Gokan no Yu Tsuruya
$162
/ night
Avg. for September
Prices for Gokan no Yu Tsuruya
Select dates to see prices and availability
$162
/ night
Avg. for September
Monthly average prices
Nightly prices at Gokan no Yu Tsuruya average $131 in April, the cheapest month, and $238 in February, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $206 |
| February | $238 |
| March | $135 |
| April | $131 |
| May | $171 |
| June | $188 |
| July | $160 |
| August | $187 |
| September | $162 |
| October | $203 |
| November | $198 |
| December | $192 |
J
F
M
A
M
J
J
A
Sep · $162
S
O
N
D
Most expensive: February (~$238)
Cheapest: April (~$131)
About this property
Relax in a full-service spa at this ryokan, steps from Zao Hot Springs Ski Resort and Zao Chuo Ropeway. Free self-parking available.
Location
Located in Zaoonsen, a neighborhood in Yamagata, Gokan no Yu Tsuruya is in the mountains and on the boardwalk/promenade. Zao Hot Springs Ski Resort and Zao Chuo Ropeway are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Shiginoya Chinuma and Okama Crater. Don't miss out on a visit to Lina World. Spend some time exploring the area's activities, including snowboarding and cross-country skiing.
Refrigerator
TV
Housekeeping
Hair Dryer
Desk
Towels
Room options
1
Room Run of House
Room details
Air ConditioningWi-Fi (Free)Safe
Room Japanese Room Smoking
Room with Shared Bathroom Smoking
Junior Suite Japanese Room with Views
Sleeps 5
5
Room Japanese Room
Room details
Air ConditioningWi-Fi (Free)Safe
Room Japanese Room with Shared Bathroom
Twin
Sleeps 4
Room Japanese Room with Views
Twin Japanese Room with Views
Sleeps 4
Guest reviews of Gokan no Yu Tsuruya
10
Exceptional
Based on 1 verified review
Who stays here?
Couple
36%
Family
41%
Group
21%
What guests think
AI-generated summary based on recent guest reviews
At Gokan no Yu Tsuruya, travellers consistently praise the exceptionally friendly staff, the convenient location opposite the Zao Onsen bus terminal, and soothing public and bookable private hot springs that make ski days and relaxing evenings especially easy.
Read moreWas this helpful?
What guests think
At Gokan no Yu Tsuruya, travellers consistently praise the exceptionally friendly staff, the convenient location opposite the Zao Onsen bus terminal, and soothing public and bookable private hot springs that make ski days and relaxing evenings especially easy.
Rooms are generally spacious and traditional with futon bedding, and many guests commend the tasty breakfast and dinner when booked. Despite the building’s age, upkeep and cleanliness are widely appreciated, though a few note maintenance hiccups or very hot bath temperatures. Options for eating out in town can be limited on some evenings if you skip the meal plan. Expect a welcoming, convenient base for Zao Onsen and skiing.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Guests consistently praise the public onsen and the free, reservable 50‑minute private baths; several also value the outdoor bath and convenient ski shuttles. A few note the facilities feel older or report issues like very hot water or occasional heating/shower problems.
Related guest reviews
8
MAN SZE JANET
Feb 22, 2024
·
Stayed 4 nights
Friendly and helpful staff, great hospitality! Room is spacious (traditional Japanese futon style). Private onsen available for booking for free (per room per day), public onsen is also available at almost 24/7. Highly recommend to book at least 1 set of on-site dinner breakfast, local produces used.
Friendly and helpful staff, great hospitality! Room is spacious (traditional Japanese futon style). Private onsen available for booking for free (per room per day), public onsen is also available at almost 24/7. Highly recommend to book at least 1 set of on-site dinner breakfast, local produces used.
10
Kam Ngo, Jacinta
Dec 11, 2024
·
Stayed 2 nights
It was a very nice stay. The staff were very friendly, polite and helpful with luggage. The hotel is very close to Zao Sanroku Station. Since there was a lot of snow on the top of Zao Mountain, the staff knew that we were here to visit. He saw that we were only wearing sports shoes, and suggested lending us a pair of rubber boot for temporary use. I was really so grateful to him. He also speaks English and can provide useful information. In addition, the hotel provides covered parking spaces in case your vehicle gets covered in snow. The room was clean and tidy. There were two tatami mats in the room and there was still enough space for two large suitcases. A large traditional hot spring bath with indoor and outdoor hot spring pools and plenty of space. You can also choose to enjoy a 50 minutes private bath when you checked in. Highly recommended to those who go to Zao Onsen.
It was a very nice stay. The staff were very friendly, polite and helpful with luggage. The hotel is very close to Zao Sanroku Station. Since there was a lot of snow on the top of Zao Mountain, the staff knew that we were here to visit. He saw that we were only wearing sports shoes, and suggested lending us a pair of rubber boot for temporary use. I was really so grateful to him. He also speaks English and can provide useful information. In addition, the hotel provides covered parking spaces in case your vehicle gets covered in snow. The room was clean and tidy. There were two tatami mats in the room and there was still enough space for two large suitcases. A large traditional hot spring bath with indoor and outdoor hot spring pools and plenty of space. You can also choose to enjoy a 50 minutes private bath when you checked in. Highly recommended to those who go to Zao Onsen.
8
??
Aug 10, 2025
·
Stayed 1 night
スタッフの対応は良かったです。 貸切風呂も大変満足でした。温度調整もでき快適でした。 子供と妻といい体験、想い出が出来ました。 ありがとうございました。
スタッフの対応は良かったです。 貸切風呂も大変満足でした。温度調整もでき快適でした。 子供と妻といい体験、想い出が出来ました。 ありがとうございました。
10
Aileen
Dec 30, 2025
·
Stayed 1 night
Staff are nice, room is clean, onsen is awesome!! And location is great, right next to the bus terminal.
Staff are nice, room is clean, onsen is awesome!! And location is great, right next to the bus terminal.
10
Ping Min
Jan 31, 2026
·
Stayed 1 night
房間乾淨，服務人員友善體貼，溫泉超棒
房間乾淨，服務人員友善體貼，溫泉超棒
10
Caroline
Feb 12, 2025
·
Stayed 5 nights
Had an amazing 5 nights at Tsuruya. A very comfortable room with soft sleep mats, low table and chairs and 2 sitting chairs. We had full board and the meals were exceptional. Very fresh Japanese meals. We loved the outdoor onsen - it was a treat to sit in the hot mineral water while being snowed on. The best part of our stay was the friendly and helpful staff who went out of their way for us - either with hints of where to ski, how to eat meals or general interest in our day. Given we have no Japanese, communication was not difficult. Tsuruya also offers shuttles to the 3 main ski slopes although it is only a 5-10 min walk. We thoroughly enjoyed our stay and will be back next year.
Had an amazing 5 nights at Tsuruya. A very comfortable room with soft sleep mats, low table and chairs and 2 sitting chairs. We had full board and the meals were exceptional. Very fresh Japanese meals. We loved the outdoor onsen - it was a treat to sit in the hot mineral water while being snowed on. The best part of our stay was the friendly and helpful staff who went out of their way for us - either with hints of where to ski, how to eat meals or general interest in our day. Given we have no Japanese, communication was not difficult. Tsuruya also offers shuttles to the 3 main ski slopes although it is only a 5-10 min walk. We thoroughly enjoyed our stay and will be back next year.
10
CHIN CHIA
Jan 25, 2025
·
Stayed 5 nights
Perfect location Perfect onsen Perfect meal free shuttle bus to and from Zao Ski area
Perfect location Perfect onsen Perfect meal free shuttle bus to and from Zao Ski area
8
Wing hung
Sep 17, 2025
·
Stayed 1 night
地點就在巴士站對面，溫泉超級舒適。check in 可以預約免費五十分鐘私人溫泉，服務誠懇有禮。
地點就在巴士站對面，溫泉超級舒適。check in 可以預約免費五十分鐘私人溫泉，服務誠懇有禮。
4
SUK YIN
Feb 17, 2025
·
Stayed 1 night
暖氣設備壞，要投訴才找人修理。須然免費享用貸切風呂，但突然通知花灑壞，唯有接受要回房間沖身。導致感覺不佳
暖氣設備壞，要投訴才找人修理。須然免費享用貸切風呂，但突然通知花灑壞，唯有接受要回房間沖身。導致感覺不佳
10
TZUTING
Jan 1, 2025
·
Stayed 1 night
雖然是有點年紀的老舊旅館了, 但館內依舊維持的非常好, 非常乾淨 館內的服務人員都非常親切, 讓人如同在家一般放鬆的感受 房間寬敞舒服, 免費提供的雙人湯屋也很讚，但溫泉的溫度有點太高了, 即便泡進去一段時間還是好難適應 整體而言值得五顆星的日式溫泉旅館
雖然是有點年紀的老舊旅館了, 但館內依舊維持的非常好, 非常乾淨 館內的服務人員都非常親切, 讓人如同在家一般放鬆的感受 房間寬敞舒服, 免費提供的雙人湯屋也很讚，但溫泉的溫度有點太高了, 即便泡進去一段時間還是好難適應 整體而言值得五顆星的日式溫泉旅館
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Many reviews describe rooms as very clean and well maintained, even in an older or refurbished building. Overall cleanliness leaves a strong positive impression.
Related guest reviews
10
Kam Ngo, Jacinta
Dec 11, 2024
·
Stayed 2 nights
It was a very nice stay. The staff were very friendly, polite and helpful with luggage. The hotel is very close to Zao Sanroku Station. Since there was a lot of snow on the top of Zao Mountain, the staff knew that we were here to visit. He saw that we were only wearing sports shoes, and suggested lending us a pair of rubber boot for temporary use. I was really so grateful to him. He also speaks English and can provide useful information. In addition, the hotel provides covered parking spaces in case your vehicle gets covered in snow. The room was clean and tidy. There were two tatami mats in the room and there was still enough space for two large suitcases. A large traditional hot spring bath with indoor and outdoor hot spring pools and plenty of space. You can also choose to enjoy a 50 minutes private bath when you checked in. Highly recommended to those who go to Zao Onsen.
It was a very nice stay. The staff were very friendly, polite and helpful with luggage. The hotel is very close to Zao Sanroku Station. Since there was a lot of snow on the top of Zao Mountain, the staff knew that we were here to visit. He saw that we were only wearing sports shoes, and suggested lending us a pair of rubber boot for temporary use. I was really so grateful to him. He also speaks English and can provide useful information. In addition, the hotel provides covered parking spaces in case your vehicle gets covered in snow. The room was clean and tidy. There were two tatami mats in the room and there was still enough space for two large suitcases. A large traditional hot spring bath with indoor and outdoor hot spring pools and plenty of space. You can also choose to enjoy a 50 minutes private bath when you checked in. Highly recommended to those who go to Zao Onsen.
10
Nobuaki
Sep 9, 2025
·
Stayed 1 night
建物自体は大分古いのですが、数年前にリフォームされたとのこと。部屋はとても清潔で快適でした。
建物自体は大分古いのですが、数年前にリフォームされたとのこと。部屋はとても清潔で快適でした。
10
Aileen
Dec 30, 2025
·
Stayed 1 night
Staff are nice, room is clean, onsen is awesome!! And location is great, right next to the bus terminal.
Staff are nice, room is clean, onsen is awesome!! And location is great, right next to the bus terminal.
10
Hei Man
Oct 19, 2024
·
Stayed 2 nights
藏王巴士站對面非常便利，全體員工態度有禮，職員會細心詢問我們會去的景點，取地圖教如何去到/巴士班次時間，入住兩晚已全體驗酒店內4個貸切風呂，十分舒適，房間整體乾淨，晚餐不錯，下次再到藏王溫泉的話會再入住
藏王巴士站對面非常便利，全體員工態度有禮，職員會細心詢問我們會去的景點，取地圖教如何去到/巴士班次時間，入住兩晚已全體驗酒店內4個貸切風呂，十分舒適，房間整體乾淨，晚餐不錯，下次再到藏王溫泉的話會再入住
10
CHENGYU
Mar 7, 2024
·
Stayed 2 nights
乾淨 服務周到
乾淨 服務周到
10
Ping Min
Jan 31, 2026
·
Stayed 1 night
房間乾淨，服務人員友善體貼，溫泉超棒
房間乾淨，服務人員友善體貼，溫泉超棒
10
Hitomi
Dec 10, 2023
·
Stayed 1 night
お部屋が広く清潔で、非常に快適でした。 大きい加湿器兼空気清浄機や電気ポットも完備されておりよかったです。加湿器にはすでに水がセットされており、電気ポットには蔵王の水がセットされていました。こういった細かいサービスが行き届いていて満足度が高いです。また、貸切温泉を無料で利用できたのもありがたかったです。ただ、温泉の温度がかなり熱く、温度調整に手間取ってしまったのでそこだけ事前にご説明いただけると良かったかなと思いました。
お部屋が広く清潔で、非常に快適でした。 大きい加湿器兼空気清浄機や電気ポットも完備されておりよかったです。加湿器にはすでに水がセットされており、電気ポットには蔵王の水がセットされていました。こういった細かいサービスが行き届いていて満足度が高いです。また、貸切温泉を無料で利用できたのもありがたかったです。ただ、温泉の温度がかなり熱く、温度調整に手間取ってしまったのでそこだけ事前にご説明いただけると良かったかなと思いました。
10
Sara
Dec 25, 2025
·
Stayed 3 nights
* Enormt trevlig och snäll personal * Rent och fint * God mat, vi hade halvpension, ovanliga smaker för oss svenskar. Men vackert presenterat * Nära till bussen *
* Enormt trevlig och snäll personal * Rent och fint * God mat, vi hade halvpension, ovanliga smaker för oss svenskar. Men vackert presenterat * Nära till bussen *
10
TZUTING
Jan 1, 2025
·
Stayed 1 night
雖然是有點年紀的老舊旅館了, 但館內依舊維持的非常好, 非常乾淨 館內的服務人員都非常親切, 讓人如同在家一般放鬆的感受 房間寬敞舒服, 免費提供的雙人湯屋也很讚，但溫泉的溫度有點太高了, 即便泡進去一段時間還是好難適應 整體而言值得五顆星的日式溫泉旅館
雖然是有點年紀的老舊旅館了, 但館內依舊維持的非常好, 非常乾淨 館內的服務人員都非常親切, 讓人如同在家一般放鬆的感受 房間寬敞舒服, 免費提供的雙人湯屋也很讚，但溫泉的溫度有點太高了, 即便泡進去一段時間還是好難適應 整體而言值得五顆星的日式溫泉旅館
10
ナオキ
Jan 24, 2024
·
Stayed 2 nights
This traditional Japanese hotel is located right in front of the bus stop from Yamagata station. Room was a little old look but very clean and maintained. Food and hot springs were very very recommended! Staffs were not good at English but used communicating with foreigners with google translation etc. So no worry. They were very nice and full of hospitality.
This traditional Japanese hotel is located right in front of the bus stop from Yamagata station. Room was a little old look but very clean and maintained. Food and hot springs were very very recommended! Staffs were not good at English but used communicating with foreigners with google translation etc. So no worry. They were very nice and full of hospitality.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious and traditional tatami/futon style, with some finding the futon comfortable and others preferring softer or Western bedding. A few note the decor feels older but comfortable.
Related guest reviews
8
MAN SZE JANET
Feb 22, 2024
·
Stayed 4 nights
Friendly and helpful staff, great hospitality! Room is spacious (traditional Japanese futon style). Private onsen available for booking for free (per room per day), public onsen is also available at almost 24/7. Highly recommend to book at least 1 set of on-site dinner breakfast, local produces used.
Friendly and helpful staff, great hospitality! Room is spacious (traditional Japanese futon style). Private onsen available for booking for free (per room per day), public onsen is also available at almost 24/7. Highly recommend to book at least 1 set of on-site dinner breakfast, local produces used.
10
Waikit
Jan 16, 2025
·
Stayed 1 night
Very nice place, room is very big. all staffs are amazingly helpful and nice.
Very nice place, room is very big. all staffs are amazingly helpful and nice.
10
Kam Ngo, Jacinta
Dec 11, 2024
·
Stayed 2 nights
It was a very nice stay. The staff were very friendly, polite and helpful with luggage. The hotel is very close to Zao Sanroku Station. Since there was a lot of snow on the top of Zao Mountain, the staff knew that we were here to visit. He saw that we were only wearing sports shoes, and suggested lending us a pair of rubber boot for temporary use. I was really so grateful to him. He also speaks English and can provide useful information. In addition, the hotel provides covered parking spaces in case your vehicle gets covered in snow. The room was clean and tidy. There were two tatami mats in the room and there was still enough space for two large suitcases. A large traditional hot spring bath with indoor and outdoor hot spring pools and plenty of space. You can also choose to enjoy a 50 minutes private bath when you checked in. Highly recommended to those who go to Zao Onsen.
It was a very nice stay. The staff were very friendly, polite and helpful with luggage. The hotel is very close to Zao Sanroku Station. Since there was a lot of snow on the top of Zao Mountain, the staff knew that we were here to visit. He saw that we were only wearing sports shoes, and suggested lending us a pair of rubber boot for temporary use. I was really so grateful to him. He also speaks English and can provide useful information. In addition, the hotel provides covered parking spaces in case your vehicle gets covered in snow. The room was clean and tidy. There were two tatami mats in the room and there was still enough space for two large suitcases. A large traditional hot spring bath with indoor and outdoor hot spring pools and plenty of space. You can also choose to enjoy a 50 minutes private bath when you checked in. Highly recommended to those who go to Zao Onsen.
10
Nick
Jan 13, 2025
·
Stayed 5 nights
Great ryokan near the main road of zao. Excellant staff, friendly service with awesome private and public onsens. Big family room was perfect to section off our teenager. Only issue was limited self catering options if you dont take the pricey breakfast/dinner option, single small lawsons in town
Great ryokan near the main road of zao. Excellant staff, friendly service with awesome private and public onsens. Big family room was perfect to section off our teenager. Only issue was limited self catering options if you dont take the pricey breakfast/dinner option, single small lawsons in town
10
Caroline
Feb 12, 2025
·
Stayed 5 nights
Had an amazing 5 nights at Tsuruya. A very comfortable room with soft sleep mats, low table and chairs and 2 sitting chairs. We had full board and the meals were exceptional. Very fresh Japanese meals. We loved the outdoor onsen - it was a treat to sit in the hot mineral water while being snowed on. The best part of our stay was the friendly and helpful staff who went out of their way for us - either with hints of where to ski, how to eat meals or general interest in our day. Given we have no Japanese, communication was not difficult. Tsuruya also offers shuttles to the 3 main ski slopes although it is only a 5-10 min walk. We thoroughly enjoyed our stay and will be back next year.
Had an amazing 5 nights at Tsuruya. A very comfortable room with soft sleep mats, low table and chairs and 2 sitting chairs. We had full board and the meals were exceptional. Very fresh Japanese meals. We loved the outdoor onsen - it was a treat to sit in the hot mineral water while being snowed on. The best part of our stay was the friendly and helpful staff who went out of their way for us - either with hints of where to ski, how to eat meals or general interest in our day. Given we have no Japanese, communication was not difficult. Tsuruya also offers shuttles to the 3 main ski slopes although it is only a 5-10 min walk. We thoroughly enjoyed our stay and will be back next year.
10
Li Wing
Dec 27, 2025
·
Stayed 7 nights
員工非常友善，每天都可以泡到幾百年歷史的溫泉非常療癒，房間是傳統榻榻米的房間，如果不習慣睡太硬的墊子，建議選擇洋房
員工非常友善，每天都可以泡到幾百年歷史的溫泉非常療癒，房間是傳統榻榻米的房間，如果不習慣睡太硬的墊子，建議選擇洋房
10
Hitomi
Dec 10, 2023
·
Stayed 1 night
お部屋が広く清潔で、非常に快適でした。 大きい加湿器兼空気清浄機や電気ポットも完備されておりよかったです。加湿器にはすでに水がセットされており、電気ポットには蔵王の水がセットされていました。こういった細かいサービスが行き届いていて満足度が高いです。また、貸切温泉を無料で利用できたのもありがたかったです。ただ、温泉の温度がかなり熱く、温度調整に手間取ってしまったのでそこだけ事前にご説明いただけると良かったかなと思いました。
お部屋が広く清潔で、非常に快適でした。 大きい加湿器兼空気清浄機や電気ポットも完備されておりよかったです。加湿器にはすでに水がセットされており、電気ポットには蔵王の水がセットされていました。こういった細かいサービスが行き届いていて満足度が高いです。また、貸切温泉を無料で利用できたのもありがたかったです。ただ、温泉の温度がかなり熱く、温度調整に手間取ってしまったのでそこだけ事前にご説明いただけると良かったかなと思いました。
10
Lai Sze Dede
Jan 25, 2025
·
Stayed 1 night
員工非常友善，房間好大整潔，早晚餐好味，會再入住！
員工非常友善，房間好大整潔，早晚餐好味，會再入住！
10
TZUTING
Jan 1, 2025
·
Stayed 1 night
雖然是有點年紀的老舊旅館了, 但館內依舊維持的非常好, 非常乾淨 館內的服務人員都非常親切, 讓人如同在家一般放鬆的感受 房間寬敞舒服, 免費提供的雙人湯屋也很讚，但溫泉的溫度有點太高了, 即便泡進去一段時間還是好難適應 整體而言值得五顆星的日式溫泉旅館
雖然是有點年紀的老舊旅館了, 但館內依舊維持的非常好, 非常乾淨 館內的服務人員都非常親切, 讓人如同在家一般放鬆的感受 房間寬敞舒服, 免費提供的雙人湯屋也很讚，但溫泉的溫度有點太高了, 即便泡進去一段時間還是好難適應 整體而言值得五顆星的日式溫泉旅館
10
ナオキ
Jan 24, 2024
·
Stayed 2 nights
This traditional Japanese hotel is located right in front of the bus stop from Yamagata station. Room was a little old look but very clean and maintained. Food and hot springs were very very recommended! Staffs were not good at English but used communicating with foreigners with google translation etc. So no worry. They were very nice and full of hospitality.
This traditional Japanese hotel is located right in front of the bus stop from Yamagata station. Room was a little old look but very clean and maintained. Food and hot springs were very very recommended! Staffs were not good at English but used communicating with foreigners with google translation etc. So no worry. They were very nice and full of hospitality.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Service is repeatedly praised as warm, polite, and helpful, with staff assisting with luggage, local tips, late arrivals, and English communication. Guests appreciate efficient check‑in with onsen bookings and help arranging ski shuttles.
Related guest reviews
10
Beng Ooi
Feb 27, 2023
·
Stayed 2 nights
Hotel staff are friendly and helpful, recommend us good restaurant and advise us what is best time to see snow monster, lift tiket and cable car ticket buy from hotel save us some money.
Hotel staff are friendly and helpful, recommend us good restaurant and advise us what is best time to see snow monster, lift tiket and cable car ticket buy from hotel save us some money.
10
Jun
Mar 7, 2025
·
Stayed 4 nights
The staff are super friendly and always ready to help. The daily prepared meals were delicious and many varieties to choose from. Being able to book hot spring without leaving the resort was super convenient. Loved our family time here in Japan and will definitely come back again soon.
The staff are super friendly and always ready to help. The daily prepared meals were delicious and many varieties to choose from. Being able to book hot spring without leaving the resort was super convenient. Loved our family time here in Japan and will definitely come back again soon.
10
Kam Ngo, Jacinta
Dec 11, 2024
·
Stayed 2 nights
It was a very nice stay. The staff were very friendly, polite and helpful with luggage. The hotel is very close to Zao Sanroku Station. Since there was a lot of snow on the top of Zao Mountain, the staff knew that we were here to visit. He saw that we were only wearing sports shoes, and suggested lending us a pair of rubber boot for temporary use. I was really so grateful to him. He also speaks English and can provide useful information. In addition, the hotel provides covered parking spaces in case your vehicle gets covered in snow. The room was clean and tidy. There were two tatami mats in the room and there was still enough space for two large suitcases. A large traditional hot spring bath with indoor and outdoor hot spring pools and plenty of space. You can also choose to enjoy a 50 minutes private bath when you checked in. Highly recommended to those who go to Zao Onsen.
It was a very nice stay. The staff were very friendly, polite and helpful with luggage. The hotel is very close to Zao Sanroku Station. Since there was a lot of snow on the top of Zao Mountain, the staff knew that we were here to visit. He saw that we were only wearing sports shoes, and suggested lending us a pair of rubber boot for temporary use. I was really so grateful to him. He also speaks English and can provide useful information. In addition, the hotel provides covered parking spaces in case your vehicle gets covered in snow. The room was clean and tidy. There were two tatami mats in the room and there was still enough space for two large suitcases. A large traditional hot spring bath with indoor and outdoor hot spring pools and plenty of space. You can also choose to enjoy a 50 minutes private bath when you checked in. Highly recommended to those who go to Zao Onsen.
10
Hsiyu
Feb 27, 2025
·
Stayed 2 nights
很喜歡❤️服務很好 很貼心 成立三個訂單（4晚🤣） 還好幫我們安排同一間房 免於換房的苦惱 非常感謝🙏 每日早上都可先預約當晚的私人湯屋 住四晚 每晚都不一樣 很舒服～ 滑雪回來還有甜米酒可以喝 太幸福 晚餐早餐也都很好吃😋吃很飽 到雪場都有接駁車很方便 對面就是巴士站 超級方便 不用拖行李就是100分😆 總之 很喜歡❤️非常感謝
很喜歡❤️服務很好 很貼心 成立三個訂單（4晚🤣） 還好幫我們安排同一間房 免於換房的苦惱 非常感謝🙏 每日早上都可先預約當晚的私人湯屋 住四晚 每晚都不一樣 很舒服～ 滑雪回來還有甜米酒可以喝 太幸福 晚餐早餐也都很好吃😋吃很飽 到雪場都有接駁車很方便 對面就是巴士站 超級方便 不用拖行李就是100分😆 總之 很喜歡❤️非常感謝
10
Aileen
Dec 30, 2025
·
Stayed 1 night
Staff are nice, room is clean, onsen is awesome!! And location is great, right next to the bus terminal.
Staff are nice, room is clean, onsen is awesome!! And location is great, right next to the bus terminal.
10
sandy
Mar 9, 2023
·
Stayed 3 nights
staff were incredible. could help enough.
staff were incredible. could help enough.
10
Caroline
Feb 12, 2025
·
Stayed 5 nights
Had an amazing 5 nights at Tsuruya. A very comfortable room with soft sleep mats, low table and chairs and 2 sitting chairs. We had full board and the meals were exceptional. Very fresh Japanese meals. We loved the outdoor onsen - it was a treat to sit in the hot mineral water while being snowed on. The best part of our stay was the friendly and helpful staff who went out of their way for us - either with hints of where to ski, how to eat meals or general interest in our day. Given we have no Japanese, communication was not difficult. Tsuruya also offers shuttles to the 3 main ski slopes although it is only a 5-10 min walk. We thoroughly enjoyed our stay and will be back next year.
Had an amazing 5 nights at Tsuruya. A very comfortable room with soft sleep mats, low table and chairs and 2 sitting chairs. We had full board and the meals were exceptional. Very fresh Japanese meals. We loved the outdoor onsen - it was a treat to sit in the hot mineral water while being snowed on. The best part of our stay was the friendly and helpful staff who went out of their way for us - either with hints of where to ski, how to eat meals or general interest in our day. Given we have no Japanese, communication was not difficult. Tsuruya also offers shuttles to the 3 main ski slopes although it is only a 5-10 min walk. We thoroughly enjoyed our stay and will be back next year.
10
Sara
Dec 25, 2025
·
Stayed 3 nights
* Enormt trevlig och snäll personal * Rent och fint * God mat, vi hade halvpension, ovanliga smaker för oss svenskar. Men vackert presenterat * Nära till bussen *
* Enormt trevlig och snäll personal * Rent och fint * God mat, vi hade halvpension, ovanliga smaker för oss svenskar. Men vackert presenterat * Nära till bussen *
10
Chun Ying
Jan 31, 2025
·
Stayed 1 night
非常人性化、貼心的職員。
非常人性化、貼心的職員。
10
Fu shun
Feb 3, 2026
·
Stayed 1 night
服務非常好
服務非常好
Was this helpful?
AI-generated summary based on recent guest reviews
Location
The location is widely described as very convenient, directly opposite the Zao Onsen bus terminal and a short walk to the ropeway and ski areas. Access to convenience stores and town sights is easy.
Related guest reviews
10
emery
Jan 26, 2024
·
Stayed 1 night
An amazing hotel that I learned about from a friend. Easy to get to as it is directly across from the bus station. Can walk to the ski slopes, which is about five minutes away. Make sure to include breakfast and dinner, as they are amazing served in the room. each room also gets an hour in the private onsen, which is amazing. There is also a public Hot Springs available anytime. English is limited, but the staff are super friendly attentive, and get things done. Ski storage and the set up is perfect to arrive in the morning, Ski, while your room gets ready and then also Ski after you check out. They sell discounted tickets which saves 1100 yen (cash only).
An amazing hotel that I learned about from a friend. Easy to get to as it is directly across from the bus station. Can walk to the ski slopes, which is about five minutes away. Make sure to include breakfast and dinner, as they are amazing served in the room. each room also gets an hour in the private onsen, which is amazing. There is also a public Hot Springs available anytime. English is limited, but the staff are super friendly attentive, and get things done. Ski storage and the set up is perfect to arrive in the morning, Ski, while your room gets ready and then also Ski after you check out. They sell discounted tickets which saves 1100 yen (cash only).
10
Hsiyu
Feb 27, 2025
·
Stayed 2 nights
很喜歡❤️服務很好 很貼心 成立三個訂單（4晚🤣） 還好幫我們安排同一間房 免於換房的苦惱 非常感謝🙏 每日早上都可先預約當晚的私人湯屋 住四晚 每晚都不一樣 很舒服～ 滑雪回來還有甜米酒可以喝 太幸福 晚餐早餐也都很好吃😋吃很飽 到雪場都有接駁車很方便 對面就是巴士站 超級方便 不用拖行李就是100分😆 總之 很喜歡❤️非常感謝
很喜歡❤️服務很好 很貼心 成立三個訂單（4晚🤣） 還好幫我們安排同一間房 免於換房的苦惱 非常感謝🙏 每日早上都可先預約當晚的私人湯屋 住四晚 每晚都不一樣 很舒服～ 滑雪回來還有甜米酒可以喝 太幸福 晚餐早餐也都很好吃😋吃很飽 到雪場都有接駁車很方便 對面就是巴士站 超級方便 不用拖行李就是100分😆 總之 很喜歡❤️非常感謝
10
Shih-chun
Jan 20, 2024
·
Stayed 3 nights
非常棒的體驗，地點非常方便，就在車站對面！ 員工非常親切，環境乾淨整潔。底下的溫泉也很棒，還送我們一次湯屋體驗。如果沒有趕上接駁車去雪場，走路過去也才五分鐘，非常方便。
非常棒的體驗，地點非常方便，就在車站對面！ 員工非常親切，環境乾淨整潔。底下的溫泉也很棒，還送我們一次湯屋體驗。如果沒有趕上接駁車去雪場，走路過去也才五分鐘，非常方便。
10
Aileen
Dec 30, 2025
·
Stayed 1 night
Staff are nice, room is clean, onsen is awesome!! And location is great, right next to the bus terminal.
Staff are nice, room is clean, onsen is awesome!! And location is great, right next to the bus terminal.
10
Hsin Yi
Apr 16, 2024
·
Stayed 3 nights
地點就在車站正對面，不用拖行李走很遠。傳統旅館，服務親切。附近就有lawson，非常方便。
地點就在車站正對面，不用拖行李走很遠。傳統旅館，服務親切。附近就有lawson，非常方便。
10
Caroline
Feb 12, 2025
·
Stayed 5 nights
Had an amazing 5 nights at Tsuruya. A very comfortable room with soft sleep mats, low table and chairs and 2 sitting chairs. We had full board and the meals were exceptional. Very fresh Japanese meals. We loved the outdoor onsen - it was a treat to sit in the hot mineral water while being snowed on. The best part of our stay was the friendly and helpful staff who went out of their way for us - either with hints of where to ski, how to eat meals or general interest in our day. Given we have no Japanese, communication was not difficult. Tsuruya also offers shuttles to the 3 main ski slopes although it is only a 5-10 min walk. We thoroughly enjoyed our stay and will be back next year.
Had an amazing 5 nights at Tsuruya. A very comfortable room with soft sleep mats, low table and chairs and 2 sitting chairs. We had full board and the meals were exceptional. Very fresh Japanese meals. We loved the outdoor onsen - it was a treat to sit in the hot mineral water while being snowed on. The best part of our stay was the friendly and helpful staff who went out of their way for us - either with hints of where to ski, how to eat meals or general interest in our day. Given we have no Japanese, communication was not difficult. Tsuruya also offers shuttles to the 3 main ski slopes although it is only a 5-10 min walk. We thoroughly enjoyed our stay and will be back next year.
10
JOHAN
Mar 19, 2025
·
Stayed 1 night
有體驗到日本人的禮貌。接待、櫃檯、服務員，見到面微笑打招呼，舉止動作給人很正式的禮貌。退房後離開，我接受到90度鞠躬。（哇～） 在巴士總站對面。走路5～10分鐘。便利商店、纜車山麓站。
有體驗到日本人的禮貌。接待、櫃檯、服務員，見到面微笑打招呼，舉止動作給人很正式的禮貌。退房後離開，我接受到90度鞠躬。（哇～） 在巴士總站對面。走路5～10分鐘。便利商店、纜車山麓站。
8
Wing hung
Sep 17, 2025
·
Stayed 1 night
地點就在巴士站對面，溫泉超級舒適。check in 可以預約免費五十分鐘私人溫泉，服務誠懇有禮。
地點就在巴士站對面，溫泉超級舒適。check in 可以預約免費五十分鐘私人溫泉，服務誠懇有禮。
10
Zak
Jan 26, 2025
·
Stayed 1 night
非常棒的溫泉飯店，服務極佳，地點非常好
非常棒的溫泉飯店，服務極佳，地點非常好
8
??????
Jan 15, 2023
·
Stayed 19,360 nights
เดินทางสะดวกมาก อยู่ตรงข้ามสถานีรถบัส
เดินทางสะดวกมาก อยู่ตรงข้ามสถานีรถบัส
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast and dinner receive frequent praise for taste, presentation, and generous portions, and many recommend booking a meal plan. Some note limited dining options in town or that dinner wasn’t available on a given night.
Related guest reviews
10
Jun
Mar 7, 2025
·
Stayed 4 nights
The staff are super friendly and always ready to help. The daily prepared meals were delicious and many varieties to choose from. Being able to book hot spring without leaving the resort was super convenient. Loved our family time here in Japan and will definitely come back again soon.
The staff are super friendly and always ready to help. The daily prepared meals were delicious and many varieties to choose from. Being able to book hot spring without leaving the resort was super convenient. Loved our family time here in Japan and will definitely come back again soon.
10
emery
Jan 26, 2024
·
Stayed 1 night
An amazing hotel that I learned about from a friend. Easy to get to as it is directly across from the bus station. Can walk to the ski slopes, which is about five minutes away. Make sure to include breakfast and dinner, as they are amazing served in the room. each room also gets an hour in the private onsen, which is amazing. There is also a public Hot Springs available anytime. English is limited, but the staff are super friendly attentive, and get things done. Ski storage and the set up is perfect to arrive in the morning, Ski, while your room gets ready and then also Ski after you check out. They sell discounted tickets which saves 1100 yen (cash only).
An amazing hotel that I learned about from a friend. Easy to get to as it is directly across from the bus station. Can walk to the ski slopes, which is about five minutes away. Make sure to include breakfast and dinner, as they are amazing served in the room. each room also gets an hour in the private onsen, which is amazing. There is also a public Hot Springs available anytime. English is limited, but the staff are super friendly attentive, and get things done. Ski storage and the set up is perfect to arrive in the morning, Ski, while your room gets ready and then also Ski after you check out. They sell discounted tickets which saves 1100 yen (cash only).
10
Hsiyu
Feb 27, 2025
·
Stayed 2 nights
很喜歡❤️服務很好 很貼心 成立三個訂單（4晚🤣） 還好幫我們安排同一間房 免於換房的苦惱 非常感謝🙏 每日早上都可先預約當晚的私人湯屋 住四晚 每晚都不一樣 很舒服～ 滑雪回來還有甜米酒可以喝 太幸福 晚餐早餐也都很好吃😋吃很飽 到雪場都有接駁車很方便 對面就是巴士站 超級方便 不用拖行李就是100分😆 總之 很喜歡❤️非常感謝
很喜歡❤️服務很好 很貼心 成立三個訂單（4晚🤣） 還好幫我們安排同一間房 免於換房的苦惱 非常感謝🙏 每日早上都可先預約當晚的私人湯屋 住四晚 每晚都不一樣 很舒服～ 滑雪回來還有甜米酒可以喝 太幸福 晚餐早餐也都很好吃😋吃很飽 到雪場都有接駁車很方便 對面就是巴士站 超級方便 不用拖行李就是100分😆 總之 很喜歡❤️非常感謝
10
Nick
Jan 13, 2025
·
Stayed 5 nights
Great ryokan near the main road of zao. Excellant staff, friendly service with awesome private and public onsens. Big family room was perfect to section off our teenager. Only issue was limited self catering options if you dont take the pricey breakfast/dinner option, single small lawsons in town
Great ryokan near the main road of zao. Excellant staff, friendly service with awesome private and public onsens. Big family room was perfect to section off our teenager. Only issue was limited self catering options if you dont take the pricey breakfast/dinner option, single small lawsons in town
10
HongJoo
Jan 15, 2025
·
Stayed 1 night
매우 친절한 직원과 식사가 매우 좋았습니다. 저희는 차량으로 이동을 했지만, 버스 터미날 앞이어서 위치가 매우 좋았습니다.
매우 친절한 직원과 식사가 매우 좋았습니다. 저희는 차량으로 이동을 했지만, 버스 터미날 앞이어서 위치가 매우 좋았습니다.
10
Caroline
Feb 12, 2025
·
Stayed 5 nights
Had an amazing 5 nights at Tsuruya. A very comfortable room with soft sleep mats, low table and chairs and 2 sitting chairs. We had full board and the meals were exceptional. Very fresh Japanese meals. We loved the outdoor onsen - it was a treat to sit in the hot mineral water while being snowed on. The best part of our stay was the friendly and helpful staff who went out of their way for us - either with hints of where to ski, how to eat meals or general interest in our day. Given we have no Japanese, communication was not difficult. Tsuruya also offers shuttles to the 3 main ski slopes although it is only a 5-10 min walk. We thoroughly enjoyed our stay and will be back next year.
Had an amazing 5 nights at Tsuruya. A very comfortable room with soft sleep mats, low table and chairs and 2 sitting chairs. We had full board and the meals were exceptional. Very fresh Japanese meals. We loved the outdoor onsen - it was a treat to sit in the hot mineral water while being snowed on. The best part of our stay was the friendly and helpful staff who went out of their way for us - either with hints of where to ski, how to eat meals or general interest in our day. Given we have no Japanese, communication was not difficult. Tsuruya also offers shuttles to the 3 main ski slopes although it is only a 5-10 min walk. We thoroughly enjoyed our stay and will be back next year.
10
Sara
Dec 25, 2025
·
Stayed 3 nights
* Enormt trevlig och snäll personal * Rent och fint * God mat, vi hade halvpension, ovanliga smaker för oss svenskar. Men vackert presenterat * Nära till bussen *
* Enormt trevlig och snäll personal * Rent och fint * God mat, vi hade halvpension, ovanliga smaker för oss svenskar. Men vackert presenterat * Nära till bussen *
10
CHIN CHIA
Jan 25, 2025
·
Stayed 5 nights
Perfect location Perfect onsen Perfect meal free shuttle bus to and from Zao Ski area
Perfect location Perfect onsen Perfect meal free shuttle bus to and from Zao Ski area
10
Lai Sze Dede
Jan 25, 2025
·
Stayed 1 night
員工非常友善，房間好大整潔，早晚餐好味，會再入住！
員工非常友善，房間好大整潔，早晚餐好味，會再入住！
10
Maria
Oct 3, 2022
·
Stayed 1 night
We had a great stay at this Ryokan - An adult plus two teenagers. very comfortable and the private onsen are a plus. The only unfortunate part was that they were not serving dinner the day we stayed, which meant needing to look elsewhere - slim pickings in Zao this time of year.
We had a great stay at this Ryokan - An adult plus two teenagers. very comfortable and the private onsen are a plus. The only unfortunate part was that they were not serving dinner the day we stayed, which meant needing to look elsewhere - slim pickings in Zao this time of year.
Was this helpful?
AI-generated summary based on recent guest reviews
8
Kai Tung
Jan 29, 2026
·
Stayed 5 nights
Great food. Room is a bit traditional and old but clean. Service is amazing and reception is wonderful.
Great food. Room is a bit traditional and old but clean. Service is amazing and reception is wonderful.
10
Aileen
Dec 30, 2025
·
Stayed 1 night
Staff are nice, room is clean, onsen is awesome!! And location is great, right next to the bus terminal.
Staff are nice, room is clean, onsen is awesome!! And location is great, right next to the bus terminal.
10
Wen Qing
Dec 29, 2025
·
Stayed 4 nights
Great staff and amenities
Great staff and amenities
10
Jun
Mar 7, 2025
·
Stayed 4 nights
The staff are super friendly and always ready to help. The daily prepared meals were delicious and many varieties to choose from. Being able to book hot spring without leaving the resort was super convenient. Loved our family time here in Japan and will definitely come back again soon.
The staff are super friendly and always ready to help. The daily prepared meals were delicious and many varieties to choose from. Being able to book hot spring without leaving the resort was super convenient. Loved our family time here in Japan and will definitely come back again soon.
10
Caroline
Feb 12, 2025
·
Stayed 5 nights
Had an amazing 5 nights at Tsuruya. A very comfortable room with soft sleep mats, low table and chairs and 2 sitting chairs. We had full board and the meals were exceptional. Very fresh Japanese meals. We loved the outdoor onsen - it was a treat to sit in the hot mineral water while being snowed on. The best part of our stay was the friendly and helpful staff who went out of their way for us - either with hints of where to ski, how to eat meals or general interest in our day. Given we have no Japanese, communication was not difficult. Tsuruya also offers shuttles to the 3 main ski slopes although it is only a 5-10 min walk. We thoroughly enjoyed our stay and will be back next year.
Had an amazing 5 nights at Tsuruya. A very comfortable room with soft sleep mats, low table and chairs and 2 sitting chairs. We had full board and the meals were exceptional. Very fresh Japanese meals. We loved the outdoor onsen - it was a treat to sit in the hot mineral water while being snowed on. The best part of our stay was the friendly and helpful staff who went out of their way for us - either with hints of where to ski, how to eat meals or general interest in our day. Given we have no Japanese, communication was not difficult. Tsuruya also offers shuttles to the 3 main ski slopes although it is only a 5-10 min walk. We thoroughly enjoyed our stay and will be back next year.
FAQs about Gokan no Yu Tsuruya
Is parking available at the property?
Free self-parking is available on-site.
What type of breakfast is offered and what are the costs?
A local cuisine breakfast is offered at a cost of JPY 2160 for both adults and children.
What are the standard check-in and check-out times?
Check-in is from 14:00 to 21:00, and check-out is by 10:00. Early or late check-in/check-out may be available upon request.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room and bathroom accessibility are not provided.
Where is the property located in relation to key landmarks?
The property is located in Zaoonsen, Yamagata, near Zao Hot Springs Ski Resort and Zao Chuo Ropeway, offering access to natural beauty and activities like snowboarding and skiing.
What are the policies for guests staying with children?
Children are allowed at the property, and there is no minimum age specified for staying for free.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-23: NO DATA
- 2026-09-24: NO DATA
- 2026-09-25: 172.4030426710663USD
- 2026-09-26: 224.86805515696716USD
- 2026-09-27: 170.86072481555175USD
- 2026-09-28: 172.4030426710663USD
- 2026-09-29: 171.0264956536865USD
- 2026-09-30: NO DATA
- 2026-10-01: NO DATA
- 2026-10-02: 199.99762222128294USD
- 2026-10-03: 202.19523122808837USD
- 2026-10-04: 198.6987021887207USD
- 2026-10-05: 202.52637374928284USD
- 2026-10-06: 202.41908780693052USD
- 2026-10-07: NO DATA
- 2026-10-08: NO DATA
- 2026-10-09: 202.03346929527282USD
- 2026-10-10: 242.65018814208983USD
- 2026-10-11: 242.70742350894164USD
- 2026-10-12: 202.41908780693052USD
- 2026-10-13: 200.2435538112335USD
- 2026-10-14: 200.3381362094574USD
- 2026-10-15: 202.41908780693052USD
- 2026-10-16: 200.52731836047363USD
- 2026-10-17: 242.52454106628417USD
- 2026-10-18: 227.13192390623473USD
- 2026-10-19: 202.52637374928284USD
- 2026-10-20: 200.6786675522003USD
- 2026-10-21: 202.41908780693052USD
- 2026-10-22: 200.52731836047363USD
- 2026-10-23: 202.85418419332885USD
- 2026-10-24: 240.38335176161192USD
- 2026-10-25: 198.6355489140167USD
- 2026-10-26: 202.41908780693052USD
- 2026-10-27: 200.52731836047363USD
- 2026-10-28: 196.8443318373413USD
- 2026-10-29: 202.45407461698912USD
- 2026-10-30: 200.62903348634336USD
- 2026-10-31: 235.83971747834778USD
- 2026-11-01: 225.06353701634214USD
- 2026-11-02: 229.15605664649962USD
- 2026-11-03: 196.8443318373413USD
- 2026-11-04: 200.52731836047363USD
- 2026-11-05: 200.52731836047363USD
- 2026-11-06: 197.87288504753113USD
- 2026-11-07: 224.86805515696716USD
- 2026-11-08: 202.41908780693052USD
- 2026-11-09: 200.52731836047363USD
- 2026-11-10: 200.52731836047363USD
- 2026-11-11: 200.52731836047363USD
- 2026-11-12: 200.52731836047363USD
- 2026-11-13: 202.41908780693052USD
- 2026-11-14: 222.83793509057617USD
- 2026-11-15: 169.22300889709473USD
- 2026-11-16: 174.04258081921387USD
- 2026-11-17: 174.04258081921387USD
- 2026-11-18: NO DATA
- 2026-11-19: NO DATA
- 2026-11-20: 174.04258081921387USD
- 2026-11-21: 240.25442467236326USD
- 2026-11-22: 242.52454106628417USD
- 2026-11-23: NO DATA
Check-in time starts at14:00Check-in time ends at21:00Check-out time ends at10:00
Check-in must be done by someone who is at least 18 years old.
Age Requirements
Minimum age to check in is 18 years old
Pets
Pets not allowed;
Front Desk Services
The front desk is open daily from 7:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests booked in Half Board rates must check-in by 7:20 PM to receive dinner.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; No cribs (infant beds) availableNo rollaway/extra beds available
Dining
Option: A la carteOpening hours: [Mon - Sun] 07:00-10:00 Open Price for extra breakfasts: Varies based on the food orderedContact the property to see if extra breakfast is available. If so, you can pay for it at the property.
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: JPY 150.00 per person, per night
Popular amenities
Refrigerator
TV
Housekeeping
Hair Dryer
Desk
Towels
General
Refrigerator
Hair Dryer
TV
Desk
Towels
Bidet
Vending Machines
Designated Smoking Areas (fines apply)
Shared Refrigerator
Services
Housekeeping
Front Desk (limited hours)
Activities
Full-Service Spa
Parking
Free Parking