Las Gacelas

Great place and really helpful staff. Good pool and gym.

Bon rapport qualité prix. Basse saison avec une réception fermée le plus souvent. Fermeture du fitness, certainement parce que la reception était fermée.

This hotel was much better than the reviews I'd seen online - it looks like they've really cleaned up their act, literally. For a budget stay we would recommend it. The main selling point is the location. You are a 1 min walk from 2 supermarkets providing a wide array of food, souvenirs, etc. Also across the street is a "fun pub" - great if you are sports fan, or from UK/ Ireland with games until 2am. The apartment itself has a lovely balcony and sunloungers which were quiet, the pool is cold saltwater but we found this quite refreshing. The complex itself is quiet, even with "noise" from the street you can get a good nights sleep. Great for couples. We were pleasantly surprised to receive housekeeping and wifi, however the wifi was intermittent so we mostly just relied on EU data packages. Housekeeping was hit or miss with some days they didn't turn up, other days turned up at 9am, and some days didn't clean parts of the rooms. The room comes with no hand soap. By far the worst part of the stay was the check in experience. We were late arriving at around 8pm due to flight delay. From when we initially checked in the gate (about 8 foot tall) was left wide open. This didn't happen again throughout the stay but was a bit unnerving. Nobody on check in desk and no instructions given, phone numbers listed on desk had no response on the first few calls. It would have been useful to receive check in instructions in case of late check in. The safe in the room also did not work.

The hotel staff and facilities were great, the room was comfortable, everything you need along with a great shower, there is no aircon but with the balcony doors left open, there is a nice breeze. The only thing that was a little bit annoying was that you could only use the gym during certain hours in the day that weren't that convenient to me.

Great choice of self catering accomodation. Close to the Yumbo and other amenities. Well equipped apartments. Very clean . Friendly and helpful staff.

The hotel was closed to all amenities and not too far from the beach. The pool was lovely. The room was spacious. The only negatives are the noise from the road outside and also there was snot smeared on the walls

When I first checked in, I had to quickly request a new room as the main door to the room wouldn't close. The next room I got, the shower was broken and the shower head wouldn't attach to the wall. The pool was nice to swim in during the day and the rooms otherwise were OK but as someone who's been to Gran Canaria many times before, I won't be staying here again.

La estancia fue buena aunque elegimos este alojamiento que tenía parking incluido porque alquilamos un coche para toda la estancia y no dispone de parking. Una estafa! Ya que tuvimos que dejar el coche en parkings de pago cuando viene claramente especificado que el parking esta incluido.

Friendly staff. Accessible, quiet pool. Right next to the Yumbo centre and close to all amenities.

La ubicacion esta muy bien. La cocina reciente renovada tambien. Ahora, en el 2022, lo veo absolutamente inacceptable que un hotel no tenga aire acondiconado. Despues de haberme enterado que no habia aire al entrar en la habitacion, yo mire la pagina de expedia y efectivamente no esta incluido aire acondicionado en la lista de amenidades del hotel. Pero estaria absolutamente necesario que este indicado en letras grandes que NO hay aire en el hotel, porque lo consideramos como una caracateristica estandar que cualquier habitacion debe de tener, como una cama, por ejemplo. Debo de decir que los empleados eran muy corteses cuando se los mencione, pero ni tenian disponible un ventilador. Un otro asunto es que la piscina faltaba de limpieza y que las almohadas eran muy sucias.

Behöver rustas rejält. I köket var det mesta i dåligt skick, som lådor, dörrar, kylskåp.Lagat med tejp i badrum. Mycket kryp av olika slag i köket. Slog ihjäl ett tiotal varje dag. Möjligtvis beroende på att vi bodde direkt över restaurangens kök. Kryp bara i köksdelen.

You'll get what you paid for this property. Staff are friendly, cleanliness is spot on, and great location the only downside is the wifi was very bad if you looking to connect and update your work emails and stuff.

This hotel was much better than the reviews I'd seen online - it looks like they've really cleaned up their act, literally. For a budget stay we would recommend it. The main selling point is the location. You are a 1 min walk from 2 supermarkets providing a wide array of food, souvenirs, etc. Also across the street is a "fun pub" - great if you are sports fan, or from UK/ Ireland with games until 2am. The apartment itself has a lovely balcony and sunloungers which were quiet, the pool is cold saltwater but we found this quite refreshing. The complex itself is quiet, even with "noise" from the street you can get a good nights sleep. Great for couples. We were pleasantly surprised to receive housekeeping and wifi, however the wifi was intermittent so we mostly just relied on EU data packages. Housekeeping was hit or miss with some days they didn't turn up, other days turned up at 9am, and some days didn't clean parts of the rooms. The room comes with no hand soap. By far the worst part of the stay was the check in experience. We were late arriving at around 8pm due to flight delay. From when we initially checked in the gate (about 8 foot tall) was left wide open. This didn't happen again throughout the stay but was a bit unnerving. Nobody on check in desk and no instructions given, phone numbers listed on desk had no response on the first few calls. It would have been useful to receive check in instructions in case of late check in. The safe in the room also did not work.

Alles da was man braucht ! Sehr sauber aber Einrichtung schon etwas älter. Bett war sehr gut ! Sehr nettes Personal ! Strand, Ausgehen und Einkaufen gut zu Fuß erreichbar !

Great choice of self catering accomodation. Close to the Yumbo and other amenities. Well equipped apartments. Very clean . Friendly and helpful staff.

The hotel was closed to all amenities and not too far from the beach. The pool was lovely. The room was spacious. The only negatives are the noise from the road outside and also there was snot smeared on the walls

Erster Tag: Zustand des Zimmer Tür sah, als ob jemand versuchte hatte - einzubrechen. Zimmer wurde getauscht. Haupteingang zum Hotelgelände Schloss kaputt. 4 Gäste standen gegen 2 Uhr morgens - vom Hotel ausgeschlossen. Balkon Schiebetür quietscht sehr laut beim Schließen. Loch in der Decke in der Küche. Fließen und an der Deck in der Dusche mit Flecken - Schmutz. Leider ist man als Gast zu beschäftigt mit den Problemen mit dem Hotel um einen entspannten Urlaub zu genießen. Beschwerde wurde bei Expedia gemeldet - Expedia Mitarbeiter versprach, er meldet sich innerhalb **48 Stunden**. Es gab keine Rückmeldung seitens Expedia.

Spacious clean well equipped room, excellent location

Clean and well equipped and a great location, helpful staff

Me ha sorprendido, lo recomiendo. El apartamento muy limpio, a parte te lo limpian todos los días. Con todas las necesidades cubiertas. Muy amplio y luminoso. El personal súper amable y atento, sobre todo las camareras de piso, un encanto todas. Yo si volvieras a las palmas volvería allí. Y por último, el precio por lo que ofrece esta súper bien.

You'll get what you paid for this property. Staff are friendly, cleanliness is spot on, and great location the only downside is the wifi was very bad if you looking to connect and update your work emails and stuff.

This hotel was much better than the reviews I'd seen online - it looks like they've really cleaned up their act, literally. For a budget stay we would recommend it. The main selling point is the location. You are a 1 min walk from 2 supermarkets providing a wide array of food, souvenirs, etc. Also across the street is a "fun pub" - great if you are sports fan, or from UK/ Ireland with games until 2am. The apartment itself has a lovely balcony and sunloungers which were quiet, the pool is cold saltwater but we found this quite refreshing. The complex itself is quiet, even with "noise" from the street you can get a good nights sleep. Great for couples. We were pleasantly surprised to receive housekeeping and wifi, however the wifi was intermittent so we mostly just relied on EU data packages. Housekeeping was hit or miss with some days they didn't turn up, other days turned up at 9am, and some days didn't clean parts of the rooms. The room comes with no hand soap. By far the worst part of the stay was the check in experience. We were late arriving at around 8pm due to flight delay. From when we initially checked in the gate (about 8 foot tall) was left wide open. This didn't happen again throughout the stay but was a bit unnerving. Nobody on check in desk and no instructions given, phone numbers listed on desk had no response on the first few calls. It would have been useful to receive check in instructions in case of late check in. The safe in the room also did not work.

Alles da was man braucht ! Sehr sauber aber Einrichtung schon etwas älter. Bett war sehr gut ! Sehr nettes Personal ! Strand, Ausgehen und Einkaufen gut zu Fuß erreichbar !

Bodde i 2 etg.mye støy fra trafikk og veldig lytt i leiligheter.

The hotel was closed to all amenities and not too far from the beach. The pool was lovely. The room was spacious. The only negatives are the noise from the road outside and also there was snot smeared on the walls

La localisation à proximité de Yumbo est idéale pour sortir le soir et rentrer sans taxi. L’appartement comporte 2 pièces et un balcon : la chambre est spacieuse avec des placards, le séjour dispose d’une petite cuisine et d’une table haute. Par contre les équipements sont assez vétustes (carreaux cassés dans la douche, vaisselle…). L’isolation phonique n’est pas bonne, on entend les véhicules de la rue.

Nice room but no air conditioner, perfect location.

Great budget option if you don't want to spend lots of money. All very minimal, basic and a bit old. However, it's still good value for money.

La ubicacion esta muy bien. La cocina reciente renovada tambien. Ahora, en el 2022, lo veo absolutamente inacceptable que un hotel no tenga aire acondiconado. Despues de haberme enterado que no habia aire al entrar en la habitacion, yo mire la pagina de expedia y efectivamente no esta incluido aire acondicionado en la lista de amenidades del hotel. Pero estaria absolutamente necesario que este indicado en letras grandes que NO hay aire en el hotel, porque lo consideramos como una caracateristica estandar que cualquier habitacion debe de tener, como una cama, por ejemplo. Debo de decir que los empleados eran muy corteses cuando se los mencione, pero ni tenian disponible un ventilador. Un otro asunto es que la piscina faltaba de limpieza y que las almohadas eran muy sucias.

Reception öppen när den känner för det. Städning varje dag men slitna rum utan AC. Perfekt läge men rekommenderar ej en längre vistelse här.

ive been coming here for many years but unfortunately my last stay will probably be my last. i arrived late afternoon and couldn't get into the front gate which is now closed all day.Another resident finally let me in but i still couldn't get my key as there is no one on the desk. my phone was having problems so call were difficult to make and i finally got my key from the keybox 90 minutes after arriving. After travelling all day it is the last thing you need so i will now go elsewhere.

Excellent location, wonderful staff on reception and the cleaning staff, they all work so hard and are so friendly and warm. Excellent value for money. Yes it is basic but a lot better than a lot of basic apartment accommodation in Playa del Ingles.

This hotel was much better than the reviews I'd seen online - it looks like they've really cleaned up their act, literally. For a budget stay we would recommend it. The main selling point is the location. You are a 1 min walk from 2 supermarkets providing a wide array of food, souvenirs, etc. Also across the street is a "fun pub" - great if you are sports fan, or from UK/ Ireland with games until 2am. The apartment itself has a lovely balcony and sunloungers which were quiet, the pool is cold saltwater but we found this quite refreshing. The complex itself is quiet, even with "noise" from the street you can get a good nights sleep. Great for couples. We were pleasantly surprised to receive housekeeping and wifi, however the wifi was intermittent so we mostly just relied on EU data packages. Housekeeping was hit or miss with some days they didn't turn up, other days turned up at 9am, and some days didn't clean parts of the rooms. The room comes with no hand soap. By far the worst part of the stay was the check in experience. We were late arriving at around 8pm due to flight delay. From when we initially checked in the gate (about 8 foot tall) was left wide open. This didn't happen again throughout the stay but was a bit unnerving. Nobody on check in desk and no instructions given, phone numbers listed on desk had no response on the first few calls. It would have been useful to receive check in instructions in case of late check in. The safe in the room also did not work.

Bra sted , store altaner, å rom. Minus var att når vi kom var resipisjon stenkt, var stenkt mandag å onsdag. Å det vist ikkje vi. Men var oppslag om å ringe et telefonnr, å alt ordnet seg. Vil anbefale stedet.

Good location and clean / tidy facilities. Checking in isn’t so easy after 7pm and not clear as no staff there at this time

Très bon séjour. Une mention particulière à l'équipe de réception. Très bon accueil. Les femmes de ménage Très sympa. Bien localisé

Great location , no reception staff two days a week and none after 6pm . You’re given a key for the main gate ( which is kept locked after 10pm ) unfortunately it’s a faulty lock and took ages to try and get in at times , noticed staff and they already knew about it , said nothing could be done .

Friendly staff. Accessible, quiet pool. Right next to the Yumbo centre and close to all amenities.

Great Stay. Central to to everything! Not a regular receptionist available.

No me gustó el servicio recibido ya que no habia nadie en recepción a la entrada y tuve problemas con el wifi y no fue solucionado. Mi sensación era que la recepcionista no tenía ganas de trabajar.

Excellent location, wonderful staff on reception and the cleaning staff, they all work so hard and are so friendly and warm. Excellent value for money. Yes it is basic but a lot better than a lot of basic apartment accommodation in Playa del Ingles.

Very close to bus and taxi stops, not long to the beach, supermarket just across the street.

Alles da was man braucht ! Sehr sauber aber Einrichtung schon etwas älter. Bett war sehr gut ! Sehr nettes Personal ! Strand, Ausgehen und Einkaufen gut zu Fuß erreichbar !

Excelente ubicación, cómodo y agradable

Die Nähe zum Yumbo war für mich ausschlaggebend

Friendly staff. Accessible, quiet pool. Right next to the Yumbo centre and close to all amenities.

L'hôtel est très bien localisé aussi pour aller à la plage ou au Yumbo. Le bus aéroport-maspalomas dessert un arrêt à 150 m de l'hôtel et ne coûte que 3.50€. Le personnel est très accueillant

Always a brilliant place to stay very close to the yumbo centre

Great Stay. Central to to everything! Not a regular receptionist available.

Bien situé et proche du Yumbo, commerces à proximité, chambre donnant sur l'arrière. Seul inconvénient situé sur une rue très passante.