Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is offered for a fee. It is served on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:30 AM to 10:30 AM. The cost is approximately EUR 12.90 for adults and EUR 8 for children.

Does the property allow pets?

Yes, pets are allowed in specific rooms only, with a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM to 9:00 PM, and check-out is until 11:30 AM. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance for arrangements.

What accessibility features does the property offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about accessible rooms and bathrooms are not mentioned.

What is the location of the property in relation to key landmarks?

The property is located on the riverwalk, just a 3-minute walk from Château de Cognac and 6 minutes by foot from Cognac Public Garden. It is also 0.4 mi from Hennessy Cognac Company and 0.5 mi from the Museum of Art History.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available from June to September. Pool access is from 9:00 AM to 8:00 PM.

What are the policies for guests staying with children?

Children are allowed at the property. Specific details regarding age restrictions for free stays are not provided.

Hôtel Quai des Pontis

What guests think

At Hôtel Quai des Pontis, guests highlight the tranquil riverside park setting within easy walking distance of Cognac’s center, friendly multilingual staff, comfortable and often unique lodgings like lodges and roulottes, and generally enjoyable, well-rated breakfasts.

The grounds, secure parking and pool are appreciated, though one reviewer found the pool smaller than photos and another noted it was cold out of season. Rooms are widely described as spacious and comfortable, with terraces or balconies in some units, but a few mention dated fittings, small bathrooms or creaky floors. Cleanliness is usually solid, yet isolated reports cite bathroom drainage, a lingering smoke odour, and even a bedbug incident; one guest also arrived to find the hotel closed for a period despite a confirmed booking. Expect a peaceful, well-located stay with characterful accommodations and generally reliable standards.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the green riverside grounds, secure gated parking, and the pool. Some note the pool felt smaller than photos or chilly depending on season.

Related guest reviews

10

Yann

Aug 17, 2024

·

Stayed 1 night

Très bon accueil, lodge spacieux avec 2 belles chambres, grande terrasse en bois. Seule la salle de bain mériterait une meilleure finition. Hôtel très agréable avec de beaux et grands espaces verts. Parking fermé et surveillé. Petit déjeuner généreux dans une grande véranda. Ce fut une très belle étape pour nous.

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $102	3
4 $95	5 $219	6	7 $125	8 $111	9	10
11 $92	12 $116	13	14 $114	15 $115	16 $100	17
18 $97	19 $108	20 $114	21 $108	22 $110	23 $96	24
25 $94	26 $108	27 $115	28 $110	29 $112	30 $99	31

Su	Mo	Tu	We	Th	Fr	Sa
1 $99	2 $110	3 $110	4 $110	5 $112	6 $96	7 $107
8 $99	9 $109	10 $113	11 $112	12 $110	13 $109	14
15	16	17	18	19	20	21
22	23 $109	24 $112	25 $114	26 $119	27 $99	28 $108
29 $100	30 $113

About this property

Location

Room options

Chambre Duplex

Suite, Terrace, Garden View

Quadruple Suite Garden View

Apartment (Quadruple Lodge Garden View)

Junior Suite

Comfort Twin Room, Garden View

Cabin (For 4)

Room River View

Double Room with Private Terrace

Room (Quadruple Room Garden View)

Superior Room

Double Room, Garden View

Comfort Cabin

Family Room, River View

Guest reviews of Hôtel Quai des Pontis

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hôtel Quai des Pontis

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