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Guest reviews
6.8
Pleasant
Based on 1,111 verified reviews
Facilities
6.3
Cleanliness
6.4
Rooms
6.3
Service
7.1
Location
6.2
Dining
6.2
Who stays here?
Business
38%
Couple
8%
Family
33%
Group
8%
Solo
11%
8
Nobuko
Nov 2, 2022
·
Front desk staff was polite, kind, pleasant and competent. Conveniently located for enjoying parks and downtown. Wish it had an electric outlet and more counter space in the bathroom and no elevated partition that could be easily tripped at the bathroom entrance.
Front desk staff was polite, kind, pleasant and competent. Conveniently located for enjoying parks and downtown. Wish it had an electric outlet and more counter space in the bathroom and no elevated partition that could be easily tripped at the bathroom entrance.
10
Kathryne
Oct 28, 2022
·
Stayed 5 nights
The hotel is very close to the Gymnasium where we had our Aikido Seminar. It was in easy walking distance. Room was very compact and difficult for my husband who is 6ft height.
The hotel is very close to the Gymnasium where we had our Aikido Seminar. It was in easy walking distance. Room was very compact and difficult for my husband who is 6ft height.
6
Sharon
Aug 26, 2022
·
Stayed 2 nights
Staff was very nice and extremely helpful. They have a nice breakfast buffet. The hotel was generally clean. We had unfortunate experiences with the hot water. It's exceptionally hot and both my husband and I experienced the cold water turning off in the middle of our showers leaving us in an extremely hot shower which was not pleasant. It was only for a couple of seconds and then the cold water kicked in again but you need to watch out for that.
Staff was very nice and extremely helpful. They have a nice breakfast buffet. The hotel was generally clean. We had unfortunate experiences with the hot water. It's exceptionally hot and both my husband and I experienced the cold water turning off in the middle of our showers leaving us in an extremely hot shower which was not pleasant. It was only for a couple of seconds and then the cold water kicked in again but you need to watch out for that.
4
Hayden
Aug 16, 2022
·
Stayed 1 night
Front desk is well-kempt, but the rooms are not very clean. My bathroom smelled terrible. Rooms also have a weird layout, with the minifridge way up in the front of the room by the door and a huge step up into the bathroom (not atypical for Japan, but this step is uncomfortably large). Easy access to trams and Suizenji Park, but I imagine there are better options.
Front desk is well-kempt, but the rooms are not very clean. My bathroom smelled terrible. Rooms also have a weird layout, with the minifridge way up in the front of the room by the door and a huge step up into the bathroom (not atypical for Japan, but this step is uncomfortably large). Easy access to trams and Suizenji Park, but I imagine there are better options.
6
Yushi
2 weeks ago
·
Stayed 1 night
徒歩五分に別途駐車場があります
徒歩五分に別途駐車場があります
Izumi 1-8-5, Chuo Ward, Kumamoto, Japan
Location
With a stay at Green Rich Hotel Suizenji in Kumamoto (Chuo Ward), you'll be within a 5-minute drive of Kumamoto Castle and Suizenji Gardens. This hotel is 0.5 mi (0.8 km) from Lake Ezu and 0.5 mi (0.8 km) from Izumi Shrine.
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