Biwako Grand Hotel Kyo-Ohmi

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve access to the public bathing facility
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Reservations are required for private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
• Up to 3 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• A car is not required for transportation to and from this property.
• Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

• Futon bed fee: JPY 5000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.