Noboribetsu Grand Hotel

Age Requirements
Minimum age to check in is 18 years old

Pets
Service animals are allowed;Service animals are exempt from fees/restrictions;Pets not allowed;

Front Desk Services
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests booked in Half Board rates must check-in by 6 PM to receive dinner. Due to renovations, Kuma sauna is not available until further notice. Oni sauna and Seiryu sauna are available.

Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;

Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; Crib (infant bed) fee: JPY 4400.0 per night; One child 1 year old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding; No rollaway/extra beds available

Dining
Enjoy a meal at Matsumae or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.

Mandatory Fees And Taxes

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 12 years of age.