Name: Château Belmont Tours by The Crest Collection
Address: 57 Rue Groison, Tours, France, Tours, Indre-et-Loire, FR
Price range: US$120–US$228 per night
Rating: 8.65

What guests think

Across recent reviews, travellers describe Château Belmont Tours by The Crest Collection as a quiet property with spacious, comfortable rooms, friendly staff, and attractive grounds, while opinions diverge on dining and spa experiences, with praise mixed with frustrations.

The location is tranquil within gardens, about a 20-25 minute walk or short tram ride to central Tours, and generally convenient for drivers with on-site parking. Cleanliness is widely praised, though a few remarks cite stained carpets, dust or maintenance lapses. Overall, expect a comfortable, quiet base with helpful staff, noting that service speed and coordination can fluctuate.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Wellness facilities include an indoor pool, sauna/hammam and a basic gym; many guests enjoyed them, but there are recurring reports of sauna/hammam outages and a crowded or simple spa. Parking is generally easy and secure, though some found it limited or awkward; bar access can be inconvenient.

Related guest reviews

10

Andrew

13 Nov 2025

·

Stayed 1 night

Easy safe parking room was spotless very comfortable bed excellent hotel

4

Benjamin

4 Dec 2025

·

Stayed 2 nights

Manque télécommande volet et télé, sauna non fonctionnelle, petit déjeuner bien en dessous des standards pour ce prix et non complet (manque de beaucoup de produit). Très déçu pour le prix payé. Grand nombre d’hôtel font bien mieux pour moins cher. Sans la salle de fitness qui n’en n’ai pas une.

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8

Karen

12 Jun 2025

·

Stayed 2 nights

Easy, secure parking. Naomi the receptionist was extremely welcoming and informative. Room was clean on arrival but we had to ask for more coffee pods. Towels were not changed during our 2 night stay, for eco purposes we were ok with that but if you are fussy about fresh towels daily you’ll probably have to ask. All restaurant staff were lovely, food was good but the menu does not change. Spa area very basic so a bit annoying that after a swim/sauna there are no showers so you have to walk back to your room in a wet swimsuit. However plus points are that it’s very dog friendly, lovely grounds and about a 25 minute walk into the old town.

10

Neil

5 Sept 2025

·

Stayed 1 night

Absolutely superb accommodation, great quality rooms, secure parking, leisure facilities plus space outside.Only a 20 minute walk into the town centre.

10

Lucie

24 Dec 2025

·

Stayed 1 night

Dommage que le sauna soit hors service

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8

Hélène

4 Jun 2025

·

Stayed 1 night

Séjour d'une nuit au "château". C'est plutôt une résidence avec des chambres. Après le domaine est agréable et calme. Le seul bémol est que la piscine qui est à disposition n'est pas chauffée, elle était donc trop froide pour en profiter.

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10

Bertocchi

9 Aug 2024

·

Stayed 1 night

Le service de restauration laisse a désirer. Le chef de salle ne dirige pas son équipe de salle qui est dans l'ensemble jeune et avec peu d'expérience. De nombreuses tables non débarrassées, des morceaux de verre brisés au sol au pied de deux tables et un temps de service très long (un peu moins d'une heure entre la prise de commande et la dépose des entrées). De surcroît, le hammam et le sauna sont tombés en panne le dimanche.

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8

Caroline

19 Sept 2025

·

Stayed 3 nights

The hotel is in a beautiful setting and within 20 minutes' walk to the city of Tours. The bedroom was lovely, very clean and the bed extremely comfortable. We had constant problems with the TV and despite the staff looking at it three times it still didn't switch on consistently. The pool area was OK, although the sauna was not working during our stay and there weren't any spa treatments advertised - we didnt actually have time to have a massage etc so it wasn't a huge problem but the desk in the wellness area was never manned to even ask for details. It was awkward getting a drink from the bar in the evening if you weren't dining. The bar was difficult to access as it's in one of the rooms used for the restaurant and the cheese trolley was placed in the way. There were plenty of lovely places to sit in the lounge, sunroom or outside but it was definitely aimed more at diners rather than having a drink or two during the evening. The breakfasts were good quality with a large range of cooked and continental food available.

10

Richard

28 Aug 2025

·

Stayed 1 night

Staff were always helpful, rooms were very clean and facilites great. Everyone enjoyed the facilities including the gym, steam room and swimming pool.

8

Ann

16 May 2023

·

Stayed 4 nights

All was good except for the parking. AWFUL

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and public areas are frequently described as very clean or spotless. A few reviews note stained carpets, dust, or cleanliness issues in the spa and outdoor tables.

Related guest reviews

6

karnit

18 Aug 2025

·

Stayed 1 night

**"The name 'chateau' is misleading – this is just a hotel. Even the 'chateau' rooms are not of a high standard and lack any special atmosphere. During our trip, we stayed in several real chateau’s, and this one does not meet the standards. The spa was crowded and not clean. The only good thing was the hotel’s restaurant."**

10

Andrew

13 Nov 2025

·

Stayed 1 night

Easy safe parking room was spotless very comfortable bed excellent hotel

10

Michala

15 Mar 2025

·

Stayed 1 night

Very clean in all areas and excellent food in the restaurant which we thought was extremely good value for the quality. The bed was very very comfortable and black out blinds were much appreciated.

6

Adrien

12 Jul 2025

·

Stayed 1 night

Pas à la hauteur d’un château 4 étoiles. Une vue de la chambre collée à l’Ehpad alors qu’il s’agissait d’une occasion spéciale… Poussière partout Bouteille d’eau vide laissée sur un meuble Piscine très petite et extérieur aménagé avec des chaises en plastique. Je m’attendais à une ambiance SPA/bien-être comme annoncé, on a eu des dizaines d’enfants qui hurlait ça ne colle pas… il faudrait prévoir un espace dédié pour eux Bref pas à la hauteur

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10

Maya

9 Sept 2025

·

Stayed 1 night

Franchement rien à dire l’accueil super , très chaleureux à l’écoute nous nous sommes senti à l’aise . La chambre super propre coconing magnifique.

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10

Maurice

15 Jul 2025

·

Stayed 1 night

Spreken goed Engels bij de receptie. Prachtige kamers. Heel schoon. Rustige omgeving. Op loop afstand van de tram. Binnen enkele minuten in het centrum. Tours ook een hele schone stad

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8

Niels

9 Sept 2024

·

Stayed 2 nights

Zimmer im Château war okay. Dusche und Bett gut. Nur der Teppich im Zimmer sollte mal ersetzt werden, der war voller Flecken. Es ist etwa 3 km zum Zentrum, was aber für uns als Wanderer nicht schlimm war. Parken war gratis und es gab viele Plätze. Das Château sieht von außen schön aus, aber es ist eingebaut zwischen neueren, nicht so schönen Gebäuden.

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10

Patrice

5 Dec 2025

·

Stayed 1 night

Chambre spacieuse et lumineuse de grande propreté

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10

Natha

19 Feb 2026

·

Stayed 1 night

La chambre était impeccable

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10

Laurent

4 Nov 2025

·

Stayed 2 nights

Service excellent, Chambre propre et bien équipées. SPA ok (attention aux heures de pointes)

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Rooms

Rooms are generally spacious and comfortable, with some suites particularly large and features like blackout blinds or kitchenettes in certain units. Downsides include occasional small or awkward bathrooms, twin beds joined instead of true kings, dated soundproofing, or sizes not matching expectations.

Related guest reviews

4

Georges

25 Apr 2025

·

Stayed 1 night

Décevant et vieillot pour un 4 étoiles Insonorisation inexistante. Moquette tachée et vielle literie fatiguée

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10

Denis BOUDOT

7 Feb 2026

·

Stayed 1 night

Chambre très spacieuse et confortable, très bonne literie, personnel sympathique

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10

Michala

15 Mar 2025

·

Stayed 1 night

Very clean in all areas and excellent food in the restaurant which we thought was extremely good value for the quality. The bed was very very comfortable and black out blinds were much appreciated.

10

Carys

31 Jul 2025

·

Stayed 3 nights

Beautiful hotel tucked away in a quiet neighbourhood. We caught the tram downtown and were able to explore Tours quite easily. We had a suite that was so roomy along with a huge bathroom. We used the spa everyday to swim and relax. It was very clean and quiet. The gardens were so well kept and beautiful!

10

Rebecca

11 Aug 2024

·

Stayed 1 night

Lovely stay, travelling with family for a one night stop over. A great hotel with helpful and friendly staff. Great facilities and in a good location.

10

baudewijn MR

1 Jun 2025

·

Stayed 1 night

Mooi hotel in fantastische tuin met hoogstaande en vriendelijke service. Ook goede parkeer mogelijkheid. Enige minpuntje is dat de superior kamers wel heel klein zijn.

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6

Gary

4 Nov 2025

·

Stayed 2 nights

More of a boutique hotel in lieu of a chateau. Not walkable to town. Walkable to the tram that will take you to town. Not king bed. Two singles pushed together. Not 517 sq ft. 250 sq ft at best. Breakfast is basic. 2 onsite restaurants closed between 2 and 7. A bit disappointed to be honest.

4

AMARD

24 Nov 2025

·

Stayed 1 night

Belle Chambre mais salle de bain trop petite, robinetterie inadaptee

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10

Arslan

11 Nov 2025

·

Stayed 2 nights

La chambre était spacieuse, literie confortable, salle de bain avec de bons produits (occitanie), personnel agréable, check in out rapide.

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10

Jacob V

14 Jul 2025

·

Stayed 1 night

Beautiful place in calm surroundings very close to the center of Tours. My room was huge and the bathroom equally so. The food in the restaurant was also amazing.

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Service

Staff are frequently described as warm, welcoming and helpful. However, several guests reported slow or chaotic restaurant/bar service, occasional front desk missteps, and in rare cases booking or housekeeping issues.

Related guest reviews

10

Lisa

4 Sept 2025

·

Stayed 1 night

Great stay friendly staff

10

Gary

3 Sept 2025

·

Stayed 1 night

The staff were incredible at Chateau Belmont and we had a fantastic stay.

2

Imad

2 Feb 2026

·

Stayed 1 night

Très déçu, nous avons réservé et payé et le matin même, l'hôtel nous annonce que l'hôtel est soi disant complet.... Sans solution d'hébergement nous avons du rentrer chez nous. Très très déçu

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8

Lisa

21 May 2025

·

Stayed 1 night

Le positif : L’hôtel est très beau, les chambres sont super spacieuses et l’accueil était vraiment au top. Super bon rapport qualité prix. Restaurant super bon, et accessible niveau tarif. Petit déjeuner très complet. Et personnel très sympathique à l’accueil du pdj. Parking disponible et pratique Super cadre très paisible et joliment entretenu. Le négatif : Nous avions laissé notre chien dans la chambre le temps du petit déjeuner, pendant ce temps malheureusement la femme de chambre est entrée dans la chambre (alors que nous n’avions pas encore fait notre checkout) ce qui a permis à mon chien de partir en courant. Ils nous ont finalement appelé pendant le petit déjeuner pour qu’on puisse le rechercher avec eux. Résultat un chien en panique, des maîtres aussi, à part la femme de chambre qui s’est excusé plein de fois, personne ne l’a fait, et aucun geste d’excuse n’a été fait. C’est dommage, le client après une situation comme ça ne devrait même pas avoir à le réclamer. Je recommande quand même l’hôtel et y ai mis une bonne note car le reste du temps l’hôtel était super. Et je ne souhaite pas en baisser la note. PS: Aussi, attention au responsable de salle au restaurant, quand vous parlez à votre serveuse en disant « avec le chien c’est dehors » quand elle nous propose de s’installer dedans ou dehors, on vous entend ;)

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10

Maya

9 Sept 2025

·

Stayed 1 night

Franchement rien à dire l’accueil super , très chaleureux à l’écoute nous nous sommes senti à l’aise . La chambre super propre coconing magnifique.

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6

MICHELLE

24 Aug 2025

·

Stayed 4 nights

We did not get what we expected - one front desk gentleman seemed annoyed with us, the first night we opted to eat dinner at the hotel - it was not good-some other guests shared the same opinion. the next morning for breakfast the eggs were severely undercooked and they looked like “soup”. The buffet was sub par. Clearly not enough staff in dining rooms to keep up with the amount of guests eating there - I thought we were ending our month long trip with a resort- we did not feel we were in a resort which was also a shared facility for a senior retirement home and assisted living. we have nothing against that but was very surprised to see- overall we won’t be returning - they need to do something about their food and add more staff- they were overwhelmed at dinner and breakfast.

2

Richard

19 Aug 2022

·

Stayed 1 night

Terrible overnight experience with my family. Arrived after travelling all day to find there restaurant was fully booked! Too tired we ordered room service which took over an hour to come and when it my children food was cold and had no cutlery. Our food looked like left overs. The bar service was very slow. Such a shame as it’s looks a very nice hotel just didn’t have enough staff maybe???

6

Ana

26 Jul 2025

·

Stayed 1 night

Great property in a built up area but peaceful. Lacking attention to detail on upkeep and maintence and looks like it’s seen better days. To be honest, it seems there’s a staff challenge, service is chaotic, dinner was average at best wanting to deliver far more, service at dinner was mayhem! Gardens look unloved, outside areas need a good bit of attention, room was great. Value for money for a quick night stop but could deliver so so much more.

10

Jaime

25 Aug 2025

·

Stayed 1 night

What a wonderful way to end our holiday, a real treat and staff couldn't be more helpful. Fabulous!

10

Claire

18 Aug 2025

·

Stayed 1 night

Beautiful property - amazing service from all the staff. Treated as if you are a person not a number. The restaurant is outstanding with the most delicious and creative dishes with food you will not forget - creating memories.

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Location

Set in quiet, leafy grounds, the hotel is about a 20-25 minute walk or short tram ride from central Tours. It suits travellers with cars especially well, though some find it not easily walkable to the old town.

Related guest reviews

8

Carl

11 Sept 2025

·

Stayed 1 night

Really nice place to stay. A little walk to the centre but lovely and quiet area.

10

Patrice

27 Oct 2024

·

Stayed 1 night

Hôtel situé dans un grand parc au calme et à quelques minutes du tramway. Chambre fonctionnelle et lit très confortable.

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10

Richard

11 Sept 2025

·

Stayed 2 nights

Great hotel and loved the setting. Only think we heard at night was the Owl! Short walk / tram into the centre.

10

Neil

5 Sept 2025

·

Stayed 1 night

Absolutely superb accommodation, great quality rooms, secure parking, leisure facilities plus space outside.Only a 20 minute walk into the town centre.

10

Maxim

27 Oct 2025

·

Stayed 4 nights

The hotel is absolutely fantastic - location is perfect (for those travelling by car though), hidden from any roads, closed territory, beautiful chateau and the new building, very nice rooms, super comfortable. Breakfast is average, big deal is the egg station (possibility to order eggs in different shapes) - otherwise it would have been as average (if not bad) as everywhere in France. What was absolutely not understandable for me are the overall skills of the personnel (waiters mostly - the impression was, that all of them were hired yesterday - terrible service at dinner, just terrible. However, would like to say special thanks to the woman serving at breakfast (from Ukraine), sorry don't know the name - great service and attitude, like it should be. But overall, the hotel is great.

10

Rebecca

11 Aug 2024

·

Stayed 1 night

Lovely stay, travelling with family for a one night stop over. A great hotel with helpful and friendly staff. Great facilities and in a good location.

10

Peter

6 Jun 2024

·

Stayed 4 nights

Lovely stay, very peaceful about 25 minutes walk from the Old Town. Restaurant was excellent, gardens beautiful. Our room, in the modern annexe was spacious and very pleasant.

6

Gary

4 Nov 2025

·

Stayed 2 nights

More of a boutique hotel in lieu of a chateau. Not walkable to town. Walkable to the tram that will take you to town. Not king bed. Two singles pushed together. Not 517 sq ft. 250 sq ft at best. Breakfast is basic. 2 onsite restaurants closed between 2 and 7. A bit disappointed to be honest.

10

Maurice

15 Jul 2025

·

Stayed 1 night

Spreken goed Engels bij de receptie. Prachtige kamers. Heel schoon. Rustige omgeving. Op loop afstand van de tram. Binnen enkele minuten in het centrum. Tours ook een hele schone stad

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8

Bokyung

19 Nov 2024

·

Stayed 1 night

Comfortable et agréable séjour Avec voiture obligatoire si non très loin de la gare

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Dining

Food quality receives both high praise and criticism: many enjoyed excellent dinners, while others found dishes bland or average. Breakfast ranges from generous to basic or overpriced, and service can be slow; the bar and room service also draw occasional complaints.

Related guest reviews

10

Eduardo

4 Jul 2025

·

Stayed 2 nights

Beautiful property!

10

laurie

12 Jul 2024

·

Stayed 1 night

Excellent facilities. Was disappointed we could not get dinner reservations for our one night stay but we were able to get room service...not as nice though.

6

Gary

4 Nov 2025

·

Stayed 2 nights

More of a boutique hotel in lieu of a chateau. Not walkable to town. Walkable to the tram that will take you to town. Not king bed. Two singles pushed together. Not 517 sq ft. 250 sq ft at best. Breakfast is basic. 2 onsite restaurants closed between 2 and 7. A bit disappointed to be honest.

10

celine

13 Aug 2025

·

Stayed 2 nights

Tres bon sejour. Le cadre est magnifique. Ma piscine chauffee tres agréable. Le personnel est tres attentif et disponible. La restauration : petit déjeuner et diner sont excellents.

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6

Julien

5 Sept 2025

·

Stayed 1 night

Très moyen. Petit déjeuner à 26 euros pourquoi pas mais Pas de grille pain pas de fruits pressés pas d’œufs mis à part des œuf brouillés qui n’en sont pas ( cuits à l’extrême ) Très peu de choix. On demande à prendre un apéritif dehors le jour de l’arrivée, personne ne vient prendre la commande. Je vais donc au bar pour commander un gin tonic à 15 euros. On me l’amène et me le pose sur un table très sale sans mettre un coup de lavette. Bref très moyen. Les chambres sont propres et fonctionnelles avec des lit de 140. Rien d’extraordinaire.

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6

MICHELLE

24 Aug 2025

·

Stayed 4 nights

We did not get what we expected - one front desk gentleman seemed annoyed with us, the first night we opted to eat dinner at the hotel - it was not good-some other guests shared the same opinion. the next morning for breakfast the eggs were severely undercooked and they looked like “soup”. The buffet was sub par. Clearly not enough staff in dining rooms to keep up with the amount of guests eating there - I thought we were ending our month long trip with a resort- we did not feel we were in a resort which was also a shared facility for a senior retirement home and assisted living. we have nothing against that but was very surprised to see- overall we won’t be returning - they need to do something about their food and add more staff- they were overwhelmed at dinner and breakfast.

8

Lars

2 Feb 2026

·

Stayed 1 night

Hårfönen fungerade tyvärr ej på rummet. Trevlig personal, sköna sängar och god mat på restaurangen. Lugnt område.

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10

Jacob V

14 Jul 2025

·

Stayed 1 night

Beautiful place in calm surroundings very close to the center of Tours. My room was huge and the bathroom equally so. The food in the restaurant was also amazing.

2

Richard

19 Aug 2022

·

Stayed 1 night

Terrible overnight experience with my family. Arrived after travelling all day to find there restaurant was fully booked! Too tired we ordered room service which took over an hour to come and when it my children food was cold and had no cutlery. Our food looked like left overs. The bar service was very slow. Such a shame as it’s looks a very nice hotel just didn’t have enough staff maybe???

10

Claire

18 Aug 2025

·

Stayed 1 night

Beautiful property - amazing service from all the staff. Treated as if you are a person not a number. The restaurant is outstanding with the most delicious and creative dishes with food you will not forget - creating memories.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$119
February	US$121
March	US$128
April	US$139
May	US$161
June	US$179
July	US$167
August	US$157
September	US$162
October	US$157
November	US$127
December	US$132

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8 $227	9 $208	10 $124	11 $168	12 $208
13 $125	14 $166	15 $205	16 $220	17 $162	18 $177	19
20	21 $143	22 $155	23	24	25 $187	26 $208
27 $120	28 $145	29 $158	30 $157

Su	Mo	Tu	We	Th	Fr	Sa
				1 $145	2 $137	3 $228
4 $128	5 $187	6 $193	7	8 $193	9 $178	10
11 $127	12 $137	13 $159	14 $152	15 $154	16 $145	17 $158
18 $127	19 $127	20 $137	21 $127	22 $152	23 $137	24 $152
25 $127	26 $127	27 $139	28 $134	29 $173	30 $163	31 $145

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Monthly average prices

About this property

Location

Guest reviews

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Who stays here?

What guests think

Property policies

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FAQs about Château Belmont Tours by The Crest Collection

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