Is parking available at the property?

Free self-parking is available on-site for guests.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 6:00 PM, and check-out is at 10:00 AM. Early or late check-in/check-out may be arranged by contacting the property at least 24 hours before arrival.

What is the hotel's location in relation to nearby attractions?

The hotel is located steps from Utoro Onsen and a 2-minute drive from Oronko Rock. It is 1.9 miles from Shiretoko National Park and 3.7 miles from Frepe Waterfall.

Does the hotel have a swimming pool?

The property features an outdoor heated pool, along with an indoor pool. Specific operational hours are not provided.

What are the hotel's policies for guests staying with children?

Children 2 years old and younger stay free when occupying the parent or guardian's room using existing bedding.

Shiretoko Daiichi Hotel in Shari, Japan

Average nightly price at Shiretoko Daiichi Hotel by month, last 12 months (USD)
Month	Average price
January	$177
February	$285
March	$164
April	$150
May	$171
June	$174
July	$233
August	$267
September	$225
October	$174
November	$167
December	$221

What guests think

At Shiretoko Daiichi Hotel, guests highlight very spacious rooms, expansive onsen facilities, and scenic sea views with sunsets, and service is often friendly, though the hilltop location can be inconvenient without a car.

Many reviews describe the property as clean and well maintained, but some report musty or smoky odors, stained carpets, dirty plates, a missed yukata change, or pests, and parts of the building feel dated. Buffet breakfasts and dinners are commonly praised for variety and seafood, though a number of guests found some items average, not warm enough, missing crab, or affected by early closing times. Overall, expect a large, resort-style stay suited to travelers who value space and on-site relaxation.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The expansive onsen complex with multiple pools, including an outdoor bath, is a highlight, and guests appreciate the hotel shuttle and ample parking; some facilities feel dated.

Related guest reviews

10

Yuki

Jun 18, 2024

·

Stayed 1 night

初めて知床第一ホテルに泊まったのですが、部屋からの眺望がよく、ご飯もおいしくてとても満足しました一部、大浴場の浴槽が使えなかったことが残念ですがまた泊りに行きたいと思えるホテルでした。

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8

yoshihiko

May 8, 2023

·

Stayed 1 night

古い施設の割には綺麗でした。バイキング料理も良かったです！お風呂は，兎に角デカい、以前はこの様な施設が他にもありましたが最近は減りましたね！天然温泉♨️ですが、お湯を循環させており、掛け流しでないのが残念です！

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8

Siok Lin

Nov 6, 2023

·

Stayed 3 nights

Very spacious room and clean, except our room was located not near to the onsen. Really easy parking , and staff are friendly and helpful.

10

Yuk Kin

Oct 29, 2025

·

Stayed 1 night

Very spacious. Excellent onset facilities. Very good breakfast.

8

Sayaka

May 16, 2025

·

Stayed 1 night

ご飯の種類が豊富でお風呂も広くゆっくりできました。

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10

TOSHIAKI

Sep 12, 2025

·

Stayed 2 nights

風呂が豊富で何度も楽しめました。風呂場が広く快適です。温泉がありますが、通常の風呂と温度が低く長く浸かれる風呂と露天と種類豊富です。露天で残念なのは位置が低く海が遠いので、電柱やアパートが目に入り海が遠くに見えますジャグジーに電気風呂、サウナに水風呂と好みの施設が見つかると思います

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10

ok s.

May 6, 2024

·

Stayed 3 nights

Nice facility and staff. Good shuttle service and front lobby service.

10

SAWAI

Jul 15, 2025

·

Stayed 1 night

静かな場所でのんびり過ごせます。海も一望でき、夕日が最高でした！！！露天風呂が好きなのでもっと露天風呂があったらいいなと思いました。今回２度目の宿泊でした。

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10

Alice

Oct 20, 2023

·

Stayed 3 nights

A huge but clean and well maintained property. The dinner and breakfast buffets were well stocked with varieties, quantities and quality to please most palates. The onsen is big and the outdoor pool offers a panoramic sea view. The view of the sunset is especially mesmerizing. Don’t miss it.

10

shigeru

Jul 4, 2024

·

Stayed 1 night

超ド級の規模のホテル、お部屋も素晴らしく広い！バイキングはまず他では体験出来ない様な種類の多さです。スタッフが目の前で焼いてくれるクレープまでありました！お風呂もバカ広く、都会のスーパー銭湯より広いです！

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests find rooms and public areas clean and well maintained, but some report musty or smoky odors, stained carpets, dirty plates, a missed yukata change, and an isolated pest or rust in a private bath.

Related guest reviews

8

Alice

May 15, 2024

·

Stayed 4 nights

The room cleaning team did not change the yukata used by the previous guest. I found tissue paper in the inside pocket. It was disgusting.

4

Hui

Aug 14, 2024

·

Stayed 3 nights

Please don’t stay here if you are foreigner and no car. The front desk staff just excused she can’t speak English then throw me the QR code to read by myself. I have been to many onsen hotels in Japan. The service in Shiretoko Daiichi is not comparable to the others. I can say it is the worst onsen hotel. The plates are sooo dirty at restaurant. I can’t believe it’s in Japan! The staff never greet me when they see me. Only plus point is the room is big. But they gave me a very noisy room which is next to onsen. I couldn’t sleep well cos I can hear people walk pass my room.

4

Maria

Feb 23, 2023

·

Stayed 4 nights

The room is spacious, bright and clean. However, the private onsen is old and rusty. The sink, faucet, metal handle bars and anything metal around the onsen is corroding pretty badly. I turned the faucet handle on the faucet and my hand smelled like rust even after washing it. There is also rust on the tile floor. The private onsen needs full renovation and shouldn't be used by anyone in these conditions.

8

Mari

Feb 24, 2024

·

Stayed 1 night

宿泊した部屋が広くとても綺麗。

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10

Terada

Aug 1, 2023

·

Stayed 1 night

とにかくご飯が種類が豊富で美味しい。過去最高のバイキングでした。会場のスタッフもとても愛想が良く、気が利いていて素晴らしかった。部屋もきれいでラグジュアリーだった。ユニットバスが少し匂いがしていたのだけが残念。、

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10

すみこ

Aug 13, 2023

·

Stayed 1 night

ホテルはとても大きくキレイで、お部屋も広く大満足でした。

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6

Susan

Aug 27, 2023

·

Stayed 2 nights

Beautiful location, very large hotel , large room, huge windows with amazing view. I did not eat at the restaurant but used the large hot springs and enjoyed the many pools. The problem is that the hotel smells bad with musty carpets, elevators smell like smoke , the room carpet was very old and stained and the toilet room smelled horrible. The hotel is in desperate need of renovations and new carpets. It is so huge that it feels uncomfortable and unwelcoming.

10

nathalie

Sep 19, 2025

·

Stayed 1 night

Très grand hôtel, point de base pour visiter le parc national de Shiretoko. Chambre côté west wing de type japanese western style. Chambre très très spacieuse avec vu sur la mer et le coucher de soleil. Très très propre, bien agencée . La literie est confortable et la chambre bien insonorisée. Les bains public tres propre et très spacieux. Plusieurs bains et bains à remous dont un a l' extérieur pour admirer le coucher du soleil de l' extérieur. Le buffet dîner est surprenant. Il y a beaucoup de choix (japonais, western, chinois) soft bière et alcool a volonté. Un coin dessert en tout genre disponible! Le buffet petit déjeuner n est pas aussi fourni mais bien fourni (western,japonais,chinois et des fruits!?) Très bien pour les familles également

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4

IL YONG

Jul 30, 2023

·

Stayed 3 nights

방에서 바퀴벌레 나옴, 방에서 냄새가 심하게 남. 식당의 직원이 다소 고압적.

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10

Alice

Oct 20, 2023

·

Stayed 3 nights

A huge but clean and well maintained property. The dinner and breakfast buffets were well stocked with varieties, quantities and quality to please most palates. The onsen is big and the outdoor pool offers a panoramic sea view. The view of the sunset is especially mesmerizing. Don’t miss it.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are very spacious and comfortable, often with sea or sunset views, though some furnishings feel dated. A few guests noted noise from neighbors, ocean waves, or proximity to the onsen.

Related guest reviews

8

Ka Chun Tom

May 20, 2024

·

Stayed 1 night

Very big and good view room.

8

Ee Min

Jun 10, 2025

·

Stayed 2 nights

We stayed in Japanese Western Style Room with Japanese Futon and the room is BIG~ Hotel room furnishing is on the older end but overall the room was comfortable. Onsen was great too. Hotel can be a little inconvenient for travellers without a car. For those driving, there is ample parking available both in front and behind the hotel. Hotel staff was friendly and helpful. Recommended stay when in Utoro, Shiretoko!

8

Siok Lin

Nov 6, 2023

·

Stayed 3 nights

Very spacious room and clean, except our room was located not near to the onsen. Really easy parking , and staff are friendly and helpful.

10

Mayumi

Sep 23, 2024

·

Stayed 1 night

今回 15年位ぶりに利用しました前回同様お部屋はとても広く部屋の希望はしてなかったのですが和洋室で水回りも綺麗で快適に過ごすことが出来ました食事はバイキングで昔と殆ど変わらず品数も多く子供向けの料理もあり満足できました施設料理はおすすめできる場所だと思います

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4

Hui

Aug 14, 2024

·

Stayed 3 nights

Please don’t stay here if you are foreigner and no car. The front desk staff just excused she can’t speak English then throw me the QR code to read by myself. I have been to many onsen hotels in Japan. The service in Shiretoko Daiichi is not comparable to the others. I can say it is the worst onsen hotel. The plates are sooo dirty at restaurant. I can’t believe it’s in Japan! The staff never greet me when they see me. Only plus point is the room is big. But they gave me a very noisy room which is next to onsen. I couldn’t sleep well cos I can hear people walk pass my room.

10

Yuk Kin

Oct 29, 2025

·

Stayed 1 night

Very spacious. Excellent onset facilities. Very good breakfast.

8

Doris

Aug 14, 2025

·

Stayed 2 nights

Great views from our spacious tower-room & clean. The decor was quite dated and hotel is on top of the hill, difficult to get to without car.

8

Yoshie

Oct 14, 2023

·

Stayed 1 night

眺望が、期待していたのと少し違った。隣の部屋の音が気になった

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10

nathalie

Sep 19, 2025

·

Stayed 1 night

Très grand hôtel, point de base pour visiter le parc national de Shiretoko. Chambre côté west wing de type japanese western style. Chambre très très spacieuse avec vu sur la mer et le coucher de soleil. Très très propre, bien agencée . La literie est confortable et la chambre bien insonorisée. Les bains public tres propre et très spacieux. Plusieurs bains et bains à remous dont un a l' extérieur pour admirer le coucher du soleil de l' extérieur. Le buffet dîner est surprenant. Il y a beaucoup de choix (japonais, western, chinois) soft bière et alcool a volonté. Un coin dessert en tout genre disponible! Le buffet petit déjeuner n est pas aussi fourni mais bien fourni (western,japonais,chinois et des fruits!?) Très bien pour les familles également

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10

Nobuyuki

Aug 27, 2025

·

Stayed 2 nights

海沿いの部屋で、窓一面の眺望が、すばらしい。レストランマルスコイでの、夕食のバイキングは種類も多く、美味しく、フリードリンクであったこともよかった。

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Service

Staff are frequently described as friendly and helpful, assisting with tours, refunds, shuttles, and quick issue resolution. However, some guests experienced limited English support, absent front-desk staff, or curt interactions.

Related guest reviews

10

Hiroki

Oct 12, 2025

·

Stayed 1 night

デラックスツインに泊まりましたが設備が豪華で綺麗なので大変くつろげました。また、レストランの店員さんがハキハキしておりいいホテルでした

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8

Claudine

Mar 20, 2023

·

Stayed 1 night

We especially would like to thank the front reception staff by the name of Lee. Lee-san has been a great help to us and she has made our check in at the hotel extremely easy and smooth. Thanks for sharing with us some of the valuable information about the national park which have save us some time and hassle. She is definitely a keeper. Shiretoko Daiichi hotel, if you see this, please compliment her on our behalf. She has somewhat made our stay at the hotel even more pleasant. ◡̎

4

Hui

Aug 14, 2024

·

Stayed 3 nights

Please don’t stay here if you are foreigner and no car. The front desk staff just excused she can’t speak English then throw me the QR code to read by myself. I have been to many onsen hotels in Japan. The service in Shiretoko Daiichi is not comparable to the others. I can say it is the worst onsen hotel. The plates are sooo dirty at restaurant. I can’t believe it’s in Japan! The staff never greet me when they see me. Only plus point is the room is big. But they gave me a very noisy room which is next to onsen. I couldn’t sleep well cos I can hear people walk pass my room.

8

Mitsunaga

Sep 1, 2025

·

Stayed 3 nights

先ずは初日のホテル到着時(20:40ぐらい)、フロントには誰も居なく、コンシエージも誰も居ない。荷物を自分で台車に乗せて、ロビーに置いておき、車を駐車場に移動。その後フロントでベルを鳴らしてチェックインは済んだが、荷物は台車に載せたまま自分で部屋へ運ぶ。(自分はこれは特に問題無し) その夜は上の階からの騒音に悩まされ、夜中に就寝。食事(朝食、夕食)は全般的に◯。部屋の清掃は1日おき。(これも自分は問題無し) 初日に間に合わなかった夕食分はしっかり返金頂きました。総合点は80点。

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10

Yuichi

Oct 12, 2023

·

Stayed 2 nights

Still I think this hotel is the best hotel in Shari It’s worth every Penny you spend. Hotel staff are extremely kind

6

jacinta

May 19, 2025

·

Stayed 2 nights

This is the first time we have booked a Japanese hotel, but the service under average. Most of the staff are not Japanese, so they do not care about the service This hotel is suitable for your group, not for individual bookings. The good things about the hotel, the dinner is good. But we don't try the breakfast because they close early at 8.30 am

10

Laszlo

Sep 22, 2023

·

Stayed 2 nights

The staff of the hotel was more than perfect: we arrived in an awful rainstorm, and they sent us a shuttle, so we didn’t have to go up to the entrance. In another event, someone at the lobby helped me navigate a Japanese only website to get a reservation for a bus service. The hotel is on a hill, and the upwards road is around 20 minutes from the bus central. It’s much - much! - easier if you have a car. It can be grueling if you have big bags or if you spent the day hiking. The hotel itself is elegant and enormous. I didn’t use the onsen, but people seemed to love it. There is a laundry room, an arcade and a massage room, and also a store inside the hotel where you can buy snacks, souvenirs and drinks. The breakfast and dinner was fantastic buffet style event. They had great varieties of both western and Japanese style foods, plus desserts, soups and everything in between. Seriously, this was the best hotel dining we’ve ever had in Japan! The rooms were big (enormous even) and sunny, the bathroom was very nice and of course everything was very clean. One of my favourite stays in Japan, ever. (again: it’s much better if you have a car, and you don’t have to climb the roads after a full day of hiking.)

10

ok s.

May 6, 2024

·

Stayed 3 nights

Nice facility and staff. Good shuttle service and front lobby service.

8

mieko

Oct 9, 2025

·

Stayed 2 nights

広くて清潔で、大変快適に過ごせましたありがとうございましたスタッフの方々も笑顔で対応して下さり、気持ちよかったですありがとうございました

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10

Warren

May 7, 2025

·

Stayed 1 night

Great experience at this hotel. Was slight problem checking in but the front staff fixed it immediately! Room was perfect and all meals were fantastic. Amazing service.

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Location

Set on a hill with broad sea views and sunsets, and a convenient base for Shiretoko, it’s much easier with a car. Without one, walking can be tough, though hotel and local shuttles help.

Related guest reviews

10

Alice

Oct 8, 2024

·

Stayed 2 nights

Property close to scenic area

8

Ee Min

Jun 10, 2025

·

Stayed 2 nights

We stayed in Japanese Western Style Room with Japanese Futon and the room is BIG~ Hotel room furnishing is on the older end but overall the room was comfortable. Onsen was great too. Hotel can be a little inconvenient for travellers without a car. For those driving, there is ample parking available both in front and behind the hotel. Hotel staff was friendly and helpful. Recommended stay when in Utoro, Shiretoko!

10

クニヒコ

Oct 14, 2023

·

Stayed 1 night

ビュッフェは朝夕ともたくさんの種類があり、おいしくいただきました。ホテルは高台にあるので、部屋や露天風呂からの眺めがよかったです。

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10

WeiChun

Aug 31, 2024

·

Stayed 2 nights

位於地勢較高的區域，環境整潔，房間寬敞舒適，職員親切效率高，有觀光巴士直達很方便

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8

koji

Aug 7, 2024

·

Stayed 3 nights

公共交通機関を利用したため、宿へのアクセスが不便で困ったが、ホテルの送迎サービスがあることがわかり2日目からは助かりました。

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10

Laszlo

Sep 22, 2023

·

Stayed 2 nights

The staff of the hotel was more than perfect: we arrived in an awful rainstorm, and they sent us a shuttle, so we didn’t have to go up to the entrance. In another event, someone at the lobby helped me navigate a Japanese only website to get a reservation for a bus service. The hotel is on a hill, and the upwards road is around 20 minutes from the bus central. It’s much - much! - easier if you have a car. It can be grueling if you have big bags or if you spent the day hiking. The hotel itself is elegant and enormous. I didn’t use the onsen, but people seemed to love it. There is a laundry room, an arcade and a massage room, and also a store inside the hotel where you can buy snacks, souvenirs and drinks. The breakfast and dinner was fantastic buffet style event. They had great varieties of both western and Japanese style foods, plus desserts, soups and everything in between. Seriously, this was the best hotel dining we’ve ever had in Japan! The rooms were big (enormous even) and sunny, the bathroom was very nice and of course everything was very clean. One of my favourite stays in Japan, ever. (again: it’s much better if you have a car, and you don’t have to climb the roads after a full day of hiking.)

10

Rui

Sep 26, 2024

·

Stayed 2 nights

Beautiful view. Great food. Excellent!

8

Doris

Aug 14, 2025

·

Stayed 2 nights

Great views from our spacious tower-room & clean. The decor was quite dated and hotel is on top of the hill, difficult to get to without car.

10

nathalie

Sep 19, 2025

·

Stayed 1 night

Très grand hôtel, point de base pour visiter le parc national de Shiretoko. Chambre côté west wing de type japanese western style. Chambre très très spacieuse avec vu sur la mer et le coucher de soleil. Très très propre, bien agencée . La literie est confortable et la chambre bien insonorisée. Les bains public tres propre et très spacieux. Plusieurs bains et bains à remous dont un a l' extérieur pour admirer le coucher du soleil de l' extérieur. Le buffet dîner est surprenant. Il y a beaucoup de choix (japonais, western, chinois) soft bière et alcool a volonté. Un coin dessert en tout genre disponible! Le buffet petit déjeuner n est pas aussi fourni mais bien fourni (western,japonais,chinois et des fruits!?) Très bien pour les familles également

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10

Nobuyuki

Aug 27, 2025

·

Stayed 2 nights

海沿いの部屋で、窓一面の眺望が、すばらしい。レストランマルスコイでの、夕食のバイキングは種類も多く、美味しく、フリードリンクであったこともよかった。

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Dining

Buffet breakfasts and dinners offer extensive variety with generally tasty options, including seafood. Some guests found items average or not warm enough, noted early closing times, or missed seasonal items like crab.

Related guest reviews

10

Sachio

Sep 22, 2025

·

Stayed 1 night

食事が良かった。バイキングで海鮮丼があり、美味しいイクラ、ホタテ、鮭が食べられて良かった。

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8

Yi

Feb 11, 2023

·

Stayed 1 night

The room size is generous. However, if you book in winter and the weather is not good, especially windy days, and your room is facing the ocean, the sound/noise of waves and tides are too penetrating. Breakfast and dinner are buffet style with generous spread. However, I feel the heating is not good and the food are mostly not warm, especially for dinner. The location is on a small hill/slope and not very convenient to walk around. It’s better to come with self-driving/car. The town is small.

8

eileen

Sep 28, 2025

·

Stayed 5 nights

Great breakfast buffet

6

YUMIKO

Oct 31, 2025

·

Stayed 1 night

客室は綺麗で広くて良かったですが、バイキング形式の食事は美味しくなかったです

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6

jacinta

May 19, 2025

·

Stayed 2 nights

This is the first time we have booked a Japanese hotel, but the service under average. Most of the staff are not Japanese, so they do not care about the service This hotel is suitable for your group, not for individual bookings. The good things about the hotel, the dinner is good. But we don't try the breakfast because they close early at 8.30 am

10

Rajesh

Aug 28, 2023

·

Stayed 1 night

The hotel has humongous food options . The dinner and break fast options are amazing . Had stomach full of variety foods

8

Yew Kit Kevin

Oct 2, 2025

·

Stayed 1 night

Great buffet spread. Nice sea view

6

noriko

Feb 16, 2024

·

Stayed 1 night

今年はカニを食べたくて行きました。鍋用のカニしかなく残念。ホッケの飯寿司も楽しみにしていたのに無かった特別感がなくちょっと残念でした。毎年お正月は第一ホテルと決まっていたんですが、来年からは変えようかなと思っています

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2

HIROKO

Jul 15, 2025

·

Stayed 2 nights

食事の内容がおそまつ

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8

Eiko

Aug 8, 2025

·

Stayed 2 nights

夕飯のビュッフェの時間がもう少し遅くまでやってくれるとありがたかった。

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8 $294	9 $246	10
11 $286	12 $162	13 $163	14 $163	15 $165	16 $208	17
18 $163	19	20 $228	21 $150	22 $216	23 $165	24 $251
25 $149	26 $163	27 $165	28 $150	29 $150	30 $150	31 $443

Su	Mo	Tu	We	Th	Fr	Sa
1 $150	2 $150	3 $149	4 $150	5 $150	6 $151	7 $157
8 $143	9 $143	10 $143	11 $143	12 $143	13 $143	14 $157
15 $143	16 $143	17 $143	18 $143	19 $143	20 $143	21 $155
22 $155	23 $141	24 $143	25 $143	26 $141	27 $143	28 $157
29 $143	30 $143

Shiretoko Daiichi Hotel

Prices for Shiretoko Daiichi Hotel

Monthly average prices

About this property

Location

Room options

Japanese Western Style Room with Japanese Futon, West Wing, 9Th Or 10Th Floor

Universal Room with Care Bed

Japanese Western Style Room with Japanese Futon, Corner, West Wing, Panoramic View

Japanese Style Twin Room, Shizen Wing, No View

Japanese Style Twin Room, West Wing

Run of House

Double Bed Room

Japanese Style Room, West Wing

Japanese Style Room, Shizen Wing

Japanese Western Style Room with Japanese Futon, Corner, Shizen Wing

Twin Room

Japanese Western Style Family Room, West Wing

Corner Deluxe

Japanese Style Twin Room, Shizen Wing, Sea View

Deluxe Twin

Japanese Western Style Room B with Japanese Futon, Shizen Wing

Japanese Western Style Room a with Japanese Futon, Shizen Wing

Guest reviews of Shiretoko Daiichi Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Shiretoko Daiichi Hotel

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