Akan Yuku no Sato Tsuruga
$263
/ night
Avg. for September
Prices for Akan Yuku no Sato Tsuruga
Select dates to see prices and availability
$263
/ night
Avg. for September
Monthly average prices
Nightly prices at Akan Yuku no Sato Tsuruga average $209 in April, the cheapest month, and $341 in August, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $246 |
| February | $302 |
| March | $216 |
| April | $209 |
| May | $237 |
| June | $250 |
| July | $274 |
| August | $341 |
| September | $263 |
| October | $269 |
| November | $244 |
| December | $238 |
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Sep · $263
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Most expensive: August (~$341)
Cheapest: April (~$209)
About this property
Relax at this lakeside ryokan featuring a full-service spa, hot springs, and fusion dining options.
Location
Located in Kushiro, Akan Yuku no Sato Tsuruga is in the suburbs and on a lake. Lake Akan and Akan Mashu National Park reflect the area's natural beauty and area attractions include Akankohan Eco Museum Center and Rikubetsu Space Earth Science Museum. Enjoy the area's slopes with downhill skiing, snowboarding, and ski runs, and don't miss out on the snowmobiling.
Parking
Restaurant
Non-Smoking Rooms
Business Center
Tour Desk
Housekeeping
Guest reviews of Akan Yuku no Sato Tsuruga
8.7
Fabulous
Based on 1,678 verified reviews
Who stays here?
Business
3%
Couple
24%
Family
49%
Group
16%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
At Akan Yuku no Sato Tsuruga, travelers highlight extensive hot-spring facilities with striking views, generally friendly service, and many spacious rooms, delivering a relaxing resort experience with plenty to do on-site.
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What guests think
At Akan Yuku no Sato Tsuruga, travelers highlight extensive hot-spring facilities with striking views, generally friendly service, and many spacious rooms, delivering a relaxing resort experience with plenty to do on-site.
Its setting is convenient for boat tours, the Ainu village, shops, and lakeside walking trails, with shuttles available. Buffet breakfasts and dinners are often praised for variety and taste, though several guests found the dinner quality uneven and queues long at peak times. Some note dated rooms or HVAC quirks and distant parking, plus occasional gaps in luggage assistance. Overall, it suits travelers seeking a full-service stay in a popular destination.
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AI-generated summary based on recent guest reviews
Facilities
Extensive onsen facilities across multiple areas, including rooftop baths with lake views and a sauna, are a major highlight. Parking is located a distance from the hotel.
Related guest reviews
10
CHWEE LUAN
Dec 28, 2025
·
Stayed 2 nights
Clean and comfortable. Good onsen and varied buffet breakfast and dinner. Will pick here again if visiting lake Akan in future.
Clean and comfortable. Good onsen and varied buffet breakfast and dinner. Will pick here again if visiting lake Akan in future.
10
THANOM
Jan 23, 2026
·
Stayed 2 nights
ชอบมาก ห้องใหญ่ วิวสวย ออนเซนดีมาก มีหลายห้อง กว้าง สวย
ชอบมาก ห้องใหญ่ วิวสวย ออนเซนดีมาก มีหลายห้อง กว้าง สวย
10
Wing Lim
Feb 24, 2023
·
Stayed 1 night
Great hotel but so many people waiting for the buffet breakfast, the onsen was very good.
Great hotel but so many people waiting for the buffet breakfast, the onsen was very good.
10
Akiko
Sep 28, 2025
·
Stayed 1 night
お風呂も部屋も食事も最高でした！ 湖が部屋からバーンと見え、部屋も広くてびっくりです。 朝食も美味しいし、品数もこれまでで最高に多くて、特に朝食のクオリティが高かったです。 お風呂も回りきれないほどの充実ぶり。サウナも最高！湖がばーんと見えて…また行きたいです！
お風呂も部屋も食事も最高でした！ 湖が部屋からバーンと見え、部屋も広くてびっくりです。 朝食も美味しいし、品数もこれまでで最高に多くて、特に朝食のクオリティが高かったです。 お風呂も回りきれないほどの充実ぶり。サウナも最高！湖がばーんと見えて…また行きたいです！
6
John
Oct 5, 2023
·
Stayed 2 nights
It’s a bit of an unusual place. It is marketed as having a connection to the Ainu community. Perhaps in a similar way how casinos on Native American reservations are marketed. The place is sort of in the middle of nowhere. But it seems very popular domestically with large crowds present. The dining is buffet style and it can get pretty crowded. The food quality is pretty good though with a wide range of food including Japanese, Chinese, and Western. The onsen is split between the basement level and eight floor between men and women on alternating days. I only went to the basement level onsen (it also seems like guests at this hotel also has access to the onsen in the next door Wings hotel, which I didn’t go to either). The basement level onsen had sort of a dark cave theme, which differed from the two other onsens I’ve been to on this trip. I’m guessing the hotel was built in the 70s. My room was a bit dated. The bathroom had a bit of an old urine smell. The room had just about everything sort of like how the long term stay hotels in the US are like (refrigerator, dishware, etc), which I don’t find necessary. Overall I find it kind of had a Vegas vibe
It’s a bit of an unusual place. It is marketed as having a connection to the Ainu community. Perhaps in a similar way how casinos on Native American reservations are marketed. The place is sort of in the middle of nowhere. But it seems very popular domestically with large crowds present. The dining is buffet style and it can get pretty crowded. The food quality is pretty good though with a wide range of food including Japanese, Chinese, and Western. The onsen is split between the basement level and eight floor between men and women on alternating days. I only went to the basement level onsen (it also seems like guests at this hotel also has access to the onsen in the next door Wings hotel, which I didn’t go to either). The basement level onsen had sort of a dark cave theme, which differed from the two other onsens I’ve been to on this trip. I’m guessing the hotel was built in the 70s. My room was a bit dated. The bathroom had a bit of an old urine smell. The room had just about everything sort of like how the long term stay hotels in the US are like (refrigerator, dishware, etc), which I don’t find necessary. Overall I find it kind of had a Vegas vibe
10
FAT KIT HAROLD
Jun 23, 2025
·
Stayed 1 night
Very nice hotel just near Aken lake! beautiful view and decorations within hotel. Clean and tidy with large room; Buffet dinner and breakfast with very good Japanese, Asian and Western foods. 2 Very good Onsen at the 1/F and roof top with gorgeous view. Staffs are helpful.
Very nice hotel just near Aken lake! beautiful view and decorations within hotel. Clean and tidy with large room; Buffet dinner and breakfast with very good Japanese, Asian and Western foods. 2 Very good Onsen at the 1/F and roof top with gorgeous view. Staffs are helpful.
10
Alice
Jul 5, 2023
·
Stayed 2 nights
The onsen / hot bath of this hotel is amazing! Will definitely come back here again.
The onsen / hot bath of this hotel is amazing! Will definitely come back here again.
10
Chiew
Sep 13, 2025
·
Stayed 2 nights
NEverything about the hotel is superb from room to buffet food offered, the Onsen pools and self service laundry facilities. They also have professional violin entertainment in the evenings. While the hospitality is unique with ladies in kimono bowing & greeting upon arrival & departure, the only odd thing, is no luggage assistance at all and we wonder how the elderly are able to cope.
NEverything about the hotel is superb from room to buffet food offered, the Onsen pools and self service laundry facilities. They also have professional violin entertainment in the evenings. While the hospitality is unique with ladies in kimono bowing & greeting upon arrival & departure, the only odd thing, is no luggage assistance at all and we wonder how the elderly are able to cope.
10
Akiko
Apr 28, 2025
·
Stayed 1 night
お風呂の種類が多く、地下の露天風呂は絶景です。
お風呂の種類が多く、地下の露天風呂は絶景です。
10
michiyo
Apr 28, 2024
·
Stayed 1 night
とてもいい旅行になりました！ ホテルから駐車場は少し離れていて、車が近くに無いのが私は少し不便でしたか、バスやワゴン車で送迎してくれます。 お土産屋さんなどホテル内やホテル周辺に沢山あります。 コンビニもあるので夜間の買い物も出来ます。 私達は一泊だったので、サイクリングや遊覧船などの観光はする時間がありませんでした。 お風呂は沢山の種類があり、時間割ですが、昼間、夜、違った感じか味わえてすごく良かったです！サウナも最高でした！ シャンプーなど備え付けがあるので必要ありませんが、リンスは髪がキシキシに。。。😅 女性には気になる所ですよね😂気になる方は持参で！！ 夕、朝食はバイキングで沢山の種類がありとても美味しくいただきました。ほぼ全種類制覇！！笑 朝の時間は混んでて中々入れず爆食なのでゆっくり食べる時間が少し足りませんでしたがお腹いっぱい食べれました。沢山食べたい方は早めに行くのがお勧めです！ 田舎で日頃の疲れをゆっくり癒したい方是非行ってみてください！
とてもいい旅行になりました！ ホテルから駐車場は少し離れていて、車が近くに無いのが私は少し不便でしたか、バスやワゴン車で送迎してくれます。 お土産屋さんなどホテル内やホテル周辺に沢山あります。 コンビニもあるので夜間の買い物も出来ます。 私達は一泊だったので、サイクリングや遊覧船などの観光はする時間がありませんでした。 お風呂は沢山の種類があり、時間割ですが、昼間、夜、違った感じか味わえてすごく良かったです！サウナも最高でした！ シャンプーなど備え付けがあるので必要ありませんが、リンスは髪がキシキシに。。。😅 女性には気になる所ですよね😂気になる方は持参で！！ 夕、朝食はバイキングで沢山の種類がありとても美味しくいただきました。ほぼ全種類制覇！！笑 朝の時間は混んでて中々入れず爆食なのでゆっくり食べる時間が少し足りませんでしたがお腹いっぱい食べれました。沢山食べたい方は早めに行くのがお勧めです！ 田舎で日頃の疲れをゆっくり癒したい方是非行ってみてください！
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms and public areas are generally described as clean and tidy. A few isolated maintenance or hygiene concerns are mentioned.
Related guest reviews
6
Pik YIng Catherine
Jul 25, 2025
·
Stayed 1 night
第二次入住，環境比上一次新淨，8/F露天溫泉觀景令人失望，昆蟲尤如紙一樣，佈滿牆上面，畫面另人驚嚇，對這部分非常失望
第二次入住，環境比上一次新淨，8/F露天溫泉觀景令人失望，昆蟲尤如紙一樣，佈滿牆上面，畫面另人驚嚇，對這部分非常失望
10
CHWEE LUAN
Dec 28, 2025
·
Stayed 2 nights
Clean and comfortable. Good onsen and varied buffet breakfast and dinner. Will pick here again if visiting lake Akan in future.
Clean and comfortable. Good onsen and varied buffet breakfast and dinner. Will pick here again if visiting lake Akan in future.
6
John
Oct 5, 2023
·
Stayed 2 nights
It’s a bit of an unusual place. It is marketed as having a connection to the Ainu community. Perhaps in a similar way how casinos on Native American reservations are marketed. The place is sort of in the middle of nowhere. But it seems very popular domestically with large crowds present. The dining is buffet style and it can get pretty crowded. The food quality is pretty good though with a wide range of food including Japanese, Chinese, and Western. The onsen is split between the basement level and eight floor between men and women on alternating days. I only went to the basement level onsen (it also seems like guests at this hotel also has access to the onsen in the next door Wings hotel, which I didn’t go to either). The basement level onsen had sort of a dark cave theme, which differed from the two other onsens I’ve been to on this trip. I’m guessing the hotel was built in the 70s. My room was a bit dated. The bathroom had a bit of an old urine smell. The room had just about everything sort of like how the long term stay hotels in the US are like (refrigerator, dishware, etc), which I don’t find necessary. Overall I find it kind of had a Vegas vibe
It’s a bit of an unusual place. It is marketed as having a connection to the Ainu community. Perhaps in a similar way how casinos on Native American reservations are marketed. The place is sort of in the middle of nowhere. But it seems very popular domestically with large crowds present. The dining is buffet style and it can get pretty crowded. The food quality is pretty good though with a wide range of food including Japanese, Chinese, and Western. The onsen is split between the basement level and eight floor between men and women on alternating days. I only went to the basement level onsen (it also seems like guests at this hotel also has access to the onsen in the next door Wings hotel, which I didn’t go to either). The basement level onsen had sort of a dark cave theme, which differed from the two other onsens I’ve been to on this trip. I’m guessing the hotel was built in the 70s. My room was a bit dated. The bathroom had a bit of an old urine smell. The room had just about everything sort of like how the long term stay hotels in the US are like (refrigerator, dishware, etc), which I don’t find necessary. Overall I find it kind of had a Vegas vibe
10
FAT KIT HAROLD
Jun 23, 2025
·
Stayed 1 night
Very nice hotel just near Aken lake! beautiful view and decorations within hotel. Clean and tidy with large room; Buffet dinner and breakfast with very good Japanese, Asian and Western foods. 2 Very good Onsen at the 1/F and roof top with gorgeous view. Staffs are helpful.
Very nice hotel just near Aken lake! beautiful view and decorations within hotel. Clean and tidy with large room; Buffet dinner and breakfast with very good Japanese, Asian and Western foods. 2 Very good Onsen at the 1/F and roof top with gorgeous view. Staffs are helpful.
8
David
Jun 30, 2024
·
Stayed 3 nights
Food is excellent. Onsen great. Staff cheerful and well trained. Some equipment like the Japanese style bidet had the ‘in need of service’ light flashing. Surrounding area beautiful.
Food is excellent. Onsen great. Staff cheerful and well trained. Some equipment like the Japanese style bidet had the ‘in need of service’ light flashing. Surrounding area beautiful.
10
Danny
Jul 16, 2024
·
Stayed 1 night
Courteous and attentive staff. Clean rooms.
Courteous and attentive staff. Clean rooms.
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AI-generated summary based on recent guest reviews
Rooms
Many rooms are spacious with stylish decor and impressive Lake Akan views. Others feel dated or have comfort issues like HVAC controls, small or firm beds, steps within rooms, or less desirable views.
Related guest reviews
10
Tomonori
Jul 19, 2024
·
Stayed 1 night
ホテル内で完結できます。 お土産を購入し、風呂、サウナを満喫できました。 夕食と朝食のビュッフェは選びきれないほどの種類があり、どれも美味しかったです。 朝のスムージーがお気に入りです。 ベッドも柔らかすぎず、硬すぎずで枕も丁度良く、快適でした。 宿泊者が多いため混雑していました。ビュッフェでの飲み物のコップをお盆に載せていますが、上段のカップがなくなり、下段に移るためのお盆をどこに置くのか分からず、皆さん困っていましたので、なるべく近くにスタッフさんがいて気にしてもらえればと思います。 部屋のエアコンが自動で温度調整できると尚有難いです。 エアコンを入れてないと暑いのですが、寝ていると寒くなり過ぎてしまうこと、リモコンでの調整でもないため、起きて壁のスイッチをひねりに行かないと行けないため、寝てても寒い、暑いで起きるという状況でした。致し方ないとも思う反面、金額が金額なので改善されたらと願います。 改善点もありますが、そこまでの問題ではなく、また泊まりたいと思います。
ホテル内で完結できます。 お土産を購入し、風呂、サウナを満喫できました。 夕食と朝食のビュッフェは選びきれないほどの種類があり、どれも美味しかったです。 朝のスムージーがお気に入りです。 ベッドも柔らかすぎず、硬すぎずで枕も丁度良く、快適でした。 宿泊者が多いため混雑していました。ビュッフェでの飲み物のコップをお盆に載せていますが、上段のカップがなくなり、下段に移るためのお盆をどこに置くのか分からず、皆さん困っていましたので、なるべく近くにスタッフさんがいて気にしてもらえればと思います。 部屋のエアコンが自動で温度調整できると尚有難いです。 エアコンを入れてないと暑いのですが、寝ていると寒くなり過ぎてしまうこと、リモコンでの調整でもないため、起きて壁のスイッチをひねりに行かないと行けないため、寝てても寒い、暑いで起きるという状況でした。致し方ないとも思う反面、金額が金額なので改善されたらと願います。 改善点もありますが、そこまでの問題ではなく、また泊まりたいと思います。
10
Hiroo
Sep 11, 2025
·
Stayed 1 night
部屋が今まで経験のないくらいのデザイナー風で、眺望も阿寒湖全面ビュー、、最高に素敵なホテルでした。次回は、長期滞在したいです。 本当に素敵な思い出になりました。 北海道で今まで泊まったホテル、旅館で、ベストです。 スタッフの皆さん、ありがとうございました！
部屋が今まで経験のないくらいのデザイナー風で、眺望も阿寒湖全面ビュー、、最高に素敵なホテルでした。次回は、長期滞在したいです。 本当に素敵な思い出になりました。 北海道で今まで泊まったホテル、旅館で、ベストです。 スタッフの皆さん、ありがとうございました！
8
Irena
Jun 26, 2025
·
Stayed 2 nights
Great services, breakfast and inner buffet, fun activities in the hotel as well as outside. Rooms severely need an upgrade though..
Great services, breakfast and inner buffet, fun activities in the hotel as well as outside. Rooms severely need an upgrade though..
10
Akiko
Sep 28, 2025
·
Stayed 1 night
お風呂も部屋も食事も最高でした！ 湖が部屋からバーンと見え、部屋も広くてびっくりです。 朝食も美味しいし、品数もこれまでで最高に多くて、特に朝食のクオリティが高かったです。 お風呂も回りきれないほどの充実ぶり。サウナも最高！湖がばーんと見えて…また行きたいです！
お風呂も部屋も食事も最高でした！ 湖が部屋からバーンと見え、部屋も広くてびっくりです。 朝食も美味しいし、品数もこれまでで最高に多くて、特に朝食のクオリティが高かったです。 お風呂も回りきれないほどの充実ぶり。サウナも最高！湖がばーんと見えて…また行きたいです！
8
???
Mar 10, 2025
·
Stayed 1 night
食事､温泉は最高です。 部屋の老朽化が目立つのが気になりました。
食事､温泉は最高です。 部屋の老朽化が目立つのが気になりました。
8
Lim
Oct 24, 2024
·
Stayed 1 night
Excellent room provided. Cozy & big room . But buffet dinner quality & variety to be improved .
Excellent room provided. Cozy & big room . But buffet dinner quality & variety to be improved .
6
John
Oct 5, 2023
·
Stayed 2 nights
It’s a bit of an unusual place. It is marketed as having a connection to the Ainu community. Perhaps in a similar way how casinos on Native American reservations are marketed. The place is sort of in the middle of nowhere. But it seems very popular domestically with large crowds present. The dining is buffet style and it can get pretty crowded. The food quality is pretty good though with a wide range of food including Japanese, Chinese, and Western. The onsen is split between the basement level and eight floor between men and women on alternating days. I only went to the basement level onsen (it also seems like guests at this hotel also has access to the onsen in the next door Wings hotel, which I didn’t go to either). The basement level onsen had sort of a dark cave theme, which differed from the two other onsens I’ve been to on this trip. I’m guessing the hotel was built in the 70s. My room was a bit dated. The bathroom had a bit of an old urine smell. The room had just about everything sort of like how the long term stay hotels in the US are like (refrigerator, dishware, etc), which I don’t find necessary. Overall I find it kind of had a Vegas vibe
It’s a bit of an unusual place. It is marketed as having a connection to the Ainu community. Perhaps in a similar way how casinos on Native American reservations are marketed. The place is sort of in the middle of nowhere. But it seems very popular domestically with large crowds present. The dining is buffet style and it can get pretty crowded. The food quality is pretty good though with a wide range of food including Japanese, Chinese, and Western. The onsen is split between the basement level and eight floor between men and women on alternating days. I only went to the basement level onsen (it also seems like guests at this hotel also has access to the onsen in the next door Wings hotel, which I didn’t go to either). The basement level onsen had sort of a dark cave theme, which differed from the two other onsens I’ve been to on this trip. I’m guessing the hotel was built in the 70s. My room was a bit dated. The bathroom had a bit of an old urine smell. The room had just about everything sort of like how the long term stay hotels in the US are like (refrigerator, dishware, etc), which I don’t find necessary. Overall I find it kind of had a Vegas vibe
10
Hiroo
Sep 10, 2025
·
Stayed 1 night
眺望が最高に素敵で、最高のデザインの広いお部屋で、大満足でした。リラックスできました。また、必ずまた来ます！
眺望が最高に素敵で、最高のデザインの広いお部屋で、大満足でした。リラックスできました。また、必ずまた来ます！
10
FAT KIT HAROLD
Jun 23, 2025
·
Stayed 1 night
Very nice hotel just near Aken lake! beautiful view and decorations within hotel. Clean and tidy with large room; Buffet dinner and breakfast with very good Japanese, Asian and Western foods. 2 Very good Onsen at the 1/F and roof top with gorgeous view. Staffs are helpful.
Very nice hotel just near Aken lake! beautiful view and decorations within hotel. Clean and tidy with large room; Buffet dinner and breakfast with very good Japanese, Asian and Western foods. 2 Very good Onsen at the 1/F and roof top with gorgeous view. Staffs are helpful.
6
AYAKO
Dec 26, 2024
·
Stayed 1 night
お部屋の空調が、良くなかった。寒い日だったがなかなか暖かくならず、寒い思いをした。 乾燥していた。
お部屋の空調が、良くなかった。寒い日だったがなかなか暖かくならず、寒い思いをした。 乾燥していた。
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AI-generated summary based on recent guest reviews
Service
Staff are widely praised as friendly, attentive, and helpful, with thoughtful assistance and occasional shuttle support. Some guests report inconsistent luggage help and occasional service lapses in the dining area.
Related guest reviews
8
YOUYI
Mar 12, 2025
·
在一切設備設施都很完美的高級飯店內 晚餐的冰淇淋容器使用紙杯 對於外國人來說紙杯就是可以帶出餐廳帶回房間內 不然就在餐廳入座前公告 東西皆不可帶出餐廳 出口服務員態度極差說不能帶出餐廳 讓人感受不好 好好的一頓飯結束感受很差
在一切設備設施都很完美的高級飯店內 晚餐的冰淇淋容器使用紙杯 對於外國人來說紙杯就是可以帶出餐廳帶回房間內 不然就在餐廳入座前公告 東西皆不可帶出餐廳 出口服務員態度極差說不能帶出餐廳 讓人感受不好 好好的一頓飯結束感受很差
8
Mieko
Jul 22, 2025
·
Stayed 1 night
いつでも元気にお声掛け頂き楽しい宿泊となりました。 お部屋も広く快適でしたが、ベッドとリビングの間に段差があり少し気になりました。 お風呂は大きくて、露天風呂もとても見晴らしが良かったです。 あと、立地の問題はあると思いますが駐車場が遠かったので不便でした。
いつでも元気にお声掛け頂き楽しい宿泊となりました。 お部屋も広く快適でしたが、ベッドとリビングの間に段差があり少し気になりました。 お風呂は大きくて、露天風呂もとても見晴らしが良かったです。 あと、立地の問題はあると思いますが駐車場が遠かったので不便でした。
8
Ya nan
Jan 24, 2023
·
Stayed 1 night
房間暖氣機雜音頻繁，退房時行李無服務人員幫忙推送，經過三位均無視我們需要幫忙，入住與退房兩樣情
房間暖氣機雜音頻繁，退房時行李無服務人員幫忙推送，經過三位均無視我們需要幫忙，入住與退房兩樣情
10
Chikako
Dec 7, 2024
·
Stayed 1 night
スタッフの方々はとても親切で心地よい時間でした
スタッフの方々はとても親切で心地よい時間でした
10
Jason
Feb 17, 2024
·
Stayed 2 nights
The rooms are newly renovated and very modern. Service was beyond excellent. We fell unwell during our trip and asked the hotel to book an appointment at the local clinic. They offered us free transportation to and back from the clinic. As we were unable to join their buffet dinner and breakfast they also offered to serve our meals in our room again free of charge. VIP service! Will definitely come back
The rooms are newly renovated and very modern. Service was beyond excellent. We fell unwell during our trip and asked the hotel to book an appointment at the local clinic. They offered us free transportation to and back from the clinic. As we were unable to join their buffet dinner and breakfast they also offered to serve our meals in our room again free of charge. VIP service! Will definitely come back
10
Kenneth
Mar 1, 2023
·
Stayed 1 night
Really nice spa and buffet! This is a large hotel that pays attention to detail. The staff are excellent and friendly, multiple languages spoken wit hi in the hotel staff. The spa is very impressive, and worth the price of the hotel. Buffet food is excellent in taste and quality, very hard to do on such a large scale, but Tsuruga at Akan does it splendidly. I had a very wonderful experience from check in to check out.
Really nice spa and buffet! This is a large hotel that pays attention to detail. The staff are excellent and friendly, multiple languages spoken wit hi in the hotel staff. The spa is very impressive, and worth the price of the hotel. Buffet food is excellent in taste and quality, very hard to do on such a large scale, but Tsuruga at Akan does it splendidly. I had a very wonderful experience from check in to check out.
10
Doris
Aug 14, 2025
·
Stayed 2 nights
What a beautiful hotel and property with lake views. Quick walk to boat tours & shuttle to rest of town if needed.
What a beautiful hotel and property with lake views. Quick walk to boat tours & shuttle to rest of town if needed.
10
Kunihiko
Oct 14, 2023
·
Stayed 1 night
ビュッフェの種類がとにかく豊富で楽しめました。 朝早く日の出を見に行く際には、午前4時前にもかかわらず駐車場までバスで送迎いただきました。おかげで快晴の雲海の中から昇る日の出を見ることができました。
ビュッフェの種類がとにかく豊富で楽しめました。 朝早く日の出を見に行く際には、午前4時前にもかかわらず駐車場までバスで送迎いただきました。おかげで快晴の雲海の中から昇る日の出を見ることができました。
10
Chiew
Sep 13, 2025
·
Stayed 2 nights
NEverything about the hotel is superb from room to buffet food offered, the Onsen pools and self service laundry facilities. They also have professional violin entertainment in the evenings. While the hospitality is unique with ladies in kimono bowing & greeting upon arrival & departure, the only odd thing, is no luggage assistance at all and we wonder how the elderly are able to cope.
NEverything about the hotel is superb from room to buffet food offered, the Onsen pools and self service laundry facilities. They also have professional violin entertainment in the evenings. While the hospitality is unique with ladies in kimono bowing & greeting upon arrival & departure, the only odd thing, is no luggage assistance at all and we wonder how the elderly are able to cope.
10
Danny
Jul 16, 2024
·
Stayed 1 night
Courteous and attentive staff. Clean rooms.
Courteous and attentive staff. Clean rooms.
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AI-generated summary based on recent guest reviews
Location
Lakeside setting near the Ainu village, boat tours, shops, and walking trails; shuttles help with getting around. Several note the parking area is a distance from the hotel.
Related guest reviews
8
Mieko
Jul 22, 2025
·
Stayed 1 night
いつでも元気にお声掛け頂き楽しい宿泊となりました。 お部屋も広く快適でしたが、ベッドとリビングの間に段差があり少し気になりました。 お風呂は大きくて、露天風呂もとても見晴らしが良かったです。 あと、立地の問題はあると思いますが駐車場が遠かったので不便でした。
いつでも元気にお声掛け頂き楽しい宿泊となりました。 お部屋も広く快適でしたが、ベッドとリビングの間に段差があり少し気になりました。 お風呂は大きくて、露天風呂もとても見晴らしが良かったです。 あと、立地の問題はあると思いますが駐車場が遠かったので不便でした。
10
Vicky
Oct 24, 2023
·
Stayed 2 nights
The lake just behind the hotel, and opposite side has a lot of shop.
The lake just behind the hotel, and opposite side has a lot of shop.
10
liliana
May 7, 2024
·
Stayed 1 night
Great location overlooking Lake Akan with a delicious breakfast and dinner. The Onsen facilities are beautiful and enjoyable
Great location overlooking Lake Akan with a delicious breakfast and dinner. The Onsen facilities are beautiful and enjoyable
4
Yoshie
Oct 14, 2023
·
Stayed 1 night
駐車場が遠く不便 部屋からの眺望が全く良くなかった
駐車場が遠く不便 部屋からの眺望が全く良くなかった
10
timothy
Sep 2, 2024
·
Stayed 1 night
It is located near the Ainu village. There is only one main street selling souvenirs and a watson store. There is a path around lake Akan that you can stroll on. That is about 20 minutes walk from the hotel. The onsen on the eight floor was beautiful overlooking the lake akan, but i did not get to use it. They have funky system, odd days women use eight floor. The men use the basement onsen. On even day it’s reversed. The onsen on the basement is still good. The dinner and breakfast buffet are excellent.
It is located near the Ainu village. There is only one main street selling souvenirs and a watson store. There is a path around lake Akan that you can stroll on. That is about 20 minutes walk from the hotel. The onsen on the eight floor was beautiful overlooking the lake akan, but i did not get to use it. They have funky system, odd days women use eight floor. The men use the basement onsen. On even day it’s reversed. The onsen on the basement is still good. The dinner and breakfast buffet are excellent.
10
Ellen
Jul 20, 2024
·
Stayed 2 nights
Beautiful setting
Beautiful setting
10
Doris
Aug 14, 2025
·
Stayed 2 nights
What a beautiful hotel and property with lake views. Quick walk to boat tours & shuttle to rest of town if needed.
What a beautiful hotel and property with lake views. Quick walk to boat tours & shuttle to rest of town if needed.
10
jean
May 2, 2025
·
Stayed 3 nights
L hotel est juste incroyable. Tout est tellement beau, toutes les zones communes decorees de sculpture et bassoin d eau, immense et de toute beaute. Les chambres sont a coupees le soufle (grandeur, deco et vue. Si vous allez dans la region c est un must!
L hotel est juste incroyable. Tout est tellement beau, toutes les zones communes decorees de sculpture et bassoin d eau, immense et de toute beaute. Les chambres sont a coupees le soufle (grandeur, deco et vue. Si vous allez dans la region c est un must!
10
Tan
Jul 2, 2025
·
Stayed 1 night
Good location overseeing Lake Akan, four different places for onsen experience. Very good and generous dinner and breakfast provided. Near to Bokke walking trail which is highly recommended. A must stay if you visit Lake Akan.
Good location overseeing Lake Akan, four different places for onsen experience. Very good and generous dinner and breakfast provided. Near to Bokke walking trail which is highly recommended. A must stay if you visit Lake Akan.
10
michiyo
Apr 28, 2024
·
Stayed 1 night
とてもいい旅行になりました！ ホテルから駐車場は少し離れていて、車が近くに無いのが私は少し不便でしたか、バスやワゴン車で送迎してくれます。 お土産屋さんなどホテル内やホテル周辺に沢山あります。 コンビニもあるので夜間の買い物も出来ます。 私達は一泊だったので、サイクリングや遊覧船などの観光はする時間がありませんでした。 お風呂は沢山の種類があり、時間割ですが、昼間、夜、違った感じか味わえてすごく良かったです！サウナも最高でした！ シャンプーなど備え付けがあるので必要ありませんが、リンスは髪がキシキシに。。。😅 女性には気になる所ですよね😂気になる方は持参で！！ 夕、朝食はバイキングで沢山の種類がありとても美味しくいただきました。ほぼ全種類制覇！！笑 朝の時間は混んでて中々入れず爆食なのでゆっくり食べる時間が少し足りませんでしたがお腹いっぱい食べれました。沢山食べたい方は早めに行くのがお勧めです！ 田舎で日頃の疲れをゆっくり癒したい方是非行ってみてください！
とてもいい旅行になりました！ ホテルから駐車場は少し離れていて、車が近くに無いのが私は少し不便でしたか、バスやワゴン車で送迎してくれます。 お土産屋さんなどホテル内やホテル周辺に沢山あります。 コンビニもあるので夜間の買い物も出来ます。 私達は一泊だったので、サイクリングや遊覧船などの観光はする時間がありませんでした。 お風呂は沢山の種類があり、時間割ですが、昼間、夜、違った感じか味わえてすごく良かったです！サウナも最高でした！ シャンプーなど備え付けがあるので必要ありませんが、リンスは髪がキシキシに。。。😅 女性には気になる所ですよね😂気になる方は持参で！！ 夕、朝食はバイキングで沢山の種類がありとても美味しくいただきました。ほぼ全種類制覇！！笑 朝の時間は混んでて中々入れず爆食なのでゆっくり食べる時間が少し足りませんでしたがお腹いっぱい食べれました。沢山食べたい方は早めに行くのがお勧めです！ 田舎で日頃の疲れをゆっくり癒したい方是非行ってみてください！
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AI-generated summary based on recent guest reviews
Dining
Buffet offerings at breakfast and dinner are frequently praised for variety and taste. However, multiple reviews cite uneven dinner quality and long lines during busy periods.
Related guest reviews
6
Wai Kwong
Nov 8, 2025
·
Stayed 1 night
dinner buffet is inferior
dinner buffet is inferior
10
CHWEE LUAN
Dec 28, 2025
·
Stayed 2 nights
Clean and comfortable. Good onsen and varied buffet breakfast and dinner. Will pick here again if visiting lake Akan in future.
Clean and comfortable. Good onsen and varied buffet breakfast and dinner. Will pick here again if visiting lake Akan in future.
10
Kenneth
Mar 1, 2023
·
Stayed 1 night
Really nice spa and buffet! This is a large hotel that pays attention to detail. The staff are excellent and friendly, multiple languages spoken wit hi in the hotel staff. The spa is very impressive, and worth the price of the hotel. Buffet food is excellent in taste and quality, very hard to do on such a large scale, but Tsuruga at Akan does it splendidly. I had a very wonderful experience from check in to check out.
Really nice spa and buffet! This is a large hotel that pays attention to detail. The staff are excellent and friendly, multiple languages spoken wit hi in the hotel staff. The spa is very impressive, and worth the price of the hotel. Buffet food is excellent in taste and quality, very hard to do on such a large scale, but Tsuruga at Akan does it splendidly. I had a very wonderful experience from check in to check out.
10
Wing Lim
Feb 24, 2023
·
Stayed 1 night
Great hotel but so many people waiting for the buffet breakfast, the onsen was very good.
Great hotel but so many people waiting for the buffet breakfast, the onsen was very good.
10
Akiko
Sep 28, 2025
·
Stayed 1 night
お風呂も部屋も食事も最高でした！ 湖が部屋からバーンと見え、部屋も広くてびっくりです。 朝食も美味しいし、品数もこれまでで最高に多くて、特に朝食のクオリティが高かったです。 お風呂も回りきれないほどの充実ぶり。サウナも最高！湖がばーんと見えて…また行きたいです！
お風呂も部屋も食事も最高でした！ 湖が部屋からバーンと見え、部屋も広くてびっくりです。 朝食も美味しいし、品数もこれまでで最高に多くて、特に朝食のクオリティが高かったです。 お風呂も回りきれないほどの充実ぶり。サウナも最高！湖がばーんと見えて…また行きたいです！
6
John
Oct 5, 2023
·
Stayed 2 nights
It’s a bit of an unusual place. It is marketed as having a connection to the Ainu community. Perhaps in a similar way how casinos on Native American reservations are marketed. The place is sort of in the middle of nowhere. But it seems very popular domestically with large crowds present. The dining is buffet style and it can get pretty crowded. The food quality is pretty good though with a wide range of food including Japanese, Chinese, and Western. The onsen is split between the basement level and eight floor between men and women on alternating days. I only went to the basement level onsen (it also seems like guests at this hotel also has access to the onsen in the next door Wings hotel, which I didn’t go to either). The basement level onsen had sort of a dark cave theme, which differed from the two other onsens I’ve been to on this trip. I’m guessing the hotel was built in the 70s. My room was a bit dated. The bathroom had a bit of an old urine smell. The room had just about everything sort of like how the long term stay hotels in the US are like (refrigerator, dishware, etc), which I don’t find necessary. Overall I find it kind of had a Vegas vibe
It’s a bit of an unusual place. It is marketed as having a connection to the Ainu community. Perhaps in a similar way how casinos on Native American reservations are marketed. The place is sort of in the middle of nowhere. But it seems very popular domestically with large crowds present. The dining is buffet style and it can get pretty crowded. The food quality is pretty good though with a wide range of food including Japanese, Chinese, and Western. The onsen is split between the basement level and eight floor between men and women on alternating days. I only went to the basement level onsen (it also seems like guests at this hotel also has access to the onsen in the next door Wings hotel, which I didn’t go to either). The basement level onsen had sort of a dark cave theme, which differed from the two other onsens I’ve been to on this trip. I’m guessing the hotel was built in the 70s. My room was a bit dated. The bathroom had a bit of an old urine smell. The room had just about everything sort of like how the long term stay hotels in the US are like (refrigerator, dishware, etc), which I don’t find necessary. Overall I find it kind of had a Vegas vibe
4
KAREN
May 20, 2024
·
Stayed 1 night
お食事が想像以下で残念でした。どのメニューも味付けがおいしくありませんでした。天ぷらも冷たくなっており残念でした。ステーキより地元の野菜を使った天ぷらを揚げたてで食べたかったです。 朝食べた汁物はとても美味しかった。スタッフの方がよそってくれる鮭や大根等がはいった物でした。一番奥のコーナーにうどんと置いておくのはもったいなく、メインの和食コーナーに持っていったらもっとたくさんの方に食べてもらえるのではと思いました。
お食事が想像以下で残念でした。どのメニューも味付けがおいしくありませんでした。天ぷらも冷たくなっており残念でした。ステーキより地元の野菜を使った天ぷらを揚げたてで食べたかったです。 朝食べた汁物はとても美味しかった。スタッフの方がよそってくれる鮭や大根等がはいった物でした。一番奥のコーナーにうどんと置いておくのはもったいなく、メインの和食コーナーに持っていったらもっとたくさんの方に食べてもらえるのではと思いました。
10
Yasutoshi
Aug 18, 2024
·
Stayed 1 night
今までで一番食事の質が良かったです。ジャグジー付きの風呂も堪能しましたし、大浴場の広さにも驚きです‼️
今までで一番食事の質が良かったです。ジャグジー付きの風呂も堪能しましたし、大浴場の広さにも驚きです‼️
6
Kozo
Nov 23, 2025
·
Stayed 1 night
バイキングは種類が豊富だが、1品ずつのクオリティを上げてもらいたい。
バイキングは種類が豊富だが、1品ずつのクオリティを上げてもらいたい。
10
Tan
Jul 2, 2025
·
Stayed 1 night
Good location overseeing Lake Akan, four different places for onsen experience. Very good and generous dinner and breakfast provided. Near to Bokke walking trail which is highly recommended. A must stay if you visit Lake Akan.
Good location overseeing Lake Akan, four different places for onsen experience. Very good and generous dinner and breakfast provided. Near to Bokke walking trail which is highly recommended. A must stay if you visit Lake Akan.
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AI-generated summary based on recent guest reviews
10
Siok Leng
Jun 10, 2026
·
Stayed 1 night
Onsen is superb, with lovely outdoor scenery. Male and female baths will swop venues for different timings during a day/night so that one can get rooftop view as well as lakeside view. Hotel is by the lakeside of Lake Akan, lovely surrounding. Dinner and breakfast buffets are sumptuous and have lots of varieties.
Onsen is superb, with lovely outdoor scenery. Male and female baths will swop venues for different timings during a day/night so that one can get rooftop view as well as lakeside view. Hotel is by the lakeside of Lake Akan, lovely surrounding. Dinner and breakfast buffets are sumptuous and have lots of varieties.
10
Kwok Kei
May 26, 2026
·
Stayed 1 night
Good Onsen hotel with reasonable price. Love the onsen facilities with beautiful view of Lake Akan. The buffet dinner and breakfast are impressive, multiple kinds of food with great quality. If there are car park next to the hotel, it would be a perfect stay experience.
Good Onsen hotel with reasonable price. Love the onsen facilities with beautiful view of Lake Akan. The buffet dinner and breakfast are impressive, multiple kinds of food with great quality. If there are car park next to the hotel, it would be a perfect stay experience.
8
Carolyn
Apr 18, 2026
·
Stayed 1 night
The onsen baths were the highlights of this hotel. The outdoor baths had spectacular views, and there was a great variety of baths inside.
The onsen baths were the highlights of this hotel. The outdoor baths had spectacular views, and there was a great variety of baths inside.
10
CHWEE LUAN
Dec 28, 2025
·
Stayed 2 nights
Clean and comfortable. Good onsen and varied buffet breakfast and dinner. Will pick here again if visiting lake Akan in future.
Clean and comfortable. Good onsen and varied buffet breakfast and dinner. Will pick here again if visiting lake Akan in future.
6
Wai Kwong
Nov 8, 2025
·
Stayed 1 night
dinner buffet is inferior
dinner buffet is inferior
Property Policies
Check-in
Check-out
From 15:00 to 19:00
Before 10:00
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-21: NO DATA
- 2026-09-22: NO DATA
- 2026-09-23: 306.0670068113403USD
- 2026-09-24: 307.5268597926636USD
- 2026-09-25: 307.5268597926636USD
- 2026-09-26: 345.590966220459USD
- 2026-09-27: 305.69856706005856USD
- 2026-09-28: 423.86710071759035USD
- 2026-09-29: 298.26359613220217USD
- 2026-09-30: 298.26359613220217USD
- 2026-10-01: 293.2359046717529USD
- 2026-10-02: 293.2359046717529USD
- 2026-10-03: 331.15011953643796USD
- 2026-10-04: 318.5064692001343USD
- 2026-10-05: 315.7621258843994USD
- 2026-10-06: 293.2359046717529USD
- 2026-10-07: 293.8159745390625USD
- 2026-10-08: 293.8159745390625USD
- 2026-10-09: 319.14101015063477USD
- 2026-10-10: 382.45506664941405USD
- 2026-10-11: 382.45506664941405USD
- 2026-10-12: 314.88220301135254USD
- 2026-10-13: 316.7995921276245USD
- 2026-10-14: 314.9076042156372USD
- 2026-10-15: 318.0657740286865USD
- 2026-10-16: 343.67106144158936USD
- 2026-10-17: 358.7606695577393USD
- 2026-10-18: 273.7691135151978USD
- 2026-10-19: 275.35983336123655USD
- 2026-10-20: 270.80405574627684USD
- 2026-10-21: 275.37435083081056USD
- 2026-10-22: 275.34384842181396USD
- 2026-10-23: 273.60187436209105USD
- 2026-10-24: 314.4814090438843USD
- 2026-10-25: 275.35983336123655USD
- 2026-10-26: 275.34384842181396USD
- 2026-10-27: 273.5855225552063USD
- 2026-10-28: 275.34384842181396USD
- 2026-10-29: 275.34384842181396USD
- 2026-10-30: 273.5855225552063USD
- 2026-10-31: 314.4814090438843USD
- 2026-11-01: 242.82178163641356USD
- 2026-11-02: 230.18394876986693USD
- 2026-11-03: 230.18394876986693USD
- 2026-11-04: 230.18394876986693USD
- 2026-11-05: 230.18394876986693USD
- 2026-11-06: 230.18394876986693USD
- 2026-11-07: 266.4994775236206USD
- 2026-11-08: 230.18394876986693USD
- 2026-11-09: 230.18394876986693USD
- 2026-11-10: 230.18394876986693USD
- 2026-11-11: 230.18394876986693USD
- 2026-11-12: 230.18394876986693USD
- 2026-11-13: 230.59850900210571USD
- 2026-11-14: 266.9793751038818USD
- 2026-11-15: 230.59850900210571USD
- 2026-11-16: NO DATA
- 2026-11-17: NO DATA
- 2026-11-18: NO DATA
- 2026-11-19: 230.8976282729187USD
- 2026-11-20: 231.5822728368225USD
- 2026-11-21: 298.96057443078615USD
Check-in must be done by someone who is at least 18 years old.
Popular amenities
Parking
Restaurant
Non-Smoking Rooms
Business Center
Tour Desk
Housekeeping
General
Restaurant
Non-Smoking Rooms
Sauna
Steam Room
Massage
Spa & Wellness Centre
Vending Machines
Family Room
Snack Bar/Deli
Wheelchair Accessible (Limited)
Activities
Garden
Karaoke
Fishing
Canoeing
Live Music
Terrace
Fitness Center (nearby)
Services
Business Center
Tour Desk
Housekeeping
Banquet Facilities
Safe-Deposit Box
Bicycle Rental
Luggage Storage
Designated Smoking Area
Self Laundry
24-Hour Front Desk
Concierge Services
Parking
Parking
Free Parking
Electric Car charging station
Parking (Limited)
Internet
Free Wi-Fi