Is parking available at the property?

Self parking is available on-site for a fee of JPY 2000 per night. Reservations are not required.

Does the property allow pets?

Pets are not allowed at the property. However, service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 14:00, and check-out is until 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What is the location of the hotel in relation to key landmarks?

The hotel is located in Toshima, Tokyo, within a 10-minute drive of Tokyo Dome and Tokyo Imperial Palace. It is approximately 4.5 miles (7.3 km) from Sensoji Temple and 5.3 miles (8.5 km) from Tokyo Skytree. Nearby attractions include Sunshine City Shopping Mall (2.2 km), University of Tokyo (3.0 km), and Ueno Park (4.3 km).

Smile Hotel Sugamo in Tokyo

Average nightly price at Smile Hotel Sugamo by month, last 12 months (USD)
Month	Average price
January	US$54
February	US$64
March	US$81
April	US$90
May	US$73
June	US$51
July	US$55
August	US$53
September	US$61
October	US$90
November	US$100
December	US$83

What guests think

At Smile Hotel Sugamo, travelers consistently praise the very convenient location near Sugamo Station and the friendly, accommodating staff, while noting compact, older rooms with some noise and temperature control quirks and Wi-Fi that can be slow.

Rooms are generally kept clean with daily housekeeping, though several guests mention dust, bathroom odors, and smelly towels. Breakfast is not offered during many stays, but abundant nearby restaurants, convenience stores, and a 24-hour supermarket make meals easy. Expect a simple, no-frills base with excellent transport access.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: onsite coin laundry and vending machines, complimentary bottled water or lobby drinks, and a required key drop at reception. Some note an older building, a single elevator, and changes to free coffee service.

Related guest reviews

8

YEE LING SHARON

13 Nov 2024

·

Stayed 4 nights

Hotel staffs are friendly. Went there early to store my luggage and when I\'m back from my sightseeing, my luggage was already in the room. You have to leave your key on the front desk each time you leave. Hotel is near the train station. Along the hotel street there are eateries. 24hr seiyu store where you can get most of the items. There is a nice sandwich shop just opp family mart. Sugamo shopping street ard 15 min walk. There\'s also KFC, BK and Mac nearby (near the main road). Room is nice and the rm corridor is wide and somewhat long enough for my 24" luggage to open fully. Any bigger than 24", I don\'t think you can open full. Air con is centralized. Means you can\'t control hot or cold air. It gets warm pretty fast even when setting is low. Luckily window can be open but not full (to let in cold air). Note there is a catch on the latch to release the lock when closing the window. It can be a little noisy at night if you open the window. Tub\'s height is low, which I liked. Unlike others hotel\'s tub, which is high, and I often trip myself when getting out of the tub. This hotel does daily cleaning. The cleaning time starts from 9am. I happen to stay on the top floor. Often find myself trying to get up early so cleaners can clean up my room.

10

Simone

9 Jan 2024

·

Stayed 28 nights

I stayed at this hotel for around 27 nights. I cannot fault it. The location is great - One minute walk to Sugamo station. It is close to a supermarket and lots of dining options both Japanese and western. The hotel staff were amazing. So friendly and always greeted me with a smile. There is a coin laundry and vending machines inside. The size is normal Japanese hotel room size. It also has a little nook where you can store clothes/small suitcase upright. I will definitely stay here again.

8

YOSHICHIKA

18 Mar 2024

·

Stayed 1 night

何度か利用しているホテルなんですが、朝のコーヒーサービスが無くなっていて残念だった。

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8

Joleen

28 Nov 2023

·

Stayed 8 nights

Convenient location and liked that they assigned a room that met my request. Laundry facilities on the 8th floor though wasn’t too impressed with the washing machine. Service provided was simple and inventory of room supplies were limited - extra amenities had to be self collected at the counter and staff faced some difficulty in providing 4 additional clothes hangers as there were only 2 put aside in their inventory.

10

Mei

9 Apr 2023

·

It's a huge plus that the hotel is only a 1 minute walk from Sugamo Station, which can get you to all the major areas in Tokyo within half an hour on the JR Yamanote Line. I don't know much Japanese but the staff were very accommodating and patient when checking me in. There's a Family Mart right next door to the hotel and a Seiyuu on the other side of the block too. Daily housekeeping by older ladies means a clean room in every spot is really nice. The only real downside I could think of is their Wi-Fi sometimes wasn't strong enough to load 1080p streams for me. But the cost per night was cheap so overall it's still amazing value for your money.

10

Frantz

26 Apr 2024

·

Stayed 8 nights

Extremely clean and friendly staff. Great job cleaning the room everyday with bath robes, bottled water, and clean towels and slippers. It was easy to find and right by the train that takes you all over tokyo. The area has a great restaurants and convenient stores and seiyu (essentially walmart) is right down the street and open 24/7 and has everything you will need. Stayed with my wife and 1 year and was big enough for us all to share a bed. Looking for a great stay absolutely consider smile sugamo.

6

Vincent

4 Apr 2025

·

Stayed 11 nights

I have stayed at this hotel before and returned even though the price has gone through the roof for some strange reason. The water that guests used to receive daily from the maid was now locked in a machine for which guests were offered tokens and humiliated into going to reception to get water from a vending machine. The water bottles are now half the size! People in rooms on the top floor smoked constantly and no staff did a thing about it. When I placed my luggage with staff on the last day I was the only guest to be asked how long I intended to leave it there for. Smile hotel is pretty good but prices are rising due to greed brought on by rampant tourism so I feel this may be my last trip but never say never.

8

shizuka

28 May 2025

·

Stayed 1 night

姿見、テーブルにも化粧ができるような鏡があるのとても助かります！荷物もチェックイン前に預けたらチェックインの時には部屋にまでもう運んでくれていました！水のペットボトルも小さいですがもらえますし、コーヒー、紅茶、ほうじ茶などのティーパックもあり、チェックアウトのときにはコーヒーを飲ませてもらいました！部屋には至る所少し短い髪の毛みたいなのが落ちてましたが、その件以外についてはとても満足です！スマイルホテルこれから使わせていただきたいです！

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8

Kevin

28 Dec 2024

·

Stayed 9 nights

Extremely close to the Sugamo JR station, which is why I picked this location. It’s an older business hotel but functional everything is fine. It was not the most comfortable bed but aside from that, pretty standard fare, including onsite coin laundry.

8

CHUN KIN FRANKIE

3 Jun 2025

·

Stayed 7 nights

每天有清潔員負責打掃，而且打掃乾淨，雖然酒店只有一部升降機，但不趕時間，也會搭得到升降機。窩心的枱前櫃台服務員，我見到人手足夠，每次也見到至少三位職員，check in手續很順利，由於未到時間check in,行李方面，職員會把客人的行李寄存，然後我們回到酒店時，行李已安排

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Cleanliness

Many reviews describe clean rooms with regular housekeeping. However, several report dust on surfaces, bathroom or drain odors, and towel smells, with occasional missed spots.

Related guest reviews

4

Satomi

8 Sept 2024

·

Stayed 1 night

部屋のテーブルがコップの後などがあり、汚かったです。

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2

Laura

30 Nov 2025

·

Stayed 4 nights

Great for the price point, but the lack of airflow and subpar cleaning made it feel more like a dirty sauna than a hotel room.

10

??

12 Jul 2023

·

Stayed 2 nights

施設は古いながらも綺麗に清掃されていました。

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8

WAI MAN

27 Jan 2026

·

Stayed 3 nights

職員服務非常好，當你去到酒店時，他們都會主動出來為你提供服務。房間整潔，雖然浴廁清潔，但不知為什麼總有少許不太良好的味道。

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4

junpei

6 Feb 2025

·

Stayed 2 nights

タオルは臭かったです。ユニットバスも詰まりがあり、清掃に問題ありと感じました。

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6

YUKIKO

3 Nov 2024

·

Stayed 2 nights

フロントで水とセルフコーヒーとアメニティ貰えます。スタッフの対応は優しくて良いです。駅近で隣りはファミマ、近くにスーパーと巣鴨地蔵通商店街。ものには困らないですが部屋の掃除は行き届いてなく全てに埃が積もっていました。埃だらけの加湿器は健康面が気になり使えません。

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10

kazumi

17 Nov 2025

·

Stayed 2 nights

清掃がいきとどき　清潔感がありました。 WiFi設定など細部にわたりスタッフさん大変対応も良く　また親切でした。また宿泊したいです。

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8

Elizabeth

14 Jun 2024

·

Stayed 5 nights

I really liked this hotel, it was really clean and the staff were very friendly. The room was perfect for one person and the hotel is only a couple minute walk from the Yamanote line. They never responded to my message asking if I could drop my bags off before check in, but when I showed up they let me check in early without me even asking. My only complaint is that the towels smelled weird, like dogs or cheese. I got a new towel every day and every single one was like that, but you can’t smell it until it’s wet.

8

sato

26 Oct 2025

·

Stayed 1 night

お世話になりました。清潔感のあるお部屋でした。

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10

Frantz

26 Apr 2024

·

Stayed 8 nights

Extremely clean and friendly staff. Great job cleaning the room everyday with bath robes, bottled water, and clean towels and slippers. It was easy to find and right by the train that takes you all over tokyo. The area has a great restaurants and convenient stores and seiyu (essentially walmart) is right down the street and open 24/7 and has everything you will need. Stayed with my wife and 1 year and was big enough for us all to share a bed. Looking for a great stay absolutely consider smile sugamo.

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Rooms

Rooms are small and functional with older fittings; some mention firm beds and occasional higher-floor views. Noise from corridors or neighbors, centralized climate control that can run hot, and often slow or unstable Wi-Fi are common drawbacks.

Related guest reviews

6

??

16 Nov 2024

·

Stayed 1 night

隣の部屋および廊下の音が漏れ聞こえる。

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8

MICHIKO

27 Feb 2025

·

Stayed 1 night

暑くて寝られなかった空調が全館共通だった為調整ができなくて朝は窓開けました他は言うことなしです

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6

Omar Anthony

6 Feb 2023

·

Wi-Fi connection is terrible

10

GaltOchir

8 Mar 2025

·

Stayed 8 nights

Too small, otherwise its fine for 2 people

10

Emily

14 Oct 2024

·

Stayed 2 nights

Staff were friendly. The room was adequately sized. The only thing I found a little disappointing was the room was really hot, even with airing it out with the window open and trying to use the air conditioner. Apart from that, a great hotel!

10

Chun Kai

18 Jun 2025

·

Stayed 3 nights

Location is very good, near the railway , hotel staff is very kindly. But wifi is not good, always can't connect to internet.

8

Hiu Chun

20 Mar 2025

·

Stayed 3 nights

The wall has poor sound insulation.

6

SUMIO

15 Nov 2025

·

Stayed 1 night

部屋が少し狭かった

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4

Ryan

5 Jan 2025

·

Stayed 5 nights

Before I start my review, I would like to say the staff was wonderful. My review is strictly only about the hotel and my stay itself, not about the staff. The WiFi was basically not even useable. It was always slow and disconnected itself multiple times. The desk was small with very little room to walk around for two people. I was not happy with the price I paid with the quality of the hotel.

8

Gilbert

29 Oct 2025

·

Stayed 3 nights

Personnel serviable et accueillant, chambre confortable, même si petite, il manque peut être une lampe de chevet pour la lecture

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Service

Service is widely praised as friendly, helpful, and responsive, with smooth check-in and considerate luggage handling. A few guests noted less satisfactory issue resolution or limited English ability.

Related guest reviews

10

Frank

24 Jun 2024

·

Stayed 2 nights

Everything is great! Especially the staff!

10

Simone

9 Jan 2024

·

Stayed 28 nights

I stayed at this hotel for around 27 nights. I cannot fault it. The location is great - One minute walk to Sugamo station. It is close to a supermarket and lots of dining options both Japanese and western. The hotel staff were amazing. So friendly and always greeted me with a smile. There is a coin laundry and vending machines inside. The size is normal Japanese hotel room size. It also has a little nook where you can store clothes/small suitcase upright. I will definitely stay here again.

10

Yasser Mostafa

17 Nov 2025

·

Stayed 13 nights

very polite and supportive staff. Clean hotel. The location is excellent, as it is close to Sugamo Station, from which you can easily access various areas and places in Tokyo.

8

KANAKO

4 Aug 2025

·

Stayed 1 night

駅から近い。目的の場所へのアクセスもよく便利でした。スタッフの方の対応も丁寧で安心できました。室内は新しくないが清潔感を感じました。

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10

kazumi

17 Nov 2025

·

Stayed 2 nights

清掃がいきとどき　清潔感がありました。 WiFi設定など細部にわたりスタッフさん大変対応も良く　また親切でした。また宿泊したいです。

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10

Lauren

12 Jun 2024

·

Stayed 2 nights

Great staff and clean room!

10

Shunsuke

4 Aug 2025

·

Stayed 1 night

先日利用した際に忘れものをしてしまいましたが、丁寧に梱包して発送して下さり感謝しています。お忙しいところ丁寧な対応が素晴らしいと思いました。また東京に出張する事がありましたら利用したいと思います。

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2

kazunori

22 Sept 2025

·

Stayed 3 nights

催事出店で従業員が宿泊しましたが、朝に水道のトラブルで濁った水が出てシャワーが浴びれず、復旧まで待他なくてはならなく仕事に遅れる。また、夜には配管を叩くような音が1時間ごとに鳴り眠れず、不眠による体調不良のため、仕事時間を減らすことに。部屋の変更など対応してくださったが、従業員曰く誠意を感じられない謝り方をされ、不快な思いをしたとのこと。他のスマイルホテルでは、このような事はなかっただけに、残念です。

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10

Justin

7 Nov 2023

·

Stayed 3 nights

Very friendly and helpful staff.

8

CHUN KIN FRANKIE

3 Jun 2025

·

Stayed 7 nights

每天有清潔員負責打掃，而且打掃乾淨，雖然酒店只有一部升降機，但不趕時間，也會搭得到升降機。窩心的枱前櫃台服務員，我見到人手足夠，每次也見到至少三位職員，check in手續很順利，由於未到時間check in,行李方面，職員會把客人的行李寄存，然後我們回到酒店時，行李已安排

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AI-generated summary based on recent guest reviews

Location

Excellent location a short walk from JR Sugamo Station and the Yamanote Line, with convenience stores, a 24-hour supermarket, and many eateries nearby. The area feels safe and relatively quiet yet offers easy access across Tokyo.

Related guest reviews

10

Astrid Carolina Mercado

24 Sept 2025

·

Stayed 6 nights

Great location, just around 5 minutes to the Yamanote line, clean rooms, and friendly staff.

10

Gideon

14 Oct 2025

·

Stayed 4 nights

Clean nice a quiet and very convenient to the train station and the yamanote

10

Karim

25 Jul 2025

·

Stayed 6 nights

Right next to a FamilyMart convenience store and walking distance from Yamamote and Mita lines. Neighborhood is safe, but go early enough some days and you'll see lines outside pachinko machine buildings.

10

Dean

14 Aug 2024

·

Stayed 6 nights

Amazing place, close to Sugamo station with tons of great dining options nearby. Also 30 seconds away from a FamilyMart which is really convenient for a quick breakfast on the go.

6

Chien Ming

6 Dec 2025

·

Stayed 2 nights

地點很好地點很好地點很好但房間內設施老舊

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10

Masaaki

24 Feb 2025

·

Stayed 1 night

It is 2-3 min. Walk from Sugamo-sta. Quiet and clean hotel.

6

TAKAFUMI

29 Nov 2025

·

Stayed 2 nights

思ったより設備は古かったです。巣鴨駅からは近くて、周辺にお店も多く便利でした。

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8

Yukihiko

25 Jul 2025

·

Stayed 1 night

駅近で近くにレストランやコンビニも多く、都心にも非常に近く、最寄の巣鴨駅は乗降客もさほど多くなく、山手線界隈の客先訪問には非常に便利だった。

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10

Juan

25 Aug 2025

·

Stayed 3 nights

Very convenient location only a couple of blocks from the Yamanote line on a not that busy station. Very friendly staff. Offered complementary several bottles of water when arriving. Highly recommended. I’ll consider this place in the future for when I visit Tokyo again! Thanks!

8

Jessie

23 Dec 2024

·

Stayed 9 nights

5 mins walk to Sugamo Station, just 2 Stations away from Ikebukuro, next to 24hr Convenience store, a large supermarket just nearby Definitely will consider to stay again!

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Dining

Breakfast has often not been available and there is no clear on-site dining. Guests rely on plentiful nearby restaurants, cafes, and convenience stores for meals.

Related guest reviews

8

Myles

15 Sept 2023

·

Stayed 4 nights

Good hotel, good location next to station. Dinner is somewhat limited compared to other major stations. Staff very friendly. Small rooms perfect for one person

10

Luis

30 Dec 2022

·

Stayed 19,356 nights

Amazing and cheap place to stay. Rooms are small and bathroom is as well but its enough for one person. Even though i don't know Japanese they were very accomodating of that as I used google translate and a variety of hand gestures. The station is close by, there's a Seiyuu that has about everything (just in case you forgot anything at home), and a good couple of Izakayas around. I definitely reccomend.

6

Seiichi

11 Jul 2024

·

Stayed 1 night

以前は、朝食があったが、今は朝食を行っていないようで残念。

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10

Dean

14 Aug 2024

·

Stayed 6 nights

Amazing place, close to Sugamo station with tons of great dining options nearby. Also 30 seconds away from a FamilyMart which is really convenient for a quick breakfast on the go.

10

Jonas

27 Oct 2023

·

Stayed 5 nights

Had a nice stay, all amenities are available. Easy walk to subway or yamanote line. Food options everywhere. Recommended.

8

Tomoki

22 Sept 2025

·

Stayed 2 nights

朝食がありませんでしたが、周りに食べるところやコンビニもあるので、それほど困りませんでした。場所は駅からすぐで便利でした。

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8

Yukihiko

25 Jul 2025

·

Stayed 1 night

駅近で近くにレストランやコンビニも多く、都心にも非常に近く、最寄の巣鴨駅は乗降客もさほど多くなく、山手線界隈の客先訪問には非常に便利だった。

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8

Jessie

23 Dec 2024

·

Stayed 9 nights

5 mins walk to Sugamo Station, just 2 Stations away from Ikebukuro, next to 24hr Convenience store, a large supermarket just nearby Definitely will consider to stay again!

8

Tat

6 May 2023

·

Stayed 3 nights

Convenient location, many restaurants and coffee shops around.

8

Takeshi

2 Apr 2023

·

Stayed 1 night

駅近でとても便利繁華街の中にあるがフロントが24時間対応で、セキュリティーは、しっかりして安心でした。朝食があると良かったです。

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $63	3 $120
4 $70	5 $79	6 $94	7 $105	8 $107	9 $99	10 $185
11 $127	12 $59	13 $76	14 $100	15 $107	16 $99	17 $150
18 $66	19 $76	20 $98	21 $103	22 $108	23 $100	24 $177
25 $73	26 $73	27 $87	28 $105	29 $110	30 $100	31 $154

Su	Mo	Tu	We	Th	Fr	Sa
1 $73	2 $56	3 $64	4 $83	5 $99	6 $109	7 $198
8 $77	9 $62	10 $82	11 $97	12 $108	13 $114	14 $173
15 $70	16 $74	17 $94	18 $104	19 $111	20 $126	21 $221
22 $149	23 $63	24 $73	25 $85	26 $94	27 $94	28 $162
29 $58	30 $57

Smile Hotel Sugamo

Prices for Smile Hotel Sugamo

Monthly average prices

About this property

Location

Room options

Single Room

Economy Semi-Double Room

Double Room

Twin Room

Guest reviews of Smile Hotel Sugamo

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Smile Hotel Sugamo

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