burgers, pizza and wings at the hotel or right outside, along with Oxxo & 7eleven👍. Quick walk to americana mall as well, where you can find everything from movue theatre ro groceries. A great location with an amazing staff, its a now brainer if you are looking for a downtown location! 👍👍👍👍👍

I'll start with the staff, FREAKIN' AMAZINGLY AMAZING! Superstars were all and special thank you to Rebecca, Edgar & Derrick & of course, my guy Mario! 🌟🌟🌟🌟 Now the hotel itself, convenient, clean and just pleasant to stay at. Restaurants from sushi to vegan just steps away. Of course your burgers, pizza and wings at the hotel or right outside, along with Oxxo & 7eleven👍. Quick walk to americana mall as well, where you can find everything from movue theatre ro groceries. A great location with an amazing staff, its a now brainer if you are looking for a downtown location! 👍👍👍👍👍

6

Darlene

11. jun. 2024

·

Overnattede 1 nat

Place looks and smells run down. Nothing like the pictures. The location is ohhhh Kay. I wouldn’t walk around at night.

Place looks and smells run down. Nothing like the pictures. The location is ohhhh Kay. I wouldn’t walk around at night.

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Spisning

Tilbagemeldingerne om morgenmaden er ujævne og spænder fra rigelig og velsmagende til grundlæggende eller uværdig, og den kan slutte tidligt. Oplevelserne i restauranten og roomservice varierer, med rapporter om langsom betjening eller begrænsede muligheder.

Relaterede gæsteanmeldelser

10

Chetan

18. jan. 2023

·

Overnattede 19.374 nætter

Property was very clean and beds were comfortable. Check in was easy and fast.. breakfast was nice with different varieties.. we paid little extra for breakfast but was worth it. Water temperature was warm only on first day, but maintenance was able to raise temperature. Overall very nice stay!!

Property was very clean and beds were comfortable. Check in was easy and fast.. breakfast was nice with different varieties.. we paid little extra for breakfast but was worth it. Water temperature was warm only on first day, but maintenance was able to raise temperature. Overall very nice stay!!

6

Donna

9. dec. 2024

·

Overnattede 5 nætter

This hotel is fine for a night or two. You can walk to restaurants and nearest shopping mall. The breakfast is very basic and room service seems to come from outside the hotel and only worked once - second time no food arrived.

This hotel is fine for a night or two. You can walk to restaurants and nearest shopping mall. The breakfast is very basic and room service seems to come from outside the hotel and only worked once - second time no food arrived.

8

marcelo t

1. aug. 2025

·

Overnattede 3 nætter

Bom hotel para quem for fazer passeios o dia todo. Ficamos nos dias em que tínhamos passeios. Excelente para dormir. Café achei fraco para os padrões brasileiros. Foge do padrão whyndham. Tem 2 opções de compras bem perto. Oxxo e 7eleven na mesma quadra. O hotel é base para saídas dos passeios.

Bom hotel para quem for fazer passeios o dia todo. Ficamos nos dias em que tínhamos passeios. Excelente para dormir. Café achei fraco para os padrões brasileiros. Foge do padrão whyndham. Tem 2 opções de compras bem perto. Oxxo e 7eleven na mesma quadra. O hotel é base para saídas dos passeios.

6

Veronica

23. okt. 2025

·

Overnattede 5 nætter

Todos los días que estuve hospedada encontraba platos sucios en el buffet

Todos los días que estuve hospedada encontraba platos sucios en el buffet

10

miguel

13. aug. 2025

·

Overnattede 1 nat

Magnífica atención Las habitaciones limpias Buen servicio de desayuno

Magnífica atención Las habitaciones limpias Buen servicio de desayuno

4

Mario

19. jul. 2025

·

Overnattede 3 nætter

wc not working. door notworking. For 3 nights. poor breakfast

wc not working. door notworking. For 3 nights. poor breakfast

10

Sugey

21. aug. 2024

·

Overnattede 3 nætter

Muy bueno los desayunos muy rico

Muy bueno los desayunos muy rico

8

Houshang

20. aug. 2024

·

Overnattede 1 nat

The staff are friendly. Hotel is good. The room was clean. The bathroom area need upgrade. The breakfast was great.

The staff are friendly. Hotel is good. The room was clean. The bathroom area need upgrade. The breakfast was great.

10

Christopher

20. maj 2024

·

Overnattede 1 nat

Fabulous.. perfect. Great location . Great breakfast. Friendly staff ! Room clean. We will be back!

Fabulous.. perfect. Great location . Great breakfast. Friendly staff ! Room clean. We will be back!

10

JULIO CESAR

27. okt. 2023

·

Overnattede 5 nætter

Excelente hotel, muy bien ubicado y comunicado, con un desayuno muy completo, cada día cambia la variedad de platillos y con una atención del personal muy buena

Excelente hotel, muy bien ubicado y comunicado, con un desayuno muy completo, cada día cambia la variedad de platillos y con una atención del personal muy buena

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

8

Tobias

24. jan. 2023

·

Overnattede 3 nætter

Sentralt og fint hotell. Nokså rent; kunne vært bedre. Spesielt at når vi har bestilt et hotellrom for 3, at det ikke er mulig å få 3 håndkler. Grei frokost. God service.

Sentralt og fint hotell. Nokså rent; kunne vært bedre. Spesielt at når vi har bestilt et hotellrom for 3, at det ikke er mulig å få 3 håndkler. Grei frokost. God service.

10

Luis

sidste uge

·

Overnattede 3 nætter

Muy bien ubicado y conveniente

Muy bien ubicado y conveniente

4

federico

sidste uge

·

Overnattede 2 nætter

el hotel descuidado, se aprecia sucio y con instalaciones en malas condiciones, el agua no salió caliente, y la información proporcionada en el check in fue incorrecta se ofreció desayuno incluido y al momento de ingresar al restaurante nos avisaron que no se incluía.

el hotel descuidado, se aprecia sucio y con instalaciones en malas condiciones, el agua no salió caliente, y la información proporcionada en el check in fue incorrecta se ofreció desayuno incluido y al momento de ingresar al restaurante nos avisaron que no se incluía.

8

Jesus

for 2 uger siden

·

Overnattede 2 nætter

El aire acondicionado se apagó a las 4 am las dos noches nos e si está programado pero ya no encendió hasta que regrese estaba encendió .

El aire acondicionado se apagó a las 4 am las dos noches nos e si está programado pero ya no encendió hasta que regrese estaba encendió .

8

GERALDO

for 3 uger siden

·

Overnattede 1 nat

Quarto limpo. Bom café da manhã

Quarto limpo. Bom café da manhã

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