Yunokuni Tensyo

Excellent onsen

Unfriendly staffs from front desk to kitchen. Been to many ryokans around Japan for the past few years and this is by far one of the worst. Nearby room was being rowdy past 11pm and nothing was done to ensure a restful stay. Service was bad, quality of stay was bad, kaiseki dinner was average and disappointing. During meals at the restaurant, there was no staff waiting to welcome us for dinner and breakfast during one of the days we stayed. For the price paid, I would rather head back to the nearby Ryokan Tachibana Shikitei instead. There was no staff to assist with our luggages during check out and neither was there anyone to send us off or offer help like other Ryokans do. Tatami was not comfortable either with only 1 thin layer. Not sure what's the point to stay in suite rooms when there's no added benefits. Staffs were only friendly towards Japanese. Almost billed us wrongly for drinks we did not have. Absurd. No free drinks in the room unlike other Ryokans. Do not recommend.

The people is extremely warm and welcoming, including reception and the lady serving us from check in to dining. The young lady can speak english, we have a great time there. We use the public onsen before dinner so there are not much people. The private onsen in the room also great, but will be a bit small if two people bath together. Will definitely recommend this place to people who want to experience Japanese traditional onsen culture and dining.

온천탕은 좋았으나 객실이.어둡고 시설이 그다지 좋지않았다 주변에 식사할곳도 마땅치않았다 딱 온천만 있다고 보면 된다 교통도 불편하다

あたり前ですがスタッフの対応・サービスは10年前以上に変わらずとても良い