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Tenseien


Amenities

  • Parking

  • Restaurant

  • Sauna

  • Non-Smoking Rooms

  • Banquet Facilities

  • Safe-Deposit Box

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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Tenseien, travelers describe a relaxing, well-equipped stay with serene gardens and generally friendly staff, while noting that some areas feel dated and the walk from the nearest station can be longer than expected.

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Facilities

Great

Cleanliness

Clean

Service

Friendly

Location

Walkable

Dining

Varied

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6

Man Wai

IAN-logo

23 Jan 2026

·

Stayed 2 nights

yes
yes

10

Milton

EXP-logo

6 Nov 2025

·

Stayed 3 nights

comfortable and clean. Pleasant stay. Courteous staff
comfortable and clean. Pleasant stay. Courteous staff

10

Yukiko

IAN-logo

7 Sept 2025

·

Stayed 1 night

This place is amazing! The staff, the facilities and food are top notch! I will warn you, if you have tattoos, you cannot use the public onsen bath. Such a relaxing place and will visit again! Thank you to the staff who were so kind, accommodating and very friendly!
This place is amazing! The staff, the facilities and food are top notch! I will warn you, if you have tattoos, you cannot use the public onsen bath. Such a relaxing place and will visit again! Thank you to the staff who were so kind, accommodating and very friendly!

10

Mojgan

EXP-logo

4 Aug 2025

·

Stayed 2 nights

A very good hotel with onsen
A very good hotel with onsen

4

lior

IAN-logo

21 May 2025

·

Stayed 3 nights

Very old hotel Terrible condition Most of the staff don't know a word in english The property is in a bad maintenance situation
Very old hotel Terrible condition Most of the staff don't know a word in english The property is in a bad maintenance situation

Yumoto 682, Yumoto, Hakone, Ashigarashimo District, Japan

Location

Located in Yumoto, a neighborhood in Hakone, Hakone Yumoto Onsen Tenseien is in the mountains. Hakone Hot Springs and Hakone Kowakien Yunessun are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Fuji-Hakone-Izu National Park and Hakone Gora Park. Hakone Toy Museum and Kanagawa Prefectural Museum of Natural History are also worth visiting.

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 18:00

Before 10:00


FAQs

Yes, parking is available on-site and is free of charge.


Check-in is from 15:00 until 18:00, and check-out is by 10:00.

The property is located in Yumoto, a neighborhood in Hakone, surrounded by mountains and close to Hakone Hot Springs and Fuji-Hakone-Izu National Park.


Children are allowed to stay at the property, but specific age policies are not mentioned.


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